--- title: "RAKEN Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of RAKEN. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RAKEN is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/raken-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Management Software](https://www.softwareadvice.com/construction/project-management-software-comparison/) / [RAKEN](https://www.softwareadvice.com/construction/raken-profile/) / RAKEN Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/raken-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/raken-profile/alternatives/) # RAKEN User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 249 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 169 reviews (68%) - 4 stars: 66 reviews (27%) - 3 stars: 10 reviews (4%) - 2 stars: 1 reviews (0%) - 1 star: 3 reviews (1%) ### Most mentioned pros - The amount of information and communication a single pdf could provide was incredible. - The ability to send detailed reports to our primary contractors provides a clear visual of progress and activities on-site. - Generally great [sensitive content hidden] was helpful and we get quick responses with the integration into our company software ### Most mentioned cons - No API for ADP, reporting is lacking & doesn’t have Ad Hoc reporting capability. - The learning curve for certain personnel onsite is difficult and slow to accept. - It was a bit of an issue to connect with our accounting software. ## RAKEN customer reviews Showing reviews 1-25 of 249 (page 1). ### Great Tool for Streamlining Field Operations and Project Tracking - Overall rating: 5/5 - Reviewer: Nikki C. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with RAKEN has been very positive. It has helped streamline our field operations, improve time and project tracking, and keep our teams more organized. The platform gives us better visibility into what is happening on our jobs and makes it easier to manage information between the field and office. There is a learning curve when getting started, but overall RAKEN has been a valuable tool that saves time and improves accountability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The biggest benefit is how easy RAKEN makes it to track employees, job progress, time, and project information in one place. The reporting and tracking features are especially helpful because they give you better visibility into what is happening on each project. It also saves time compared with handling everything manually and helps keep everyone accountable. #### Cons The biggest downside is that there can be a learning curve when first getting started, especially for team members who are not as comfortable with new technology. Some features could also be a little more customizable and streamlined. However, once the team gets familiar with the platform, it becomes much easier to use and the benefits outweigh the drawbacks. --- ### RAKEN-you shouldn’t be in business without it - Overall rating: 5/5 - Reviewer: Saul R. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience, maybe unique and the fact that I use Raken to battle with entities I have contracts with. The way the data is stored. It’s unquestionable when brought forth in arbitration or mediation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Did the designers creators behind it kept it for a lack of better words, looking rudimentary, like however, the functionality and what it produces is far from rudimentary very easy to maneuver. #### Cons I can’t really say there’s anything I dislike about raking. With all of the new functions. Any integration with more programs nothing bad to say. #### Reasons for choosing RAKEN Simplicity.. when you have an army in the field, you’re gonna want simplicity --- ### Use It Everyday To Make My Life Easier - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Helps me a lot with my day to day daily logs, making them all in the same location, easy to find and easy to read. Everyone is able to use the software. It is very easy to pick up and go. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's super easy to upload photos, even on my slow connection it handles them easily. I LOVE that you can roll-over previous days work load, since most days my subs are doing the same things. #### Cons Too many tabs to click through. It would be better if everything was all in one location. --- ### Happy Customer - First Commercial Realty & Development Co., Inc - Overall rating: 5/5 - Reviewer: Joshua B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Still new to the app learning quite a bit about it so far very enjoyable i’m reviewing the training videos and trying to learn a bit more about it a bit more complex than Procore but fairly simple #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reagan has been a great app for us, but our favorite feature by far is the ease of uploading photos by just selecting them from the gallery. #### Cons i’d like to have a section just to put my contracts with my subcontractors on there and their contact information without the need to add their email. Some projects or job specific and it’s nice to be able to quickly. Just click a button to get information. #### Reasons for choosing RAKEN it was a close run, but talking with the Raken team helped in the decision #### Reasons for switching to RAKEN The application was fairly glitchy. Price was much better, but value wasn’t good for the price. --- ### Thanks Raken - Overall rating: 4/5 - Reviewer: David W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We were referred by a client who is also a user. The sales staff was responsive but not pushy, onboarding team helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Staff has been very helpful. Support is particularly accessible and prompt to answer. I liked that they let us take a week for a demo as well. #### Cons Limitations on file size that can be loaded in documents. Otherwise, I hope the product will continue to evolve. #### Reasons for choosing RAKEN cost and fit. Procore was more than we needed. #### Reasons for switching to RAKEN too confusing, we are trying to streamline --- ### Efficiency with Raken - Overall rating: 5/5 - Reviewer: Phyllis P. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Raken has made our daily work much more organized and efficient. The initial traning and set-up was clear and concise, and their training tools are perfect for our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that all of our project information is in one spot. Plans, daily progress reports and photos are easily accessible. Allows us to be much more organized. #### Cons I do not have any negative things to say about Raken, other than a minor issue with the functionality of the website. #### Reasons for choosing RAKEN Raken meets our minimum requirements and does not include extra features that are unnecessary for our business. --- ### Glad we found it! - Overall rating: 4/5 - Reviewer: Ruby T. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far Raken is what we were looking for to get away from paperwork and go digital. The guys in the field are happy with it as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The simplicity of it for guys to use that are not tech savvy. It is very user friendly and no hassle for guys in the field to quickly jump on and complete their daily log. #### Cons There's not much about the app that we don't like, however, we would not complain about a cheaper cost. #### Reasons for choosing RAKEN We did not need all the bells and whistles that Procore provided. We simply needed sometime for guys to be able to submit daily work logs. --- ### Onboarding - Overall rating: 5/5 - Reviewer: Candace W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [sensitive content hidden] has been really helpful in accommodating in getting zoom meetings set up around our schedule. She’s been patient in teaching us about Raken when we didn’t know anything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We liked the fact that we can log and track employee hours, attach files, pics to each work order. The questionnaire feature is good to to complete daily checklists. #### Cons We are new to Raken, so we don’t have much to compare yet. We haven’t used it much as of yet. I would say there is nothing that I like the least about Raken at this time. #### Reasons for choosing RAKEN Good presentation initially. The person showed my husband what the product can do over a zoom call --- ### 10 Stars!! - Overall rating: 5/5 - Reviewer: Amber C. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing! We are finally getting site and field workers using it. Its easy to use and easy to report from. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The onboarding team. Although 99% of my start up was with [sensitive content hidden] I also felt that [sensitive content hidden] was helpful. [sensitive content hidden] is the reason we went with Raken. #### Cons I have no complaints thus far. I am happy with te response and the service from your companies team. #### Reasons for choosing RAKEN The customer service from Cian was a huge reason. --- ### Awesome Customer Service - Overall rating: 5/5 - Reviewer: Ephraim B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive all the customer service reps have been very positive and easy to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of access and the usability of the app. #### Cons No clock in clock out time clock option. #### Reasons for choosing RAKEN Usability and familiarity Cost and Implementation team --- ### Coordinator Review - Overall rating: 4/5 - Reviewer: Miranda E. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I find Raken to be extremely useful. It provides logging and "eyes in the field" from the office. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the ease of use, training tool and data logging options. #### Cons I do not like that I have to contact Tech Support if one of the Techs has found themselves locked out of the app. It would be quicker/easier if I had the option to reset the password link for them. #### Reasons for choosing RAKEN I am unsure, the owners went with Raken as it worked best with their vision/needs. --- ### Recommend this program - Overall rating: 4/5 - Reviewer: CHRISTINA B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's easy to navigate and It is easy to keep track of your important documents #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros pretty easy to navigate and it is pretty self explanatory. #### Cons I have no opinion on this. I cant think of a thing that I don't like about it. --- ### Easy to use - Overall rating: 5/5 - Reviewer: Theodore T. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been a user of Raken for nearly 10 year and have introduced and used in two different construction companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I find the app easy to use and navigate. It is only limited to what you input into the app. #### Cons I cannot think of any cons at this time. --- ### Coordinator - Overall rating: 5/5 - Reviewer: Tonja H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We were pleased with the system, but we are government funded and were required to use their system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly. The system provided us with all the data that was required to report out on #### Cons Unable to integrate with other systems, the state required us to use their system and they would not pay for another system plus it would require dual entry. --- ### A Resource Manager's Perspective on Raken - Overall rating: 5/5 - Reviewer: Steve H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would say it has been a good overall experience. Especially since this is the first and only construction app that we checked out and immediately put to use. We were able to add about 9 jobs in a two week period as it was being put into use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It consolidated into one program that we could utilize for tracking job costs, work done, employee hours and materials used on the job. #### Cons At times, it does seem to be a little pricey when adding a new "seat at the table." --- ### Raken review - Overall rating: 4/5 - Reviewer: Kent P. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. After purchase support has been excellent. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The daily reporting feature makes it easier for our site supervisors to efficiently provide clear, accurate reports. #### Cons Tried the timesheet feature but didn't find it any better than our current in house system. We don't have web based Quickbooks. --- ### Construction is Hard, But Daily Reporting Does Not Have to Be - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Raken was the solution to our Daily Report Delema. Years of filing paper dailys left us with mountains of papers to file, lack of information, and inconsistent reporting. On the surface this is OK until something happens down the road that you need to look back. Sometimes a job that is over 5 years old needs to get dusted off and dredged out from the bowels of the filing cabinet. Raken solves that with its easy to use interface, cloud storage, and impressive looking reports. What sold us the most on the product was its ability to incorporate photos into our reports. It is well worth the upgrade in the account. Since our companies owner is not around all the time it allows him to log in at the beginning of each day and quickly get a visual feel for how each of our jobs are going. And we all know that a picture is worth a thousand words. This is paramount when an issue arises; photographic proof is money- be it going into your pocket, keeping it from coming out of your pocket, or in the monetary value of time. Although I would not say that Raken takes our employees less time in the field than our traditional reports (as their product promises) it does provide us with consistent reports that are easy for us to send to clients when needed, asses for subcontractor billing and most importantly: They guys USE it. Nothing is harder than getting your construction crew to follow a clerical procedure. Raken solves that with its easy to use mobile interface. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a software my guys in the field will and do use. It is simple as that. #### Cons Although constant updates are good, Raken does change their online site up relatively frequently as they roll out newer and better options for the product. Although the end result is good, for those who do not adapt to change in the technology world, or are not tech savvy it can be a bit frustrating. #### Vendor response Thank you for your review and feedback! We really appreciate this information as it helps with further development of Raken. If you need any assistance with using Raken in the most efficient way possible, please feel free to reach out to us at help@rakenapp.com or give us a call at 866-438-0646. We would be happy to help. Thank you! Replied March 2019 --- ### Raken has made life easier - Overall rating: 5/5 - Reviewer: Chris C. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Raken has been an excellent partner during the entire journey. From the pitch, through proof of concept, license negotiations, implementation, and production, Raken has been very easy to deal with the entire way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The struggle to produce quality daily reports at construction sites used to be real. Raken gave us an "Easy" button. It is almost hard to imagine life before Raken. #### Cons Raken has some extremely nice checklist features to collect data on the mobile app. The only con, is that getting to the data behind these checklists is not possible beyond the PDF report that the checklist produces. --- ### Great for construction management - Overall rating: 5/5 - Reviewer: John M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used it daily for 13 years between the 2 companies I have worked for #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You answer questions and upload pictures and the format of the report is put together for you #### Cons It can be glitchy. I don’t like that you can’t add pictures to the equipment if you have already passed that day --- ### Success with Raken for construction management - Overall rating: 5/5 - Reviewer: Julie M. - Verified reviewer: Yes - Industry: Education Management - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been really happy with Raken customer support. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Raken allows for easily uploading field notes and progress photos. We also have created customized checklists that we use for project initiation, preconstruction and progress meetings and punch list. #### Cons It would be better if the checklists were available right from the main screen where the daily report is listed. I think that would help team members remember. They are a little bit buried and not intuitive to find. --- ### Not the right product for mining construction - Overall rating: 2/5 - Reviewer: Larry D. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am a Quality Control manager. In addition to the inefficiency of its daily use, Raken has CAUSED us a loss of information on many of our daily reports. Raken puts me and my company at risk of supplying incomplete information to our client. This is unacceptable and I would not recommend this software. Use of this product has been mandatory between contractors on this Federal underground project, but we have found it to impede our work and not be as time-saving and efficient as the company claims. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Ability for all users to edit or add data to the same document #### Cons Glitchy. Not stable. Raken is limited to Internet Explorer and doesn't work well with that. I use other browsers by choice and Raken forces me to use I.E.. Much data has been lost due to Raken's inability to save attachments consistently. Sometimes they save, sometimes they pretend to save and disappear. Raken does not work well without internet or phone signal (like in an UNDERGROUND MINE). If one user is logged on, another user's interface with Raken is slowed down significantly.Editing equipment and crews is tedious and has to be repeated every day for every report. #### Reasons for choosing RAKEN No choice. Federal project requirement. #### Reasons for switching to RAKEN Federal project requirement. --- ### Raken System - Overall rating: 3/5 - Reviewer: Tung L. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Raken seems somewhat helpful in keeping the details for different jobsites. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Raken help keeps track of details at different project locations. #### Cons Obtaining an invoice from Raken system is challenging. --- ### Excellent - Overall rating: 5/5 - Reviewer: James S. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent I really enjoy logging on from any device and it all keeps trac k. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support and accuracy I like the way it keeps track of the hours even on other jobs #### Cons Rollover. And the way it carries over I have no problem and if there is I call customer support --- ### Construction Technology Trends 2018 - Overall rating: 4/5 - Reviewer: skip s. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have not been using it that log and am just getting started on a new project, so not that many subs are on board. I think it is adequate but could have a few more features where you can customize tabs. It doesn't seem like it is not that easy to filter and search topics (but i'm not completely familiar with all features). #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Raken is fairly simple to use. Its feature are not complex or convoluted, and it covers enough to reflect accurate daley activities. I use the software mostly through my phone, but you have the option to do it from a PC. #### Cons Depending on network coverage using from your phone can be negative. When you go into the photo app you can't see the dates photos were taking making it difficult to select correct date range. If sub contractors are inputting info, it would be nice if it showed within specific area (subs work log) real time, so that it can be integrated within licensed users Log (not separate) #### Vendor response Thanks for your feedback, Skip! Please stay tuned as we're about to release an app version which supports offline. We will be sure to discuss your feedback regarding subcontractor data inputs with our Product team. For the meantime, feel free to use the 'Dashboard' functionality from either the mobile or web app. It includes a newsfeed of activities from inputs from the field - GC and subcontractor alike. Please contact us at help@rakenapp.com if you need assistance. Thank you! Replied March 2019 --- ### Awesome product for field accountability - Overall rating: 5/5 - Reviewer: Jon W. - Verified reviewer: Yes - Industry: Glass, Ceramics & Concrete - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The software has allowed our company to keep an eye on the daily installations at the jobsite. If a PM sees a picture they have a question about, they can immediately reach out to the field workers and discuss it. Having the gallery to go back to if the GC has questions later on in the project has been invaluable on numerous occasions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have all of our Foremen, Superintendents, and Project Managers using this software. It's perfect for keeping up with what is going on in the field, and provides accountability for each crew to make sure their installs are up to standards and specs. #### Cons It would be great if the software could integrate more with the device's GPS for features such as time cards. It already uses GPS when setting up a project in the field by using your current location as the project address. Knowing where the employees are when they clock in would be helpful as well. ## More reviews [Next reviews](https://www.softwareadvice.com/construction/raken-profile/reviews/?page=2) --- RAKEN Reviews, Pros and Cons - 2026 Software Advice