All QuickBooks Online Advanced Reviews

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CharRon

Entertainment, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2021

Keep yourself in business with Quickbooks

User Profile

Kavindu Githsara

Verified reviewer

E-Learning, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Streamlining Your Finances with QuickBooks Online Advanced

Overall, QuickBooks Online Advanced has been a valuable tool for our business. The user-friendly interface and automatic data backups have made it easy to use and the advanced reporting and inventory management features have provided valuable insights into our financial performance. While there are some limitations, such as limited customization options and higher cost, the benefits of this software outweigh the cons for our business.

PROS

As a user of QuickBooks Online Advanced, I have found it to be a reliable and user-friendly accounting software for our business. One of the biggest advantages of this software is the user-friendly interface that makes it easy to navigate. This has been a huge time-saver for my team, as we don't have to spend hours trying to figure out how to use the software. Another great feature of QuickBooks Online Advanced is the automatic data backups. Not only that, but also the advanced reporting and inventory management features have also been a great asset to our business, allowing us to track our inventory in real-time and generate detailed reports on our financial performance.

CONS

One of the downsides of QuickBooks Online Advanced is the limited customization options for invoices and purchase orders.

Harmony

Wholesale, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

2

Reviewed December 2019

QBO is Definitely Different

Our overall experience with QBO Advanced has been pretty good. I think with the development and implementation of more features or customization of different "modules" to be customer specific it would serve us perfectly. And hey, the price is WONDERFUL!

PROS

What I like most about using QBO Advanced is how user friendly and simplistic it is to use. We transitioned our entire financial management system and for the most part it was relatively smooth.

CONS

There were many obstacles to overcome in the transition to QBO Advanced. It mainly involve how to find work around solutions for areas not offered in QBO Advanced such as specifically detailed inventory management and also fixed assets. The inventory process in QBO is clunky and too simplistic for our company, BUT since QBO is so easy to use we have customized processes to make it work for us.

Reason for choosing QuickBooks Online Advanced

Our former account didn't inform us of possibly a more suitable program. QBO Advanced was easiest for them.

Reasons for switching to QuickBooks Online Advanced

We made the switch at the behest of our former accountants.

Michael

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed March 2024

Slow and bloated

PROS

Decent reporting. Handles bank transactions well.

CONS

Slow and clunky. Loaded with ads for optional services. Customer service is hit or miss.

Kira

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Great Accounting System

PROS

Quickbooks is an easy to use program at a minimal cost. It has all the features we would want and can connect to our payroll system.

CONS

The only thing I do not like is that the reporting is not shared between our accountant and our company. They made a custom report to pull, but I cannot see that on my side which is frustrating.

Lisa

Verified reviewer

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Veteran User of QBO

Overwhelmingly positive. I find it very intuitive. It does the job and I enjoy using the software. It doesn't frustrate me.

PROS

The reporting is good, the system is robust, the bank rec works, a lot can be automated, I use the payroll feature too which saves a lot of time.

CONS

The pension connection keeps not sinking so I manually have to go to the NEST website to enter in the numbers.

Reasons for switching to QuickBooks Online Advanced

Everything was starting to go online, and so I made the switch. Initially, the desktop version was better, but with time, the product updates have made QBO a good choice. I was also using back ups, and occasionally, I'd worked on something, not sent it back to the office on time, they'd continued to work with the older back up version so data was lost. With QBO online, no backups were needed and more than 1 person could be logged in at a time.

Joe

Wholesale, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed December 2019

The Best Option Out There

We were doing all of our accounting manually before and it got to a point where we could not keep up. Now none of our upcoming expenses are a surprise and we know with great accuracy what our financial position is while we are determining if an opportunity is right for us.

PROS

I like that it is universally used so no matter how many different financial professionals from how many different companies I have to deal with they are familiar with the software so there is no learning or teaching curve there.

CONS

The biggest flaw I would say is when a new 3rd party program comes out that works well with my business Quickbooks seems to lag behind in having some kind of integration available. Ideally I would like all my softwares so integrate with Quickbooks so that I can use the full power of the system.

Reason for choosing QuickBooks Online Advanced

Because Xero is new and if it catches on that will take years, Quickbooks is THE accounting software and I feel like it always will be.

