RAKEN vs RazorSync

RATING:

4.7

(184)

RAKEN has 184 reviews and a rating of 4.66 / 5 stars vs RazorSync which has 497 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (184)
4.3 (497)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 11, 2024
October 9, 2023
Pros/Cons
  • Pros

  • Our owners love the effective communication that the daily report offers. I personally love how easy it is for our team to use.
  • This is a good piece of software for small to mid size contractors. It allows easy tracking of time and costs allocated to a project, and can help keep you on track to maintain profitability.
  • Cons

  • There has not been any issues or problems with the software that has stood out to me. Only thing I've had trouble with in the past has been pictures uploading sideways.
  • The app keeps logging my guys out & they have problems logging back in. I am having problems getting my reports.
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  • Pros

  • Ease of use for our field technicians so we could count on them actually using the software. Integration with Quickbooks has been seamless.
  • Best part about the software is the ease of access with the app and website, it is accessible through many outlets which is nice.
  • Cons

  • Will admit some of our problems with system were employees not remembering how to operate system.
  • We have brought this issue up for years. When a user is deactivated their job history on work orders is lost.
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Pricing Range
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$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos