# Pointman Software Reviews, Demo & Pricing - 2026 > Review of Pointman Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/construction/pointman-profile --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / Pointman Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/construction/pointman-profile/reviews/)[Alternatives](https://www.softwareadvice.com/construction/pointman-profile/alternatives/) # Pointman 2026: Benefits, Features & Pricing Wondering if Pointman is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Pointman 4.7 [(20)](https://www.softwareadvice.com/construction/pointman-profile/reviews/) Pricing Starting at $150.00 per month ### About Pointman Pointman PACT is field service management software for residential plumbing, HVAC and electrical companies. Known for its seamless onboarding process and 24/7 customer support, Pointman helps its PACT members get organized, increase efficiency and stay ahead of their competitors. Pointman PACT offers software features including scheduling, dispatching, invoicing and reporting. In addition, Pointman PACT offers unlimited, personalized coaching from industry experts. A team of dedicated analysts monitor team performance, review data and offer recommendations, and users also receive support from a community of peers and access to an exclusive group for business owners. PACT software offers easy integration with QuickBooks and GPS/mobile navigation, as well as pricebook uploading. Supported operating systems include iOS, Android, Chrome and Safari. Pricing is based on number of users. Wondering if Pointman is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## Pointman User Interface ## Popular Pointman Alternatives Main Product Pointman 4.7 [(20)](https://www.softwareadvice.com/construction/pointman-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.78Value for money - 4.95Customer support - 4.55Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [Synchroteam](https://www.softwareadvice.com/scheduling/synchroteam-profile/) 4.4 [(95)](https://www.softwareadvice.com/scheduling/synchroteam-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.34Value for money - 4.27Customer support - 4.15Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(452)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.68Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) 4.4 [(333)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 3.84Value for money - 4.03Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [Fieldmagic](https://www.softwareadvice.com/cmms/fieldmagic-profile/) 4.7 [(19)](https://www.softwareadvice.com/cmms/fieldmagic-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.47Value for money - 4.79Customer support - 4.47Functionality Pricing Starting at $19.00 per month Get Price ## Pointman Pricing and Plans Starting price: $150.00 per month Free Trial Free Version Basic $150.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Pointman Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of Pointman Accounting Integration Activity Dashboard Activity Tracking API Automated Scheduling Contract/License Management Cost Database Customer Database Customer Management Customizable Fields Customizable Templates Data Import/Export Dispatch Management Electronic Payments Estimating Historical Reporting Inventory Control Invoice Management Job Management Job Tracking Labor Rates Location Tracking Maintenance Scheduling Mobile App Payment Collection in the Field Real-Time Data Real-Time Monitoring Real-Time Updates Scheduling Search/Filter Status Tracking Task Scheduling Technician Management Template Management Third-Party Integrations Work Order Management ## Pointman Integrations QuickBooks Online Advanced Integration rated undefined from -1 review ## Pointman User Reviews Overall Rating 4.7 Ratings Breakdown 5 75% 4 20% 3 5% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.8 Customer support 4.9 Functionality 4.5 Brandon V. Verified reviewer 11-50 employees Used daily for less than 12 months Review source Reviewed April 2018 If you're a contractor you should definitely take a look at this software. 4 Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It's easy to manage multiple jobs and employees and keep everything on track and on schedule. It's not quite as user-friendly as I would like but overall it's not bad at all. The customer support has been great. Cons: It's not quite as intuitive as other software programs I have used. The customer support has been very helpful. I do believe this company will continue to make this product better. Vendor Response Brandon, we're thrilled to know that Field Nimble is helping your business. You're absolutely right, we will continue to make this better. Thanks for the awesome review! ~Field Nimble Team Replied April 2018 Read More jS jessica S. Verified reviewer Consumer Services 2-10 employees Used daily for more than 2 years Review source Reviewed September 2019 Our journey from the beginning! 4 Overall I love the software, as times change obviously the software needs to keep up. They have proven their ability to do so. Yes they are also curtailing their software to be more compatible with the electrical, plumbing, HVAC, industries but there is still a place for me here too. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I have bee using this software since its infancy. Although it had all of the very specific features that were absolutely imperative that I have at the time it seems like every other month there is an upgrade release. This shows me (the consumer) that they are constantly asking for feedback on ways to improve their software from us users, and they are taking that info and actually using it to constantly be making improvements and upgrades to their software. Yes some upgrade are better than others (if there is a slight bug it is fixed almost immediately), and some upgrades implement more noticeable features than others. Either way, they are always there with American, human tech support, they are constantly evolving and improving, I enjoy the software and I do not ever want to discontinue using it as my entire company has been structured around it. Cons: I was recently told that the pricing structure (the way we pay for the software was going to be changing into a structure that is not compatible with our company, that is going to cause major issues within our company and overall be something that I cannot afford. At that point I will (even after years of being their customer) have to go back out on my journey to find the perfect software again. I would be very sad if that day comes, and boy-o-boy would it be a humongous headache! As of now though I think more focus needs to be turned to perfecting the GPS/ tracking portion of the software, that is my only (and has always been a pain point for me) issue, it should track the phone by cell signal (not what stage they are in within the app) with at east 5 minute updates, and a daily visual line of travel would be awesome so I can see what is done and where he has been all in one screen, and just to push my luck an exportable travel long showing all stops and starts would be super impressive, then I could get rid of my trackers and tracking software. Truly that would solidify this as 100% all inclusive software. Reasons for choosing Pointman It had the exact features I was looking for without a bunch of extra confusion, but ultimately the pricing structure sealed the deal. Not having to pay a large monthly lump sum, nor having to find a separate yet integrated credit card processor, and them just charging a slightly higher percentage on CC transactions allowing me to pay gradually, and according to my business, that specific structure is perfect and I have built my company around it. Now I just want ACH for checks or digital check processing which I have been requesting that from the beginning......one day it will come. Vendor Response Jessica, thank you for your thoughtful and insightful review. As you indicated, we have proudly worked with Capital City for many years we've watched you grow in our time together, and you've seen our continual evolution. Some things have changed, and of course, more changes will come. We're so proud that you see Pointman as a company that focuses on user feedback and person-to-person interaction. We will continue to ask for your opinions and concerns in the future, and you know from experience that we'll be listening. Thank you, Capital City, for taking this journey with Pointman! Replied September 2019 Read More BC Brittany C. Verified reviewer Facilities Services 11-50 employees Used daily for more than 2 years Review source Reviewed September 2019 Field Nimble review 3 Overall very pleased. I appreciate the prompt customer service. I also appreciate that the pointman team takes suggestions from the users. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: The layout and color coded jobs. I like that I can look at the schedule and easily see what is on for the day. Cons: In some cases there are too many steps to do a small task. Vendor Response Brittany, thank you for sharing your feedback. T-Mark has been a longstanding member, and we deeply appreciate this partnership. As you know, we continually explore ways to make the user experience even stronger. The entire Pointman team truly values your opinion, and the suggestions you and everyone at T-Mark have made along the way. We are especially pleased to see you recognize our customer service and that you've highlighted the importance we place on listening to our members. Thank you again, and we look forward to working with T-Mark for many years to come! Replied September 2019 Read More JG Joseph G. Used daily for less than 6 months Review source Reviewed May 2017 Our overall experience as a company has been GREAT, we can't think of one complaint as a company. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software set up can be learned easily. Everything you need is accessible in one screen. If you want to access any one item individually you can. The software allows you to email an invoice directly to a customer which in turn can assist with saving time folding invoices into an envelope, time in the post office and money on postage. The invoice you get to set up looks very professional it basically looks like you uploaded your own invoice which came from a printing company, which also is a savings feature. You get to create an invoice which as mentioned, can be emailed, printed and saved. When you order 100 professionally created invoices from a printing company this costs you money. In small businesses, especially a business starting up these are great features. You can save even more time and money using this software, you can run a payment right from the software, the savings with using the credit card live processing feature allows you the flexibility of saving money on the software. Software can be very costly to a small business owner, especially a new business owner. We are a new company with years and years of customer service, this software has a feature where you can get assistance via a chat accessible right from your software screen. The customer service you will receive using Field Nimble software is superior. You will never be alone using this software, you will never be left on hold forever waiting for support, Field Nimble cares about their customers! Vendor Response Joseph, Wow! We're blown away by your kind words and so happy that you and your team are having such great success using Field Nimble! We promise to keep taking suggestions and helping wherever possible! Thanks again for being a part of the Field Nimble family! The Field Nimble Team Replied May 2017 Read More JB Joshua B. Facilities Services Self-Employed Used daily for less than 12 months Review source Reviewed October 2017 Absolutely incredible software. The support is second to none. Highly recommend! 5 Better field management all around. I did a fair amount of research on field management software companies, probably did a weeks worth of reading reviews before I made my decision to go with Field Nimble. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of managing my field services. This software has lightened my paper trail tremendously. Before I used Field Nimble I did all my receipts and invoicing out of a notebook. This software has all the features a field service company could ever ask for and they are always adding new and approved updates. From customer management to dispatching the simplicity couldn't be more simple. My customers are always impressed by the clarity and appearance of my invoices. The best feature is the customization of the software to tailor it to my business and industry. I have been thoroughly impressed by the response time from the customer service representatives. The developers of this software has also contacted me to answer and questions or resolve issues! Now that's impressive! Running a business you need a field management software that is reliable and a support group behind that software that's just as reliable and Field Nimble offers only the best. Vendor Response Thanks Joshua!! We're so glad that Field Nimble is working out so well for your business! We're glad you find it so easy and you always have the support you need!! -The Field Nimble Team Replied October 2017 Read More TW Tara W. Verified reviewer Accounting 2-10 employees Used daily for less than 12 months Review source Reviewed December 2018 Still Going Strong 5 Overall we still love this product. The price is reasonable, Billing is easy, And i love that they ask for our opinions before making any changes. I have been asked a couple times to join in on discussions about coming changes and they have listened to everything i have asked, and are willing to make changes to theprogram to suit our company better. THIS is a great program, Ran by an even better team of people who work there. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The new updates are great! Just keeps getting better. And still so simple to use, even with some changes. Cons: Still unable to do time sheets for my techs, (But theyre working on it) And also, would like to have a Notification outside of the app. Vendor Response Tara, thank you so much! We¿re thrilled you are loving the new updates, and having so much success. Your feedback has played such a huge role in everything we¿ve done! We¿re honored to have you as a member, and we can¿t wait to keep growing together. Thanks again for the kind words from all your friends at Pointman! Replied January 2019 Read More AH Ashley H. Verified reviewer Construction 2-10 employees Used daily for less than 6 months Review source Reviewed September 2019 Pointman Review 4 Ratings Breakdown 3 Ease of use 4 Customer support 4 Functionality Pros: \-Reports are extremely detailed -Map showing technician location -Ability to change and add price book without a contacting Pointman Specialist -Notification when a proposal has been accepted -Notification when a payment has been made Cons: \-When scheduling a job it takes a bit of time due to all the information it is asking for -Pointman imported our data from our old system and although the job shows up under the customer the notes are not there, which makes it impossible to have the history on our properties. (only a con when just starting out with Pointman as we will build new history over time!) -Unable to attach documents. (supplier invoices per job, property maps) Vendor Response Ashley, thank you so much for sharing your feedback. We appreciate your insight, especially when it comes to data history. We are always working to make our software even stronger, and this helps us focus our energies! Your Success Coach is always there to help you and your team work through any issues as well. Thanks to you and Spicer for being such great Pointman customers. Replied September 2019 Read More SP Stefanie P. Construction 2-10 employees Used daily for less than 6 months Review source Reviewed August 2018 Great product & Excellent support! 5 They have been so great to work with on every aspect. I can't say enough good about my experience with them. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: After being introduced to Field Nimble by Pointman, I could tell they had a great product that would benefit my company. My next concern was the onboarding & training. I have tried to work with 3 other field management software companies, but their training & support was inadequate and we never got through the transition from manual field management. Customer representatives assured me they would make sure we had the training we needed to implement their product...And they followed through! The Pointman team has been extremely helpful as we've transitioned to their software & that stands out the most. The software itself has so many useful tools & features & is saving our team a lot of time...and time is money! So grateful to have found this product/company. Cons: There are a few features I'd like to see, but not a big enough deal to stop me from implementing the software. Vendor Response Thank you so much for the review! We're so glad to hear onboarding was a great experience for you. We will keep working with you if you have any other questions! Replied August 2018 Read More SB Steve B. Construction 2-10 employees Used daily for less than 2 years Review source Reviewed August 2018 Field Nimble 5 We have now been able to stop using paper forms that require back office invoicing. The invoices can be sent at the same time the work order is completed! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use compared to more complicated programs. Simplicity for the tradesman to adapt to from paper forms. Customer Service when addressing any issue regarding the program. Excellent response time either by phone or e-mail! Cons: Initially the learning curve but made easier by the very helpful customer service. Vendor Response Steve, We're incredibly happy to help and humbled by your kind words of support! We're proud to partner with you! From all of us at Pointman, thank you! Replied August 2018 Read More SR Sylvania R. Construction 2-10 employees Used daily for less than 12 months Review source Reviewed August 2017 User friendly, Field nimble employees give the best customer service!!! 5 Lots of saved headaches and time! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This is a great product to have. Its easy to use and has saved time on technicians billing. Also for the office staff if not available at office. You can schedule from an I pad or any computer, home hotel, vehicle and when on vacation you have access to the program. Cons: Most issues I've come across were learning experiences that we have overcome. And if there is a function that is needed Field Nimble representatives get buys in finding or adding a Solution. I don't have any cons. Vendor Response Sylvania, we can't thank you enough for being an amazing person to work with! Your feedback has helped us so much, and we're going to keep making things better! Thank you for your extremely kind words! - The Field Nimble Team Replied August 2017 Read More Showing 1 - 10 of 20 Reviews [See All Reviews](https://www.softwareadvice.com/construction/pointman-profile/reviews/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **575** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1457) Recently recommended **181** times [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** (452) Recently recommended **144** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.4** (68) Recently recommended **120** times Stuck Between Options? Our experts can help you compare Pointman with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice