ProContractor™ by Viewpoint Software


 

ProContractor is a comprehensive estimating accounting, and project management solution designed to help small and midsize contractors manage critical financial operations. Deployed either on-premise or in the cloud, the solution enables users to manage the entire project lifecycle starting from bidding to project completion.

ProContractor offers an integrated estimating feature to allow users to automatically convert bids into projects, including setup of cost and billing codes, project alternates and lien notice setup. The solution automatically calculates the cost of labor, materials and equipment as soon as the project requirements are entered into the system.

The virtual binder feature syncs electronic documents in real time, ensuring that everyone is working on the most updated information. The built-in email communication feature enables contractors to send email alerts to bidders and suppliers or share internal messages across teams. The solution can also be accessed via a mobile app on iOS, Android and Windows mobile devices.

 

 

ProContractor™ by Viewpoint - Project dashboard
 
  • ProContractor™ by Viewpoint - Project dashboard
    Project dashboard
  • ProContractor™ by Viewpoint - Customizable homepage
    Customizable homepage
  • ProContractor™ by Viewpoint - Mobile dashboard
    Mobile dashboard
  • ProContractor™ by Viewpoint - Field order scheduler
    Field order scheduler
  • ProContractor™ by Viewpoint - Invoice entry and approval
    Invoice entry and approval
  • ProContractor™ by Viewpoint - Progress entry
    Progress entry
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

135 Reviews of ProContractor™ by Viewpoint

 

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Software Advice Reviews (99)
More Reviews (36)

Showing 1-20 of 99

Ben from Yankee Barn Homes
Specialty: Construction manager
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Procontractor

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Procontractor does what it is supposed to do - manage documents for projects. It serves as a central database to create, save and send documents for projects.

Cons

Procontractor can be difficult to manipulate. There are different pages for different documents that have to be entered a certain way for things to "work" and sync properly.

Review Source
 
 

Clarke from Emerson Home Services
Specialty: Roofing & siding
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

So-so program.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This program is fairly accurate, very customization & easy to get the hang of once you have had a little time to play around with it.

Cons

Customer service is not extremely helpful. Fairly kind, but not very knowledgeable in how to help customers.

Review Source
 
 

J from Construction
Specialty: Real estate developer
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Attempting to implement this software was the worst six months of my life.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Don't waste your money or time. This software is too cumbersome for users. The accounting records and reports are unreliable.

Pros

There is nothing to like about this software. The whole implementation process was a clumsily mess.

Cons

Everything you need to do with the software takes twice as long to accomplish compared with the older Maxwell software package. Reports are terrible and talk about killing trees, this software wastes more paper than I've ever seen. The implementation support is awful. My predecessor botched the first attempt at installation with purchased help from Viewpoint. When she could not get it working correctly she was fired. The company I was working for (yes, I'm gone too) was assigned another implementation specialist. She took off a third of the way through trying to implement a company again. Her suggestion was to split a rental company into 14 different companies. When she returned from a trip Viewpoint terminated her employment for some unknown reason. They said another implementation specialist would be contacting us but no one did. The owner of my company hired her on a consulting basis. As for year-end approached, she came to our office and manipulated the books to the point where any accountant would no longer be able to rely on the information in the accounting records. When I became convinced the software was a waste of time and money, the implementation consultant claimed I was not competent in accounting. When I confronted her about accounts not being reconciled and incorrect information being sent for tax preparation she told me I was in trouble. She, without any sort of accounting degree knows better than a CPA. Go figure.. I guess the only ones who can work with Viewpoint products are former Viewpoint employees. I come to the conclusion that the software was written by programmers without knowledge of Generally Accepted Accounting Principles. To the best of my knowledge the company is now a year into implementing ProContractor software, has turned over the accountant twice, has spent thousands of dollars, and the implementation has not been completed. This whole process has dragged the company down financially. No one who works with the software likes it.

Review Source
 
 

William from Malley Construction, Inc.
Specialty: Earthwork/excavating
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Most inclusive platform I found

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

ProContractor had the features we were looking for and those are within one system/platform. Making it usable within its self.

Review Source
 
 

Jodie from Palm Beach Glass Specialties, Inc
Specialty: Other specialty contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Nothing except we have bought it and no one in our company wants to use except our accounting because it's so bad.

Cons

We had American Contractor and loved it and we forced to buy this very expensive program due to American Contractor not being supported. ProContractor has horrible support and training. The program has so many unnecessary steps and reports are a nightmare. If they have an upgrade some reports change or reports that we implemented are now are unavailable and they want to be paid to put them back in.

Review Source

  Response: Dylan, Viewpoint

Date: February 2018

February 2018

 

Hi, Jodie. We appreciate you taking the time to provide your feedback about ProContractor. We’re really disappointed to hear that your experience with the switch from American Contractor has been anything less than positive. We have many customers who have made the change from American Contractor and other systems and been satisfied with the results -- most even saw significant improvements in process given the advanced capabilities that ProContractor provides. But every situation and need is different. We’ll reach out to better understand the issues you’re having, and hope we can work with you and your team to make ProContractor a tool that can be valued across your organization.

 
 

Kaelonnie from Duncan & Sons, LLC
Specialty: Utility contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

I have done bookkeeping in construction for 25 + years. This is the worse accounting program i have EVER used. I looked into this program because it looked like the answer to tracking change orders. That is the only + to this program. It is NOT user f

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The price for this program is not worth the product you pay for! Also, its pretty bad when you have a payroll tax issue that you cant figure out so, you contact customer service and they give you an order number for them to call you back. OK.... when you have an issue with payroll tax, you don't have time to wait a couple days for them to call you to resolve the issue. So, when they did call me back they could NOT figure out why the taxes in ProContractor did what it did. They were totally baffled and could not figure it out!! So, for the first 2 payrolls of the new year (2017) i had to calculate (by hand) what the taxes would be and i entered that with a journal entry. Very very disappointed with this product.

Pros

Tracking change orders would be the only think worth talking about. I do like that! But ...... That is it!! I don't have 100 characters to LIKE about this program as it is asking me before continuing the final step.

Cons

I am totally disappointed with this program. I would NOT recommend it to anyone. This is not a good construction program for a contractor that does Utility work.

Review Source

  Response: Dylan, Viewpoint

Date: February 2018

February 2018

 

Hi, Kaelonnie. Thank you for taking the time to provide your feedback about ProContractor. We are sorry that your experience with the software has been so difficult. While we’re glad to hear that the change order tracking feature is working well for you, we want to ensure that you’re getting all the value possible from the product. We will reach out to better understand the issues you’re having in detail. We really hope you’ll give us the chance to work with you to help make ProContractor the kind of valuable tool for your business that our other utility contractor customers have found it to be.

 
 

Troy from Mark Scott Construction, Inc.
Specialty: General contractor
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Very Detailed Construction Accounting Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The program has a great deal of detail. We had American Contractor for 20 years and it was nice to be able to transfer all our existing active data. Procontractor has much more detail and the formatting is different, but it has way more features.

Cons

It's been a little challenging to learn, but the customer rep has worked very hard to help get us trained. I'm not a big fan of the some of the coloring, it's a little hard to read sometimes. Also, having to reduce the size/screen resolution makes it hard to read sometimes. There are some features that are not in the program and sometimes it's a little more complicated than it needs to be. Simple can be better on occasion.

Review Source
 
 

Kristen from Patriot Construction
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Not a Good Program - Don't Waste Your Time or Money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

While Viewpoint continues to improve items, they are still missing the mark for a construction software. I have never had so many complaints on a software.

Pros

Works when it wants... customer service is polite but not very helpful, its like they are trying to learn it at the same time they are trying to teach me... They are great at up-charging you just to get the program to function correctly for your business.

Cons

Data entry takes forever... every task has tons of steps and screens that you must go through. The program is very unforgiving, any mistakes you make take forever to fix and adjust. Issues take forever to get resolved or you just find a way around it and leave the issue.,.. this is not a good solution to a problem that I pay customer support to fix. Reports can be improved... an easier way to generate reports with my criteria would be great!

Review Source
 
 

Patricia from National Terrazzo
Specialty: Finishing contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Hate it - was the next step up from American Contractor but they should have left it alone

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cons

Too many keystrokes needed, too many screens different screens to get the job done, not user friendly, must have been written by a programmer but then never tested out by an actual user. And the tax reports and filing that I used to do myself, now has to be done through a 3rd party which is additional money I hadn't planned on spending. Plus had a special report designed for us specifically - paid to have it done - and the 2 upgrades we've had now causes it to not work again and had to pay a 2nd and 3rd time to get it up and running again.

Review Source

  Response: Dylan, Viewpoint

Date: January 2018

January 2018

 

Hi, Patricia. Thank you for taking the time to provide your feedback about ProContractor. We are sorry that your experience with the switch from American Contractor has been anything less than positive. We have many customers who have made the change from American Contractor and other systems and been quite happy with the results, but each situation – and each customer’s need – is unique. We will reach out to better understand the issues you’re having in detail. Our hope is that you will allow us the opportunity to work with you and your team to help make ProContractor a valuable tool for your business.

 
 

Amrit from NMI Industrial Holdings, Inc.
Specialty: Design/build firm
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

ProContractor- Great features with some flaws

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

There has been many improvements since last two years and it can be improved even more.

Pros

Easy to use, A lot of great automated functions, Variety of reports, good customer service if there is a problem

Cons

Some reports could be improved. Journal Entry always have a second blank page, hard to sort employees by different areas

Review Source
 
 

Julie from Gillis Gilkerson
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Don't WASTE your money or TIME

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Don't waste your time or your money. Definitely better software on the market. This company does not uphold the brand they sell.

Pros

Fully integrated construction software for estimating, project management and accounting. Cloud based with mobile.

Cons

System is not sold as described. Transitioning from old system to new is a complete nightmare and takes over a year. 75% of all company information has to be hand entered. Training is very limited. We had to pay our Accounting firm an additional to get the system correct, because Viewpoint could not. Support is horrible. Takes days to weeks before you are contacted. Currently on day 25 of waiting for this company to figure out how to fix work in progress in the system. You cannot close out your months, or even get correct financial numbers such as P&L. Viewpoint has a fix, but does not have a target date to fix because its not top priority.

Review Source
 
 

Will from real estate
Specialty: Other specialty contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Hosted version so much better

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall, moving to the hosted version fit our organization correctly. The availability of PC cloud is amazing and the support is great as well.

Pros

-Faster reports
-Drill down features
-Create-a-check support
-Saves time and money on IT resources
-Less expensive than on-site version
-Faster updates since controlled by ViewPoint directly
-Fast times to migrate from on-site to hosted version.

Cons

-Must use E3 license for their excel version
-Must install a separate program to allow for printing
-Currently uses RDP, hoping for a web browser version in the future

Review Source
 
 

Josh from LEDGESTONE INC.
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

We have been users for 6 years and the move from Quickbooks to ProContractor was huge for our growth and development

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you are switching systems you will always be a little frustrated in the learning process. Be patient and willing to learn and this software will pay for itself in short time.

Pros

I like how the system is integrated together through estimating, accounting, and project management. And all modules work great for the most part. The estimating module with the digital takeoff has saved us so much time and increased our bid accuracy and number of awarded bids.
We moved our data into the cloud service and this was the best move I have made to date with this software. I love being able to be access my desktop where ever I go and our need for IT has almost vanished along with the worry of ever losing data. All the latest updates are done automatically after business hours so there is no down time and we never have to worry that we are not using the latest versions and updates.
This has given me so much freedom to be away from the office and still be connected to day to day operations and our current projects.

Cons

The mobile time card app could use some help and development. I really like this addition and it works great most of the time but does need some work. We still use it and I know they are constantly working on making it better so I'm confident one day it will run smooth.
All of my other complaints about the system in whole are so minor I won't even list them.

Review Source
 
 

Jackie from painting
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Love it!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

doing great! keep up good work.

Pros

It is easy to use and maneuver around. Breaks down into details. easy access to reports. easy to posts

Cons

too many steps before getting to actually destination. cant change date when adjusting invoices or billing

Review Source
 
 

Johnny from DeWitt Custom Concrete
Specialty: Concrete
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

We have been on Pro Contractor for 3 years and have been very satisfied.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would buy it again knowing what I know after using it for three years.

Pros

Ease of use and able to train new people quickly on the software. Always being updated and great reports to manage the business.

Cons

Would like to see customer service get back to me a little quicker when I run in to an issue. There are a few input items that once entered you cannot change.

Review Source
 
 

Eric from E- Landscape Specialty Solutions, LLC
Specialty: Landscaping
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

President

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The estimating module is one of the most comprehensive in the industry. I really like the reports available to help manage our projects.

Cons

I wish the estimating catalog would sync with the accounting catalog. It can be a challenge to keep both catalogs up to date.

Review Source
 
 

Owen from Thompson Concrete Ltd.
Specialty: Concrete
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Great All in One System for those upgrading from QuickBooks

Ease-of-use

Functionality

Product Quality

Customer Support

We are a specialty subcontractor with seven entities doing approximately $50M/revenue, have been growing double digits since ProContractor installation and have been ProContractor users for approximately 3.5 years.

Pros

ProContractor is a great all in one integrated system, housing all needs of our business, from estimating and project management through HR (not enrollment) and accounting. All modules are communicating mostly seamlessly and it handles our many intercompany transactions without issue. In addition, for someone who was new to the construction industry as an accounting professional when I started using ProContractor, I found it incredibly user friendly and easy to navigate!

Cons

As someone who is not extremely IT savvy, my biggest complaint is the out of the box reporting capabilities. Because of the module design, often you can't combine multiple attributes of two different modules into one report, instead you download the information and work with it in Excel. In addition, project management reporting is lacking, especially from a budget to actual perspective, despite all of the necessary information being there (this is from an accounting perspective, but I don't often hear that from our project managers).

Also, the journal entry process is extremely cumbersome - I don't understand why they can't just design an Excel upload template.

Finally, from a customer service perspective, I typically find them to be very responsive; however, for tougher questions or training needs, it is difficult to get them to dedicate time to you or follow-up unless you are persistent (i.e. they always want to try to knock it all out in a one hour phone call). Having said that though, some of our issues are self driven in that we skimped on a few attributes of original adoption/integration in order to save a few dollars.

Review Source
 
 

Ashley from SEAS
Specialty: Other specialty contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Coming from Quickbooks, ProContractor is life changing!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our company has been using ProContractor for about a year now. So far, we are extremely happy with the software and the Customer Service. We went through extensive one-on-one training and felt comfortable with the system before we were live with the software.

Pros

We are a Subcontractor doing about 35 million/year. We love that ProContractor will track Change Orders, RFI's, Transmittals, Pay Applications, Retainage, and so much more! ProContractor has also made a world of difference for our company in the Accounts Payable department. We can track vendor invoices, and get Project Management approval on vendor invoices MUCH more efficiently. ProContractor has made our company look much more professional with the documents and reports that the system generates.

Cons

Some Reports can be difficult to understand. The trick is finding the appropriate report for your company. ProContractor has TONS of reports the system can generate. It took us some time to figure out exactly which reports were most beneficial to our company. Now, we have around 10 reports that are our "go to" reports.
Some of our Project Managers have 4k displays on their laptops. ProContractor will not display correctly on these type of screens. We had to have our IT technician fix this issue.

