Knowify vs Simpro
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
3.8 / 5
Value for Money
4.4 / 5
3.9 / 5
Customer Support
4.6 / 5
3.9 / 5
Functionality
4.2 / 5
3.9 / 5
Last Review Written
August 8, 2023
August 2, 2024
Pros/Cons
Pros
- The customer service is absolutely superb. Quick response; helpful, clear answers to questions; quick turnaround for customization.
- It's a comprehensive software solution for all facets of my business. The customer support team is great whenever I need help.
- We enter all our AR and AP transactions into Knowify and it syncs beautifully with QB. Absolutely love the built in AIA billing format and the ability to email out of the application.
Cons
- By far the worst thing about Knowify is the reporting. Though there are numerous reports built in, they are not easily manipulated, and they filter data depending on how it is put into the software.
- Some times the address look up system does not work. The phone log in app tends to lag or not work at times.
- Customers complain about the invoicing, it's confusing.
Pros
- Clients are thrilled that during a meeting I can pull up Simpro and provide answers to all their questions. I recommend SimPro to anyone who is looking for a user friendly CRM that works.
- Dispatching, Purchase order, Estimating and billing portion of the software top notch flow great to together awesome.
- The workflow in simPRO is quite comprehensive and yet logical. We love the ability to turn a lead into a quote... then track it into a job, and to an invoice and payment.
Cons
- Simpro lied and misled me at the very start to get my business now wont refund me what i have paid now i have cancelled. Now in the hands of my solicitor.
- And slightly blurred pricing on number of licenses will be charged at what point.
- The forms are utterly inflexible and customer support is absolutely terrible.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
