NineID

RATING:

4.7

(6)
Overview

About NineID

NineID is an identity management solution that helps users enhance the physical security of their premises. Whether they manage an office, a warehouse, or any other facility, NineID offers a suite of tools to help them maintain control, ensure compliance, and manage access with ease. User-Friendly Physical Access Control: With NineID, granting or restricting access is as simple as a few clicks. Ensure that only authorized individuals can enter specific areas of the facility. Stress-Free Compliance Management: Keeping up with regulations can be daunting. NineID simplifies this with tools that help you maintain records, track actions, and be prepared for any audits or inspections. Identity Management Made Easy: Assign roles, manage permissions, and ensure that every in...

NineID Pricing

Free trial: 

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Compliancy overview - desktop
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NineID Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for NineID

6 Reviews

User Profile

Lotte

Verified reviewer

Venture Capital & Private Equity, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

The easiest and most secure solution on the market

The whole experience with NineID has been great. They listen to your specific case very carefully, and make sure their solution fits for you.

PROS

For a hybrid-remote team like ours, this is ideal for viewing who's entering the building, allowing guests to easily drop by and get rid of a messy physical key system. Also the customer service is absolutely top-level, with immediate replies and careful solutions.

CONS

So far I haven't found anything that has not been good.

Vendor Response

Thank you for your kind words!

Replied December 2023

Robin

Food Production, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

NineID - review

PROS

Efficiency (real-time) and flexibility of the system. Makes the entire process transparent and traceable. Avoiding long queues to access the site without compromising on security.

CONS

Temporary 'con': the fact that (for the moment) NineID has no auto-translate.

Vendor Response

Thank you for highlighting the efficiency, flexibility, and transparency of the NineID system in your review. It's great to hear that our solution is streamlining your processes and enhancing security without the long queues. We acknowledge the current limitation regarding the lack of an auto-translate feature. Rest assured, we are exploring ways to integrate this capability to further enhance your experience with NineID.

Replied December 2023

Florian

Import and Export, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

High validated solution from a happy customer.

PROS

The people from NineID are very customer oriented. When we ask for a change or new feature, the feedback is taken seriously. Very often there are smaller changes, so fast deployment! We are in a direct line with the support team, so the reaction time is fast.

CONS

The mobile version for the backend user.

Reasons for switching to NineID

We are changing our it environment to more standard product.

Vendor Response

Thank you for your kind words! We're thrilled to hear that our customer-oriented approach and rapid deployment at NineID are meeting your expectations. Thank you for your feedback on the mobile backend; we're actively enhancing it and will follow up with you directly.

Replied December 2023

Koen

Venture Capital & Private Equity, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Great and secure platform for access control

Its strong security features, customizable access controls, and excellent customer support make it a commendable choice for businesses seeking a dependable access control system. The overall experience with NineID is highly positive, marking it as a top-tier option in the realm of access control solutions.

PROS

User-Friendly Interface and configuration Customizable Access Control Reliable performance time

CONS

No negative points to mention as the overall experience is very positive

Vendor Response

Thanks a lot for your positive feedback!

Replied December 2023

Anneleen

Law Practice, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Feel like physical badges are outdated?

PROS

NineID helped us avoiding physical usage of badges. Access management by NineID helps your company to enter the digital century.

CONS

Cannot think of something to be mentioned

Vendor Response

We're delighted to hear that NineID has successfully transitioned your company into the digital century - we’re always happy if we can eliminate the need for physical badges!
 Thank you for not having any negatives to mention – should any suggestions or needs arise in the future, please feel free to share.

Replied December 2023

Nick

Food Production, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Great partnership with a start-up

Smooth collaboration, where the customer is listened to

PROS

Being allowed to help set up the system according to your own needs

CONS

No real negative points during our project

Reason for choosing NineID

Price, usability, , the intuitive part of the system,

Vendor Response

Thanks! It's really nice to read that you are happy with the collaboration, the price & the product!

Replied December 2023

6 Reviews