User Profile

Simon

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2022

The road to hell is paved with good intention

Overall, if the execution of Quickbook online would have been as good as the idea, its probably the software we would be using, but the execution is to me really terrible and we feel that the customers support really do the least to help out.

PROS

What Iiked the most about the software is the idea of having everything under one software, Quickbook is a great ¨idea¨

CONS

We had such terrible experience with customer support. It was hard to talk to anyone and when we did they never tried to understand our situation or context. It was an experience we wish we never had. Also once you start to use all the capability of the software you start to find all kind of limitation. We are also very disappointed that our business was not eligible to use the integrated payment processing module inside the invoice, this is the main reason we went back to our previous accounting software, Wave.

Reason for choosing QuickBooks Online Advanced

Because its the one that the accountant prefer the most here in the province of Quebec and the one that on paper seems to offer the most.

Reasons for switching to QuickBooks Online Advanced

Because we wanted to take advantage of Quickbook Online advanced features.

bob

Information Technology and Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed March 2024

Great book keeping software

PROS

Great tool when it works, lot of customers absolutely love the ease of use with QuickBooks online.

CONS

The customer service for problem solving when it comes to QuickBooks is horrible Tier 1 has to chat with Tier 2 who then chats with Tier 3 then Tier 2 has to relay the message to Tier 1. It makes the already bad process take even longer.

Anonymous

2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

1

FUNCTIONALITY

5

Reviewed March 2024

Too Different to Implement

PROS

The draw of moving our accounting work online was a real one. Backing up to the cloud, accessing from anywhere, all positive possibilities.

CONS

In the end, Quickbooks Online was too-steep a curve for our team to adjust to and we had to move back to "regular Quickbooks" - the desktop version.

Catherine

Law Practice, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Thank you for putting my mind at ease.

Super positive. I don't know all the features available but from what I do know, I love and trust it.

PROS

This program makes the intimidating, time-consuming task of accounting approachable and reliable.

CONS

I have not yet found anything I don't like.

Ryan

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Quickbooks Online Advanced

There are so many reasons why we love working on Quickbooks online. The credit card processor working through our website, the mobile app and card processor, as well as the integration to WordPress and to help add automation to our financial recording.

PROS

There are so many features to this software, but my favorite is definitely the online platform. I am able to see the progress of the business through my phone or iPad and not just sitting behind a desk. So much business is done on the road or moving around and having the app easily accessible I can always be in touch with what is going on in the company.

CONS

Setting up the new company file was difficult. We were moving from QuickBooks desktop and it had to much data (20 years worth) that we were not able to compress it then upload the information to the new platform. We were able to do batch uploads which did allow us to preserve some data but it did make the transition a little more difficult than it needed to be.

Reason for choosing QuickBooks Online Advanced

We looked at enhancing our QuickBooks desktop, but all the pros that online had for us gave us only one option and that was to upgrade to the online version. The Quickbooks IOS App and the integrations with our website make it the best software for us by far.

Reasons for switching to QuickBooks Online Advanced

We made the switch to help add automation to our process and to move to software better suited for our needs. We were using the Desktop version for 20 years so we needed to get something newer and more customizable.

Karen

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Non-Profit QBO simplifies donor & expense allocations for auditing purposes.

I have been using Quickbooks Non-Profit for years and all entries and creation of programs for a non-profit provides a visual presentation that provides Board Members and Financial Auditors the clarity and simplifies where the non-profit stands.

PROS

Due to the complexities of non-profit financials. Quickbooks alleviates much of the work and assists with proper allocations of Donor Contribution, Grants and Foundation monies. Classifying expenses is also tricky without the easy to use features Quickbooks non-profit software provides.

CONS

I cannot think of any downfalls. I have used other non-profit accounting softwares and Quickbooks is by the far the best.

Reason for choosing QuickBooks Online Advanced

It has the best functionalities needed for auditing purposes.

Kristen

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Great step up from QB desktop

QB Advanced has been a great addition to our workplace. I am the main user and I like the ease of reports and other functions.

PROS

The product is user friendly. It is easy to navigate and find all the features. The tech support are always friendly, fast and always help with any questions I have had.

CONS

There are many features that we do not use, but I'm sure would be helpful to other companies.

