ProContractor software


138 reviews(3.5/5)
138 reviews(3.5/5)

ProContractor is a comprehensive estimating accounting, and project management solution designed to help small and midsize contractors manage critical financial operations. Deployed either on-premise or in the cloud, the solution enables users to manage the entire project lifecycle starting from bidding to project completion.

ProContractor offers an integrated estimating feature to allow users to automatically convert bids into projects, including setup of cost and billing codes, project alternates and lien notice setup. The solution automatically calculates the cost of labor, materials and equipment as soon as the project requirements are entered into the system.

The virtual binder feature syncs electronic documents in real time, ensuring that everyone is working on the most updated information. The built-in email communication feature enables contractors to send email alerts to bidders and suppliers or share internal messages across teams. The solution can also be accessed via a mobile app on iOS, Android and Windows mobile devices.

 

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

138 Reviews of ProContractor

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  • Todd from Telecommunications

    Number of employees: 11-50 employees

    September 2018

    Procore

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall I feel that this was a benefit to the company. We hopefully will recover our substantial investment within the next couple years.

    Pros

    The integration of project documents into the procore system is impressive. The ability to create a submittal register from the specifications was very helpful. The ability to collaborate "ball in court" and keep track of who is doing what helps facilitate progress in the project

    Cons

    This is no user friendly. For those without a strong computer background it will be a rather steep learning curve. For those with a strong computer background it still will difficult to relearn the concepts that are readily available. I have not had an opportunity to watch the how to videos to see if that would help.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • eduardo from EJ Construction, SE

    Specialty: General contractor

    Number of employees: 11-50 employees

    August 2018

    Great product

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The software is very user friendly. It has everything you need to run your business on the same software. The customer service is out of this world!!

    Cons

    Customizing reports is complicated. The unit price reports are misleading if the information is not entered on the account payable module correctly. All the info has to be entered on a unit basis, while not all information can be posted that way.

    This review was submitted organically. No incentive was offered
    Review Source
  • Pete from Blueneck Consulting

    Specialty: Other specialty contractor

    Number of employees: 2-10 employees

    August 2018

    Pro-Contractor is an excellent option for Constructiton companies

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is a good fit for mid-sized and larger companies who need to step up from Quickbooks or Simply Accounting. Very reasonably priced.

    Pros

    Integrated cloud-based construction functions from estimate to bid, project setup, accounting, billing, time tracking and field operations. Highly customizable through setup options to reflect your business practices & labour conditions, including union and non-union workforce’s. Accounting is very robust and limits bad bookkeeping practices and unauthorized changes. Supports multiple companies, divisions with consolidated reporting. Very strong support for complex detailed estimating with bidding.adjustments. Convert estimates into projects. Integrated remote time tracking, field reporting and field access to project documents and certificates.

    Cons

    Functions are complicated to understand and use. Setup required many weeks of professional expert support to understand and implement correctly. Do not underestimate the effort required to do it right. Office integration is also a bit clunky, but works.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Rachel from Raineri Construction

    Number of employees: 51-200 employees

    May 2018

    So far so good, new the software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I will check back in after a full 6 months with the program but I bet our estimates are going to be more robust and decrease misses in the bids.

    Pros

    So we just switched to doing our estimates in Pro-contractor and there are some great abilities like building assemblies for line items. This has allow us to minimize the amount of information that can possible confuse someone looking at it. We also like that everything can be tied to a SOV items easily.

    Cons

    This software is a lot more complex that what we typically use so in that training time is a little more intense to understand. The terms used in this software also cause a little confusion as now what we use as cost codes are refereed to as phase codes which can get confused with phases.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ben from Yankee Barn Homes

    Specialty: Construction manager

    Number of employees: 11-50 employees

    April 2018

    Procontractor

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Procontractor does what it is supposed to do - manage documents for projects. It serves as a central database to create, save and send documents for projects.

    Cons

    Procontractor can be difficult to manipulate. There are different pages for different documents that have to be entered a certain way for things to "work" and sync properly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Michael from DGI-Menard Inc.

    Number of employees: 51-200 employees

    April 2018

    Great Program - Need a lot of Overhead to maintain

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A lot of information in one place.

    Pros

    The software has endless options. There is a lot of visibility to a lot of information. Custom reports are also nice.

    Cons

    The software is basically out of the box. They setup you based upon some feedback but it's hard to switch functionality later on when your company changes. Plus you do need a custom report writer to help build the database.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Clarke from Emerson Home Services

    Specialty: Roofing & siding

    Number of employees: 11-50 employees

    April 2018

    So-so program.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This program is fairly accurate, very customization & easy to get the hang of once you have had a little time to play around with it.

    Cons

    Customer service is not extremely helpful. Fairly kind, but not very knowledgeable in how to help customers.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Marcin from Shiel Sexton

    Number of employees: 201-500 employees

    April 2018

    Capable of tracking finances in great detail.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Cost tracking. Document tracking and creation.

    Pros

    All tabs are linked based on job and contract number. Once your templates are uploaded, it is easy to autofill information and formalize documents.

