JOBPROGRESS is a cloud-based construction management solution for residential remodeling contractors. The solution works with small businesses and can be customized as per the needs of an organization. It offers estimating, project management, photo management, document control, contract management and customer management. The solution provides mobile apps for Android and iOS devices. The mobile app users can create instant proposals and contracts and have remote business control.

JOBPROGRESS provides automated estimates and proposals for tracking features and customizable workflow stages or steps. The job scheduling management function and GPS functionality help users navigate to and from jobs and dashboard work centers help manage workflow. Users can add or track multiple jobs per customer. Other features include staff or production calendars, digital signatures, remote pay, insurance estimating and sales automation.

Integrations include QuickBooks, Eagleview, Google, WordPress, Social media profiles and Zendesk. Pricing is per month per user with a one-time setup fee.

PC jobs screen
PC jobs screen

PC jobs screen

Mobile homescreen

Mobile homescreen

PC workcenter screen

PC workcenter screen

Mobile jobs screen

Mobile jobs screen

Appointments screen

Appointments screen

PC proposal builder

PC proposal builder

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10



108 Reviews of JOBPROGRESS

Overall rating

4.5 / 5 stars

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Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Job Progress review

Pros

You can see your projects from start to finish
You can adjust what everyone sees in their different roles
The flags are great and help keep things organized

Cons

There is too much loading time.
You can not add someone to a conversation later, if you want to include another member you have to start an entirely new message thread
The new calendar takes even longer to load since the new update
If there is any added stage it does not apply to the previously entered jobs, if you want them to have all the current stages you have to go and re-enter and then delete all of the duplicated
I wish there were more color coding options so that you could customize it to suit your business

Review Source: Capterra

Response: JobProgress, JobProgress, LLC

November 2018

Thank you for your continued use of the JobProgress Platform. We are constantly attempting to improve performance and features. We have made and continue to make improvements regarding load time and invest in our overall security and infrastructure. We appreciate your feedback.

Harvey from PermaPier Foundation Repair of Texas

Industry / Trade:  Construction manager

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Excellent

Pros

The most robust and user friendly workflow and company management system for construction contractors by far. I have demo'd just about every application out there and nothing compares.

Cons

Nothing that wouldn't be just a petty preference. I had a couple of ideas for features and both of them came within an update yesterday.

Review Source
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

JobProgress

Pros

All departments in our company have access and ability to use the software from: administrative, accounting, sales, production and our field crews.

Cons

Ability to import our existing excel spreadsheets/forms to use in JP is not available

Review Source: Capterra

Brandon from StormAid Restoration

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Great easy to use software!!

Pros

Makes staying organized and knowledgeable about whats going on with your business much easier. The scheduling and calendar are very nice and easy to modify jobs as needed.

Cons

Does seem to have some bugs here and there, but updates seem to get issued in a reasonable amount of time.

Review Source: Capterra

Kelly from Line Up Contractors, Inc.

Ease-of-use

Value for money

Customer support

Functionality

July 2018

JobProgress has exceeded expectations in what I thought a CRM could really do. Highly recommend!!!

Pros

Ease of use, functionality and the ability to fully customize to make it work best for your company.

Cons

Still scratching the surface of what JobProgress is capable of doing, so I know I have not seen the best of what it can do. But I love what I have seen so far.... and so have my co-workers.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Functionality

July 2018

The app is amazing

Pros

Easy to use ,and it is easy to see what other people are doing.Also i like how you can share everything you are doing

Cons

How easy it is to use its a Facebook for work.You can easly share what you have done and see what other have been doing

Review Source: Capterra

Alizeh from Flagstone roofing

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Overall fairly easy use and has everything i need.

Pros

The organization that this system provides me is honestly really helpful. I feel like I can navigate the system easily.

Cons

Sometimes i feel like it is a little overwhelming with all the features that are scattered around the site.

Review Source: Capterra

Mark from Krumwiede Roofing and Exteriors

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Easy to use and train platform

Pros

Simple like an iphone. I have research many other crm for production. Most are very confusing and have too many features. Jobprogress was simple and easy to use for the whole team.

Cons

Glitchy, slow at times, Jobprogress is still growing and improving. There marketing/sales isn't up to speed with saleforce for charts and analytics.

Review Source: Capterra

clint from Roman Roofing, Inc

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Seems fairly intuitive, many reminders going on, makes it difficult to keep track of everything

Pros

Keeps everything together in one place, easy for others on the team to view. The multiple points of access are a great idea.

Cons

It doesn't work with the new Ipad pro, when I go to use it with the keyboard it won't say upright, the screen turns sideways, the Ipad App version does not show some of the documents, this can be frustrating, and sometimes it will not allow customer to docusign on the Ipad, I have to email to myself and have customers sign then. The program will not allow editing when signed into the program from the web.

Review Source: Capterra

Shawn from Claims Pro Restoration

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

overall a great experience. It just lacks a couple of items that keep me from fully buying in to it.

