Our superintendents dreading writing out laborious daily reports. RAKEN makes field reporting far more efficient and allows our guys to spend more time doing what they need to do, to supervise and manage the work in the field.

It's easy for our supers to keep track of their daily field reports, click of a button, on their iPads. Couldn't be easier. The ability to view the reports in the office on our desktop is key. The email notifications are great.

none, it accomplishes all that we need it to do.

I find Raken to be extremely useful. It provides logging and "eyes in the field" from the office.

I like the ease of use, training tool and data logging options.

I do not like that I have to contact Tech Support if one of the Techs has found themselves locked out of the app. It would be quicker/easier if I had the option to reset the password link for them.

Works well for the most part besides for a few issues here and there. Your team does a good job being accessible and reaching out to help. Certain features we would like to see implemented that don't seem to be on your teams' plans have us looking for solutions elsewhere.

Accessibly and the simple interface makes the integration into using very simple for employees new to online softwares. The surveys are also very helpful and allow for easy to compute data being accessible for everyone to see.

Isn't much that can be tailored to our needs specifically. We have discussed with members of your team on certain features or abilities we would like to have available that you are unable to meet.

Access by other team members. Raken provides office workers a view of daily activities and photos without the need to be onsite. We are able to communicate and collaborate on job issues

Sometimes its difficult to navigate to the correct tab

We have been using the Raken app now for almost 8 months. We have found that this greatly cuts on paper waste, and improves response time by having uploads available in real time.

We are a commercial wood framing company. The best feature of this app is the ease of use for all of our foremen. The speak-to-text works great, and uploading pictures are simple. This gives us plenty of real-tie information.

Once you have multiple projects going, sometimes it is difficult to find a specific log that mentions a key item you are looking for from a month or two ago. A keyword search feature to sort through the daily logs would be nice.

Good really helpful and like using it

Helps me save time and keep track of daily works done and also log the weather etc

Some small tweaks would help me. But the team are looking at this

Excellent I really enjoy logging on from any device and it all keeps trac k.

Customer support and accuracy I like the way it keeps track of the hours even on other jobs

Rollover. And the way it carries over I have no problem and if there is I call customer support

I like it other that It takes a long time for pictures to load on the app and on the desktop.

I like all the pictures. but they do take a long time to load on the app and desktop.

It takes a long time for pictures to load on the app and on the desktop.

It's very user friendly. We have employees who aren't tech savy but they haven't had problems using it.

That all of our guys don't use it in the way that we ask them to.

Everything from recording issues on job site and keep daily log for everything

There’s no option for employees signature, on JHA OR TOOL BOX TALK

Before Raken our Superintendents were filling out numerus hand written forms each day, this caused it to be impossible to get updated information with out making a lot of phone calls that took the eyes of our Superintendents off the quality of work being preformed. with Raken we have adapted all the information into the system and it can be accessed at any time, with pictures and descriptions. When we were looking for an app to cover all of our needs, Raken was the best option and at a affordable price. The Raken support team has always been quick to assist when needed.

It has all the reporting areas we need to provide quick access to information and our Superintendents can easily fill out information during the work day without taking a lot of time away from overseeing work quality.

Raken is always wanting feedback so they can improve the content of the program, our company has sent several ideas in for consideration over the time we have used the Raken program. Raken always response letting us know they appreciate our input.

We have been really happy with Raken customer support.

Raken allows for easily uploading field notes and progress photos. We also have created customized checklists that we use for project initiation, preconstruction and progress meetings and punch list.

It would be better if the checklists were available right from the main screen where the daily report is listed. I think that would help team members remember. They are a little bit buried and not intuitive to find.

Good and fast pace. I like baing able to mix computer and app updating depending on needs.

I can track delays easily with pictures going back to dates.

I would like to be able to see a list of one particular section of the survey throughout the whole project instead of looking day by day I.E. - (Oct23) Survey: Any delays today? Yes, rebar was not done on West wall... (Oct 14)Survey: Any delays today? Yes, rebar was not done on North wal... Etc.

Due to the ease of use of this product, the entire team that now does Daily Reports does them quickly and easily and most important they do them DAILY because of this great product.