Review Source
 
 

Linda from Development
Specialty: Real estate developer
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

This software is not user friendly and horrible customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cons

The least user friendly of all the construction software programs I have use. Worst customer service, be prepared to be billed for any help. We are seriously considering taking a loss on all the time and money we spent with them and trying to find another software program for our business (general contractors)

Review Source
 
 

Eric from Crimson Building Company, LLC
Specialty: General contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Procontractor - The Worst Software Service I've Ever Used

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Do not use this company. It cost me a year of my life and I'm still trying to untangle myself from them.

Cons

Everything. They claim their system is an all-in-one solution for construction companies, but the only thing that half works is the accounting module. Everything else is absolutely awful. Completely glitchy and not user friendly at all. The implementation training is terrible and expensive and the customer service is even worse.

Review Source
 
 
 
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Showing 1-20 of 36

Rachel from Raineri Construction
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

So far so good, new the software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I will check back in after a full 6 months with the program but I bet our estimates are going to be more robust and decrease misses in the bids.

Pros

So we just switched to doing our estimates in Pro-contractor and there are some great abilities like building assemblies for line items. This has allow us to minimize the amount of information that can possible confuse someone looking at it. We also like that everything can be tied to a SOV items easily.

Cons

This software is a lot more complex that what we typically use so in that training time is a little more intense to understand. The terms used in this software also cause a little confusion as now what we use as cost codes are refereed to as phase codes which can get confused with phases.

Review Source: Capterra
 

Michael from DGI-Menard Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Great Program - Need a lot of Overhead to maintain

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A lot of information in one place.

Pros

The software has endless options. There is a lot of visibility to a lot of information. Custom reports are also nice.

Cons

The software is basically out of the box. They setup you based upon some feedback but it's hard to switch functionality later on when your company changes. Plus you do need a custom report writer to help build the database.

Review Source: Capterra
 

Marcin from Shiel Sexton
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Capable of tracking finances in great detail.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cost tracking. Document tracking and creation.

Pros

All tabs are linked based on job and contract number. Once your templates are uploaded, it is easy to autofill information and formalize documents.

Cons

There are many function keys that need to be used to input information. These can sometimes be difficult to remember and find within the program.

Review Source: Capterra
 


March 2018

March 2018

Not the best but good app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ProContractor is easy to use. Is not the best application, but is good. Keeps get updated and have good reports.

Cons

The training could be better. The User experiencia could be improve so we can work better. Some reports could be improved.

Review Source: Capterra
 

Cosby from Batson-Cook

February 2018

February 2018

Not my favorite but still a great system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This fully integrated system allows you to manage operations, accounting, and a host of other project management feature in one robust software.

Cons

It is not as user friendly as I'd like it to be and requires a good amount of training and daily use to become proficient.

Review Source: Capterra
 

Scott from Howe, Inc.

January 2018

January 2018

Used for 1 year at a general contractor. Experience ranged from okay to downright frustrating.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Some of the functionality was really neat - vacation/PTO was a separate submodule that was fairly easy to use, dividing costs between divisions/jobs was streamlined.

Cons

Customer support was probably one of the biggest issues. The software was also really flaky - sometimes it would not pay accounts payable invoices for unknown reasons. By the time customer support was able to look into the issue, the invoice was paid manually since it would have been past due otherwise.
Updates would usually break something else within the software.

Review Source: Capterra
 


January 2018

January 2018

Timberline is Much Better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Honestly, not much. We switched over from Expedition and were promised the moon. What we actually got was a non-intuitive, non-cross module replacement that made me actually miss the old program

Cons

Where to start? It's totally disconnected...if you do something in one module it doesn't carry over to another; you have to enter the info again. There are character limits in places that can't be changed and many other non-user friendly characteristics.

Review Source: Capterra
 

Bob from BTC Bob Tedrick Construction Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

The product as a whole is pretty good, The training and support.......TERRIBLE! DO NOT BUY!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Not enough to justify the cost and frustration

Pros

Once you get everything setup correctly its fairly streamline. It's got some weird quirks but all and all not bad.

