All Projul Reviews

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Reece

Verified reviewer

Animation, 2-10 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Simple lead management

PROS

Works great to easily track leads, set reminders for follow-ups and schedule meetings with clients. Notifications help remind me when a task is due. Reports help me get a better understanding of where new business is coming from.

CONS

Could use more reports. Also waiting on estimates and invoices. Describe your overall experience: I've noticed a substantial improvement to my daily routine since I've started using Projul. With the software managing my tasks, it's easy for me to stay on task and has freed me up to get more work done. These wins absolutely justify the price of the software.

Vendor Response

Reece, it's great having you as a customer and we love hearing how Projul is improving your daily routine!

Replied August 2019

Alan

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Almost exactly what we needed, and better than any of the alternatives

We're 100% sold on the system; already, just in a couple of weeks, we've seen increased productivity and less phone calls to management asking "where is this?" or "what are we doing here?" The system was easy to set up and onboard management, and every time be bring another section on board, we find more and more benefits of the system working to support each stage of a project - even if its just keeping all the information in one place instead of spread to the four corners of the earth (e.g. pictures taken during estimating are still easy to find and attached to the project when you're in the project execution phase of things.)

PROS

Projul has allowed us to take a home-brew system designed using three or four different solutions (one for time tracking, one for estimating/bidding, one for project management, and one for document management) and bring them all under one roof. The system is exceptionally well designed and the most intuitive we've used so far; the emphasis of the program is from a residential subcontractor/general contractor viewpoint, but was easy to adapt to for commercial subcontractor usage, with more tools for commercial subs on the way. Its obvious that this company was run by former residential subcontractors (and eventual general contractors) in the way that almost everything we've wanted has just been built in while also working in a way that is very complementary for each step of the construction project lifecycle, from leads, to estimates, to project implementation, to payment.

CONS

While the software is the most intuitive to use of all the solutions we've tried, I can't say that it was instantly intuitive like an iPad is with a four year-old; you do have to learn how to do things in their easy, but specific, manner. While most of our employees who are less tech savvy are able to pick it up, it wasn't always easy to get them to understand the workflow and how the tools worked, at least initially. However, the training offered and high-contact support (they actually answer the phone and respond to emails, for example)has made what few issues we *have* had so much easier to get through when compared to their competitors which we used for months prior to finding Projul.

Reasons for switching to Projul

Its a long story, but Monday.com essentially sold us on the idea that we could build these amazing dynamic systems that would help us manager our projects - and while we were able to use simple spreadsheets to do this, we honestly could have done the same thing in a Google Sheet for less money and similar results. When we tried to get help with doing more robust options, their solution was to tell us to hire a third-party company to "design our workspace" for us instead of trying to actually solve the issue we were having. The support also was dreadful, in that you would get a response immediately, but never from the same person - and at least in our experience, the support that was given would often be cursory and without any knowledge of the prior conversations that had taken place prior to that specific support person chiming in.

Vendor Response

Hey Alan, WOW! Thank you for the incredibly detailed review. We've printed this review and hung it in our office for everyone to see. What you have described as "Pros" is exactly what our we're setting out to achieve; being the "all-in-one" construction management software for small to medium sized businesses. I'm happy to report that we do have immediate plans for a bit more of an intuitive experience that shouldn't rely quite as heavily on training and support, but we will, of course, continue to offer that same training and support at no additional cost! We truly appreciate you as a customer - May 2021 be your most profitable year yet!

Replied May 2021

Paul

Construction, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed December 2021

So hard to navigfor new users and little help

PROS

So I got the software but could do a thing and when I told them instead of helping me they returned my money . It's looks great and is up to date vs other software but man good luck navigating it. I have high PC skills so for me not to be able to use the software says something

CONS

Up to date great display design on the app

Reason for choosing Projul

Didn't went with contractor Forman which was 100 a month more

Ryan

Construction, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Fits my needs perfectly

A great solution for my small business. It can grow as I grow. and the learning curve is short.