Started out with the free trail version on a single construction project, and after seeing how well it worked and how easy it is, we are implementing this program on several additional teams to get buy-in from more company members. It is extremely easy and QUICK to fill-out valuable daily information. I love the ability to quickly snap pictures right within the app and the final report timestamps the photos and formats them beautifully in the end product for distribution. Implementation of your company-specific logo is a great touch and it is very professional looking.

I wish we could add some fields / customize them a bit (for example, adding an Overtime and Double Time section to the hours). Also it would be great if we could search from within the iOS app - not just for days but also for content within reports in case we need to go back and look things up.

Has been great. Customer support is excellent. They check in to make sure everything is OK frequent on the beginning while you are learning. After that they still occasionally check in & if you message them on the RAKEN site they are quick to respond.

The ease of tracking what is going on with my jobs & being able to hold others accountable by having record of the quality of work we are doing. We polish concrete so in the past without this program we would polish a floor & other trades would come in & abrade the floor with the grit & grime brought in & not cleaned up because the parking lots are rarely finished until the end. When the job was ready to turn over to the customer of course the shine was not as good & we would get the blame for not polishing well originally. Now we have documented readings of our shine & no issues. The GC's really like this as well as I email to them daily to show our progress & things we need them to do to operate.

I have no complaints. I do have a suggestion if you could make the workers to where if you made a mistake while inputting their information (name) to be able to edit instead of having to delete & redo. Not a big deal if that is not east to do.

The time it saves. Ease of use. Great to use with pictures.

Lack of OneDrive interface. Inability to turn off photo saving. Lack of Caching.

Effective and efficient way to keep track of data and information for construction and contracting companies. This software supports the growing interest in using new technology in the workplace, especially in construction.

Very basic and simple way to keep track of daily reports, time cards, and daily tasks while out on the job site. The app can be used on Apple or Android devices. Weekly and monthly summaries are automatically sent to your email from the app, which is very convenient and cuts time of actually having to enter data manually onto spread sheets. Updates through pictures and videos of projects and job sites from anyone is another great feature of the software. Time cards are automatically updated and can be edited as needed by the company or by the employee without the hassle of having to log into HR.

The app is meant to make daily tasks easier to keep track of, but that doesn't mean that it will keep track of everything and won't have software issues along the way. Depending on the amount of system update tracking, older devices, especially smartphones, may not be supported at all or for very long. That is important to look into when looking for a safe and efficient app that deals with information that is vital to your company. There also is not a backup guarantee if something with the system crashes so always have another way of tracking your data!

Very easy to teach others and ability to basically give the clients and project managers an eyes on the site and consistently be updated on the projects is a huge plus.

As the person who has access to all of the program, I should be able to translate those powers to the app as well and be able to adjust the options from my phone as well. The phone shouldn't just be for the daily report but for me, Account Admin, to adjust the projects accordingly as well that might be only available on the computer.

I have used it daily for 13 years between the 2 companies I have worked for

You answer questions and upload pictures and the format of the report is put together for you

It can be glitchy. I don’t like that you can’t add pictures to the equipment if you have already passed that day

Experience has been great. Customer service is always really responsive. Owners love the reports

Super easy to use & explain to others for use. Owners love the Super Daily. Weekly & monthly reports are great ways to keep management involved

Occasionally email addresses for super dailies get cleaned out and no one gets the reports. which it had some more safety integration or file uploading to use fillable PDFs

I am enjoying using Raken and find it a valuable tool in managing my project.

I love the easy the auto populating of weather, the ease of documenting your day to day activities, visitors, delays and safety.

I would like a easier/ more specific sort function for monthly reporting, i.e weather days, man hours per sub etc.

I like the fact that as I go throughout the day I can pull up a specific job/project and input about production or problems that arise ...

It is kind of confusing to figure out how to edit if you’ve already signed Report for that day ...at least for myself .. I’ve gotten it down now though once I figured out what need to do ..

Excellent

Very user friendly. Great support network . Been using Raken for over four years . Wish I could my new firm to use it

Hoping they will do a software for QC and punch

Great way to keep all our daily reports in one place, and very easy for our foremen to use.

The new update doesn't let you click on the completed daily reports from the calendar on the desktop. Attachments from the surveys don't go to the overall attachments for the day.