From the first sales call we were impressed- they had an answer for every concern we had and referrals with in our industry we were able to speak to. The implementation has been top notch, quickly working through the software to adjust it to our needs.

Extremely user friendly and intuitive to use. Helps house everything in one system and has great automation features that are easy to implement. After 3 failed software company's we were further along in weeks with ProDBX then 9 months with our past systems.

Commercial bidding/estimating takes some custom work around's and isn't as built into the system as residential jobs.

As the companies new General Manager, the need for a CRM was paramount. Although I knew the basic functions of what I needed, I did not know what I was getting into. Luckily, I chose the right software. I tasked myself with implementing every aspect of our company into DBX. With the help of a technology consultant, we were able to insert all of our pricing (item by item), create email templates, learn invoicing, and create a smooth experience for all of our employees, in under 6 months (Not working on it full time, still maintained my other duties). The team at ProDBX was, and still is, always there to help with any of our problems or questions we may have. Not to mention our clients LOVE the professionalism it presents. That was a big selling point for me. They receive a nice presentation and it is easy for them to understand what they are purchasing. It separates us from our competition in an instant when our sales team is not providing a handwritten proposal. They can see that we are dedicated to making their experience the best and they feel comfortable choosing us as a contractor in an industry of hesitant buyers. Overall, our experience has been great, and my team would agree. I have recommended ProDBX to other companies (one has signed up for their software) and will continue to do so.

This software instantly took our fencing company from the stone age into the modern world. Our favorite aspect is that it has cut our lead time in half and made the ability to write up and email proposals a breeze.

The only thing ProDBX is lacking is an App for devices. Having to login each time you show up on a job site becomes redundant. Not a huge negative, but a negative nonetheless.

Everything is in one spot that helps with communication, scheduling, job costing, job management and accounting. Our team loves the amount of information that is at their disposal to do their jobs and the management of oversight that is integrated into the day to day operations.

Nothing specific... Everything seems alright with all the features needed to manage the work schedule.

I have established my company in late 2016 with the strategy to implement a complete ERP system from day 1. And DBX has just enabled me to do so. The Platform is 360 degrees, covering all the modules, it is highly customizable, and the Support is flawless. I want to add also that the team at DBX has a great culture, which reflects greatly and positively on the communication with our teams for support. The Platform is being updated constantly. Our teams are all using it with ease. The choice to go with DBX was and is to be able to scale the business , and we are confident that this will be the case.

No major concerns. from the first day till present the experience is great.

Great experience with ProDBX. Customer service is exceptional, easy to learn product. Makes running a company much easier and more organized.

A few specific things that we as a business enjoy about Pro DBX are: -Customer service is their TOP priority. Anytime I call or have a questions it is answered extremely quickly. -The ability to quickly and efficiently send quotes to customers with fields that have been set up and are organized so we know exactly how much materials we are going to need on each project. - Customers who have signed contracts are immediately get a text and email notification, they are moved into the customer category, and a task is created to make sure we get them on the schedule.

I do not have any negative comments about ProDBX. Truly great product.