Marginally better than no PM software at all
Value for Money
The accounting department likes it. For overall billing workflow it is pretty simple.
Also, the customer service attentiveness is great. They are always there to chat to try to solve the inevitable problems.
Where to begin...
Useless for Submittals, RFIs, Daily Reports, Meeting Minutes, PCO Tracking. Double, triple, and even quadruple work for each. The interface is unattractive, the button sensitivity requires the skill of a surgeon. No sorting is available. Menus are not intuitive and different reports are located in different places.
Each week (it seems) there is a new glitch, a poorly conceived or implemented update, or some other quirk that requires a day long chat session to resolve.
This is the fourth project management software I have used, and I honestly try to stay out of it as much as possible for everything I do as a PM. Unfortunately it must be used for our billings and front end budgets.
Perhaps if your firm runs only small tenant fitout type work it may be exactly what you need. Anything larger than that though exposes its multiple and egregious weaknesses.