Kickserv vs Oracle Primavera Cloud

RATING:

4.4

(374)

Kickserv has 374 reviews and a rating of 4.42 / 5 stars vs Oracle Primavera Cloud which has 182 reviews and a rating of 4.42 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (374)
4.4 (182)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 3, 2024
December 28, 2023
Pros/Cons
  • Pros

  • It is easy to start using the kickserv system, especially since they have such a phenomenal support staff.
  • The help desk is super responsive. The software is really quite intuitive, and the time to get it up and running with the help desk's help is only a few days.
  • Cons

  • Doing invoices, when you forget to select the purpose of the job (Labor, material, etc) you end up losing the information and then you have to go back to notes to put it back in.
  • Once a contact is in, I can't edit the contact information, which is a pain when we have multiple customers from the same overall client company.
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  • Pros

  • Once used to the system and formats it was easy to use. Early on customer support was amazing.
  • Works using databases rather than project files which makes it suitable for working on many projects and offers many types of databases (Oracle, SQL server, SQLite). Supports single or multiple users.
  • Cons

  • Sometimes when you hit the execute button, it changes the dates which are not meant to be changed. It can be due to poor constraints defined by the user but it becomes a little irritating.
  • It is quite hard to learn by yourself. You need a training in order to understand the functionality and need to keep practicing.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos