---
title: "Knowify Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Knowify. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Knowify is a good fit for you!"
source_url: "https://www.softwareadvice.com/construction/knowify-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Knowify Reviews

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Reviews

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# Knowify User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 110

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.7/5
- Value for money: 4.4/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 67 reviews (61%)
- 4 stars: 34 reviews (31%)
- 3 stars: 9 reviews (8%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- Knowify does a good job of tracking job costs, budgets, and invoices, giving clear visibility into project finances.
- Having invoicing, ability to create service orders as well as project proposals makes everything much smoother.
- The granular nature of the bidding and tracking process has given me a much clearer picture of my producticity and profitability.

### Most mentioned cons

- It is frustrating for you guys to say to use the feedback and then nothing ever comes of it.
- There IS NOT a report that tells me the value of each phase, how much I have paid the subcontractor(s), and what our direct labor and burden costs are, to date for a specific project; vital information for any general contractor. And, even though Knowify can populate to QuickBooks, it does do so in the reverse.
- Mobile app is built for field personnel and doesn’t have the features I need for sales as an owner.

## Knowify customer reviews

Showing reviews 1-25 of 110 (page 1).

### Great program for managing my commercial roofing company

- Overall rating: 5/5
- Reviewer: Jim R.
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2018
- Review source details: This review was submitted organically. No incentive was offered

This software makes sure we are being profitable and shows us where we need to do better on different kinds of jobs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This software tracks my employee time and job location. Great for seeing how long jobs are actually taking. The estimating portion is awesome once you have your pricing entered. Estimating templates make sure you don't forget parts or pieces to the estimate. Great customer service!

#### Cons

No cons as of yet. Been using this software for over a year.

---

### Many choices. Glad I made this one.

- Overall rating: 5/5
- Reviewer: William R.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall I'm completely satisfied with the software itself as well as the support I've received. Additionally the QuickBooks and Companycam integrations are a huge bonis. I highly recommend.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Moving from a more service oriented CRM, job costing was the main reason for the switch. Specifically bid vs actuals and how time is tracked onto projects. The granular nature of the bidding and tracking process has given me a much clearer picture of my producticity and profitability. Additionally, as I'm starting to branch into prevailing wage projects, the natural flow pushes toward AIA bidding which is a requirement on many of those projects.

#### Cons

Hard to give much criticism so far. The software is pretty robust and comes with a learning curve. That said, the support's been great and to emphasize a previous point, it really forces you to see your business as a whole.

#### Reasons for choosing Knowify

Price value and customer service. Knowify was by far the best when rolled up together.

#### Reasons for switching to Knowify

Inaccurate and inefficienct job costing and customer support

---

### Excellent project management and job costing software for trade

- Overall rating: 4/5
- Reviewer: Kira H.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Knowify has streamlined our project management and operational tracking. Connecting active job costs with overall financial tracking in QuickBooks has minimized double entry and helped us track job margins The platform handles bidding, change order tracking, and progress billing well. While setting up complex job structures or working with Gantt dependencies requires some adjustment, the overall impact on office-to-field coordination and financial tracking makes it a strong tool for growing trace contractors

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I really enjoyed the Real-Time Job Costing & Profitability, Tracking estimates against actual labor, material, and sub-contractor costs gives instant visibility into project margins.Integrated WorkflowA Another thing i liked was Combining estimates, change orders, RFIs, submittals, and progress billing into a single platform eliminates the need to cross-reference multiple spreadsheets

#### Cons

The Learning Curve for Advanced Setup was quite While basic navigation is simple, setting up custom workflows, phase dependencies, and complex billing structures takes time to learn. Price Point for Small Teams: The entry-level price can be a bigger investment for smaller sub-contractors or solo operators compared to basic scheduling apps.

---

### Highly Disappointed

- Overall rating: 3/5
- Reviewer: Stacie B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2023
- Review source details: This review was submitted organically. No incentive was offered

Our company moved from a total accounting program that encompassed project management geared toward construction, to Knowify Project Management app with QuickBooks Online. Once we paid for our subscription, the subscription names changed and although we are grandfathered in to what we purchased, any enhancement comes with a cost; the first request (tracking of overtime) was DOUBLE the subscription price. As a company that utilizes American Institute of Architects (AIA) project management and billing, we rely on project reports that tell us how much is booked vs spent on each phase, how much we have paid our subcontractors (minus retention) and how much our direct labor and burden costs are to-date. There is not a single report in this app that can tell me these important facts. There IS NOT a report that tells me the value of each phase, how much I have paid the subcontractor(s), and what our direct labor and burden costs are, to date for a specific project; vital information for any general contractor.And, even though Knowify can populate to QuickBooks, it does do so in the reverse. All invoices and expenses (including credit cards) entered into QuickBooks on a project DO NOT populate to Knowify automatically. One has to copy the url link for said invoice or expense, and paste it to a populate screen where it puts the expense into the project, but does not put it into the correct phase. One has to do that manually as well.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Inexpensive for what it does (but there is more of what it doesn't do, than what it does).

#### Cons

Many features used in AIA project management are lacking

#### Reasons for switching to Knowify

Cost savings

---

### General Manager

- Overall rating: 5/5
- Reviewer: Carlos U.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Knowify has incredible potential, it could one day compete with the bigger giants of the industry such as PROCORE.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ease of creating a Proposal, sending it to a client and allowing them a way of accepting it digitally. Knowify allows you to see the GP of your projects quickly and has a simple ways of accessing many tools.

#### Cons

The scheduling portion needs an overhaul, employees not assigned to a job don't have visibility of where other employees are assigned. There are times when the time tracking app glitches and closes. time tracking ans scheduling should be cleaner and easier.

#### Reasons for choosing Knowify

The sales reps said Knowify could do what we needed, or they had a team that you make it happen if it didn't already.

#### Reasons for switching to Knowify

It had a lot of features but it didn't seem like it had what we needed for a smaller contractor.

---

### Knowify is the solution

- Overall rating: 5/5
- Reviewer: Dawn C.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Knowify has always provided excellent customer service. In my opinion the program provides excellent project management at a fraction of the cost. They listen to their clients and strive to improve the program. I highly recommend Knowify.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Knowify is a good value for the money project management system. It's easy to learn and very user friendly. It's available online & through their app making it easier to manage projects in the field and office. It syncs with QuickBooks allowing you to facilitate and coordinate both your project management and financials in a single entry. Knowify allows you to easily collaborate your project with your client too.

#### Cons

Knowify has made many improvements that have resolved some of the software limitations but there are still some that exist.

#### Reasons for choosing Knowify

It wasn't available online and is very expensive. It was more program than we needed for the size of our company.

---

### Collums Construction review of Knowify

- Overall rating: 5/5
- Reviewer: Taylor C.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

AIA billing feature is one of the easiest things I have dealt with. Additionally, we really appreciate the featuring vendor management and compliance. The Development team has been very accommodating on our companies needs. We enjoy working with Terrin and Christina.

#### Cons

The Gannt chart capabilities are clunky and a little complicated when it comes to dependencies. It may be more of a learning curve than anything. The resource board is a little complicated since our project have mutliple phases that the subcontractors are responsible for and when scheduled on one item they do not go over into other phases. [ie. if we have Electrical Rough in and Schedule Electrician A and we also have phase Electrical Top out it will not automatically pull the electrician into that phase meaning there is a lot of time input to make sure the schedules are correct. ] The bill approval integration with QB is annoying. When the bill is input into knowify it only allows the option to sync with QB or not PRIOR to the approval or rejection. This is annoying because bills that are not approved appear on the QB feed as though they were approved.

#### Reasons for choosing Knowify

Procore and Netsuite are highly touted but the cost to capabilities where much beyond what our company needed. They are for companies much larger than ours

#### Reasons for switching to Knowify

It was not designed to manage construction projects

#### Vendor response

Thanks for the kind words and feedback Taylor! Keep an eye out for improvements to Gannt charts and scheduling in the future - we're aware and working on it. -Cam @ Knowify

Replied September 2025

---

### Almost there!

- Overall rating: 4/5
- Reviewer: Kristi G.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

90 percent pleased. It is frustrating for you guys to say to use the feedback and then nothing ever comes of it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The ease of most of the software. There are a few things still not working as we need them to. But hopefully they will be rectified soon.

#### Cons

That I have made suggestions that seem to fall on deaf ears through the feedback portal. They may be merely suggestions to Knowify, but they are must haves for our office staff. We need to be able to search for customers by phone number or address or even their email address. We also need a print function, without having to download and print from there. It is time consuming to have all of these extra steps just to print something.

#### Reasons for switching to Knowify

Easier to utilize at first. I did not anticipate some of the things we wish we could get corrected. Pretty basic needs.

---

### Customer Support

- Overall rating: 5/5
- Reviewer: Annette K.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Hands down my support and technical team! They are continually there to answer my questions and help walk me through our program step by step. The technical team were great getting our templates exactly like we want the to look and added a few new features for our company

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Definitely the online support. All products do offer same idea on what we need but it is the support that makes this program stand out.

#### Cons

The plan and track percentage increase option on the labor. Would be so much better if they gave the option for set rates like the Cost plus time & materials option.

#### Reasons for choosing Knowify

Had a few features that appealed to us better to fit our needs

#### Reasons for switching to Knowify

It actually was T-JAC's but this was not one of your options. It was too simple for our changing needs and it was not able to import or export properly for our needs

---

### Knowify Rocks!

- Overall rating: 5/5
- Reviewer: Erica K.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We’ve loved it and it has really helped us scale. It keeps all document numbers in order, helped with professionalism and allowed us to spend more time bidding jobs instead of on spreadsheets.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It keeps our expenses organized and all documents regarding projects organized. We’ve ditched the spreadsheets which has given us so much more time for other things.

#### Cons

I would love more integrations with accounting tasks that don’t require syncing different softwares.

#### Reasons for choosing Knowify

It offered more, had better reviews for support help, and price was competitive.

---

### Great Product

- Overall rating: 5/5
- Reviewer: Marie S.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy navigation and the workflow integration is top notch. Having invoicing, ability to create service orders as well as project proposals makes everything much smoother.

#### Cons

The inability to have multiple templates for proposals and also not being able to edit or change the proposal template without contacting knowify's it team.

---

### Getting to understand the system of Knowify

- Overall rating: 5/5
- Reviewer: Janel D.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

It's pretty easy. There is a lot to know. The YouTube videos do help.

#### Cons

I cant say I dont like anything about it. It's just a matter of my own personal to understand the functions and how to execute the work properly. I think overall it's pretty great and easy to perform my job duties.

#### Reasons for choosing Knowify

The cost of this system is the best for this company I work at per my boss. So, for what we need to do to get work completed and functioned properly this is the system that works best.

---

### Our company uses Knowify daily

- Overall rating: 5/5
- Reviewer: Autumn T.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The customer service from Knowify is amazing - they get back with quickly to answer any questions or concerns. They even hold webinars when they update things or just as a general topic webinar about the features.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Our company uses Knowify to track jobs for the most part. We love the organization of everything. Just very easy to use. We will continue using Knowify.

#### Cons

N/A Everything that we use Knowify for has worked to our advantage. I wish there were more reporting options - one that could pull all jobs and show all the information we are looking for. But overall we are pleased.

---

### GK Engineering UK Steel Contractor

- Overall rating: 5/5
- Reviewer: Matthew K.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Cost control is much better in my business now.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Online. Easy integration. Running quickly.

#### Cons

Client billing, retention and outstanding monies sometimes frustrating. Amending invoices can cause issues.

#### Reasons for switching to Knowify

Lots of frustrating issues

---

### As a Quickbooks desktop Beta customer, we are still ironing out some sync troubles.

- Overall rating: 4/5
- Reviewer: Tierney B.
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The online-ability is great for the boss in the field, but with QBD we have had to establish work arounds.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 2/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Knowify has many modules that are useful, however they do not all work with QBD quite yet. Once they can get the sync figured out it will be a one-stop-shop for estimating, time-tracking, invoicing, scheduling. We do not use the Plan and Track feature, but I can see how that could be VERY helpful. Emailing customers is very easy. Purchase orders are EASY to send. Getting customer signatures is EASY.

#### Cons

1) The billing module is very detailed, so it takes a long time to enter bills. There should be a shortcut around entering an "Item" that allows choosing an expense account. And maybe allocate to the job not based on an item in contract. Also Autofill feature? Or a Copy previous bill? 2) Default accounts are confusing. For a long time they did not save after I entered them. And many of them do not allow us to choose a COGS type account. 3)Time tracker does not sync at all. 4) Sub customer doesn't autofill address of top customer. 5)Estimate/Invoice template formats are not editable - I want to adjust which fields and where they go on the document. 6)Can't do a $0 estimate -sometimes a customer wants to choose from options. 7) Class info did not sync 8) In Plan and Track the work order should autofill item description from the contract 9) t would be great if Comments were visible in Time entries Instead of having to click on them to see.

---

### Wanted to make this a priority for my business, but customer service is terrible.

- Overall rating: 4/5
- Reviewer: Joel M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2018
- Review source details: This review was submitted organically. No incentive was offered

A good idea of what I want. Otherwise, no benefit at all. This software, by itself, is a great concept, but the management team and the connectivity with my normal QB software is abhorrent.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Makes bids, change-orders, and scheduling easy. In theory - but not actuality - it should link with Quickbooks, which, if working, would be awesome.

#### Cons

Customer service doesn't take the time to determine what is wrong. There are several tiers of people who are trying to help, but they continue to give a quick reaction to solve the problem and don't really help. The program itself only links with Quickbooks occasionally. If you don't input information perfectly, it scrambles your numbers and can throw all of your books off. Getting access to human help is hard. The input work is way more work than the results.

