All PlanHub Reviews
1-25 of 247 Reviews
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Brayan
Verified reviewer
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Planhub Review for Preconstructuion
Planhub has been useful in capturing projects across the nation from $200k to $3.5 Million and everything in between.
PROSPlanhub is useful tool whether your are bidding on a local project (example D.M.V.) or out of state. We get to meet tons of new sub contractors to help us win bids. It's easy to setup project whether it is union/non-union, phased/regular hours etc...
CONSThere should be a way to view local subs that have viewed the projects when searching for people who have downloaded the project files.
Vendor Response
Thanks for the positive feedback and thanks for using PlanHub!
Replied December 2019
James
Executive Office, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
PlanHub Review
This is a great information source. Captures and notifies us of upcoming projects.
PROSEasy to use. Everything that I need to bid in one place. Solid contact information.
CONSProjects often come up with short lead times.
Reason for choosing PlanHub
Price and functionality more suited to our need.
Vendor Response
Thanks for the positive feedback and thanks for using PlanHub!
Replied December 2019
Stephan
Construction, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2024
Billed for something we never used
One big scam , we have other estimating software that is cheaper and easier to work with.
PROSNothing they convinced one of our ex colleges to sign up and never used and they are billing us after 2 years
CONSEverything they let people sign in who don't have the authority and then keep on billing us indefinitely . They sended emails to the old owner and old co worker !!! One big scam !!!
Rodrigo
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Value for Money
I am happy with the service. Thank You
PROSEasy access to all the available projects and timely notifications for all the updates coming along.
CONSNothing so far. I am happy with the product.
Reason for choosing PlanHub
Low Monthly fee with same products availability.
Vendor Response
Thanks for the positive feedback and thanks for using PlanHub!
Replied December 2019
Tom
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
WAYY better than Building Connected or Constructed Connect
Customer service is great. This is a well established company
PROSProjects are sent to me by actual general contractors. Real projects . Won my first 7 figure job the 2nd month of bidding on planHub. The service only costs me $1700 per year for my entire company to use. Pays for itself
CONSI just need more estimators to fully utilize all of the software that planHub has to offer
Reason for choosing PlanHub
PlanHub is a more established company with more GCs using the platform . It’s easier to user than the other companies Doing this
Reasons for switching to PlanHub
More projects in my area on planHub
Andrea
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed March 2021
PlahHub for General Contractors
We have used Planhub for over a year now and have found that we are reaching many subs that we may not have reached otherwise in the bidding phase of our projects. It is easy to use and doesn't take much time to build a new project.
PROSThe GC side of this product is free. It's reach has found us many bidders that we were not previously reaching. It is easy to use when building out new projects.
CONSThe "messaging" is difficult to use. Questions and answers do not stay together as a conversation. Also, the folders do not allow us to keep our files together in an organized way (like sub-folders). Also, subcontractors do not have access to my email address and frequently call the office to see where to send bids to. Also, it would be nice if it were possible to "copy" the trades/scopes needed from a previously built project when we have multiple projects that are basically the same but in different locations.
Reason for choosing PlanHub
We don't use it over these products. We use them all. Because we are a nationwide GC, we use several bidding platforms. Some products seem to get a better response in some areas than others.
Vendor Response
Thanks for your review, and we're glad you've found success with PlanHub. Your feedback definitely helps us improve!
Replied August 2021
Chester
Environmental Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2021
Plan Hub Review
Has been great and very useful
PROSLeads come directly into your mailbox. List of bidding GC’s with contract information
CONSToo many emails such as remembering to submit your bid
Reason for choosing PlanHub
I use them all
Vendor Response
Hi Chester, It's great to hear you're enjoying your PlanHub experience. We are always trying to improve our communication at PlanHub, so your feedback regarding emails is appreciated. If there are any questions or concerns you encounter, please reach out to our support team at connect@planhub.com. Thank you for choosing PlanHub!
Replied October 2022
John
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
My toughtys on Plan Hub
Thanks to Plan Hubs I get as many leads as i can chase down and they are quality Leads, My revenue has Tripled and my client list has grown ten fold
PROSDelivers quality Leads Tailored to my Area of Operation
CONSSearch Function, trying to find jobs that you know are in there but you dont have the name right
Reason for choosing PlanHub
Cost
Reasons for switching to PlanHub
Cost
Vendor Response
Thanks for the positive feedback and thank you for using PlanHub. The ability to search for projects by name is a little tricky if not spelled exactly as the project is posted. We deal with the same issue internally. Fortunately we are currently working on PlanHub 2.0 which will have an improved search feature similar to how Google's search works. Even if you spell a name incorrectly it should generate close matches. We expect to roll out PlanHub 2.0 before the end of 2019.
Replied August 2019
Mary
Verified reviewer
Photography, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed June 2022
Plan Hub IS NOT FREE to subcontractors asking to bid on GC projects
All they want is me to sign up and pay to quote on the invitations to bid I receive.
PROSEasy to use if you can get in without paying their enormous fee!
CONSIt cost money to bid on jobs I've been invited to bid on by the GC's.
Reason for choosing PlanHub
I Do Not Recommend Using This App Because of the Cost. I recommend Construction Bulletin (CBIDS) if you want to pay or BidSync.
Vendor Response
Hi Mary, Your feedback is valued and we certainly want to improve your PlanHub experience. Please reach out to connect@planhub.com so our support team can provide additional information on our features and offer a better resolution to your concerns.
Replied October 2022
Mark
Verified reviewer
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Results Way to slow good be better
This could be a way better site. Projects are never updated with awarded CM or GC's. And there are usually more GC's bidding but they are never put on there. You find our an award was handed out after the job has already started. It seems like they are put on the site and just forgotten about. When you ask for updates, nobody gets back to you. Very frustrating and disappointing for small to medium customers like us that could use a jump ahead of the bigger companies. May cancel my subscription.
PROSProjects appear quickly with good description of what is needed
CONSProjects are never updated in timely fashion
Vendor Response
Hello Mark, thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We'll strive to do better.
Replied October 2020
Andrew
Construction, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed November 2023
Review for Planhub
I was not happy, I couldn't land one job, all concrete jobs seemed very small, and most GC contractors had already won the job but shopping the project all over again and again and after a while seemed like they were not serious or professional at all.
PROSEasy to use somewhat, but had a variety of project per region
CONSDidn't have the project types I was looking for.
Reasons for switching to PlanHub
Well at the beginning I said its worth a shot its a bit Cheaper, Promised more projects. But I got scammed and I am a very good concrete bidder I get very Low and usually get 15% of the project I bid.
Ty
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
FUNCTIONALITY
3
Reviewed August 2019
Bidding or not bidding
I'd like to see a change
PROSPossible new contractors - GC leeds to bid to
CONSI'm tired of getting so many email about the same projects- updates- addendums - ect.. But we as a user must reply bidding or not bidding. Toi the GC firm give us the time of day to respond back if we are the awarded contractor. If our bid is competitive to get the quote work.. Even if they don't get the bid. They could use this software to let us know. Therefore PlanHub.. Give us..the people who pay for this service, the ability to block your email listing for a GC- job types- ect . It should be our chice , not an email blast from your firm for coverage
Vendor Response
Thanks for the feedback and thanks for using PlanHub! We understand completely your frustration when it comes to getting answers on your bids. We are currently developing a feedback tool to help you further track the status of your bid and prompt better responsiveness from the GCs. We have several new features coming with Planhub 2.0, including the ability to block GCs and more ways to filter out jobs by type. Planhub 2.0 is releasing early 2020.
Replied November 2019
Owen T.
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2019
Not Satisfied
I am not real please with the product I am paying for. Strongly considering dropping this product.
PROSavailability of plans and contact availability of prospective GC's
CONSEverything I try to do has a 3 to 6 second delay every time I click my mouse. I didn't have that problem before PlanHub bought it from my previous provider. I used to get updates daily as to who(GC) was awarded the project. I no longer receive that information. I have other things I don't like about it either, but It would take to long to discuss.
Reason for choosing PlanHub
I Chose to use both and still do.
Vendor Response
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.
Replied October 2020
Andrew
Construction, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2019
PlanHub Review
We are bidding three times as many jobs as we were before using PlanHub. It is so simple to navigate and download the correct documents.
PROS-Easy to use -Easy to download documents -Not as expensive as other bid software -Visually appealing
CONS-Sometimes the documents are out of order or not labeled a way that is easy to read -Not all GCs are listed
Reason for choosing PlanHub
Cheaper
Vendor Response
Thanks for the positive feedback and thanks for using PlanHub! We are currently working on PlanHub 2.0 which will have an improved file organizer that will allow GCs to better categorize their files. PlanHub 2.0 is scheduled to be released early 2020.
Replied December 2019
Irina
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed August 2019
Where do I begin...
The nice thing about this is that since this is free to use (for most subcontractors) the subcontractor database is rather large. It's helpful for obtaining more coverage for hard bid and negotiated projects.
PROSI like that there's a wide variety of subs to access and reach out to.
CONSLack of ease of use; efficiency issues; does not have functionality to save category selections as templates; doesn't save or show history of "Post Update" notes so it's difficult to keep track of what's been communicated and when. Activity and Status Tracking: It would be very helpful to be able to "print" or download selected subcontractor lists as CSV files ( with Columns for Company Name, TRADE or Division, Contact Name, Contact E-mail, Contact Phone Number) rather than as a PDF document.
Vendor Response
Hello Irina, thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We'll strive to do better.
Replied October 2020
Karen
Construction, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2019
Beware subcontractors - your quotes are on public display
The customer service was terrible. Their solution to my issue was for me to change our standard operating procedure instead of offering some kind of interest or resolution to my concerns. When a paying customer tells you about an problem that is going to keep them from renewing their subscription, the best customer service approach is to try to change the software to add a feature dealing with this issue. Planhub asked us to make a change to find a way around our concern. I am not going to pay for a service that is giving away our pricing to anyone that signs up and I'm sure many other subcontractors would feel the same way.
PROSThis software is very easy to use without any kind of tutorial needed.
CONSOur quotes on Planhub are viewable to any contractor that connects to a project. We are selective about who is allowed to know our pricing for 2 reasons: we only work with select contractors and we would like to keep our pricing out of the hands of our competition. When I talked to customer service about this privacy issue I was asked to change how I quoted projects instead of given an actual solution from the developers .
Vendor Response
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.
Replied October 2020
Daylen
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
2
Reviewed August 2019
Plan Hub Experience
The plan hub plateform is easy to use. The difficulty is the users and how they setup their projects.
PROSThis project is simple to use and easy to navigate to your project.
CONSThe way project files are listed in projects make looking through documents difficult. Files are not organized alphabetically or numerically. You can also get download issues on documents.
Vendor Response
Thanks for the feedback and thank you for using PlanHub. We understand the frustration with files not being organized. 95% of the projects posted on PlanHub are posted by the GC themselves and they are sent out exactly as they are loaded. We are currently working on new updates to Planhub which will include an improved file organizer that will allow GCs to better categorize their files. In addition, we will also be introducing an on screen OCR reader that will allow you to search files using specific keywords, improving your estimating process. These updates are scheduled to be released early 2020.
Replied December 2019
Doug
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2019
Plan Hub Review
No issues with Plan Hub, we do get alot of Plan Hub Updates on projects. Not an issues but maybe there is a way to just send the updates to the folks that are bidding or have downloaded the plans.
PROSEase of use, very user friendly. Contains almost all the project details you would need to know.
CONSNot much negative to say at this point, its a good system, just when you bid you are not sure how many others you are up against for the project.
Vendor Response
Thanks for the positive feedback and thanks for using PlanHub!
Replied July 2020
Kim
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Great Program
The ease of publishing projects out to bid to tons of subcontractors across the country.
CONSNot being able to add email addresses to company profiles
Vendor Response
Hi Kim, It's great to hear you're enjoying your PlanHub experience. However, please reach out to our support team at connect@planhub.com so we can offer a better resolution to your profile concerns. We are always trying to improve the user experience so we appreciate your feedback. Thank you for choosing PlanHub!
Replied October 2022
james
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2019
Still learning
I am able to see all of my bids on one page.also I know when I submitted them and the date I sent them and to whom.
PROSThe software is easy to use but still learning what it can do.
CONSDont know how to use all the functions yet
Reason for choosing PlanHub
Easier to use.
Vendor Response
Thanks for the feedback and thanks for using PlanHub!
Replied July 2020
Aaron
Construction, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed September 2021
PlanHub Review
The subcontractor response that we receive through PlanHub is above all others. We are constantly adding new contractors to the company through bids we received. In smaller and more remote regions of the country, PlanHub consistently performs.
CONSThe project set-up is cumbersome, trade selection should be based on CSI industry standards, and documents need to be categorized in organized folders so they can be easily understood and accessed. it would also be nice to be able to assign an estimator instead of defaulting to the logged in user. It would be helpful if the bid lists were exportable into Excel so they can be managed better internally and shared with others.
Vendor Response
Hi Aaron, We are always trying to improve the user experience so we appreciate your feedback. Regarding project set-up, please reach out to our support team at connect@planhub.com so we can offer a resolution for you. Thank you for choosing PlanHub!
Replied October 2022
Maury
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2019
PlanHub Review
This site lets us look at multiple listings that we don't always get emails from.
CONSThis site is not very user friendly. Also, EliteProNet would notify us when a project was awarded. PlanHub does not.
Reasons for switching to PlanHub
EliteProNet turned into PlanHub
Vendor Response
Thanks for the feedback and thanks for using PlanHub! We have a new version of PlanHub coming out in the near future that will include more features and be more user friendly.
Replied July 2020
Merle
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2022
This is Silly, why a Title?
Having multiple offices, the coverage across multiple states
CONSNot catching all general contractors bidding on a project.
Vendor Response
Hi Merle, It's great to hear you're enjoying your PlanHub experience, however, we want to address your concern of bidding. Please reach out to our support team at connect@planhub.com so we can provide a better resolution for you. Thank you for choosing PlanHub!
Replied October 2022
Donna
Building Materials, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great for business
We've had a great experience with PlanHub. There is no doubt in my mind that we've been awarded jobs that we never would have had the opportunity to bid on.
PROSThe software is definitely user friendly and the support staff is friendly and helpful
CONSHmmmmm……..I wish there was some miracle way to just view my industry
Vendor Response
Thanks for the positive feedback and thanks for using PlanHub!
Replied July 2020
john
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Very Good but Glitchy
Takeoff are quick while using templates and parts takes more time and effort
PROSEasy to do basic takeoffs if NOT using Templates
CONSProgram freezes temporarily looses some functionality until you close and reopen.
Vendor Response
Thanks for this excellent review, John! We appreciate you taking the time to share your feedback with us, and we'll make sure to incorporate it into our services. Cheers!
Replied October 2020