--- title: "ProContractor Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ProContractor. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ProContractor is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/procontractor-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Management Software](https://www.softwareadvice.com/construction/project-management-software-comparison/) / [ProContractor](https://www.softwareadvice.com/construction/procontractor-profile/) / ProContractor Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/procontractor-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/procontractor-profile/alternatives/) # ProContractor User Reviews ## Reviews summary - Overall rating: 3.5/5 - Total reviews: 234 ### Secondary ratings - Ease of use: 3.2/5 - Customer support: 3.3/5 - Value for money: 3.1/5 - Functionality: 3.4/5 ### Rating distribution - 5 stars: 60 reviews (26%) - 4 stars: 80 reviews (34%) - 3 stars: 43 reviews (18%) - 2 stars: 19 reviews (8%) - 1 star: 32 reviews (14%) ### Most mentioned pros - ProContractor when it works correctly, and everything integrates properly - is a useful program. Since it has the ability to hold all invoices within the program it helps to find invoices promptly. - It has helped us properly analyze indirect costs and overhead to push that information into our bids and ensure we are bidding profitable work. - We also do several prevailing wage jobs each year and the ease of use and setup in the system is key to helping us stay in compliance. Plus, we are able to upload directly using the XML format into the DIR Site, saving tons of time. ### Most mentioned cons - Price increases and service, reliability has plummeted. - Estimating (that I don't use) The ability to move estimates into Purchase Orders (that I do not use) The ability to upload pay applications from GC into PC to fill out (This was not true - actually requires a lot of money to pay someone to create a Pay App that I would be about to use with PC billing) - Since the last update there have been glitches within the payment section, and glitches and calculation errors with zero reason behind them when running union reports. If these issues could be corrected, and everything working as it should, ProContractor would be well worth the money spent. ## ProContractor customer reviews Showing reviews 1-25 of 234 (page 1). ### Very cumbersome - Overall rating: 3/5 - Reviewer: Dustin B. - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used unspecified for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros The speed of the screen is very nice but it does come at the sacrifice of the quality. The data entry for the takeoff is on par with the competition. #### Cons Only looking at one plan sheet at a time is very cumbersome. Also, the program has a hard time uploading roll plots. --- ### Great ERP for Small Contractors - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Through our years of using ProContractor we have been able to begin proper job costing practices, tracking equipment cost and usage, monitor daily quantities to aid in cash forecasting. It has helped us properly analyze indirect costs and overhead to push that information into our bids and ensure we are bidding profitable work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The accounting aspects are very user friendly. The software has the same "feel" no matter what module you are currently using. The downfall during implementation was having an implementer who didn't understand UNIT COST budgeting and cost tracking. I had to walk her through how I wanted the software setup. Once I did that, it has worked the way I hoped it would. Her lack of understanding was a definite issue. #### Cons One of the biggest problems with ProContractor is within the document management. The software goes a great job of housing documents, it is just difficult to get back to them when you need them. Also, this is not a great software for larger construction projects. #### Reasons for switching to ProContractor Quickbooks is not capable of detailed job costing. Detailed job costing is vital in our industry. --- ### Still Prefer Timberline - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use this for purchase orders and subcontracts as well as their compliance. While I like there is a report that can be run to show what is out of date I would also like a reminder email so I know weekly what is falling out of compliance. It works fine overall but I have many tweaks I could suggest. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It has many customizable modules and holds most of the information I would like it to record #### Cons modules don't talk to each other leading to having to duplicate work --- ### Procontractor - Overall rating: 4/5 - Reviewer: Ian S. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been good. I do wonder if, at some point, ProContractor would become 'Viewpoint Express' or similar, as Viewpoint seems to integrate with more 3rd party apps. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Basic jobcosting, finance/accounting, asset management, and all other financial accounting for income statement and balance sheet utilization. #### Cons Making changes for new functions (time & material billings) are very involved and take too much time to implement. Almost too many options for customization. #### Reasons for choosing ProContractor Cost and familiarity, having been American Contractor users previous to Accubuild. #### Reasons for switching to ProContractor Accubuild could not produce basic income statements, balance sheets, or jobcosting reports. It was a software program with little to no support. Ownership could not backup what they promised and became unresponsive. --- ### ProContractor - Overall rating: 4/5 - Reviewer: Lisa B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Integration was easy and seamless. A ton of reporting functions specifically job costing. Certified payroll reports print on the appropriate form for submission. #### Cons This software needs a quicker date entry process. Needs to integrate easily with other applications. More shortcuts within applications to add new customers or vendors. #### Reasons for choosing ProContractor Recommendation from current software customer service representative. #### Reasons for switching to ProContractor Maxwell System was at end of life. --- ### Serves its purpose but is not the most user friendly - Overall rating: 3/5 - Reviewer: Michaela M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with ProContractor has gotten better over the years, however I still feel like there are many things that don't flow easily. Project accounting and Work in Process is very manual. There aren't great notifying features for analytics on job performance. Teaching the system is extremely tinkery and customer support in my opinion has been poor. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros How every section is the same format, so once you figure out the system it is somewhat repetitive. #### Cons The number of button clicks it takes to input an invoice. The inability to program a few things while entering a visa statement to keep the company and account number the same. Not being able to use dashes in project number. #### Reasons for switching to ProContractor Company grew - State of KS recommended this software for integration purposes. --- ### Wrong software for our company - Overall rating: 2/5 - Reviewer: Michelle Y. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros The General ledger reports are easy to use and I like that I can just drill down to see the detail in the accounts. #### Cons Software is not user friendly and the help desk is to vague in their responses. The AP adjustment process is so confusing. We've had so many issues with payroll that I have to use an outside accrual system. #### Reasons for switching to ProContractor To be able to use job costing more efficiently. --- ### review?? - Overall rating: 4/5 - Reviewer: Ryan L. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 50 -50. But its the system we are using so unless they try to raise prices dramatically we will likely continue along #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros It is built for companies like us and offered a construction focus #### Cons It does not adapt to Canadian concerns or Trade contractor concerns. We ask for improvements but because Canada would represent a small volume of their business, we find they do not want to support improvements that would help us. #### Reasons for switching to ProContractor purchased company and became a stand alone business --- ### Great - Overall rating: 5/5 - Reviewer: Marilyn C. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent reporting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of data entry, reporting. filtering, and quick access to information. #### Cons Still have not incorporated project management as it's not as user friendly. #### Reasons for choosing ProContractor Recommended by our dealer, Harris Business Systems #### Reasons for switching to ProContractor Product became obsolete and not supported. --- ### Accounting Admin Review - Overall rating: 5/5 - Reviewer: Chad H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Difficult adjustment from my prior experience #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Works well for project cost accounting. The reports are good and have lots of options to drill down... #### Cons I don't like the posting necessity of transactions, making adjustments through journal entries is too time consuming and makes the financials hard to follow for a non-accountant... #### Reasons for switching to ProContractor Better cost accounting and estimating options --- ### Ease of Use - Overall rating: 4/5 - Reviewer: Valarie G. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our overall use with ProContractor is a positive one. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ProContractor is critical for our company, we use the accounting software every day to manage invoicing, pay bills, and keep track of payments. We also do several prevailing wage jobs each year and the ease of use and setup in the system is key to helping us stay in compliance. Plus, we are able to upload directly using the XML format into the DIR Site, saving tons of time. #### Cons What I would say I like least about Procontractor is that if you enter an employee record in and make a mistake you are unable to delete that employee record, even if you do not use it anywhere else in the system. --- ### It will do for now - Overall rating: 4/5 - Reviewer: Angela S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ProContractor has helped up get a better idea of the material quantities we will need for a project. This is excellent for job budgeting. Although it is limited in its features, it does provide us with a good baseline for what to expect on an Earthwork project. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ProContractor is relatively easy to use. I have been using this product for many years. #### Cons What it is capable of for the annual subscription price is very lopsided now. It used to be much more reasonable but in recent years the price increases don't seem to be justifiable. The product has only changed slightly over the years but the price just keeps growing. Especially after being forced to only use digital plans vs the digitizer boards. The owners are retiring and selling in a couple of years, its the only reason we are not looking into other options. #### Reasons for choosing ProContractor When we first started with ProContractor (Quest) 19 years ago, there were not many options for small businesses. It gave us the baseline for our upcoming projects and as a growing business it was vital. --- ### I have done bookkeeping in construction for 25 + years. This is the worse accounting program i have EVER used. I looked into this program because it looked like the answer to tracking change orders. That is the only + to this program. It is NOT user f - Overall rating: 1/5 - Reviewer: Kaelonnie R. - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered The price for this program is not worth the product you pay for! Also, its pretty bad when you have a payroll tax issue that you cant figure out so, you contact customer service and they give you an order number for them to call you back. OK.... when you have an issue with payroll tax, you don't have time to wait a couple days for them to call you to resolve the issue. So, when they did call me back they could NOT figure out why the taxes in ProContractor did what it did. They were totally baffled and could not figure it out!! So, for the first 2 payrolls of the new year (2017) i had to calculate (by hand) what the taxes would be and i entered that with a journal entry. Very very disappointed with this product. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Tracking change orders would be the only think worth talking about. I do like that! But ...... That is it!! I don't have 100 characters to LIKE about this program as it is asking me before continuing the final step. #### Cons I am totally disappointed with this program. I would NOT recommend it to anyone. This is not a good construction program for a contractor that does Utility work. #### Vendor response Hi, Kaelonnie. Thank you for taking the time to provide your feedback about ProContractor. We are sorry that your experience with the software has been so difficult. While we’re glad to hear that the change order tracking feature is working well for you, we want to ensure that you’re getting all the value possible from the product. We will reach out to better understand the issues you’re having in detail. We really hope you’ll give us the chance to work with you to help make ProContractor the kind of valuable tool for your business that our other utility contractor customers have found it to be. Replied February 2018 --- ### Pro Contractor for Concrete - Overall rating: 3/5 - Reviewer: Tim W. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pro Contractor has a lot of bells and whistles if you are willing to cough up the high cost. It can be very cumbersome to navigate to the information you need. Customer support is pretty good I must say when it comes to getting problems solved. It utilizes a very old system that gets updated too infrequently especialy on the takeoff side. There are just programs that do it better and faster. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the job tracking and project control. #### Cons I completely dislike the takeoff. Bluebeam does it better and in at least half the time. --- ### Controller - Overall rating: 4/5 - Reviewer: Renee H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Keeps the daily business going with revenues and expenses. It's a good product but needs some report improvements. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros F/S, Vendor & Customer/GC payments and receipts #### Cons WIP needs improvement because it's very date sensitive. Management reports that track the same as WIP (i.e. include change orders and related costs) between budget & actual. Highlight reports when a job is having trouble or is fading. Having to click on the "..." all the time is time consuming. --- ### Great Tool - Overall rating: 4/5 - Reviewer: Sarah C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our training programs did not start off great. Our trainer was very slow and unorganized but once we knew how to use the system we have enjoyed using it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We enjoy that all of our information is in one place. We can see where all our materials and subcontractors are going and easily see where we need to improve. #### Cons We wish there was more room for correction. You are unable to remove data once submitted. This has caused some problems. There are work arounds but they make reports cluttered. #### Reasons for choosing ProContractor It was tailored to the industry we are in. --- ### Estimation - Overall rating: 3/5 - Reviewer: Steve T. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are able to deliver our estimates and reflect back on past projects to better improve future ones. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros We use Procontractor primarily for estimation. It has great integration with our other Viewpoint products. Estimates are easily setup and updated. #### Cons Lack of feature updates. Currently cloud hosted and are forced to use it as a remote app. Would be better if it didn't require the remote app connection. --- ### Earthwork Estimating - Overall rating: 3/5 - Reviewer: David K. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's good for the price and when I can read the plans I can complete a take-off very quickly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros It's easy to use and easy to teach new employees how to use it. #### Cons I'm never informed on when an update is released. Most of the plans are very hard to read when imported into the software. Plans with photographs are impossible to read when imported. #### Reasons for choosing ProContractor Price and at the time customer service and support. When I originally bought it the software was known as Quest. #### Reasons for switching to ProContractor 2011 --- ### Great software, needs some upgrading - Overall rating: 4/5 - Reviewer: jessica v. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The software seems a little old fashioned, but it gets the job done. I like that everything is separated into categories, to a certain degree. #### Cons I feel like there could be links between the categories, so that you didn't have to go out of one screen and into another and menu options, and that it would be much easier if it was simplified. --- ### Zero support - Overall rating: 2/5 - Reviewer: Justin N. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It does basic stuff well but for the price and lack of support I cannot give it any positive reviews. We are moving on to a different package in the next year. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Procontractor has been virtually unchanged since 2015 when I began using it so I suppose it should get some points for consistency. #### Cons 1st Viewpoint and now Trimble has given Procontractor no support or resources to implement improvements or advance in any real way. --- ### It's ok - Overall rating: 3/5 - Reviewer: Lance K. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If you know what you're doing or like to explore what each option does, you'll be fine but if you don't, there will be some head banging. Not #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Able to open multiple screens and tabs which is helpful across multiple screens #### Cons Not fully customizable, have to constantly change settings, not user friendly in the field of use (accounting), some areas are convoluted, reports/queries are missing key fields, and one of the biggest pet peeves is that it is NOT geared for screen resolutions in this day and age. It CANNOT run on a 1080 screen. --- ### Makes our business more profitable. - Overall rating: 5/5 - Reviewer: Philip G. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ProContactor has great customer service. When I have an issue, I can usually get the issue solved in a timely fashion. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pro Contractor for the most part is easy to use, and most new users need just a few hours of training to start using the program. #### Cons What I like the least is upgrades but they do have to be done. --- ### Great Product BUT PRICY - Overall rating: 5/5 - Reviewer: Jodi D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The program is easy to use and tracks everything in one spot #### Cons The price was too much money considering we are a smaller company. Yes it is a great program however, it is extremally pricy. #### Reasons for switching to ProContractor They went out of business --- ### Procontractor Review #1 - Overall rating: 4/5 - Reviewer: Amanda H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I enjoy procontractor and its easy to work with. #### Cons Sometimes it is easy to use but when billing can be easier, instead of adjusting the entry wish it could be deleted. Or when entering a change order - the line items could be deleted when the line was already billed out. --- ### Bad teacher - Overall rating: 1/5 - Reviewer: Sean M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I invested more time and monet that i would liek to think about without getting the end results #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The estimating project management and accounting is integrated. #### Cons The training is expensive and inadequate #### Reasons for switching to ProContractor Better training and ease of use ## More reviews [Next reviews](https://www.softwareadvice.com/construction/procontractor-profile/reviews/?page=2) --- ProContractor Reviews, Pros and Cons - 2026 Software Advice