PSA
About PSA
PSA Pricing
Starting price:
$325.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Construction Software
Most Helpful Reviews for PSA
1 - 5 of 71 Reviews
Wade
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Happy with PSA
Ease of use and the support we received at the onset and ongoign
CONSStill some reports I would like to see and some are too complex, would like the ability to customize the drop downs and only show reports that we use regularly
Reasons for switching to PSA
Needed something more friendly for the staff on the road and more tailored to restoration
Vendor Response
Hi Wade, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to hear that the ease of use and our support meet your expectations. If you need assistance in running reports or customizing the dashboard, feel free to reach out to support@canamsys.com for assistance. We will do our best to help. Thank you!
Replied December 2021
Jay
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2021
Simple, Intuitive, job tracking software
PSA has been a great experience so far. We have recommended it to other companies we work with. The mobile app allows the guys in the field to quickly enter information to keep jobs moving.
PROSPSA is a very simple program which handles job tracking well. We are easily able to see all the jobs we have open and what needs to be done in them.
CONSThe software really needs a job search function for searches as easy as searching jobs by phone number. Often we have customers call who mumble their names and we cant find the job without asking more probing questions, making it look like we don't know our customers when we just cant hear them. If we can search by phone number we can pull the job up off the caller ID. Navigation in some of the more advance screens like tasks or scheduling should be tabs at the top instead of buried in menus. The time screen needs to be accessible from the mobile app.
Reasons for switching to PSA
IRestore had very unreliable servers that were down constantly. It was also based off File Maker so there were multiple pieces of software needed just to run it.
Vendor Response
Hi Jay, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to hear that the software handles job tracking the way you wanted. If you need assistance in using the job search function, kindly reach out to support@canamsys.com. We will do our best to help. Thank you!
Replied December 2021
Marie
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2021
Billing
it was ok .. it solved some issues we had but lack of response to our needs was frustrating
PROSeasy to do timesheets and search jobs for notes duplication was great
CONSdidn't mesh well with quickbooks company didn't really respond to what our individual needs were
Reason for choosing PSA
cost effective and the time the better product
Reasons for switching to PSA
not flexible enough
Vendor Response
Hi Marie, Thank you for your feedback on PSA. We are committed to helping customers better leverage our software for their restoration business needs. If you ever need help or are not getting a response in a timely manner, please reach out to us at sales@canamsys.com or 1-877-712-2626 ext. 3, so our team can better understand the issues you're experiencing. We look forward to continuing serving you and improving on your customer experience. Sincerely, Ryan Pritchard Sales Manager PSA Restoration Contractor
Replied October 2021
Rick
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Business Development Manager
Great, responsive and knowledgeable
PROSEase of tracking jobs, communicating with technicians and job referrers and getting reports for evaluation Support staff was excellent to work with and the software was usually easy to adapt to our needs
CONSAt first without the changes we requested, it was cumbersome and repetitious. After the tweaks were made it became easier to navigate and user friendly
Reason for choosing PSA
Recommendations from other users and their ability to get us up and running quickly and professionally
Reasons for switching to PSA
Couldn't get the reports we needed from the data entered
Vendor Response
Hi Rick, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to hear about your experience with PSA software. If you have other suggestions how we can improve the software for your needs, feel free to reach out anytime! Thank you!
Replied December 2021
Johnathan
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2021
PSA Review
The ease of use is probably what I like most about this software. We were transitioning from a few other softwares to PSA, and getting everyone onboard and educated on how to use it was fast and easy. It is very user-friendly.
CONSI do wish it had a few more bells and whistles on the time keeping side. I used to be in charge of cleaning up timesheets for payroll so I know it can be challenging. A lot of that has more to do with the way we do business and less about the functionality of the software though.
Reasons for switching to PSA
Cost and seeking an all-in-one solution.
Vendor Response
Hi Jonathan, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to hear you like the ease of use of the software. If you'd like to provide any suggestions that will help improve your experience with the software, kindly reach out to sales@canamsys.com to discuss further. Thank you!
Replied December 2021