Cons

Customer Service and training are terrible! Trainers do not understand the construction industry and do not listen to the clients needs. We ended up with huge mistakes and wasted training time directly due to the lack of knowledge of the trainers. It took 7 months to finalize and go live, I was told it would only take 6 weeks. Our trainer made two mistakes in our bookkeeping module and we are told we must pay for more training time! We don't need more training, we need support to reverse the mistakes THEY made. This has gone on for 16 months. We are ready to cut our losses and go to another construction software.

Review Source: Capterra
 

Andrew from CivilEx
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Fast and efficient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Streamlined project management.

Pros

I like the integrating between estimating, project management, and accounting. It makes for a streamline project from start to finish.

Cons

Some actions and be cumbersome and layout isn't ideal. Would like to see less steps for accounting processes.

Review Source: Capterra
 


October 2017

October 2017

It has been a very long learning curve for me & my team. Minimal support, & constant work arounds.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Main benefit is a one stop shop for all the data for each project.

Pros

I do like the ability to track costs to each project number. I do like the 'one stop shop' for everything being in one place.

Cons

I do not like the lack of customization on reports. I do not like the fact that the use cannot be tailored for what we actually do on a daily basis. I do not like the fact that even after 2 years my team spends a large amount of time 'working' on/in the system trying to figure things out. I personally feel it has cost our company revenue, because people who should be out generating revenue, are busy in Viewpoint/PC. I do not like the ease of transfer of date from PC to VP.

Review Source: Capterra
 

Jeffrey from Northern Tier Contracting

October 2017

October 2017

great, easy to learn, user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Learning how to operate the system was quite easy and simple. The videos on Clear View have been very helpful as well as the people who I contact for assistance. The reports are usually what I'm looking for in terms of data. If not, I can use a couple reports to obtain the data.

Cons

It would be nice to have contract invoices broken down more so we can see the line items better for huge projects instead of massive amounts per line.

Review Source: Capterra
 

Connie from Pinson's Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

The transition to ProContractor was very easy. The support staff have been wonderful to work with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ability to complete task in a more timely manner by not having to reenter data in several programs. If we need data in another program it is just a click of the mouse to put it there. We save time also by being able to keep several modules open at the same time. Several choices of income statements makes it easier to see year to date on one statement. So we are using less paper in not having to print multiple reports. We have only been live in the program for 5 months but the time savings and ease of use have been a real benefit to our company. I look forward to discovering what all this program has to offer. I would highly recommend this program to other construction companies.

Pros

I love having everything in one place. With our old software I had to use Word and Excel for documents. Then I had to search for them on the server if I needed them again. ProContractor has all the documents I need so there is no reentering in other programs and they are always right at your finger tip.

Cons

Formatting Reports the way we want them. Our old software was much easier to create a complete report. In ProContractor, you modify reports that are already in the program but there hasn't always been the fields we need.

Review Source: Capterra
 

Janet from Kenyon Pipeline Inspection, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

This is a difficult system to use and generates inaccurate financial information

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

Robust estimating capability and a consolidated space for project management.

Pros

ProContractor is a one stop shop to house most business functions. I like that it hosts accounting, project management, equipment tracking and estimating all in one place.

Cons

This system has so many layers that makes it difficult to use and even more difficult to unravel when numbers don't calculate the way they should. Assistance is readily available via online chat for simple questions only. Complicated issues seem to prevail and when they arise, you have to begin with a chat then wait for a rep to call you back at an undisclosed time and sometimes as many as 5 business days later. There seems to be an issue with the accounting side of the system continually resulting in incorrect financial reporting. We have been working with a large accounting firm for 9 months trying to figure out why this continues to happen to no avail despite multiple communications directly between our accountant and Viewpoint reps. Our system went live more than 20 months ago and is still not generating accurate numbers. The system is very pricey to purchase, migrate, train staff, implement, use, troubleshoot and maintain. We have spent thousands of dollars for an accounting firm to ultimately advise us that the ProContractor accounting software is flawed and should be abandoned despite our time and financial investment to date.

