Sage 100 Contractor Software (formerly Sage Master Builder)


Sage 100 Contractor, formerly known as Sage Master Builder, focuses on small to midsize construction companies, whether they are a general contractor, service or specialty contractor or a home builder.

Suitable for companies that have outgrown generic accounting software, the suite of applications encompass the entire construction cycle and include accounting, estimating, project scheduling and management, job costing and service management. The software provides an interactive dashboard that provides instant visibility into things like the status of current job costs, pending operations or company performance. The dashboard also enables users to drill down into larger data sets and see further details like invoices generated or the latest change order.

Users can leverage multiple reporting templates available to generate customizable business reports as per business need. Using predefined yet customizable alerts, the system can also send out an email notifying employees of issues like an expiring certificate of insurance or a low bank balance. A centralized view of projects lets the team see anything related to a job like estimates, invoices, job cost reports, change orders, RFIs, punch lists and more.

Sage 100 Contractor also has cloud-based capabilities through Sage Construction Anywhere. Sage’s network of business partners and consultants, and their ongoing customer phone support, all specialize in construction software.

Dashboard
Dashboard

Dashboard

Desktop

Desktop

Dispatch board

Dispatch board

Process map

Process map

Supported Operating System(s):

Windows 8



266 Reviews of Sage 100 Contractor (formerly Sage Master Builder)

Overall rating

4.0 / 5 stars

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Showing 1 - 20 of 266 reviews

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Ella from Rider Insurance Company

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Specialized and Concise

With construction accounting, there are unique situations that make QuickBooks less desirable to use. This program allows for work-in-process tracking and job costing better than average accounting software.

Pros

It's specialized for the construction industry

Cons

It doesn't integrate with QuickBooks if you do a conversion

Review Source: Capterra

Amy from Robert Half

Number of employees:  10,000+ employees

Ease-of-use

Customer support

Functionality

October 2018

Sage

Overall I really enjoyed Sage

Pros

I love Sage. The reporting from this software is great and doing payroll is so easy. There are quite a few steps but nothing is too intricate. It is great for smaller companies.

Cons

Sometimes the rows will stick, causing the pace of work to slow down.

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Functionality

October 2018

Difficult to Use.

Pros

Sage 100 Contractor can do almost anything you would ever need as a General Contractor. It is packed with features.

Cons

Even though it can do almost anything you need it to do, the learning curve is difficult. It seems like there are way too many steps to do one simple thing.

Review Source: Capterra

Donna from Aztec Construction & Mechanical, Inc.

Industry / Trade:  General contractor

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Probably the easiest accounting software to learn; especially if you don't have an accounting background.

Pros

I love the ease of entering data and printing out the respective reports.
Very user friendly.
Updates are a breeze to download/upload.
The technical representatives are very knowledgeable and helpful. They have never let me down.

Cons

None; I have never had a question or concern that didn't get resolved the first time; we just have to wait until 9:00 a.m. local time to initiate the on-line chat (but on the flip side, we have until 6:00 p.m. local time to contact them).

Review Source

Michael from Colantonio Inc.

Industry / Trade:  General contractor

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Master Builder, master program

Pros

Master Builder is very easy to use and to run reports. Able to do many tasks from one program which saves time

Cons

The program is DOS based to it is difficult to use at times because everything is not windows based. Not easy to use remotely.

Review Source
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Sage 100 Contractor - Payroll & Employees

Sage 100 Contractor is a good program for small to medium construction companies. It is user friendly and straight forward.

Pros

This software has a pretty good HR setup for entering employees, as well as a flow for payroll processing. A/P and A/R are easy and straightforward to use.

Cons

This program does not export reports to Excel well at all. I use data in Excel to create pivot tables in order to answer specific questions/for auditing purposes/etc, however when data is exported into Excel it is often almost unusable.

Review Source: Capterra

John from Stone Construction Company

Industry / Trade:  General contractor

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Construction accounting and management detailed and accurate.

I've been using the system for over 20 years and I've really never found anything better.

Pros

flow thru of job cost estimate into accounting into project mgmt. Input screens are almost all the same layout/format. Very good customer support.

Cons

Learning curve is a little longer when starting out. The scheduling module is not good. Customizing reports is not easy.

Review Source

Rene from Carver Construction Ltd.

Industry / Trade:  General contractor

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great Product. Very well suited to our company needs

Overall I do like the program. It has made my life alot easier.

Pros

Easy to use, once you have taken the training. This product takes care of financial and project management in one easy entry. The end of year process is made simple and Sage sends out a year end checklist so that you don't forget anything. The Sage University and Sage City offer a a lot of information, but anytime I have had to contact Customer Service they have helped solve my troubles in a timely and knowledgeable fashion.

Cons

Although there are numerous reports in the system, they don't always meet our need, I have tried to modify or create my own report but it is not user friendly. I had pay Constructive Solutions to create the report needed. Not all reports can be converted to Excel, which creates extra work, if an excel spreadsheet is required.
Also I find the Bank Reconciliations challenging, the sorting options are not great, even though I know lots have requested a numeral sorting option it has not been done (yet, hopefully it is coming)

Review Source

Jamie from Blue Spruce Construction Services

Industry / Trade:  General contractor

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Not User friendly, but has all the functions you could ask for.

Pros

This product is really a one stop shop. You don't really need a ton of supplementary programs to run your business. This program can do a lot and there isn't a need for any other project management soft wares.

Cons

The product is not intuitive. You need to be trained on it and if there is something you don't know how to do it is not easy to figure it out.
It also has a few technical difficulties and the customer service for this product is very inefficient.