    Cons

    There are many function keys that need to be used to input information. These can sometimes be difficult to remember and find within the program.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • J from Construction

    Specialty: Real estate developer

    Number of employees: 11-50 employees

    March 2018

    Attempting to implement this software was the worst six months of my life.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Don't waste your money or time. This software is too cumbersome for users. The accounting records and reports are unreliable.

    Pros

    There is nothing to like about this software. The whole implementation process was a clumsily mess.

    Cons

    Everything you need to do with the software takes twice as long to accomplish compared with the older Maxwell software package. Reports are terrible and talk about killing trees, this software wastes more paper than I've ever seen. The implementation support is awful. My predecessor botched the first attempt at installation with purchased help from Viewpoint. When she could not get it working correctly she was fired. The company I was working for (yes, I'm gone too) was assigned another implementation specialist. She took off a third of the way through trying to implement a company again. Her suggestion was to split a rental company into 14 different companies. When she returned from a trip Viewpoint terminated her employment for some unknown reason. They said another implementation specialist would be contacting us but no one did. The owner of my company hired her on a consulting basis. As for year-end approached, she came to our office and manipulated the books to the point where any accountant would no longer be able to rely on the information in the accounting records. When I became convinced the software was a waste of time and money, the implementation consultant claimed I was not competent in accounting. When I confronted her about accounts not being reconciled and incorrect information being sent for tax preparation she told me I was in trouble. She, without any sort of accounting degree knows better than a CPA. Go figure.. I guess the only ones who can work with Viewpoint products are former Viewpoint employees. I come to the conclusion that the software was written by programmers without knowledge of Generally Accepted Accounting Principles. To the best of my knowledge the company is now a year into implementing ProContractor software, has turned over the accountant twice, has spent thousands of dollars, and the implementation has not been completed. This whole process has dragged the company down financially. No one who works with the software likes it.

    This review was submitted organically. No incentive was offered
    Review Source
  • Verified Reviewer

    March 2018

    Not the best but good app

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ProContractor is easy to use. Is not the best application, but is good. Keeps get updated and have good reports.

    Cons

    The training could be better. The User experiencia could be improve so we can work better. Some reports could be improved.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Cosby from Batson-Cook

    February 2018

    Not my favorite but still a great system.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This fully integrated system allows you to manage operations, accounting, and a host of other project management feature in one robust software.

    Cons

    It is not as user friendly as I'd like it to be and requires a good amount of training and daily use to become proficient.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • William from Malley Construction, Inc.

    Specialty: Earthwork/excavating

    Number of employees: 51-200 employees

    February 2018

    Most inclusive platform I found

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ProContractor had the features we were looking for and those are within one system/platform. Making it usable within its self.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jodie from Palm Beach Glass Specialties, Inc

    Specialty: Other specialty contractor

    Number of employees: 11-50 employees

    January 2018

    Horrible

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Nothing except we have bought it and no one in our company wants to use except our accounting because it's so bad.

    Cons

    We had American Contractor and loved it and we forced to buy this very expensive program due to American Contractor not being supported. ProContractor has horrible support and training. The program has so many unnecessary steps and reports are a nightmare. If they have an upgrade some reports change or reports that we implemented are now are unavailable and they want to be paid to put them back in.

    This review was submitted organically. No incentive was offered
    Review Source

    Response: Dylan, Viewpoint

    February 2018

    Hi, Jodie. We appreciate you taking the time to provide your feedback about ProContractor. We’re really disappointed to hear that your experience with the switch from American Contractor has been anything less than positive. We have many customers who have made the change from American Contractor and other systems and been satisfied with the results -- most even saw significant improvements in process given the advanced capabilities that ProContractor provides. But every situation and need is different. We’ll reach out to better understand the issues you’re having, and hope we can work with you and your team to make ProContractor a tool that can be valued across your organization.

  • Kaelonnie from Duncan & Sons, LLC

    Specialty: Utility contractor

    Number of employees: 11-50 employees

    January 2018

    I have done bookkeeping in construction for 25 + years. This is the worse accounting program i have EVER used. I looked into this program because it looked like the answer to tracking change orders. That is the only + to this program. It is NOT user f

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The price for this program is not worth the product you pay for! Also, its pretty bad when you have a payroll tax issue that you cant figure out so, you contact customer service and they give you an order number for them to call you back. OK.... when you have an issue with payroll tax, you don't have time to wait a couple days for them to call you to resolve the issue. So, when they did call me back they could NOT figure out why the taxes in ProContractor did what it did. They were totally baffled and could not figure it out!! So, for the first 2 payrolls of the new year (2017) i had to calculate (by hand) what the taxes would be and i entered that with a journal entry. Very very disappointed with this product.

    Pros

    Tracking change orders would be the only think worth talking about. I do like that! But ...... That is it!! I don't have 100 characters to LIKE about this program as it is asking me before continuing the final step.

    Cons

    I am totally disappointed with this program. I would NOT recommend it to anyone. This is not a good construction program for a contractor that does Utility work.

