Onware Software


 

Onware is a construction software solution that can be deployed in the cloud or on-premise. Key features include project administration, scope change, submittal review, information requests, site review and payment process.

Onware’s primary feature is its project management module. It includes automatic alerts that notify users when they need to complete tasks associated with their projects. The system has a company directory, a person (or user) directory and a project list. It also includes a file list feature with unlimited storage and role-based access restrictions. Users can also track meetings and share meeting notes.

Onware’s scope change module includes changes (PCN/CCN), change orders, quotations, consultant recommendations, unsolicited change requests, change directives and more. With various customization and setting options, Onware can be configured to meet various projects requirements.

Onware can be licensed with a perpetual license or priced per client per month. Its on-premise deployment is compatible across a variety of operating systems.

 

Onware - Home screen
 
  • Onware - Home screen
    Home screen
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

31 Reviews of Onware

Showing 1-20 of 31

 

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Elizabeth from DIALOG

July 2017

July 2017

At times I get frustrated due to "bugs" but overall I like using Onware.

Ease-of-use

Functionality

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Pros

I like the efficiency of Onware and how easily you can link documents from beginning to final change order.

Cons

I don't like the many steps signing-in to Onware. I also don't like some of the reports as they don't provide enough information ie. Changes Report not having the Prices. Also I don't like that a Change Order which encompasses several PCNs, the documents are not grouped together with the corresponding PCN and I have to spend time sorting all the documents out.

Source: Capterra
 

Henry from City of Edmonton.

July 2017

July 2017

Accurate and reliable information and processes.

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Consistent project digital filing, for project data. Cross project reporting on similar types of projects.

Pros

Easy of use, accessible within WiFi range. As an administrator access to view, other project user groups, to determine status of processes, on site and live. Easy report generation for financial and reason code reports.

Cons

Frequent updates. Password set up for new project and new users within a project can be a little labour intensive, if project have multiple turn over of personnel - longer term project -+30 month projects.

Source: Capterra
 

Amy from Kennedy Architecture
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

a platform for communication

Ease-of-use

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Correct construction documentation.

Pros

It's makes the construction documentation traceable, and keeps the communication continuous relate to specific subject.

Cons

It's difficult to search information, like a project list for someone.
Word editing function need to be improved. It's not functional when making a site visit report, first it's too slow, second, it's not easy to have word and picture together.

Source: Capterra
 

Matthew from DIALOG
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

The new Onware has a few kinks, but overall is much sleeker and faster than the old one.

Ease-of-use

Functionality

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A centralized program that is relatively easy to use (as far as proprietary software goes), that seems to be fast, and rarely experiences outages.

Pros

It's faster. Looks nicer. Things are easier to find, and descriptions of functions and buttons are better. One centralized Onware for all products is nice too, instead of each company having their own Onware.

Cons

No option to edit history items in Submittals once they've been sent, or via them individually (except the "View" option, which is a bit clunky).

The "Send" button in Submittals confuses a lot of people. Maybe it should be changed to something like "Next" or "Proceed"? Just an idea.

Source: Capterra
 

Peter from IBI Group
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

We have been users of this software for the past 5 years, its ease of use is it's key selling point

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The use of this software package eliminates duplication of parallel document tracking that previously occurred with conventional documentation processing. This tracking process is now updated in real time as a function of the database software.

Pros

We utilize and access this software during Construction Progress Meetings from applicable sites. Having the software accessible with real time updates and universal web access through site infrastructure is invaluable.

Cons

I find it inconvienient to not be able to see/print all the linked documents, without having to drill down into the various documents and print hard copies or create a compiled PDF. We have identified this shortcoming to the software in the past, and were advised that this function would be added in future updates. Hopefully, the next update will include this requested function.

Source: Capterra
 

Tannis from Dialog
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Good training available if needed. Updates are rolled out with a small training session.

Ease-of-use

Functionality

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Pros

All project related information is in one place and allows all users access at the same time. Can be accessed with an iphone from site.