Pros

Keeps everything together in one place, and is geared toward my business model. I like the functionality of the app.

Cons

Here are the suggestions I have to be able to consider this as a long term solution.

There are a ton of features and need to have short explainer training videos for each feature and then you can add new as new features are rolled out.

I need to be able to connect it with Zapier so that I can push and pull customer data to other apps.

I need to the signature portion to be compliant giving date, time and location of signature.

Review Source: Capterra

DESIREE from Stormaid Restoration

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Helpful app in the field when it works properly

Pros

Everything for my jobs is all in one place which makes all of my jobs very organized. I can view all of my jobs, pictures, notes, and calendar all in one place.

Cons

The software is glitchy and getting to the insurance information quickly is a nightmare. The app is not friendly with the IPhone X in general and moving from screen to screen or viewing g diffeeent pictures often doesn't work as easily as it does on my iPad

Review Source: Capterra

Nick from Roman Roofing

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

All around, this program is top notch

Organization of customer information and job details for residential construction projects

Pros

Job progress has unlimited potential. It goes more in depth than other programs of the same nature. The reps have worked with us to resolve kinks, which is much appreciated. The web pages have an attractive appearance and, theres a good flow to the features.

Cons

Theres a learning curve to using JP. There are quite a few ins and outs that you have to be aware of in order to not get frustrated with the program.

Review Source: Capterra

joseph from Cook Siding & Windows Co Inc.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

So far it's been great. Our rep has been responsive and helpful.

answering job related questions while out of the office.

Pros

the ease of downloading pdf's. the quick search for customer jobs and being able to access job photos at the office or mobile on the job progress app.

Cons

it does not find my email address's with just a letter or two. I typically have to enter the whole address before it shows one to choose from.

Review Source: Capterra

Megan from StormAid Restoration

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Not terrible, sometimes it's a little slow

Pros

Organization is good, also having the option to toggle between customers and their different jobs they have

Cons

When uploading a picture, sometimes it takes up to 5 minutes for one single picture to upload into the database

Review Source: Capterra

Shawnte from Christian Roofing and Remodeling

Ease-of-use

Value for money

Customer support

Functionality

July 2018

My experience has been fine, not great.

Pros

It is a great cloud based service for record keeping. My sales guys love the fact that they have access to all of their work and don't have to carry around a ton of paper.

Cons

There are some improvement that can be made as far as moving things around with ease, adjusting user permissions, integration with google and company cam and response time.

Review Source: Capterra

CRYSTAL from 1st Class Roofing Inc.

Ease-of-use

Value for money

Customer support

Functionality

July 2018

It was a bit ruff at first, but we caught on fairly quickly.

Pros

I like that all information about the job is stored in once place, versus our old system. The email history is also nice as we can see all messages sent and received with each customer so we are always in the loop.

Cons

It doesn't automatically update once you have checked the email, it still shows you have an email unless you refresh.

Review Source: Capterra

Monica from Bell Roofing

Ease-of-use

Value for money

Customer support

Functionality

July 2018

JobProgress solved most of the problems we had with our current CRM.

Pros

JobProgress is very easy to work with, very user friendly and has many different reports that make my job easier. We just moved to Job Progress and so far, we are very excited to see that we can manage our clients more efficiently.

Cons

We moved to JobProgress in the last two weeks and so far I'm very happy with this this system. Job Progress solved all the problems we had with our previous system.

Review Source: Capterra

Raymond from Triple r renovations

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Great product helped my remodeling company be more profitable instantly!

Pros

Ease of moving leads through the sales process and the customer website so updates and document tracking is smooth

Cons

Building sales templates but I may have job progress do it for me as I'm a contractor not a computer guy.

Review Source: Capterra

Jennifer from East Coast Roofing & Siding

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Job Progress was very easy to learn and helps our company work smarter not harder!!

Ease of use, time saver

Pros

Colorful, Ease of emailing from the record, Google maps address auto populate, job workflow makes it easy to recognize where we are with a job, easy to upload files.

Cons

Calendar does not refresh automatically, Screens do not communicate with each other, Messaging has changed and if you are not in thread you cannot comment, looks like there are no messages there by just quickly looking at it (recently changed). Would like an option for available appointment only screen (able to customize), Previous customer search pulling from our old program (Service Ceo) does not work all the time. Would like to be able to change job description from the appointment screen.

Review Source: Capterra

Zachary from M&R Roofing

Ease-of-use

Value for money

Customer support

Functionality

July 2018

It can be a little overwhelming at first but it does comprehensively cover jobs

Pros

I like the ease of use the most, especially on the desktop because it's quick to navigate. I also like being able to upload pics straight from the mobile app.

Cons

Not as customizable as I'd like. Integrated crm/email functionality would be great. Also, wish I could save my log-in on the mobile app.

Review Source: Capterra

Displaying 1 - 20 of 108 reviews