software is easy to use logged in when not in the office. It is easy to train a new hire to use.

not able to deleted features that we do not use. Cost extra to add new features that are not in use

The best part is the ability to make custom tools and reports for use within the program. Every business is unique and has unique needs. Customization helps dial in business processes.

As with any customization, sometimes it takes several rounds of discussion to get things right. It can also be nerve-wracking when a Microsoft update breaks customizations that have been deployed.

Overall, our experience with ProjectPRO has been a positive one. We have not had that many down days, and when we do, ProjectPRO works as quickly as possible to get us back up and running the next business day. They are easy to get ahold of, and answer emails quickly.

We love the fact that we are able to split up our Jobs into individual Task Lines, and Material Planning.We also love the fact that you work with, or offer the View Job Scheduler.

That is built on Microsoft BC and thus inherits all the things we do not like about BC.Slowness and table locking being the big contributors to the CON here.It would be nice if ProjectPRO built all their tasks into job queues (or gave the end user the option to do so), so that requests are handled, instead of throwing errors that the job could not be completed due to a table lock, which then forces our employees to redo all that they had done before only to see if the system will allow them this time, if not rinse and repeat.

Since our recent ProjectPro upgrade, we have had to request ProjectPro modify some AIA G702s that do not calculate correct amounts. System is not carrying over the previous billing accurately. However, they have responded quickly and accurately fixed the issues each time.

ProjectPro is easy to use and integrates with other software that we use. The AIA Billing process that ProjectPro offers is critical to our business and it tracks partial billings building off past billings. The ProjectPro Job card view with Fact Boxes offer quick view information; adding the Task line view as part of the job card is a plus.

We had to have our own report customized to provide the information that we need on a job basis.

My favorite part of this software is the Job Costing functionality and the ease of use. Technical support is also next to none.

No specific downside to this application. The cost might be a factor but you can always negotiate with the vendor.

The support staff is amazing. They are more than helpful. Not only do they pass on their knowledge skill and expertise but ensure your experience is pleasant and fulfilling.

I enjoy the easy of moving from planning, budgeting, order fulfillment, billing, revenue rec and cost rec.

I would like more mandatory populated fields.