Sage 100 Contractor Software (formerly Sage Master Builder)


Sage 100 Contractor, formerly known as Sage Master Builder, focuses on small to midsize construction companies, whether they are a general contractor, service or specialty contractor or a home builder.

Suitable for companies that have outgrown generic accounting software, the suite of applications encompass the entire construction cycle and include accounting, estimating, project scheduling and management, job costing and service management. The software provides an interactive dashboard that provides instant visibility into things like the status of current job costs, pending operations or company performance. The dashboard also enables users to drill down into larger data sets and see further details like invoices generated or the latest change order.

Users can leverage multiple reporting templates available to generate customizable business reports as per business need. Using predefined yet customizable alerts, the system can also send out an email notifying employees of issues like an expiring certificate of insurance or a low bank balance. A centralized view of projects lets the team see anything related to a job like estimates, invoices, job cost reports, change orders, RFIs, punch lists and more.

Sage 100 Contractor also has cloud-based capabilities through Sage Construction Anywhere. Sage’s network of business partners and consultants, and their ongoing customer phone support, all specialize in construction software.

Supported Operating System(s):
Windows 8

259 Reviews of Sage 100 Contractor (formerly Sage Master Builder)

Showing 1 - 20 of 259

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  • Rene from Carver Construction Ltd.

    Specialty: General contractor

    Number of employees: 2-10 employees

    September 2018

    Great Product. Very well suited to our company needs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall I do like the program. It has made my life alot easier.

    Pros

    Easy to use, once you have taken the training. This product takes care of financial and project management in one easy entry. The end of year process is made simple and Sage sends out a year end checklist so that you don't forget anything. The Sage University and Sage City offer a a lot of information, but anytime I have had to contact Customer Service they have helped solve my troubles in a timely and knowledgeable fashion.

    Cons

    Although there are numerous reports in the system, they don't always meet our need, I have tried to modify or create my own report but it is not user friendly. I had pay Constructive Solutions to create the report needed. Not all reports can be converted to Excel, which creates extra work, if an excel spreadsheet is required.
    Also I find the Bank Reconciliations challenging, the sorting options are not great, even though I know lots have requested a numeral sorting option it has not been done (yet, hopefully it is coming)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jamie from Blue Spruce Construction Services

    Specialty: General contractor

    Number of employees: 2-10 employees

    August 2018

    Not User friendly, but has all the functions you could ask for.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This product is really a one stop shop. You don't really need a ton of supplementary programs to run your business. This program can do a lot and there isn't a need for any other project management soft wares.

    Cons

    The product is not intuitive. You need to be trained on it and if there is something you don't know how to do it is not easy to figure it out.
    It also has a few technical difficulties and the customer service for this product is very inefficient.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Andrew from Blue Spruce Construction

    Specialty: General contractor

    Number of employees: 2-10 employees

    August 2018

    The bookkeeper who loves bookkeeping

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall I really like Sage, but it would be so much cooler if it was cloud based

    Pros

    The way Sage is set up is that it will not let you make mistakes. As in you can't change things at will you have to dig in and change transactions from the source. This means that everything will be correct, this also means that it's a lot more of a hassle if you make a mistake. Still so many features that slowly our team is incorporating into our everyday systems that I think if used properly can make your life so much easier

    Cons

    So unless you are a coder/ super IT guy, there are many things with Sage that will give you trouble, like report writing and getting all of your computers to talk to each other, and now they have it so you can't call them until you chat online with them which is Sooooooo annoying. I have had really good customer service and really bad customer service with them, just depends on who you get, and how willing they are to help you.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Perry from Panda Technology Group, Inc.

    Number of employees: 2-10 employees

    August 2018

    Poor customer service ruins it all

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    the product is pretty decent when all is perfect, but once the wheels fall off the track you can almost never get them back on.

    Pros

    It is a basic, simple contractor package, estimates, bills, customers, lets me run the business. the navigation is pretty straight forward, the reports are all there that anyone would need, and it installs simply.