    This review was submitted organically. No incentive was offered
    Review Source

    Response: Dylan, Viewpoint

    February 2018

    Hi, Kaelonnie. Thank you for taking the time to provide your feedback about ProContractor. We are sorry that your experience with the software has been so difficult. While we’re glad to hear that the change order tracking feature is working well for you, we want to ensure that you’re getting all the value possible from the product. We will reach out to better understand the issues you’re having in detail. We really hope you’ll give us the chance to work with you to help make ProContractor the kind of valuable tool for your business that our other utility contractor customers have found it to be.

  • Troy from Mark Scott Construction, Inc.

    Specialty: General contractor

    Number of employees: 201-500 employees

    January 2018

    Very Detailed Construction Accounting Program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The program has a great deal of detail. We had American Contractor for 20 years and it was nice to be able to transfer all our existing active data. Procontractor has much more detail and the formatting is different, but it has way more features.

    Cons

    It's been a little challenging to learn, but the customer rep has worked very hard to help get us trained. I'm not a big fan of the some of the coloring, it's a little hard to read sometimes. Also, having to reduce the size/screen resolution makes it hard to read sometimes. There are some features that are not in the program and sometimes it's a little more complicated than it needs to be. Simple can be better on occasion.

    This review was submitted organically. No incentive was offered
    Review Source
  • Kristen from Patriot Construction

    Specialty: General contractor

    Number of employees: 11-50 employees

    January 2018

    Not a Good Program - Don't Waste Your Time or Money

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    While Viewpoint continues to improve items, they are still missing the mark for a construction software. I have never had so many complaints on a software.

    Pros

    Works when it wants... customer service is polite but not very helpful, its like they are trying to learn it at the same time they are trying to teach me... They are great at up-charging you just to get the program to function correctly for your business.

    Cons

    Data entry takes forever... every task has tons of steps and screens that you must go through. The program is very unforgiving, any mistakes you make take forever to fix and adjust. Issues take forever to get resolved or you just find a way around it and leave the issue.,.. this is not a good solution to a problem that I pay customer support to fix. Reports can be improved... an easier way to generate reports with my criteria would be great!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Scott from Howe, Inc.

    January 2018

    Used for 1 year at a general contractor. Experience ranged from okay to downright frustrating.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Some of the functionality was really neat - vacation/PTO was a separate submodule that was fairly easy to use, dividing costs between divisions/jobs was streamlined.

    Cons

    Customer support was probably one of the biggest issues. The software was also really flaky - sometimes it would not pay accounts payable invoices for unknown reasons. By the time customer support was able to look into the issue, the invoice was paid manually since it would have been past due otherwise.
    Updates would usually break something else within the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    January 2018

    Timberline is Much Better

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Honestly, not much. We switched over from Expedition and were promised the moon. What we actually got was a non-intuitive, non-cross module replacement that made me actually miss the old program

    Cons

    Where to start? It's totally disconnected...if you do something in one module it doesn't carry over to another; you have to enter the info again. There are character limits in places that can't be changed and many other non-user friendly characteristics.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Patricia from National Terrazzo

    Specialty: Finishing contractor

    Number of employees: 51-200 employees

    January 2018

    Hate it - was the next step up from American Contractor but they should have left it alone

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Cons

    Too many keystrokes needed, too many screens different screens to get the job done, not user friendly, must have been written by a programmer but then never tested out by an actual user. And the tax reports and filing that I used to do myself, now has to be done through a 3rd party which is additional money I hadn't planned on spending. Plus had a special report designed for us specifically - paid to have it done - and the 2 upgrades we've had now causes it to not work again and had to pay a 2nd and 3rd time to get it up and running again.

    This review was submitted organically. No incentive was offered
    Review Source

    Response: Dylan, Viewpoint

    January 2018

    Hi, Patricia. Thank you for taking the time to provide your feedback about ProContractor. We are sorry that your experience with the switch from American Contractor has been anything less than positive. We have many customers who have made the change from American Contractor and other systems and been quite happy with the results, but each situation – and each customer’s need – is unique. We will reach out to better understand the issues you’re having in detail. Our hope is that you will allow us the opportunity to work with you and your team to help make ProContractor a valuable tool for your business.

  • Bob from BTC Bob Tedrick Construction Inc.

    Number of employees: 51-200 employees

    December 2017

    The product as a whole is pretty good, The training and support.......TERRIBLE! DO NOT BUY!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Not enough to justify the cost and frustration

    Pros

    Once you get everything setup correctly its fairly streamline. It's got some weird quirks but all and all not bad.

    Cons

    Customer Service and training are terrible! Trainers do not understand the construction industry and do not listen to the clients needs. We ended up with huge mistakes and wasted training time directly due to the lack of knowledge of the trainers. It took 7 months to finalize and go live, I was told it would only take 6 weeks. Our trainer made two mistakes in our bookkeeping module and we are told we must pay for more training time! We don't need more training, we need support to reverse the mistakes THEY made. This has gone on for 16 months. We are ready to cut our losses and go to another construction software.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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