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Loc8 vs Tikkit

Loc8 vs Tikkit

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Overall Rating
3.7 (124)
4.8 (43)
Ease-of-Use
3.5 / 5
4.9 / 5
Value for Money
3.6 / 5
4.7 / 5
Customer Support
3.8 / 5
4.9 / 5
Functionality
3.6 / 5
4.5 / 5
Last Review Written
May 22, 2019
May 25, 2021
Pros/Cons
  • Pros

  • Sound public API, brilliant support and ability to build custom dedicated interface are the key points of the success.
  • Extremely good service, easy to use and incredibly useful. I use this instead of eircode because it is much more useful and easy to use.
  • Good for work order management and keeping track of outstanding jobs. It is easy to create a work order either as an administrator or a mobile user.
  • Cons

  • To enter warranty details, you have to start at 1970. Unable to delete task, everyone makes mistakes! the window to add a new task and makes it hard to identify the correct task.
  • This is a tedious task as I have to wait for the information to re-download. If this is done multiple times per hour I am losing time.
  • This is infuriating when you are trying to talk to a tenant and have entered a lot of info, only to find you have to start all over again.
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  • Pros

  • Love the functionality and ability to check in on multiple projects/buildings. The software has proven to be a stable platform.
  • My job has a lot to do with work orders so to have a easy to use software is great. The mobile features are also amazing.
  • This program has been designed to be very user friendly, the staff all love the options and how quick they can submit a work order. Tracking of the progress is also a great feature.
  • Cons

  • Sometimes emails would get lost in an inbox or forgotten. Now with Tikkit, we are able to keep our work order system more organized and assignments and accountability more defined.
  • I think it is still a little limited on some of the options.
  • I wish you could drag and drop an image into the work order for time saving purposes, rather than searching on the computer/desktop for the image and attaching it that way.
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Pricing Range
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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