Cons

Sometimes errors are generated and there is no explanation, or proposed fix. When doing a review/comment you can't even escape the screen until the program decides it needs to exit.

Source: Capterra
 

George from DIALOG
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Learning the use of the modules was an issue as it was not always as intuitive as expected

Ease-of-use

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As a large design, it provides a secure file/data storage system, that is auditable and accessible from anywhere.

Pros

The ease of sending out communications is less time consuming then the standard paper/ email work route. Having the ability to produce reports out of each module is very helpful. Having all contract administration documentation stored in one location and being accessible online, from anywhere, is very helpful.

Cons

It can be difficult to persuade contractors and other consultants to use the program, as they usually have their own software they are using. An interface with 'other' common management software would be a great asset. Better utube learning videos would be helpful. More intuitive interface/documentation would be helpful. Ability to customize report outputs would be helpful.

Source: Capterra
 

NIkki from Stantec

June 2017

June 2017

Good, but could be better

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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Pros

It is fairly easy to use. I like that if you are unsure you are able to look at the manual and figure out quite easily.

Cons

I hate the fact that the members on any project do not have even access to see who is on the project. People on the project should have access to more things, since the Administrator would need to add themselves to all the projects in order to change any settings the members are requesting. Very inconvenient.

Source: Capterra
 

Christine from DIALOG

June 2017

June 2017

Overall my experience is good.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Documents stored in one location and tracking of each document is barred none the best reason for Onware. The favorites buttons are useful. Customizing our own forms is amazing! Although this doesn't pertain to software, Onware help support is excellent.

Cons

Main menu in v9, in my opinion, is not helpful anymore, I find it confusing. I preferred the previous straightforward main menu that captured my 'to do list'. I dislike the viewer screen and not having the capability to copy text from a previously issued document. New users have a difficult time setting up their account and I'm not familiar with the steps they require to go through therefore I cannot assist them. Many non-internal Onware users are just waiting for an excuse not to use Onware.

Source: Capterra
 

Brad from DIALOG

June 2017

June 2017

I wouldn't conduct contract admin any other way. Onware makes the process easier in so many ways.

Ease-of-use

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Pros

All parties have access to the same information. Communication is streamlined. Less saving to hard drive required.

Source: Capterra
 

Miranda from DIALOG
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Overall, great software for all documentation.

Ease-of-use

Functionality

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Pros

Easy to learn and to use. Great for time tracking of all items, and audit feature to determine what happened to missing pieces. Awesome customer assistance.

Cons

Contractors have too much access to documents that have not been issued to them. They should not see documents that are only initiated or RFI responses that have not been returned to them, as this causes a lot of confusion.

Source: Capterra
 

Robert from DIALOG

June 2017

June 2017

My Construction Administrator uses mostly, I have a support role only as PM.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Pros

1. Better user interface - New version easier to see various menus. Mostly I am in overall PM role and not CA

Cons

1. Better interface/operability with other Contract Management software, such as Procore etc. For example, Contractor inputs into Procore, we then input into Onware. So responsibility for work rests with an agreement between two parties.
Sometimes we get the lion¿s share of the work, simply because the contractor doesn¿t want to use our system.
2. Log in sequence could be streamlined. DASH to Onware login, to Microsoft online work or school, then input password. Why can¿t we just go to one page and log-in?
3. Text editing easier to cut and paste from Microsoft WORD.
4. Submittals drop down menu. Words are on top of each other.

Source: Capterra
 

Stephen from DIALOG

June 2017

June 2017

Overall experience is satisfactory

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Support
Pros

Customer support is excellent. I¿ve always gotten a response back. Overall experience is satisfactory

Cons

1. Sometimes when writing reports, the formatting can be glitchy. For example, let say I wrote a report (report #1) where I pasted photos/pictures into the body of the text rather than attaching it as an image. Reason for this is that if the image is attached, the thumbnail that shows up on the report is too small and contractors can¿t see it. They usually take hard copies to site, not an electronic copy that enables them to download the photos. Then let say I start up report #2 and I import items form report #1 into it. I won¿t be able to delete any items on report 2 that had pictures associated with it in report 1.