PROS

I come from a sales background and recently started my contracting business. I understand that everything has a cost and appropriate selling price. Projul allowed me to get a better handle on my costs and improve my profit margin. I discovered quickly that I had been under-bidding all of my jobs. The job costing feature allows you to reset the cost on items post job and it saves that cost for the next job! the templates for materials and services are editable. which is not the case with other software I've tried. Customer service is excellent. It's a small team and you get to talk to the developers. They can help with any issue you have. I also like that the team that developed the program were in the construction industry. so they have added features that they know contractors need.

CONS

Removing dead estimates and leads is not intuitive. still haven't figured it out. you cannot download estimates/docs only has a print to function.

Reasons for switching to Projul

Jobber did not have much of the functionality I needed. It seems to be more built for recurring services like landscaping. Not home renovation contracting.

Vendor Response

Hey Ryan, thanks for your feedback! We are incredibly pleased to be of assistance in your journey to high profit margins! We have some big things in the works for even better materials management as well as estimates and lead management in the near future - excited for you to see what we've been up to behind the scenes!

Replied June 2021

Jennifer

Graphic Design, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Just what I needed.. SIMPLE!

It's not just that I though Projul was easy to use, I mean choosing software you want to use is easy. The big win here was with our associates which loved the Projul mobile app right from the beginning. I've never put anything in their hand before that they said "saved them time and made their job easier". They open their daily schedule and just click on their daily tasks. The app maps their route to appointments and tracks our teams communications about the job, the location, problems, etc... The entire team knows what's happening.

PROS

The BEST thing about Projul is how simple it was to set up and start seeing changes. In the first week I booked 25% more consultations as a result Projul’s Sales Pipeline. Seriously this is something I've been trying to do for the last two years!

CONS

I’m interest in being able to track my costs, it looks like a feature that is coming so I’ll have to continue to track my jobs costing manually for now.

Reason for choosing Projul

I looked at a number of other "CRM" type programs or tools but honestly got lost in the complexity of most of them. I liked the HubSpot free CRM but I'm scared how much my contacts would cost me.

Vendor Response

Hey Jennifer, you are a slice of awesome. Thanks for using Projul!

Replied August 2019

Alicia

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Great scheduling and task management with stellar support

Projul has made us much more efficient and ACCURATE. Seriously, the errors we experienced way to often with several people scheduling our contractors and schedule changes from customers are gone!

PROS

We found that scheduling tasks is a breeze, the only thing easier is rescheduling or reassigning those tasks! Also, Projul's customer support has been amazing. They are always available and very helpful.

CONS

The only thing we are struggling with is missing the ability to include photos and documents, but we've talked with support several times and it sound like that will be available very soon. Also we weren't in love with the the monthly scheduling interface but they updated it a few weeks again and it's amazing! (sorry that's not a Con)

Reason for choosing Projul

We looked into Buildertrend and did a trial but hated the sales process, the cost and how much more complex it was to learn.

Vendor Response

Hi Alicia, thank you for your review! We love to hear you're loving our tasking system and appreciate the kind words for our support team! We look forward to a continued business relationship!

Replied May 2021

Jon

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Projul makes managing our busy schedule easy

Because we refinish 4-5 tubs per day, Projul’s quick and easy scheduling greatly reduces the time and overhead we’ve spent in the past, and rescheduling when a customer calls is super easy, I can do it on my phone while on the job.

PROS

We're able to organize like never before using Projul. The CRM gives us the ability to upload photos directly to a lead, which carries to an estimator then to the service tech in the field doing the work. My field crew loves using Projul because it’s so simple and they always have pictures and know what they are getting into. Once a lead becomes a Project and even after it's completed we have notes of what our team said, access before and after pictures and easily see whether or not we have been back for our complimentary 1 time touch up service. When a job needs to be re-scheduled, it automatically updates the work order I've sent my crew and they get notified immediately. Projul ties a Construction based CRM and job / crew management together like no other software I've seen before.

CONS

I’m not sure it’s a con but it took me a week before I could get my entire team to use it.

Vendor Response

WOW - Thanks for this review, Jon! What you've outlined as a "pro" is EXACTLY how we originally envisioned Projul being used - From prospect, to closed lead, to completed project, and all the little easy-to-overlook details in between. To say we appreciate you and your review is an understatement! :)

Replied May 2021

Oliver

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Top Notch

We use Projul daily. This is the fourth software we tried. Projul is the best and it has made a huge difference to our company. I would give this program a 15 out of 10.

