Relatics linked the project and the organization. The Gotthard Base Tunnel project with Relatics
Pros: The high flexibility of Relatics allows a gradual development and expansion of the database. As a result of this, more project areas can be implemented step-by-step in the database model. Through this, specific project characteristics and information requirements can also be considered. This also contributes to acceptance of the users and throughout the project organization. In addition, the flexibility of Relatics allows us to adapt to changing project requirements and conditions. In our project, Relatics is used in following project areas throughout planning, implementation as well as in the start-up phase of the railway tracks of the Gotthard Base Tunnel and of the access routes: - Requirements Management - Documents Management - Controlling (KPI's) - Quality management / quality control - Material Management - Equipment/Machinery: Maintenance / Repair - Time recording (labourer) ¿ Due to training offered by Relatics, we could enable our own staff to make adjustments / settings to the database by themselves; ¿ Access rights can be defined dependent on user requirements ¿ Access and use is possible on mobile devices ¿ Intensive monitoring and support by Relatics employees during the implementation of the project ¿ The support of Relatics was always available and was carried out without delay. Cons: Any negative experiences and disadvantages could be observed by us through the endeavours of Relatics to ensure steady development and improvement. Also, they responded to individual customer requirements to rule out any disadvantages early on. All in all, no disadvantages materialized themselves due to these precautions. Overall: We see Relatics as a partner who has contributed to our project success. High confidence and a cooperative relationship was created through direct and personal contact with the Relatics employees.