Review Source: Capterra
 

Susan from Hollow Contracting Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Training was terrible, data migration had numerous errors, learned by trial and error

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support

The biggest benefit for our company is the intercompany function.

Pros

Once payroll is set up correctly it is very easy to use. The intercompany function makes cost tracking and billing between companies automatic. I love this function.

Cons

Reports are very difficult to find useful information. Initial setup of payroll is exceptionally difficult and redundant in many areas for our application. You can't print a checks without first inputting an invoice. Everything requires multiply steps, first you have to input something, save it, and then go to another screen and print it, and then go to another screen and post it.

Review Source: Capterra
 

Lynn from Mediterraneo Design Build
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Have been using for almost 1 year and am very happy with the program-Still learning the program.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Detailed job costing

Pros

Very detailed job costing reports.
Accounts Payable module user friendly and the reports are detailed.
The ease of issuing SubContracts and SubContracts Change Orders.

Cons

Not being able to customize reports myself.
Lien releases not able to print automatically when checks are printed.

Review Source: Capterra
 

Cheryl from S.J. Strawn Company, Inc. dba Paul's Plumbing
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

It has been a long and difficult haul implementing ProContractor.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

the same benefits we got from out last (and preferred) software: American Contractor

Pros

I like the certified payroll reports and that you can reprint invoices. Using widgets is helpful. I like that is has direct deposit for payroll.

Cons

It is not easy to use. There are 'hidden' elements of the software that you have to click boxes to reveal. The program is too malleable. A program more standardized would fit our needs better.

Review Source: Capterra
 

Sherry from Mark Wilson Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Still working out a few issues. Works well for accounting.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to do research. The documents are in the binder so you don't have to dig through files to find what you need. I like the suggestions process.

Cons

There are a lot of glitches that you have to work around. Help is written in too technical of terms as is as clear as mud, so some things are trial and error to see which toggle works best for what we need. Programmers need to sit down with actual users to know what works and what doesn't. Font is too small.

Review Source: Capterra
 

DEBRA from TRIPLE R ELECTRIC, INC.
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

QUITE DIFFERENT FROM PREVIOUS SOFTWARE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

FAIRLY EASY TO LEARN TO ENTER INVOICES. SUPPORT HAS BEEN GREAT HELPING WITH ANY PROBLEMS WE HAVE HAD.

Cons

IT'S A LITTLE DIFFICULT TO FIGURE OUT ALL THE REPORTS. THE SOFTWARE HAS SO MANY OPTIONS. UNLESS YOU SPEND MANY HOURS GOING THROUGH EVERYTHING, IT'S DIFFICULT TO KNOW WHICH REPORT PULLS UP THE INFORMATION YOU NEED.

Review Source: Capterra
 

bryan from Branscum Construction
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

All in all not bad software. Biggest complaint is the rigidity of the programming.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

speed and integration between divisions of our company.

Pros

The integration of the modules. The takeoff module is very quick and easy versus manual takeoffs or using a digitizer board. The fact that all of the math is done by the software eliminates errors versus using exce.

Cons

the rigidity of the output. The spreadsheets are complicated to adjust. It would be nice to have more training on how to manipulate the reports to make them more specific to our company. While we have had some success our knowledge of that type of software work is limited at best.

Review Source: Capterra
 

Chad from Ammons & Blackmon Construction LLC

August 2017

August 2017

Everything we have done with Viewpoint has been positive with implementation training and use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support
Pros

It allows me to track cost for specific bid items so i can see problems as they arise and not so far into the project that we cant recover. Everything we need is in one location from takeoff, estimating, project management and accounting.

Cons

Some aspects of the change order management can be difficult to work through and making specific changes on unit prices on change order documents are not as clear as i would like to see. I'm not a tech person, and since we use a server its difficult to perform updates without the help of an outside IT person. Just because of specific backups that need to be performed and locating the files. Other than that they usually go pretty well.

Review Source: Capterra
 
 
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