Premier vs PlanSwift

RATING:

4.6

(260)

Premier has 260 reviews and a rating of 4.63 / 5 stars vs PlanSwift which has 396 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (260)
4.3 (396)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 22, 2023
November 30, 2023
Pros/Cons
  • Pros

  • Premier's customer support is extremely responsive, helpful and knowledgeable and always offers solutions on how to best customize the software for our company's unique goals and objectives.
  • This program has saved us a lot of time and effort. Jonas Premier also allowed our project managers to be more engaged and they are enjoying working with the software as well.
  • Cons

  • I hear they are working on this, as I realize it is no small task and is very expensive to implement.
  • Frequent errors and calculation inconsistencies (specifically with rounding amounts).
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  • Pros

  • PlanSwift is very functional, easy to learn and, best of all, it’s affordable.
  • Used to do quick take offs for estimating and budgeting purposes. Took a bit of time to get used to all of the tools but is very useful now.
  • Cons

  • The other downside for me was that I had to have my computer rebuilt, and the PlanSwift files were stored in a place on my computer that is not routinely copied when an IT tech rebuilds the computer.
  • Terrible customer service. I usually call and have to leave a message and someone might get back to me in 24-48 hours.
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Pricing Range
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$
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$
$
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$
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Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos