All Powered Now Reviews

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Mark

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

As a self employed electrician I have used Powered now for my quotes/invoicing and its a must have

PROS

Powered Now is very simple and straight forward to use, very flexible and covers all aspects required by a tradesman or small business Before I used Powered Now I was lost in a pile of scraps of paper which ultimately some customers got forgotten and did not get charged. Powered now brought everything into line it helped me manage the money and provide a more professional approach. Certainly my income went up when using it so it makes economical sense, on that one reason it made Powered now a no brainer. You enter a job when it comes in, send out quote, customer accepts on line, choose a date in the calendar for completion, raise invoice and send, customer opens (you get a message to say they have) they pay you direct into your account you send a receipt. Not a pen or paper needed or in sight Searching for unpaid invoices is there at a glance, I send a reminder and generally they are then paid. No files, folders cabinets or piles of papers what's not to like. Help desk team are very effective always prompt with their help and service and in the few times I have needed them they have never failed. (Embarrassingly it was usually my fault) I love the way you can personalise your invoices and quotes. My customers also love it. One letting agency said they thought I had employed someone to do my admin

CONS

There is nothing to dislike as it's a very flexible package, you tailor it to suit yourself, it's has many options. Love the report facility Help desk team are very effective always prompt with their help and service and in the few times I have needed them they have never failed. (Embarrassingly it was usually my fault)

Roger

Telecommunications, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Satisfied daily user

From finding powered now in a comparison top ten article, to watching the online product demo to the 1st engagement, the process was refreshingly straightforward and it felt like this was a product coming from a company that believed in itself, felt dynamic and whose focus was on its customers. So to summarise- a great overall experience

PROS

Powered Now, came to us as a result of awkward changes created by Covid 19, we needed to reinvent the way our business operated. I am delighted to say that Powered Now has not only fulfilled that brief but brought so much more, it is way way better than I had hoped and packed full of really practical useful business tools. Once you get used to the idea that you need to change the way you have always done things then adapt yourself and your business the fit for us has been superb. We are so much more in control of our team of engineers, we can see how we are performing and we can ensure our bills go out on time looking professional and as a result we get paid much more quickly. The technical support is really good, its quick, personal and very efficient. I love it!

CONS

As a company we dont have any negative issues, of course like any new product it can take a while to get everyone on board and engaged. It is well worth remembering that the programme is only going to be as good as the data that is entered into it!

Reason for choosing Powered Now

We needed a product that could be shared over the web and mobile, it needed to draw everything together and Powered now seemed to offer all of this .. The great thing is that 6 months on it has proved itself beyond all expectation.

Vendor Response

Roger, thank you so much for the fantastic review. It's really good to hear you are finding Powered Now useful and the support team have been helpful. We really appreciate you taking the time to let us know.

Replied November 2020

Stephen

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2018

Feel let down by this company . They changed there prices even though they promised they wouldn't

PROS

The software is very good it. It does save time especially when you are on site. I enjoy using the program

CONS

I have no complaints about the software The software is good. The issue lies on untrained staff. I like the idea of the software. It makes my life easier. Now if you know this company, they have the ability to tell you when a client has opened your quotation, and can inform you when a client has opened up quotes ,this has always been a useful tool , however I have tried to locate an email , that I received detailing how my subscription would never go up, that for some reason or another has mysteriously disappeared from my inbox ... Not only this, they didn't even let me know this would be happening. BE VERY CAREFUL with this company or any offers they try give you Powered now: There is no letter I in team. You would do well to remember that. Try working with your tradesmen, maybe call them to discuss your plan to up payments as you have made a mistake, work with them to build your company not against them. Like you have admitted on a recent telephone call that I was on that package but it's changed. My company will only ever tell the truth, I'm not out to cause any grievance to powered now.

Danny

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

Customer service is always second to none!!!

I have been a POWEREDNOW customer for 5 years, and it has developed really well any problems I get the customer back up is 2nd to none !!!! This year having to go VAT registered my accountant wanted me to move to QUICKBOOKS, 2 days trying to deal with its stuffy approach I returned to POWEREDNOW and feel happy with my choice. Im no tech whizz but this app makes me turn out stuff I thought would take for ever in minutes

PROS

Easy to use once set up, Stands out in format, represents how I want my company to look on paper, has all the components I need to run my business, when I sit and use it for 10mins and get in a rhythm I can create INVOICES SO QUICKLY IT JUST FLOWS .

CONS

It doesn't sync and update with icalander, transferring by reference from quote to job sheet finally invoice can be confusing, the version I use I can't put costs against jobs, would like to have project name or description inserted automatically into email cover note , accountant struggles with data I send him as it needs converting to EXCEL

Vendor Response

Hey Danny, we really appreciate the glowing review! Happy to hear you think so highly of our support team. Please stay up to date with all of the exciting things we've got lined up to help you guys with the business!

Replied May 2019

Carey

Utilities, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Definitely software worth the money

Time saving, easy to use. It really is a very good system and I would recommend it to anyone thinking of investing in software to make their working lives more efficient.

PROS

I tried the other major competitors so I can confidently say that in my opinion PoweredNow is the best. Easy to use, the ability to have several logos on the layouts and the best feature, customer support based on the Isle of Wight, open during normal working hours. If they don't know the answer, they find it. Management listens when things need improving or tweaking.

CONS

With a design background, the layouts are my least favourite part of this software. However, you are able to upload several logos which is vital for a company with several trade logos that must be used. I have asked for changes and these are in the pipeline, so it I am sure that will change in due course.

Vendor Response

Thanks for the great review Carey! We really appreciate the amazing feedback. Our UK based support team are always at hand to answer any questions you have, so please don't hesitate to ever get in touch with us! We're always asking our customers how we can improve the software, so comments like yours are always greatly received. Stay up to date with us for any exciting news we have for the future :)

Replied May 2019

Mike

Furniture, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Invaluable for my business

PROS

Simple to use. Helps keep all information on a clients job in 1 place under individual file. The main reason i chose this programme a couple of years ago (i think it was that long ago) is because you can load the programme without an internet connection. Then, when you've got that connection, you can update it and then all that info is available on my ipad, iPhone and laptop. Brilliant! I don't use all the features at the moment, i use quoting, invoicing, the diary and comms with clients which ensure my business looks professional.

CONS

It would be good to have a save function when leaving some screens so you don't loose note that are typed up. The time-keeping function could be a lot better. I'd specifically like to price a job up with materials and labour. Then when i carry out that job i'd like to record actual against estimated then see the profit and loss with that info. But this is very specific to my own business needs.

Andrew

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Fantastic Product

I have been with Powered Know for over 3 years and have nothing but fantastic reviews. The system is very easy to use and there is always someone on hand to help out anytime of the day. I woiuld 100% recommend.

PROS

Very easy to use and the staff are always willing to help out

CONS

My accountant couldn't get great access and would find it easier to use FreeAgent

Reasons for switching to Powered Now

Better access for my accountant.

Jason

Building Materials, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2019

Great software

I like it but at the moment MTD updates getting slower than usual. I hope it gets sorted very soon.

PROS

I like the way that it is unique to other softwares that I have used before.

CONS

It’s a bit slow, it hangs most. Every time I need to amend specially the dates, it’s not doing it. It only appears the present date. If I want to update the previous dates it doesn’t let me do it.

Vendor Response

Hi Jason, thank you for your review, Here at Powered Now we are constantly developing the software to bring our customers more features and a faster experience. its always worth checking you have the latest version of the software for your device and the latest device operating system as well. Powered Now is fully Making Tax Digital (MTD) ready with a full release date very soon. If you need any further help or advice please contact our UK support team who will always be happy to help.

Replied February 2019

Kevin

Construction, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Friendly and helpful

I really struggle with my paperwork invoicing doing quotes and all of this sort of thing my strength is being on the tools and doing what I’m good at so this just makes my life so much easier and everything is in one place and I can do more jobs because of this I cannot follow this software powered now of helped me massively and I thank them so much

PROS

The support you get from the team they are very helpful and always ready to help you with any problem and down to earth and very approachable people

CONS

it makes my life so much easier and I can get back to what I’m good at instead of doing loads of paperwork

Reason for choosing Powered Now

I tried the free trial and it took me a little while to get used to it but the team was always on hand to help me through and this is why I stuck with Powered Now because of the support team just make it so easy I’m not really good with computers or phones so they just made it really easy for me so that’s why I chose powered now

Vendor Response

Hi Kevin! Thank you for the great review, we appreciate your time to give your feedback. Nice to hear hear you are finding Powered Now useful.

Replied September 2020

Russ

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

All Round Perfection

This app is so easy to use, takes around 5-10 minutes to input all your company information, logo, style of invoice etc I'm now getting invoices paid quicker and my quotes have a professional feel about them. The customer support is excellent as well, I had a technical issue with my email provider sending emails via the app, I contacted the team and within an hour or two the problem was history. I would highly recommend PoweredNow

PROS

It’s incredible easy to set up and use. The App is brilliant, but what makes it excellent is the Staff at PoweredNow. The customer service is first class, you really are treated as though you are there most important customer.

CONS

Absolutely nothing, I even love the colours of the App

Joshua

Construction, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2019

Just ok

It is good overall. Tired of having to reboot to make it respond correctly, so often.

PROS

The ease of use a s probably the best feature.

CONS

The glitches that occur from time to time.

Vendor Response

Hi Joshua thank you for the review, Powered Now is designed to help you run your business from anywhere at anytime. If you need any help or advice feel free to contact our UK support team either over the phone or in app via the chat system. As Powered Now is constantly being updated rebooting the system will always ensure you are running on the latest downloaded version correctly.

Replied February 2019

Paul

Utilities, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Amazing

Powered now has transformed my business from diary to call also gps as well as professional quotes and invoices that can be made in an instant.

PROS

The software is easy to use extremely professional.my customers are all extremely impressed with the photos on forms as well as how professional my company looks.

CONS

Well there’s not a lot to dislike but as a business owner the price is higher but worth it.

Reason for choosing Powered Now

Professional demonstration backed up be good knowledge of the industry and what we need to run a company.

Reasons for switching to Powered Now

At a trade stand I met Chloe and I haven’t looked back. She was brilliant at demonstrating the product and the advice Chloe gave me was bang on.

Vendor Response

Thanks Paul, appreciate the great review!

Replied September 2020

Darren

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Easy and useful to use

Good, always answer any questions would recommend it.

PROS

Makes quoting and invoices a breeze. Keep track of payments too.

CONS

Nothing at all. I’m very happy with my experience with it.

Vendor Response

Hi Darren thank you for your review, Powered Now was designed to help businesses like yours keep track of payments, invoicing and quoting, scheduling and tracking your team, great to hear you are finding us easy to use and our UK support team have been there to help.

Replied February 2019

Stuart

Electrical/Electronic Manufacturing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

Pros and cons

year one annoying due to new releases being full of bugs year two an excellent prosuct support adding new features.

PROS

instant support ,constantly evolving,ease of use intergrated forms.

CONS

the alteration of vat if its 5% it should be 5% instead you have to alter each priced item

Vendor Response

Hi Stuart, thanks for the review. Glad to hear you think so highly of our software, and that you're reaping the full benefits of our support team who are always on hand to answer any queries you have. Please don't hesitate to get in touch in the future, and stay up to date with all of the exciting things we've got lined up!

Replied May 2019

Natalie

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Technical Help

I am really pleased with the invoice section of the software. The technical help is fantastic and that's mainly down to one lady that I have found nothing to be too much trouble for her. She has stayed on late to help when I have had queries late in the day. Very helpful!

PROS

The software is easy to follow and the admin people set up all your invoice templates.

CONS

I struggled with the job sheet and call out sheet process, just found that one a little complicated.

Vendor Response

Hi Natalie, thank you for the great review, we love to hear that our customers are seeing the benefits of using Powered Now. Should you need any further help or advice our customer support team are always here to help you and will gladly offer their assistance.

Replied March 2019

Joey

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Overall its a good system

good investment

PROS

easiness to use,customer service always ready to help,

CONS

search engine doesn't work properly could make something very simply into time consuming,

Vendor Response

Hi Joey, we really appreciate you taking the time to review our software - thanks a lot! We're always developing and moulding the software around businesses such as yourselves, so please don't hesitate in getting in touch with our UK based support team and letting them know if you have any suggestions at all. Thanks again!

Replied May 2019

Michael

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

Great software

Time saving on paperwork is a big factor

PROS

I love the ease of use and in the cloud means quick and easy quotes and invoices on the spot

CONS

Some functions do not work in The Channel Islands but it no big deal for me

Vendor Response

Hey Michael, thanks for the kind words. They're greatly appreciated! We're always developing the software with you guys in mind, so if you have any suggestions for us, please don't hesitate to get in touch with our UK based support team. Thanks again!

Replied May 2019

Joel

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING: