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JOBPROGRESS software

106 reviews(4.5/5)
106 reviews(4.5/5)

JOBPROGRESS is a cloud-based construction management solution for residential remodeling contractors. The solution works with small businesses and can be customized as per the needs of an organization. It offers estimating, project management, photo management, document control, contract management and customer management. The solution provides mobile apps for Android and iOS devices. The mobile app users can create instant proposals and contracts and have remote business control.

JOBPROGRESS provides automated estimates and proposals for tracking features and customizable workflow stages or steps. The job scheduling management function and GPS functionality help users navigate to and from jobs and dashboard work centers help manage workflow. Users can add or track multiple jobs per customer. Other features include staff or production calendars, digital signatures, remote pay, insurance estimating and sales automation.

Integrations include QuickBooks, Eagleview, Google, WordPress, Social media profiles and Zendesk. Pricing is per month per user with a one-time setup fee.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

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106 Reviews of JOBPROGRESS

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  • Brandon from StormAid Restoration

    Number of employees: 11-50 employees

    August 2018

    Great easy to use software!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Makes staying organized and knowledgeable about whats going on with your business much easier. The scheduling and calendar are very nice and easy to modify jobs as needed.

    Cons

    Does seem to have some bugs here and there, but updates seem to get issued in a reasonable amount of time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Kelly from Line Up Contractors, Inc.

    July 2018

    JobProgress has exceeded expectations in what I thought a CRM could really do. Highly recommend!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use, functionality and the ability to fully customize to make it work best for your company.

    Cons

    Still scratching the surface of what JobProgress is capable of doing, so I know I have not seen the best of what it can do. But I love what I have seen so far.... and so have my co-workers.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    The app is amazing

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Easy to use ,and it is easy to see what other people are doing.Also i like how you can share everything you are doing

    Cons

    How easy it is to use its a Facebook for work.You can easly share what you have done and see what other have been doing

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Alizeh from Flagstone roofing

    Number of employees: 11-50 employees

    July 2018

    Overall fairly easy use and has everything i need.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The organization that this system provides me is honestly really helpful. I feel like I can navigate the system easily.

    Cons

    Sometimes i feel like it is a little overwhelming with all the features that are scattered around the site.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Mark from Krumwiede Roofing and Exteriors

    July 2018

    Easy to use and train platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Simple like an iphone. I have research many other crm for production. Most are very confusing and have too many features. Jobprogress was simple and easy to use for the whole team.

    Cons

    Glitchy, slow at times, Jobprogress is still growing and improving. There marketing/sales isn't up to speed with saleforce for charts and analytics.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • clint from Roman Roofing, Inc

    July 2018

    Seems fairly intuitive, many reminders going on, makes it difficult to keep track of everything

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Keeps everything together in one place, easy for others on the team to view. The multiple points of access are a great idea.

    Cons

    It doesn't work with the new Ipad pro, when I go to use it with the keyboard it won't say upright, the screen turns sideways, the Ipad App version does not show some of the documents, this can be frustrating, and sometimes it will not allow customer to docusign on the Ipad, I have to email to myself and have customers sign then. The program will not allow editing when signed into the program from the web.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Shawn from Claims Pro Restoration

    Number of employees: 2-10 employees

    July 2018

    overall a great experience. It just lacks a couple of items that keep me from fully buying in to it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Keeps everything together in one place, and is geared toward my business model. I like the functionality of the app.

    Cons

    Here are the suggestions I have to be able to consider this as a long term solution.

    There are a ton of features and need to have short explainer training videos for each feature and then you can add new as new features are rolled out.

    I need to be able to connect it with Zapier so that I can push and pull customer data to other apps.

    I need to the signature portion to be compliant giving date, time and location of signature.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • DESIREE from Stormaid Restoration

    July 2018

    Helpful app in the field when it works properly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Everything for my jobs is all in one place which makes all of my jobs very organized. I can view all of my jobs, pictures, notes, and calendar all in one place.

    Cons

    The software is glitchy and getting to the insurance information quickly is a nightmare. The app is not friendly with the IPhone X in general and moving from screen to screen or viewing g diffeeent pictures often doesn't work as easily as it does on my iPad

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Nick from Roman Roofing

    Number of employees: 51-200 employees

    July 2018

    All around, this program is top notch

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Organization of customer information and job details for residential construction projects

    Pros

    Job progress has unlimited potential. It goes more in depth than other programs of the same nature. The reps have worked with us to resolve kinks, which is much appreciated. The web pages have an attractive appearance and, theres a good flow to the features.

    Cons

    Theres a learning curve to using JP. There are quite a few ins and outs that you have to be aware of in order to not get frustrated with the program.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • joseph from Cook Siding & Windows Co Inc.

