Owner Insite Software

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About Owner Insite

Owner InSite is a cloud-based construction project management solution that works on capital construction projects. It helps project management firms keep up with an owner's information, reporting and financial tracking needs. The solution provides modules for photo management, document control, contract management, drawing management and a program dashboard to keep track of the status and location. Owner InSite helps project managers work on capital projects companies and develop audit trails to track and trace items that go into the build. It allows requests for information, submittals and issue to be tracked. The solution helps users manage submittals for both the contractor and the architect with communication and built-in industry standard responses. Firm...
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Owner Insite Portfolio - Program Dashboard

Owner Insite User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 26 reviews

Regina

Company size: 11-50 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

Owner InSite - Seamless Co-Worker

I highly recommend Owner InSite to anyone doing a Construction project or Construction Management. I can't imagine trying to do a project without them and all the wasted time and energy that would be spent tracking documents and sending duplicate information to multiple people and trying to have everyone get the same information at the same time or have access to the most updated information in one place. The program is such an asset to our company that we present it as an important part of each our Construction Management proposals. The staff is so much more than helpful - they feel more like co-workers.

Pros

Using Owner InSite has been like having five more people on our team who manage, organize, coordinate and disseminate information at the right time to the right people - but we don't have to pay for salary or healthcare! I've used a number of similar programs and Owner InSite is by far the most intuitive I've used. General Contractor's and Architects can jump in and start using it from day one with minimal training. Once established the communication pathways seamlessly manage critical document dissemination with the touch of a button.

Cons

We seem to manage and input our Change Orders differently than most others and have struggled to find the best way to show this within the constraints of the Owner InSite Budget program. Their team members have worked with us tirelessly to find the best solution and have even worked over the weekend to help us adjust and correct things that weren't showing up correctly on the system.

Reasons for choosing Owner Insite

Owner InSite has exactly the project coverage we need at a reasonable price without a lot of extra fluff that we don't want and didn't want to pay extra for. We didn't want to be "penalized" and pay more for adding more contacts to a project or have to try to decide who the most critical 10-12 people on a project were, like some other programs we reviewed.

Response from Owner Insite

Thank you, Regina! We're obviously very pleased that our software meets your needs while providing exceptional value for the price, but what really warms our heart is hearing that our training and support team feels like a part of your company. We see you and all our customers as partners working towards a common goal. That belief is a core value of our business, and something we believe really sets us apart from our competition.

Replied August 2021

luz

Company size: 11-50 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

User Friendly Powerful Management Tool with Amazing Customer Service

Prior to Owner Insite, as owner/developers, we were compiling multiple spreadsheets and logs and relying on emails to make sure that we could track the progress of the project. Owner Insite has been a game changer for us in construction management. The GC's and architects and even other stake holders and partners have commented on the ease of use for all skill levels and that by requiring Owner Insite as the main communication method, the project is documented, changes are transparent and there is less "blame game." I cannot stress enough, however, that although the software is great, the Owner Insite team is the best feature because they believe in their product and work with your team to make sure that it is properly implemented, utilized, new features updated, and they have fun while doing it.

Pros

Owner Insite's best feature is not the software but the customer service provided by the Owner Insite team The attention provided to every function and how it interacts with the different tabs provides for an integrated seamless user experience. The ability to send documents via email to the system is one of my favorite features, but the transparency between the GC, architect and other stakeholders when submittals, RFI's, and ASI's are created and approved makes Owner Insite your best tool for your projects.

Cons

Integration with our existing business practices was seamless, especially since the Owner Insite Team was very involved with trainings as needed, youtube tutorials and willing to walk our partners through the process one on one. While using Owner Insite, we have found that additional "features" or "data points" would be nice to have and the Owner Insite team was very open to including those in the software updates. None of those "nice to have" features, however, detracted from the functionality or purpose of the platform.

Reasons for choosing Owner Insite

The Owner Insite customer service team was extremely attentive to our unique needs and the costs. The Owner Insite product was less expensive and provided more value to our projects.

Response from Owner Insite

Thank you for your review! Please know that our team is committed to continually improving both the features we offer and the level of support we provide. We pride ourselves not only on giving owners an extremely versatile and robust platform, but also one that is a lot easier to learn (and use) than our competitors' products. And yes, we do like to have a little fun along the way!

Replied July 2021

Rick

Industry: Construction

Time used: Free Trial

4

Ease-of-use

out of 5
5

Customer support

out of 5
3.5

Functionality

out of 5

February 2014

Owner InSite PMIS Review

Pros

User friendly, great support.

Cons

Integration of approval process for specific design team members. Using a default of Architect creates liability issues. Also, if the software had alerts for overdue RFIs or Submittals, it would help facilitate the approval/review process.

Melanie

Company size: 1,001-5,000 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

Keeping track of project expenses and budget all in one place!

I love the fact that I can retrieve any data from our projects in an instant. As long as I have entered the data, it should be there! When my supervisor needs a document or needs to see a roll up of a program, I can deliver the request in a timely and professional format. OI has helped us keep us on track with our BOND projects and deliver them under budget and on time!

Pros

The ease of use and the real time data is very important to us. With our staff changes it is very important that we are able to continue use of this software, with minimal downtime, while training new employees on how to use it. Keepng all of the project data in one place is awesome! It has eliminated the need to enter the project data in to 4 different software applications. Bonus!

Cons

Sometimes I forget to hit submit! That is a user problem.

Reasons for choosing Owner Insite

Support from the OI team is very important to us. We appreciate being able to call or email and get a quick and helpful response. OI has been a great partner with RISD and we hope to continue to use OI in the years to come.

Response from Owner Insite

Thanks, Melanie! We're honored to partner with you and your colleagues to help create the best learning environments possible for your students. We know how important the work you do is, and our mission is to help you achieve optimal results with minimum risk. We appreciate your trust!

Replied August 2021

Guillermo

Company size: 2-10 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2021

Great Product, Superior Customer Service

Pros

Owner Insight allows us to capture all facets of a project life cycle within a single solution. The software is also very cost effective compared to other products. Lastly, and most importantly, the level of customer service exceeds that of any other software that I have encountered.

Cons

The user interface could probably benefit from a facelift to a more modern look/ease of use.

Reasons for choosing Owner Insite

Price was the differentiating factor.

Response from Owner Insite

Thank you, Guillermo! We pride ourselves on offering the best customer service in the business. We're also very intentional about pricing our platform at a level that makes financial sense to even our smallest customers. We're continually working to create the best user experience possible, and we have some big things in the works for 2022. Stay tuned!

Replied November 2021

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