Reduction in administrative time performing the payroll run.

Their support for the product is very good. I like the ease of use of the product and the features it gives the administrator to use for sorting and reviewing time cards.

mJobtime is amazing compared to our previous ADP timekeeping system.

Its flexibility to customize to exactly what we needed for our business.

There is not much that I do not like about mjobtime.

Our experience with mJobTime was marked by frequent glitches, cumbersome training processes, and an overall lack of ease of use. These factors significantly hindered our ability to efficiently manage and process payroll. As a result, we believe there is a need for improvements in both the software's technical stability and its user interface to enhance its usability and reliability for businesses like ours.

The dashboard for office/admin was useful for reviewing time.

During our experience with mJobTime, we encountered frequent glitches that significantly impacted the efficiency of our field employees. Regrettably, many of our team members were unable to use the program due to these technical issues, leading to an increased reliance on manual data entry by our office staff. This situation became increasingly burdensome, with the office spending a considerable amount of time on entering and correcting time records due to the unavailability of the online software on mobile devices.Moreover, we found that the overall setup and access to the system were not very intuitive for both our field and office employees. Substantial effort and time were required to adequately train our staff on how to effectively utilize the various functions offered by mJobTime. Despite the presence of multiple functions and reports, the lack of user-friendliness and the persistent errors and inconsistencies in the online functionality turned the payroll processing into a weekly ordeal.

From the very first day of installing mJobTime, their support team and the [SENSITIVE CONTENT] has walked us through the set up and implementation. They service is outstanding, their response time is superlative. Ali'i Builders accounting and payroll office has been efficient and accurate in the processing of payroll, insurance and union reporting and time off tracking (PTO) for each individual employee. The accessibility and time entering is also very user friendly for the Foremen, Project Team and the back office administration.

The feature that has attracted our company to mJobTime was the integration of time recording and cost coding into our Sage 100 accounting system. This has efficiently and accurately worked with our payroll and human resource system. We are able to provide detailed reports in employee and equipment time management.

Some reports has to be customized and there is a cost for this.

My overall experience with mJobTime has been awesome. There have been bumps in the road, which are to be expected. Their customer support team is always quick to respond to any issues encountered, so that's the good news.

What I like the most is the ease of use. Everything is very self-explanatory on how to use and it seems that most mistakes made are easily fixed. It has made my payroll processing much easier.

We did have a bit of a hard time getting the communication between our accounting software and mJobTime correct, but once it was set up it's been fine. We don't use mJobTime to it's full capability (just our choice) so I really can't comment on anything other than what we use.

The product has been easy to use and it imports well to Sage 300. Customer support is pretty good. I don't really like their support ticket system but we have managed to make it work.

The program is very easy for the guys in the field to use. The Desktop version for the admins to use in the office is also very easy to use. The Support Team is easy to deal with when ever we have issue as well.

We have not had really any cons to this program, some times we have connection or offline situations. But you would probably have these with any program.

Overall experience from sales, implementation and use have been very successful.

The ability to use either an individual mobile application for those employee's that work independently and also the ability to have a biometric at a specific location where there are several employee's working is a very important factor for us.

Remote syncing capabilities have given us a problem in the past. Customer service / Technical support always helped resolve the issues quickly.

I've always found mJobTime very responsive to my feedback. Not everything I want necessarily gets implemented; although a number of options have been incorporated

I love the fact that we have access to real time, GPS enabled clock in & out data, with employee pictures.

There are some things on the timekeeper/administrator side that are not as intuitive as I would like. There are a few set-up limitations that I wish had more functionality.

Overall we have been happy with MJobTime. Customer service is usually fast and helpful in most cases.

Software is easy to navigate, make changes, adjustments when necessary

Does not always process breaks / OT properly. Employees have issues clocking in / out on a regular basis.

Customer service. Ease in use. Flexibility.

Doesn't have a function like we need to track equipment. Sometimes the reports don't seem to work. Some of it's usage seems a bit outdated.

The product is promising but getting it implemented has been a nightmare. The staff doesn't help you set anything up, they will show you how it's done but not help you through getting everyone in the system and the settings established the way you want them. Training is completely backwards as they train you on the most complicated aspects and move toward basic user function. They've also had a really hard time getting everything connected onto our server and with our accounting program. The staff is really nice but everything doesn't seem to be working the way we were promised it would and the program is too complicated for something that should be pretty straight forward.

I really like that you can have employees clock in and out of certain jobs/ tasks so we can bill our customers as to what they are working on without having paper timesheets with all of the detailed information to be manually entered in later. If we can get it to work, I'm also really excited about the automatic feed from mJobTime to our Accounting Software- Vista Viewpoint.

The terminology for everything is out of date and really confusing. Setting up employees is pretty complicated too as there are a lot of different steps involved to making sure that everyone's permissions, profiles, and rules are set up correctly.

The employees at mJobtime are extremely timely in assisting me when we have problems or errors. They don't talk to you in techy computer language, they use words you can understand

I love that mJobtime is user friendly. There are many ways to adjust the reports and screens to better fit your needs. We have some older employees that don't have a problem using the system and changing tasks throughout the day

There were certain reports that I was looking for that weren't there...I made a work around

It has been a solution to our clock in/out and automation of payroll but it could definitely be improved. It works for the time being.

The time clock feature is most useful. We are able export the data and after some manipulation on our part upload to our accounting software.

The wifi if not always available for clocking in/out but there is an offline function but sometimes it times-out or does not always have the data to upload.

The ease of being able to make mass updates, approvals, deletes, and have more than one user in at a time as a level 3 approver.

That we are not able to complete our timecard online, via mobile app, have a swipe feature for field employees to clock in and out each day and capture their meal breaks for us.

The use of this software has provided us with more accurate and timely hours reporting. In addition, the time it takes to process our weekly payroll was cut in half.

The only con is one that is typical with implementing any new software. There was some resistance from the field employees initially; however this was overcome by appropriate training.

The ability to have several companies and switch from one to the other quickly and easily. We also like the web interface that the field employees use.

We have had issues when we upgrade versions of the desktop application. We also can't use the offline option in the web application.

Wonderful product and customer service staff.

How easy it is to use, My employees were able to get the hang of how to use the product super quick.

Occasionally there were issues with the biometric machine capturing the employees fingerprint but it was a quick and easy fix

Excellent

Customer Service is the best. Prompt and courteous.

Haven't had a complete training, I'm sure there is more to learn

Great

Easy to use. Tech support is the most responsive out of all the software I have used.

No app, web app tends to stack up on the mobile user's phone and end up having multiple pages open which causes small problems.

it's easy to use once you learned how, and very accurate.

sometimes there was errors in uploading, it's easily fixed with customer support.

I would recommend mJobTime.

The ability to clock in crews and apply the same settings to each person.

Adding employees to different users, etc.

This software helped us get away from paper time sheets that had to be collected each week to run payroll. It has reduced errors and increased productivity of payroll staff.

I wish we used more of what the software is capable of. Making/taking the time to learn and deploy additional functions has been difficult.

The ability to input timesheets in on a weekly basis

Does not have the ability to keep track of PTO hours.

That it integrates seamlessly with our accounting software.

There are so many features, that there is a learning curve to some parts of functionality.