    Number of employees: 11-50 employees

    July 2018

    So far it's been great. Our rep has been responsive and helpful.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    answering job related questions while out of the office.

    Pros

    the ease of downloading pdf's. the quick search for customer jobs and being able to access job photos at the office or mobile on the job progress app.

    Cons

    it does not find my email address's with just a letter or two. I typically have to enter the whole address before it shows one to choose from.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Megan from StormAid Restoration

    Number of employees: 11-50 employees

    July 2018

    Not terrible, sometimes it's a little slow

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Organization is good, also having the option to toggle between customers and their different jobs they have

    Cons

    When uploading a picture, sometimes it takes up to 5 minutes for one single picture to upload into the database

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Shawnte from Christian Roofing and Remodeling

    July 2018

    My experience has been fine, not great.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is a great cloud based service for record keeping. My sales guys love the fact that they have access to all of their work and don't have to carry around a ton of paper.

    Cons

    There are some improvement that can be made as far as moving things around with ease, adjusting user permissions, integration with google and company cam and response time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • CRYSTAL from 1st Class Roofing Inc.

    July 2018

    It was a bit ruff at first, but we caught on fairly quickly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that all information about the job is stored in once place, versus our old system. The email history is also nice as we can see all messages sent and received with each customer so we are always in the loop.

    Cons

    It doesn't automatically update once you have checked the email, it still shows you have an email unless you refresh.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Monica from Bell Roofing

    July 2018

    JobProgress solved most of the problems we had with our current CRM.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    JobProgress is very easy to work with, very user friendly and has many different reports that make my job easier. We just moved to Job Progress and so far, we are very excited to see that we can manage our clients more efficiently.

    Cons

    We moved to JobProgress in the last two weeks and so far I'm very happy with this this system. Job Progress solved all the problems we had with our previous system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Raymond from Triple r renovations

    July 2018

    Great product helped my remodeling company be more profitable instantly!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of moving leads through the sales process and the customer website so updates and document tracking is smooth

    Cons

    Building sales templates but I may have job progress do it for me as I'm a contractor not a computer guy.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jennifer from East Coast Roofing & Siding

    Number of employees: 11-50 employees

    July 2018

    Job Progress was very easy to learn and helps our company work smarter not harder!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of use, time saver

    Pros

    Colorful, Ease of emailing from the record, Google maps address auto populate, job workflow makes it easy to recognize where we are with a job, easy to upload files.

    Cons

    Calendar does not refresh automatically, Screens do not communicate with each other, Messaging has changed and if you are not in thread you cannot comment, looks like there are no messages there by just quickly looking at it (recently changed). Would like an option for available appointment only screen (able to customize), Previous customer search pulling from our old program (Service Ceo) does not work all the time. Would like to be able to change job description from the appointment screen.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Zachary from M&R Roofing

    July 2018

    It can be a little overwhelming at first but it does comprehensively cover jobs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the ease of use the most, especially on the desktop because it's quick to navigate. I also like being able to upload pics straight from the mobile app.

    Cons

    Not as customizable as I'd like. Integrated crm/email functionality would be great. Also, wish I could save my log-in on the mobile app.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Grace from Roman Roofing, Inc.

    July 2018

    Very easy to use and navigate through

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that we can maintain all of the files in one place and if one customer has multiple jobs, we can separate everything in individual jobs. Also we can scan and file everything in the system with no problem

    Cons

    If the program is running for a while, it affects the program and starts to slow down. It is not easy having to work with the program all day and then not be able to run as good as it does in the beginning of the day.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Dovonna from 1st Class Roofing Inc.

    Number of employees: 11-50 employees

    July 2018

    LOVE this program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The program has really helped us organize our projects better and keep everyone on the same page. It's very user friendly and reliable.

    Pros

    The functionality is great and we are able to collaborate within the office or out in the field seamlessly. It helps with organization and scheduling and keeping everyone on the same page as well as accountable for their "task" and responsibilities.

    Cons

    Sometimes the mobile app acts a little wonky...but nothing that stops work.
    No major complaints here.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Kim from Tri-State Concrete and Excavation

    Number of employees: 11-50 employees

    July 2018

    I've tried many CRMs and the ease of use with Jobprogress' customer support is second to none.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Jobprogress allows me to run my company, it's that simple. With 4 divisions and 12 full-time employees, I don't have time to fuss over the software that coordinates all that. Easy to set up and even easier to use.

    Pros

    The compatibility and ease of customization. Once you set up all the features you feel like the software was made specifically for you.

    Cons

    Lacking a few features I anticipate seeing within the next year. I hesitate to even complain about this because each time I need a new feature they seem to listen and add it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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