ProContractor
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Most Helpful Reviews for ProContractor
1 - 5 of 196 Reviews
Marilyn
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Great
Excellent reporting.
PROSEase of data entry, reporting. filtering, and quick access to information.
CONSStill have not incorporated project management as it's not as user friendly.
Reason for choosing ProContractor
Recommended by our dealer, Harris Business Systems
Reasons for switching to ProContractor
Product became obsolete and not supported.
Chad
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Accounting Admin Review
Difficult adjustment from my prior experience
PROSWorks well for project cost accounting. The reports are good and have lots of options to drill down...
CONSI don't like the posting necessity of transactions, making adjustments through journal entries is too time consuming and makes the financials hard to follow for a non-accountant...
Reasons for switching to ProContractor
Better cost accounting and estimating options
J
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2018
Attempting to implement this software was the worst six months of my life.
Don't waste your money or time. This software is too cumbersome for users. The accounting records and reports are unreliable.
PROSThere is nothing to like about this software. The whole implementation process was a clumsily mess.
CONSEverything you need to do with the software takes twice as long to accomplish compared with the older Maxwell software package. Reports are terrible and talk about killing trees, this software wastes more paper than I've ever seen. The implementation support is awful. My predecessor botched the first attempt at installation with purchased help from Viewpoint. When she could not get it working correctly she was fired. The company I was working for (yes, I'm gone too) was assigned another implementation specialist. She took off a third of the way through trying to implement a company again. Her suggestion was to split a rental company into 14 different companies. When she returned from a trip Viewpoint terminated her employment for some unknown reason. They said another implementation specialist would be contacting us but no one did. The owner of my company hired her on a consulting basis. As for year-end approached, she came to our office and manipulated the books to the point where any accountant would no longer be able to rely on the information in the accounting records. When I became convinced the software was a waste of time and money, the implementation consultant claimed I was not competent in accounting. When I confronted her about accounts not being reconciled and incorrect information being sent for tax preparation she told me I was in trouble. She, without any sort of accounting degree knows better than a CPA. Go figure.. I guess the only ones who can work with Viewpoint products are former Viewpoint employees. I come to the conclusion that the software was written by programmers without knowledge of Generally Accepted Accounting Principles. To the best of my knowledge the company is now a year into implementing ProContractor software, has turned over the accountant twice, has spent thousands of dollars, and the implementation has not been completed. This whole process has dragged the company down financially. No one who works with the software likes it.
Mimi
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
Great for construction companies of any size
Overall, ProContractor is my favorite Viewpoint software. I have used American Contractors and Vista. If American Contractors and ProContractor had a baby, I'd be happy to pay.
PROSEasy to use, helpful report parameters, awesome vertical layout
CONSThe product is too expensive per license. Also, lack of support from sales account manager when I asked to be reimbursed for the cost of an IT company having to install 2 additional licenses twice because Viewpoint initially sent us a corrupted file. No one ever responded.
Reason for choosing ProContractor
I did not make the decision
Reasons for switching to ProContractor
No longer supported
Ajita
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed July 2023
Average Product - Needs Improvement
It's like a 5 out of 10. It took too much of our time and money to move over to this program. Once we knew how to use it and paid for a number of fixes it was nice but it was a lot for what we are getting. Also we moved over from American Contractor to this "new program" but honestly this feels out of date too. The fact that the whole thing is a virtual desktop is also super annoying.
PROSOnce you know how to use it it is pretty straight forward and easy to use.
CONSThe pre migration training is a total waste of time and money. We spent $1000s to learn how to use the program before the migration when really they should have done that after migration. Also they need training videos. The migration process took too long and there were a number of mistakes. You have to learn everything from a consultant and that is not cheap. The way that they invoice isn't transparent at all, especially for a company that works with contractors. There are a lot of fixes that you have to pay for - for example we had to add an area to include the owner in the Lien Release which is ridiculous considering this is required in the State of CA.
Reasons for switching to ProContractor
because they weren't supporting that system anymore.