2. Please allow for strike throughs of text to show up in report. Currently if I do a strike through of text in report, the strike through will not show up after it is PDF¿d

Source: Capterra
 

Dieter from DIALOG
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

My experience with the product has been very successful and satisfying for the work I do.

Ease-of-use

Functionality

Product Quality

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Ease-of-use
Usability
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Product Quality
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Pros

The ease in which I can flip from one document to another is very convenient and quick, also like the page layout.

Cons

Having to refresh the document I'm working in after I save it, before I can continue to work in that document.

Source: Capterra
 

alana from Kennedy

June 2017

June 2017

Onware has made contract administration in our office so much easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Pros

The tracking of all issued site documents and the ability to see who has reviewed it, etc. Also the ability to issue review requests to different consultants, contractors, etc.

Cons

My username and password just stopped working for some reason. The only fix I've found was to create a new account.

Source: Capterra
 

Matthew from DIALOG
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

I've been using this software daily for the last couple years.

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Functionality

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Value for Money

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It's thorough and keeps a good record; however; Contractors and Owners struggle to use it easliy

Pros

I can use it from work, home and site. You improved the ability to link all documents types. WE also like the ability to have the info for years after the project

Cons

It does not have document control (drawings and spec sections) during the CA stage. These should be added ASAP to compete with Newforma.

You also need to add a search feature which searches: SI, PCN, RFI, CO for keywords at once. We often struggle to find a communication and are unsure all forms it was sent within.

Source: Capterra
 

John from Kasian Architecture Interior Design and Planning Ltd
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Onware has streamlined the process for the whole construction administration team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

The software enables me to keep track of documents and status. I know who is responsible and how long they have had it.

Pros

I like how Onware links documents together, tracks documents status, and keeps things from falling through the cracks.

Cons

I am not satisfied with the document viewer, and markup window. I find it to small and difficult to work with.

Source: Capterra
 

Elena from DIALOG

June 2017

June 2017

Onware is a great web-based application for CA work. Once you trained it is simple and user-friendly

Ease-of-use

Functionality

Product Quality

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Ease-of-use
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Pros

Makes Contract Administration work easier, faster, good templates, great features to share with the teams.

Cons

Sometimes, it's difficult to understand the steps that need to be made in order to fulfill a task. But with experience, no problem.

Source: Capterra
 

Micheal from Stantec
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Takes some getting use to. Learning all the tricks & tips. But when you do, I find it very useful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Contract Admin organization

Pros

With a good pdf editer, it's very efficient for marking up and returning shop drawings or RFI, sketches. Also, no remembering who get sent what. Process your document, shop drawing, Site Instruction, etc. and issue. With the distribution set up properly at the beginning, all who need the information, get the information.

Cons

Pull down menus and text boxes. When scrolling down in either of them, when you get to the bottom, if you go 1 click more than the last item, the pull down will close and the entire page scrolls. It needs to be set up so when in a pull down menu or text box, the it and the overall page are locked. Until you pick your choice or click outside either area, the page will not scroll away from you.

Source: Capterra
 

Steve from DIALOG

June 2017

June 2017

I find the system useful and easy to find stuff when the user submits it properly

Ease-of-use

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Pros

Keeps everything under one roof. Can send large files in one issuances compared to through email. Works best if contractors use it as well.

Cons

Contractors are not willing to change from their system to ours. Makes us have to enter the things we receive from them as they won¿t do it. When returning submittals back when they are revise and resubmit, we keep them open to keep a record of upcoming revisions we should be getting. Although it just says open in Onware and counts against us as not done yet even though we are waiting on a revision from the contractor. A button for return and aviating a revision would be nice as we only have issue or return.

Source: Capterra