PROS

Easy to use The software is extremely easy to learn and very user-friendly as it follows logical thought processes. It has a clean design and visually it is easy to find the information you need. Even on cell phones. You can access the software from anywhere, so it helps keep everyone stay organized, on schedule, and ultimately more productive. Support I believe Projul's product development team truly listens to the feedback of their customers. Their support staff is amazing and patient. I am always able to speak to someone when I need help.

CONS

Really no complaints with this software. We like it.

Vendor Response

Thanks for the glowing review, Oliver! We appreciate you as a customer and look forward to continuing our business relationship. We'll make sure to pass on your compliments to the product and support teams, too! :)

Replied May 2021

Casey

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Projul has me Cleaning Up

Scheduling my team of cleaners using Projul has been a dream. Many of our jobs are recurring so getting them into Projul was really easy and when we need to reschedule a job I can drag it to another day or assign it to another cleaner in seconds.

PROS

Having our cleaning staff check-off their tasks on their phones (while still on-site) lets me know what's done (and not done) immediately. This has resulted in happier customers and better use of our cleaners' time.

CONS

We'd like to take pre and post photos of some jobs and Projul doesn't seem to do this yet.

Vendor Response

Thank you for your review Casey. We're happy to announce that photos and documents are available.

Replied March 2020

Elease

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

IDI survey

Great experience

PROS

Everything, The efficiency it allowed my company to set-up and customize projects & people. Projul's Customer support is awesome which has been very beneficial for me in understanding the program.

CONS

I liked everything! I've only used tthe software for two weeks and so far everything has met my satisfaction.

Vendor Response

Hey Elease, "Pros: Everything" - Wow! We couldn't ask for a better review. We'll make sure to pass your compliments along to the customer support team, too - they'll love to hear it!

Replied May 2021

Monika

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Useful and easy to use software

PROS

Projul is effective at managing a large number of leads and projects at different stages. We needed a software that was simple for our team to use and offered features that were actually useful. Now we are able to manage our leads and projects, write estimates and schedule the team with one easy to use app. Projul offers outstanding customer service - [SENSITIVE CONTENT HIDDEN] was our point of contact from sales, to setup, training the team and answering any questions along the way. They are very accommodating and keep adding features based on contractor needs. Overall, an excellent app.

CONS

A Spanish version would be useful for our team.

Vendor Response

Thank you, Monika, for such a glowing review! We're honored to be a viable solution solution for managing and scheduling your leads, creating estimates and scheduling the team! We'll make sure your account rep sees this feedback, too! :)

Replied May 2021

Aaron

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Thanks

PROS

AmaZing product. Great team and staff and [SENSITIVE CONTENT HIDDEN] is great.

CONS

Few to no cons. Could be updated further to include automated emails to clients for reviews

Reason for choosing Projul

Cost + customer support

Vendor Response

Thanks for the review, Aaron! Your feedback is appreciated and request for automated review emails is noted ;) - We'll be sure to pass along your feedback to the customer support team, too!

Replied May 2021

Sean

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Perfect For Rebuilding Our Company

PROS

We chose Projul to team with while we restructure and re-brand our 28 year old company. The ease of use, mobile connectivity and being able to bring our estimating processes over where crucial to our decision. The one-on-on support and team training have made implementation easy and quick.

CONS

We asked about certain features not available yet, but the response from Projul was tremendous- they are working to add things as they grow. We feel like we’re in a partnership to grow our business.

Reasons for switching to Projul

Needed something that was more like how we work day to day.

Vendor Response

Hi Sean, thanks for the detailed review! We're honored to be a part of such a pivotal restructure in your long-standing company. We'll make sure to pass along your compliments to the support team and will continue to update you as new features are being released. We look forward to a continued business relationship!

Replied May 2021

Kasha

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Organize and Grow

With Projul we have been able to organize a huge amount of projects helping us to grow our business and increase revenue. Customer service is awesome! Our contact person, [SENSITIVE CONTENT HIDDEN], was always available to answer questions and help us get all team members up and running! Thank you Projul for offering a professional product with professional customer service!