Review Source

Andrew from Blue Spruce Construction

Industry / Trade:  General contractor

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

The bookkeeper who loves bookkeeping

Overall I really like Sage, but it would be so much cooler if it was cloud based

Pros

The way Sage is set up is that it will not let you make mistakes. As in you can't change things at will you have to dig in and change transactions from the source. This means that everything will be correct, this also means that it's a lot more of a hassle if you make a mistake. Still so many features that slowly our team is incorporating into our everyday systems that I think if used properly can make your life so much easier

Cons

So unless you are a coder/ super IT guy, there are many things with Sage that will give you trouble, like report writing and getting all of your computers to talk to each other, and now they have it so you can't call them until you chat online with them which is Sooooooo annoying. I have had really good customer service and really bad customer service with them, just depends on who you get, and how willing they are to help you.

Review Source

Perry from Panda Technology Group, Inc.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Poor customer service ruins it all

the product is pretty decent when all is perfect, but once the wheels fall off the track you can almost never get them back on.

Pros

It is a basic, simple contractor package, estimates, bills, customers, lets me run the business. the navigation is pretty straight forward, the reports are all there that anyone would need, and it installs simply.

Cons

Customer support is terribly lacking. When something goes wrong I am often down for the rest of the day and into the next day. they don't call back many times, and because I use it in the evening there is no support then. I have to cal them during their hours, and when I miss a return call, i have to call back and wait on hold for a long time.

Review Source: Capterra

Eliezel from The Woodlawn Cemetery

Industry / Trade:  Other specialty contractor

Number of employees:  51-200 employees

Ease-of-use

Functionality

August 2018

Sage is "Chuck Full" of great features.

Overall it's a good piece of software. It's functional and can be used across a wide variety of industries.

Pros

It has a wide variety of features that can be used in a wide variety of levels in a wide variety of industries.

Cons

The reporting function could be standardized and the customization added afterwards as it helps to better outline an ultimate report or a variation of said report.

Review Source
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Functionality

August 2018

Sage - Great for all "technology comfort levels"

I used it for a few years within a construction company. It worked very well for tracking jobs.

Pros

Easy to navigate and great for use on mobile devices

Cons

a bit spendy but worth it in the long run

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Good basic program

Pros

It is a very basic easynprogram to use for beginners and construction business owners. The lay out it fairly simple to use.

Cons

Not a lot of control of how the background applications work for this. Just a bit too basic for a skilled bookkeeper to use.

Review Source: Capterra

Mike from Stone COnstruction

Industry / Trade:  Earthwork/excavating

Number of employees:  11-50 employees

Ease-of-use

Functionality

July 2018

Easy to use and easy to navigate the software

Pros

Navigation is simple and easy to learn. Most can be up and running in a short amount of time. There are frequent updates that keep the software running and several enhancements as well.

Cons

The reports should offer more customization. The accounting side should have more capability to customize and do more analysis.

Review Source

Ryan from Lipka Builders LLC

Industry / Trade:  General contractor

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Love the software for estimating

Pros

Very customizable in most aspects, accurate and easy to rearrange information to the way you want it.
Fairly easy to use if you have some computer knowledge.

Cons

Some of the reports would be nice to be able to customize more.
Can be a little gliche at times.
Overall pretty good.

Review Source
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Functionality

June 2018

Very overwhelming product with not a lot of support

Pros

I love how it is an all in one product with options to add to it for your business needs. Ease of invoicing clients and keeping up with clients balances and pending orders. Clients like that they can receive invoices and account statuses via email.

Cons

The main thing as a bookkeeping is that reconciliation is a very long process and there is no way of locking the books so changes can't be made by others.
The inventory system is very overwhelming when updating levels after doing inventory counts.
I never had great success with support and when I did get some help it was someone who wasn't very educated in the matter or Couldn't help me.
Entering charges from bank statements is a long process and not always easy to use.
But overall if your main need is invoicing and creating quotes for clients this is the software for you.

Review Source: Capterra

Zhiwei from Rivers Contractor

Industry / Trade:  Construction manager

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Good product and good value

Pros

Good support team, all the questions will be answered and frequent updates bring this old software to today's standard.

Cons

Navigation could be better, it is customizable, but still need to put in effort. No real field support, only good for office usage.

Review Source

Kelly from Precision Plumbing and Heating Inc.

Industry / Trade:  Plumbing

Number of employees:  51-200 employees

Ease-of-use

Functionality

June 2018

Brick Wall

It takes a lot for me to give a bad review for anyone, so this is how far I've been pushed. We've had this program for over a year and we all wish we had gone with a different one!

Pros

I think it could be a good product but no one will get you past basic training unless you pay a ton of money to get it.

Cons

Everything is a fight to get where and what you need. Things that should be basic construction billing, service, payroll etc are impossible to find. If you want help, forget it. You can "live chat" after being on the wait list for hours, or put in a service ticket only to be told to take their classes. No immediate help, Also you have to go through a "Sage re-seller" to get Sage in the first place.

Review Source

Arthur from Manufacturing

Industry / Trade:  Construction manager

Number of employees:  201-500 employees

Ease-of-use

Functionality

June 2018

Easy to user and navigate

Pros

Software is easy to installed. Navigation is simple and easy to learn, was able to learn how to use in a week or less.

Cons

Sometimes connection to database would take a little while open. Application was freeze at times when opening multiple windows.

Review Source

Displaying 1 - 20 of 266 reviews