Reasons for switching to QuickBooks Online Advanced

Needed QuickBooks Online for our new company system and chose Advanced to get the most out of the product.

Kerry

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2023

Quickbooks Online not all it's cracked up to be, Desktop version is much better

Customer service has been terrific, however so many problems with online. I used the desktop version for over 20 years and the online version is littered with problems that customer service was unable to solve. Hopefully as time goes on it will become a better product.

PROS

The ability to use it remotely and store everything in the cloud

CONS

The reporting features are awful. Unable to get the same or even similar reports with necessary information as the Desktop version

Reason for choosing QuickBooks Online Advanced

Ability to receive it with a non-profit discount through Tech-Soup

Reasons for switching to QuickBooks Online Advanced

Needed to have a program that could be used in the cloud

Ross

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Excellent Software

Overall my experience has been good, a few times either myself or another user has made a mistake but with the help of online and phone support we got the issue fixed in a timely manner.

PROS

Overall the software is easy to use and robust New features have a learning curve as with most things, the online help with this is good.

CONS

The price can be daunting for smaller businesses or even individuals

Reason for choosing QuickBooks Online Advanced

Recommendation from a friend who uses the lower tier package, but thought the higher tier package would be a good fit for us.

Katherine

Wine and Spirits, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2022

QuickBook Online Advanced Review

Overall my experience has been mostly positive. There was a major issue earlier this year where the one account we used was not allowing me to pay for the service. It said my accountant had billing rights, but he wasn't getting bills either. We would randomly and for days at a time not be able to access this one account at all. I would call and call and each representative that I talked to had different "solutions" but none of them worked. One even told me that our entire data was gone because we didn't pay the bill and we would have to start a new account. It was pretty ludicrous. It literally took about five months to get it resolved when finally, the last of about 13 reps that I talked to did what really needed to get done to fix it. Just seems like they're not on the same page as far as knowledge of this software.

PROS

For the most part, this software is user friendly. It is organized and efficient and keeping my accounting and bookkeeping for the company on track.

CONS

There are several things this software does (or doesn't do) that make it a bit cumbersome. For example, there are certain accounts you cannot load into vendor details because it's not a "cost". But we have "cost of sales" and that is one of our biggest used account but I cannot load it into vendor cards just because it's not a cost account. I don't like the way the reconciliation works. I don't use the automatic feature because it makes it harder than it's worth when I have to go out of the menu altogether for it to register that something that automatically "reconciled" is to be accounting for.

Reason for choosing QuickBooks Online Advanced

In the end we choose QB Online because it streamlined the work we were doing in house with what our accountant does and year end. Our accountant was very familiar with this software and it made it the right move to use it as well.

Charles

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

Quickbooks Review

Experience has been great and very professional so far!

PROS

I loved how automated my invoices and billing became using quickbooks. I enjoy the professional look and easy use of the platform. It made it also easier to build and make expenses report. The customer service was also really good as I was able to schedule a call within the first 5 min on the website

CONS

Right now, I need a bit more experience on the platform. However, I would say that the price are decent and good for what I am using. Nothing negative to say about the platform.

Reasons for switching to QuickBooks Online Advanced

Better price and it fit my business more

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2022

Quickbooks Online Review

Overall for bookkeeping and accounting this software is simple to use as long as you don't use other features like processing payments.

PROS

It was very easy to set up and use. Interface is nicely laid out. Reports are easy to find and prepare.

CONS

You are not able to create multiple invoice templates with different company names ie. one company with a numbered name and another with the business name. Also you have no control over online payments. Quickbooks will give you a chargeback but they won't release any info on the transaction so best not to use them for your online store. Use another service.

Reason for choosing QuickBooks Online Advanced

Recommended by my accoutant.

Reasons for switching to QuickBooks Online Advanced

My Accountant recommended Quickbooks.

Tammy

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

It's All About The Extras

PROS

QBO Advanced includes the analytics through dashboards and Fathom. These are powerful tools and very useful for management. The Enhanced Custom Fields are valuable for our company as we are able to capture information that can be kept in QBO with the client instead of having several spreadsheet to keep this information. The Customize Access By Role is helpful for us because we are able to then develop UI from our software into QBO allowing our developer to have access to QBO but not have access to the entire company file. Feedback is very vital for us the user. As we find something that could make our jobs easier, or a way of getting information out you can always enter the feedback in for Intuit's development team to review. I have experienced that some feedback has been addressed, which adds value for us because we know that the software is becoming a tool that will do all that we need it to do.