    Cons

    Customer support is terribly lacking. When something goes wrong I am often down for the rest of the day and into the next day. they don't call back many times, and because I use it in the evening there is no support then. I have to cal them during their hours, and when I miss a return call, i have to call back and wait on hold for a long time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Eliezel from The Woodlawn Cemetery

    Specialty: Other specialty contractor

    Number of employees: 51-200 employees

    August 2018

    Sage is "Chuck Full" of great features.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Overall it's a good piece of software. It's functional and can be used across a wide variety of industries.

    Pros

    It has a wide variety of features that can be used in a wide variety of levels in a wide variety of industries.

    Cons

    The reporting function could be standardized and the customization added afterwards as it helps to better outline an ultimate report or a variation of said report.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 201-500 employees

    August 2018

    Sage - Great for all "technology comfort levels"

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    I used it for a few years within a construction company. It worked very well for tracking jobs.

    Pros

    Easy to navigate and great for use on mobile devices

    Cons

    a bit spendy but worth it in the long run

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    August 2018

    Good basic program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is a very basic easynprogram to use for beginners and construction business owners. The lay out it fairly simple to use.

    Cons

    Not a lot of control of how the background applications work for this. Just a bit too basic for a skilled bookkeeper to use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mike from Stone COnstruction

    Specialty: Earthwork/excavating

    Number of employees: 11-50 employees

    July 2018

    Easy to use and easy to navigate the software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Navigation is simple and easy to learn. Most can be up and running in a short amount of time. There are frequent updates that keep the software running and several enhancements as well.

    Cons

    The reports should offer more customization. The accounting side should have more capability to customize and do more analysis.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ryan from Lipka Builders LLC

    Specialty: General contractor

    Number of employees: 2-10 employees

    July 2018

    Love the software for estimating

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very customizable in most aspects, accurate and easy to rearrange information to the way you want it.
    Fairly easy to use if you have some computer knowledge.

    Cons

    Some of the reports would be nice to be able to customize more.
    Can be a little gliche at times.
    Overall pretty good.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    June 2018

    Very overwhelming product with not a lot of support

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    I love how it is an all in one product with options to add to it for your business needs. Ease of invoicing clients and keeping up with clients balances and pending orders. Clients like that they can receive invoices and account statuses via email.

    Cons

    The main thing as a bookkeeping is that reconciliation is a very long process and there is no way of locking the books so changes can't be made by others.
    The inventory system is very overwhelming when updating levels after doing inventory counts.
    I never had great success with support and when I did get some help it was someone who wasn't very educated in the matter or Couldn't help me.
    Entering charges from bank statements is a long process and not always easy to use.
    But overall if your main need is invoicing and creating quotes for clients this is the software for you.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Zhiwei from Rivers Contractor

    Specialty: Construction manager

    Number of employees: 11-50 employees

    June 2018

    Good product and good value

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Good support team, all the questions will be answered and frequent updates bring this old software to today's standard.

    Cons

    Navigation could be better, it is customizable, but still need to put in effort. No real field support, only good for office usage.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kelly from Precision Plumbing and Heating Inc.

    Specialty: Plumbing

    Number of employees: 51-200 employees

    June 2018

    Brick Wall

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    It takes a lot for me to give a bad review for anyone, so this is how far I've been pushed. We've had this program for over a year and we all wish we had gone with a different one!

    Pros

    I think it could be a good product but no one will get you past basic training unless you pay a ton of money to get it.

    Cons

    Everything is a fight to get where and what you need. Things that should be basic construction billing, service, payroll etc are impossible to find. If you want help, forget it. You can "live chat" after being on the wait list for hours, or put in a service ticket only to be told to take their classes. No immediate help, Also you have to go through a "Sage re-seller" to get Sage in the first place.

    This review was submitted organically. No incentive was offered
    Review Source
  • Arthur from Manufacturing

    Specialty: Construction manager

    Number of employees: 201-500 employees

    June 2018

    Easy to user and navigate

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Software is easy to installed. Navigation is simple and easy to learn, was able to learn how to use in a week or less.

    Cons

    Sometimes connection to database would take a little while open. Application was freeze at times when opening multiple windows.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • nelson from stoneleaf construction

    Specialty: Construction manager

    Number of employees: 11-50 employees

    June 2018

    Home Builder Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As an overall comment , Sage 100 contractor will fit all your requirement if your company is in a small to medium size range , you will have control over all the construction stages , from project scheduling , estimating , job cost and service management. with all the reporst template you can quickly have a visual understand of all the progress.

    Pros

    is a complete suite so you will be able to go thru every aspect needed in construction from scheduling to estimating , RFI and Change order. it is relatively easy to use and uderstand and you will have a lot of capabilities with the reports either you use custom or default templates.

    Cons

    there is nothing to say that can be a cons because you can manage the entire process with it , i mean , you can get the job done with this , maybe it would be great to not have the necessity of some updates to have the ability to send mass emails to all vendors.

    This review was submitted organically. No incentive was offered
    Review Source
  • Monica from 3dcart

    Number of employees: 51-200 employees

    June 2018

    Great program for contractors

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I used this software a few years ago so I am sure it has improved since then. I loved how I was able to enter all of our subcontractors contracts with us and invoicing was easy to use as well.

    Cons

    I dont think I disliked anything about the sage software. It was user friendly and I liked it very much.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tonnie from ROC Homes

    Specialty: Home builder - custom

    Number of employees: 2-10 employees

    June 2018

    Needs some updates.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is easy to use - screen layouts are easy to maneuver and data input keystrokes are efficient. Report capabilities offer a multitude of variations and the options for customized reports is available.

    Cons

    Portions of the system need to be updated! Particularly there currently is not a way to do a mass email to all vendors involved in a project without accessing every one! This is making the system outdated. Also there is a disconnect regarding sales tax - it doesn’t automatically follow from takeoff to PO - you have to open and indicate sales tax on every PO that requires it - the only way to get around this is to tax the full job...

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Chela from Spectrum Electric Inc.

    Specialty: Other specialty contractor

    Number of employees: 2-10 employees

    May 2018

    Tracks the Business fully

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I used Sage a while back and was previously trained on the basic overall knowledge of it and once I was fully trained it became a very good tool to have. We used for all of our business accounting, records, employees, etc.

    Cons

    My only disadvantage when I used the program, sometimes it froze our computer and ended up having to close everything.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Randy from Hamptons Habitat

    Specialty: General contractor

    Number of employees: 11-50 employees

    May 2018

    Long Time user

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use accounting program. Helpful and friendly customer support. Frequent updates and enhancements.

    Cons

    Would like it to be a little more versatile. Does not work on devices. Live version has a few glitches.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Heather from White's Diesel Power & Marine Inc.

    Number of employees: 11-50 employees

    May 2018

    Excellent product and support - Very well suited to our business needs!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Mainstream application that is customizable with some time and a little effort :)

    Pros

    This program has allowed us to manage our finances and our operations / inventory under one software application. We appreciate the evolution of the software - regular upgrades to improve on functionality. Operating in a Sage product means most finance staff are at least familiar with the work environment when they begin work. Payroll is always spot on!

    Cons

    I wish there was a better work around in Canada for banking/accruing time for employees - we find Excel on the side is best for now but hope to see improvements in the future.

    Customer statements base the 30/60/90 days on calendar month so if a bill went out on Feb 28th - it would show 30 days on the statement the next day (March 1st).

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jayne from MADA HOLDINGS INC.

    Number of employees: 11-50 employees

    May 2018

    Outstanding customer service - second to none. Thorough data entry type accounting program.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    very detailed / thorough reports; good variety of reports available; incredible customer service

    Pros

    The INCREDIBLE customer service - always willing to assist. They've solved every issue I had throughout the transition from Sage 50 to Sage 100 and have continued to give me exceptional customer support every time. I would not want to be without Sage 100 support.

    Cons

    The Accounts Receivable module doesn't allow you to do a quote and then turn it into an invoice. I've had to use the Service Receivable module to be able to write a quote that could be turned into an invoice, which seems cumbersome to me - I'd much prefer having anything to do with A/R in the A/R module.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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