PROS

Projul is very customizable. Perfect for organizing our team and keeping track of projects. I can schedule tasks and team members can communicate about the project right through the scheduler! We keep tabs on what’s been done and what needs to be done. So far it’s working out great for us!

CONS

The cost...it’s a bit pricey starting at $99/mo. Could become a financial strain for small business owners.

Vendor Response

Thank you for Kasha for being a great Projul customer. We'll continue to work on increasing the value and benefit that Projul brings to your organization.

Replied February 2020

Marc

Construction, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Recommended to Family

PROS

After a family member asked me to help her research software that would help her with her new remodeling company, I ended up recommending Projul. Projul’s ease of use has made starting in a new industry an easier task to take on than originally anticipated. This is largely attributed to the fact that Projul addresses all major needs; scheduling, task management, reporting metrics, and an integrated CRM system.

CONS

While we currently utilize another software for estimates and invoicing, it would be nice to have this all included in one system. We were told by multiple Projul representatives that this is currently under development.

Vendor Response

Hey Marc, thanks for sharing your experience and recommending Projul. We here at Projul wish your family members the best of luck with their new remodeling company.

Replied September 2019

Todd

Construction, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Small business friendly

PROS

Intuitive and easy to use. Projul’s reports are lightweight but useful and easy to understand. Although scheduling is project specific, the individual schedules tie into one master schedule so it’s easy to see how far out I’m booked and the status of individual projects.

CONS

Projul does not currently offer estimates, invoices, or payment integration.

Vendor Response

Todd thanks for the review! Our #1 goal at Projul is to be small business-friendly, where users don't have the time/resources to spend on complex solutions but still want to see their business grow. psst.. estimates are coming and they will rock!

Replied September 2019

Anonymous

51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2019

Good easy to use scheduling

PROS

Easy to use, simple an straightforward. Easily synchronized with all users

CONS

It would be nice to be more feature rich, but part of the appeal of the software is that it's fairly light.

Vendor Response

Thanks for using Projul and taking the time to review! We are working hard to bring more simple to use and awesome features to Projul, and we cant wait to blow your mind!

Replied July 2019

Derek

Construction, 2-10 employees

Used weekly for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Fantastic Customer Service

Pleasant.

PROS

I like that it is always being updated and that customer service is always there to lend an ear and make corrections to the app on the spot. They listen. They care. Improvements are always being made.

CONS

At the time of writing this, the estimates are unable to be converted to invoices. However, I was told, soon, this ability will be available.

Reasons for switching to Projul

Wanted better integration with other services and easier communications, with my team and clients.

Vendor Response

Hey Derek, thanks for the review! Our customer service team appreciates that recognition, we'll be sure to pass along your kind words! I am happy to report we were successful in implementing the ability to convert estimates to invoices back in December 2020. If you'd like to see how this works, let me know! I can either send a recorded training video or schedule you for a quick training session. Take care!

Replied May 2021

SARAH

Construction, 2-10 employees

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Customer Support is a Dream!

[SENSITIVE CONTENT HIDDEN], the customer support gentleman, was a dream to work with: clear, super generous with his time, and understanding of the big learning curve for me. Though I couldn't get the contractor or workers on board, Projul is a solid software and [SENSITIVE CONTENT HIDDEN] made it seem do-able.

PROS

I loved how I could communicate with workers and schedule.

CONS

I would like to have an even simpler version for a very small company where the contractor and workers want to spend the least time possible to input info. Also if this simpler version could have an estimate system on it so they could estimate project right onto the phone and text back to office.

Vendor Response

Thank you for the review and feedback Sarah, we'll continue working to make Projul the simplest tool for schedule and estimating your team.

Replied January 2020

Eric

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Amazing software.

It’s been awesome.

PROS

It’s easy to use and very well organized.

CONS

I should have had years ago... it’s amazing

Reason for choosing Projul

It’s a great software application for an company that has a lot of moving parts and people.

Vendor Response

Hi Eric, thank you for your review! Short, sweet and to the point! We appreciate your business and feedback!

Replied May 2021

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