CONS

We lost a couple reports when we converted over from desktop, but Intuit is constantly working on enhancing the software.

Reason for choosing QuickBooks Online Advanced

We went to QBO because we needed to start our cloud footprint in order to advance things that we were trying to do within our own software. The Advanced part added benefit for some reporting functions that we were already trying to implement for management.

Courtney

Writing and Editing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Quickbooks Online is great!

Very pleased

PROS

I use QBO daily. I appreciate this as our main payroll and accounting system. Quickbooks easily integrates with our third-party websites and needs; eg. credit card processing, Paypal, as well as our donor base as we are a 501c3 non profit. I did not have a background in accounting or business management. Quickbooks Online made it very easy to learn how this function works. QBO Customer service always goes above and beyond assisting any needs. Minimal downtime and errors with this software. Very Happy.

CONS

Over the years QBO has made many advancements and received customer feedback for a quicker, simpler way to run and access reports. I do not have any issues using this software.

April

Restaurants, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2019

Easy to use

I am completely self taught with keeping books in my business. Quickbooks online has made this even easier than any desktop version. I have been using Quickbooks online since it first came out and I am pleased with the continual progress and improvements made to the system. I feel the fees are very reasonable, but I do take advantage of many of the features. Payroll is the best feature. It saves time and money. I would never want to use an outside source unless I no longer had to do any bookkeeping myself.

PROS

Easy to set up and use. Help section is very useful. Most everything is intuitive to figure out. It is great to access information from anywhere and anytime. Mobile access is good. The Pay Now feature with invoices is very nice and eliminates the need for credit cards.

CONS

CHAT feature is hidden deep in trouble shooting.

Reasons for switching to QuickBooks Online Advanced

Access from any computer.

Andrew

Non-Profit Organization Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Good standard accounting solution

Overall it's a good bang for the buck by providing a rather robust accounting program for a mid-size non-profit. I wish they could do multi-company consolidations all from within QuickBooks and not having to export to Excel.

PROS

Quickbooks has great learning tools and resources to acquire knowledge on how to use their platform. It can take some time getting used to everything (as it does with any system), but once you get the hang of it, it is generally pretty easy to navigate and set things up.

CONS

Their customer service is usually pretty helpful for the technical pieces but we had some issues with our billing and they were a complete mess to work with. I guess as long as you are paying your bill, that's all they care about and don't want to waste their time figuring out billing issues. Also, there are a few limitations in a some of their reports that don't seem to make sense and even stumped some of the customer service agents that I had talked to.

Reason for choosing QuickBooks Online Advanced

Price

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed November 2020

Affordable, realiable and easy to use

Accounting made easy even for those bookkeepers or accountants new to the software.

PROS

QuickBooks for nonprofits can handle small nonprofits and large ones as well. The system is easy to use and QuickBooks has a ton of guides and videos to help begins with just about anything. Truly accounting made easy, not to mention the dozens of app integrations available.

CONS

My only complaint is when calling customer service, I have been helped by representatives who know less than I do about their program. I just hand up and call again to talk to someone else.

Theresa

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed September 2019

QuickBooks Nonprofit

PROS

Could not do my job without it. QuickBooks is easy and intuitive to use, and it's easy to fix or undo mistakes. I can't imagine doing the bookkeeping any other way. Since it is so widely used, there are plenty of classes and tutorials available. I love the specific nonprofit features, such as classes.

CONS

Still impossible to do true fund accounting with Quickbooks. We use classes for each program and subclasses for each project, which is a lot of work but is necessary to properly track our employees' time. Producing a correct balance sheet by class is technically possible but very difficult and prone to error.

Vendor Response

Sharing the workload to make your job easier is our goal, Theresa! We think it's awesome you've enjoyed using QuickBooks for all of your bookkeeping needs and that we've been a key component of your day to day business life. To learn tips and tricks on how other non-profit organizations are getting the most out of the software, we recommend checking out the Community: https://community.intuit.com/ We appreciate you sharing your thoughts with us! Morgan, The QuickBooks Team

Replied September 2019

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