NineID
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Most Helpful Reviews for NineID
1 - 6 of 6 Reviews
Lotte
Verified reviewer
Venture Capital & Private Equity, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
The easiest and most secure solution on the market
The whole experience with NineID has been great. They listen to your specific case very carefully, and make sure their solution fits for you.
PROSFor a hybrid-remote team like ours, this is ideal for viewing who's entering the building, allowing guests to easily drop by and get rid of a messy physical key system. Also the customer service is absolutely top-level, with immediate replies and careful solutions.
CONSSo far I haven't found anything that has not been good.
Vendor Response
Thank you for your kind words!
Replied December 2023
Robin
Food Production, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
NineID - review
Efficiency (real-time) and flexibility of the system. Makes the entire process transparent and traceable. Avoiding long queues to access the site without compromising on security.
CONSTemporary 'con': the fact that (for the moment) NineID has no auto-translate.
Vendor Response
Thank you for highlighting the efficiency, flexibility, and transparency of the NineID system in your review. It's great to hear that our solution is streamlining your processes and enhancing security without the long queues. We acknowledge the current limitation regarding the lack of an auto-translate feature. Rest assured, we are exploring ways to integrate this capability to further enhance your experience with NineID.
Replied December 2023
Florian
Import and Export, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
High validated solution from a happy customer.
The people from NineID are very customer oriented. When we ask for a change or new feature, the feedback is taken seriously. Very often there are smaller changes, so fast deployment! We are in a direct line with the support team, so the reaction time is fast.
CONSThe mobile version for the backend user.
Reasons for switching to NineID
We are changing our it environment to more standard product.
Vendor Response
Thank you for your kind words! We're thrilled to hear that our customer-oriented approach and rapid deployment at NineID are meeting your expectations. Thank you for your feedback on the mobile backend; we're actively enhancing it and will follow up with you directly.
Replied December 2023
Koen
Venture Capital & Private Equity, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great and secure platform for access control
Its strong security features, customizable access controls, and excellent customer support make it a commendable choice for businesses seeking a dependable access control system. The overall experience with NineID is highly positive, marking it as a top-tier option in the realm of access control solutions.
PROSUser-Friendly Interface and configuration Customizable Access Control Reliable performance time
CONSNo negative points to mention as the overall experience is very positive
Vendor Response
Thanks a lot for your positive feedback!
Replied December 2023
Anneleen
Law Practice, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Feel like physical badges are outdated?
NineID helped us avoiding physical usage of badges. Access management by NineID helps your company to enter the digital century.
CONSCannot think of something to be mentioned
Vendor Response
We're delighted to hear that NineID has successfully transitioned your company into the digital century - we’re always happy if we can eliminate the need for physical badges! Thank you for not having any negatives to mention – should any suggestions or needs arise in the future, please feel free to share.
Replied December 2023
Nick
Food Production, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Great partnership with a start-up
Smooth collaboration, where the customer is listened to
PROSBeing allowed to help set up the system according to your own needs
CONSNo real negative points during our project
Reason for choosing NineID
Price, usability, , the intuitive part of the system,
Vendor Response
Thanks! It's really nice to read that you are happy with the collaboration, the price & the product!
Replied December 2023