#### Vendor response

Hello Joel, We are sorry to hear of your bad experience with our customer support. We at Knowify put an extremely high priority on all tickets and the majority of our customers will agree that this is one of the strongest parts of Knowify (as shown in many reviews on this page). Your specific case threw us a curveball, as you had deleted your access to Knowify on a Friday night. Our customer support team is made up of specially trained technicians based out of the US, so dealing with a non-standard issue in the after hours might take a bit longer, especially if we have to involve our tech team. Even still, we did have your account back up by 7am the following morning. Given that you like the product and the idea behind it, we hope you can work beyond this to try Knowify again in the future. ~The Knowify Team

Replied February 2018

---

### Great Program, I wish it could be tailored to architects more

- Overall rating: 5/5
- Reviewer: Ryan S.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2022
- Review source details: This review was submitted organically. No incentive was offered

We use Knowify for creating proposal and invoices. We integrate with Quickbooks so it's great that it ties into our accounting software.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We switched to Knowify essentially for the way it show invoices with the % billed, % complete etc. The job costing functions are also pretty useful.

#### Cons

It can be difficult to use. The program was built for contractors, as an Architecture firm we struggle sometimes with forcing it to do what we need. Generally we have been able to make it works for us though.

#### Reasons for switching to Knowify

The invoices did not display data like we wanted or integrate with Quickbooks.

---

### Knowify is a great tool for the company

- Overall rating: 5/5
- Reviewer: Cheryl G.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The integration with QBO is top of the line. Customer service is excellent and quick to address any problems.

#### Cons

As with anything, the cost could be a little lower.

#### Reasons for switching to Knowify

The old system didn't integrate with QBO.

---

### Good app, not for every type of company

- Overall rating: 4/5
- Reviewer: Ashley P.
- Industry: Security and Investigations
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall, definitely recommend if you're a basic contracting company. Does this software work? Yes. Is it for every type of professional service company? No.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 1/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

The easy to navigate website and features, and the fact that they will try to accommodate your business needs within the app.

#### Cons

The support, even from the owner, can be condescending; customer service quality could be improved drastically. A lot of attention grabbing features get added to the site however, they do not appear to be thoroughly tested because they are always failing in some way. The communication between quickbooks and knowify could be improved as well as the zapier integration. The time tracking and break down of services and how you manage projects could also be improved drastically. For what we are paying I definitely expected more.

---

### Overall Good Software for Construction Industry

- Overall rating: 4/5
- Reviewer: Henry K.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2020
- Review source details: This review was submitted organically. No incentive was offered

Pretty good experience overall. Would recommend for small and medium sized business that needs to streamline their contracts.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Product is easy to use, good interface. Like the sub-client feature. Really like the ability to customize the contract.

#### Cons

Needs better reporting systems for our commissions sales reps. Needs separation between sales rep contracts.

---

### Great Program

- Overall rating: 5/5
- Reviewer: John S.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2019
- Review source details: This review was submitted organically. No incentive was offered

I finally feel organized in my business.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

This software makes it very simple to make change orders, simple invoicing, and great documentation.

#### Cons

Some times the address look up system does not work. The phone log in app tends to lag or not work at times. I wish I could add lines in-between existing lines on the break down or bill of materials. This would be for grouping reasons. To make is easier to understand.

#### Reasons for choosing Knowify

It was highly recommended by a friend.

---

### Very complete

- Overall rating: 5/5
- Reviewer: SALLY R.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We love Knowify

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It has everything we need for tracking hours and expense

#### Cons

It doesn't have the option to request leave by employees

#### Reasons for switching to Knowify

This program is more whole

---

### This software has been a huge time saver.

- Overall rating: 5/5
- Reviewer: Doug B.
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has saved me hours of paper work when it comes time to invoicing. It is also great to know exactly how many man hours a project takes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Once the estimate is approved the office work is over. All employees are able to track there time and materials directly to the job with no extra work involved when it is time to invoice.

#### Cons

My employees do like not being able to view all of there entered time for the last two weeks, but I believe this might not be the case with the last update.

---

### Excellent customer service very easy to work with!

- Overall rating: 4/5
- Reviewer: TAMIKO B.
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I really do like this software. It has all the features we need I just wish the time app worked better.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like the job cost part of it and the Change Orders. How it gives the client an option to sign them and send them back.

#### Cons

The guys have problems all the time with the clocking in. The app. Is very slow most of the times and sometimes they can't clock in at all. If this can be improved it would be great.

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### Easily tracks jobs and costs associated with the jobs.

- Overall rating: 5/5
- Reviewer: Donna G.
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

All documents and invoicing in one place. Interacts with QBO.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Interacts with QBO. Also like the reports available. Easy to navigate between open and outstanding jobs. Can attach documents all in one place.

#### Cons

Sometimes the feed between QBO and Knowify does not work. When this happens, I call support and they are able to fix it right away. They are very helpful.

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Knowify Reviews, Pros and Cons - 2026 Software Advice