Sage 100 Contractor Software (formerly Sage Master Builder)


 

Sage 100 Contractor, formerly known as Sage Master Builder, focuses on small to midsize construction companies, whether they are a general contractor, service or specialty contractor or a home builder.

Suitable for companies that have outgrown generic accounting software, the suite of applications encompass the entire construction cycle and include accounting, estimating, project scheduling and management, job costing and service management. The software provides an interactive dashboard that provides instant visibility into things like the status of current job costs, pending operations or company performance. The dashboard also enables users to drill down into larger data sets and see further details like invoices generated or the latest change order.

Users can leverage multiple reporting templates available to generate customizable business reports as per business need. Using predefined yet customizable alerts, the system can also send out an email notifying employees of issues like an expiring certificate of insurance or a low bank balance. A centralized view of projects lets the team see anything related to a job like estimates, invoices, job cost reports, change orders, RFIs, punch lists and more.

Sage 100 Contractor also has cloud-based capabilities through Sage Construction Anywhere. Sage’s network of business partners and consultants, and their ongoing customer phone support, all specialize in construction software.

 

Sage 100 Contractor (formerly Sage Master Builder) - Dashboard
 
  • Sage 100 Contractor (formerly Sage Master Builder) - Dashboard
    Dashboard
  • Sage 100 Contractor (formerly Sage Master Builder) - Desktop
    Desktop
  • Sage 100 Contractor (formerly Sage Master Builder) - Dispatch board
    Dispatch board
  • Sage 100 Contractor (formerly Sage Master Builder) - Process map
    Process map
Supported Operating System(s):
Windows 8

208 Reviews of Sage 100 Contractor (formerly Sage Master Builder)

 

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Software Advice Reviews (205)
More Reviews (3)

Showing 1-20 of 205

Matthew from Mayfield Construction, LLC
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

It has been very hard to learn. U-tube tutorials whould be a big help.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Job costing is great. I like the fact that the costs are accurately reflected in the cost codes. The estimating portion allows for really comprehensive takeoffs.

Cons

The report writer is really poor. I need the ability to run Cash Basis reports. My accountant is trying very hard to get me to switch to Quick Books because of the reports I bring him at the end of the year. Some tasks could be automated to save time.

Review Source
 
 

Michelle from Eastman Associates, Inc.
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Sage/timberline user for over 20 years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Timberline was a wonderful product. Sage isn't Timberline for sure.

Pros

All modules interact well. We have our entire system in balance at all times so that helps with all programs.

Cons

The yearly support costs are very high and you get very little for them now. Payroll now requires you to buy service through a third party person Sage picked and the third party vendor hasn't worked out the bugs. We have to pay for the support as well as the cost for Aatrix (Sage's pick. No input from us)

Review Source
 
 

Karen from Rustler Construction Inc.
Specialty: General contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Good Product - Basics are covered and constantly trying to improve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The payroll and accounting end of things work well - tax updates etc. all run smooth. Forces you to make certain entries balance etc.

Cons

Set up of jobs is a bit tricky and not done often enough that you remember how each time. Creating custom reports is difficult and system is a little lacking in auto reports.

Review Source
 
 

Kristen from Patriot Construction
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Difficult Program - Customer Support is Helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The upfront costs of this product are very expensive... to set up reports and costs of training, don't expect to stay on budget! The set reports it comes with are useless and cannot be manipulated which means they just take up space! customer service / support is helpful but I don't want a product that I have to call every other day to get help on. I am very technologically savvy and this product is very difficult for even the most advanced user.

Cons

This program is more than frustrating. After several years of trying to get it to function in my office, we got rid of it and switched to Procore. Even simple tasks are made complicated using this software. To many steps to take to do simple tasks that other project management software do quickly and easily. Worst part is Sage uses the enter key instead of the tab key... this is not standard on any program and is difficult to get used to.

Review Source
 
 

Bill from Capital Industries
Specialty: Mechanical/HVAC
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

If I knew then what I know now.......

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I went to the Regional Sage User Conference this year and there are considerably more Sage 300 users than Sage 100 users. Maybe Sage 300 has the much better product.

Pros

The Gold Package Sage Support is the best thing this product has to offer. With that annual package you get unlimited support from their customer support group.

Cons

The reporting system needs to be more flexible. I tried to have the Sage guru report writer write some custom reports and he said he couldn't provide all of what I wanted and I wasn't being that demanding. Also, don't make a mistake, especially in payroll. Our payroll girl made a couple of mistakes and none of the various support techs we tried could correct her mistake.

Review Source
 
 

Michael from Colantonio Inc.
Specialty: General contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

A solid system for project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

good software for medium sized general contractors

Pros

The program was easy to use and navigate. Very easy to run reports, from very specific to general reports.

Cons

The program was limited to what it can do. All info needed to be entered, there were not shortcuts or smart entries like Excel

Review Source
 
 

Diane from Grate Fireplace
Specialty: Other specialty contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Cumbersome program, customer support is lacking

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I've used this program for five years and have had nothing but frustration with it. It is a poorly written program - it is not intuitive or user friendly at all. I have experienced consistent errors (even being proactive with updates) causing loss of work and productivity. Resolve through customer support can additional lost hours in wait time. I strongly do not, nor would my accountant with several years of experience on multiple other programs, recommend investment in this product. There is very little to like about this program..

Cons

Even simple tasks are made complicated by this program. The knowledge base (self help) may not have the necessary information to resolve a problem. In that case, you must have a subscription to reach technical support which is an additional fee. Wait times can be several hours. If you do not have a subscription, you will NOT be helped.

Review Source
 
 

Rob from Feedbackwrench
Specialty: Other specialty contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Great Construction accounting sotware

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It paid for itself quite quickly!

Pros

THis software is integrated to the tilt - which means we enter data once, and never again. The estimating module and the job costing are the main reasons why we love this software.

Cons

When you get started, you have to hire a great company to help you get started because theres lots of reports to set up and training in the new system takes getting used to.

Review Source
 
 

Rene from Carver Construction Ltd.
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Sage 100 Contractor,- Makes my job easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I do like the accounting / project management, it is fairly easy to learn.
Reports are easy to find.

Cons

The thing I like least about this product is the set reports. It would be nice if I could easily make the reports to match the information our company needs.
The other thing that would be better is if the job costing journal was incorporated into the same screen as the accounts payable invoice screen, instead of have to more to another screen. Lots of steps, takes time.
No accountant copy, makes it a bit challenging for our accountants, at year end.
Last thing is the tab vs enter button. Every other program we have tabs over to next space, very confusing when Sage 100 has enter over to next space, slows data entry down.

Review Source
 
 

Andrew from Blue Spruce Construction Services
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Sage 100 Contractor good for the company bad for the customer

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I do like Sage, but the report problem have been the same for 2 years, and when I call to ask if there is anyway to make them presentable I get a sorry and a put the request on the internet, which I have many times. Nothing happens

Pros

Very useful in many ways. Lots of features all in one place that can keep you organized, on schedule, and on budget.

Cons

For all of these features to work it takes a lot of input. Once you have put in all of this input the numbers are good, but if trying to present something to a client the report system is trash. many times the text doesn't wrap. You can't edit gantt charts at all for scheduling, which doesn't even have dates on it. We are having to pay an outside 3rd party a year to just give us report writing system that is compatible with sage so that we feel comfortable presenting proposals to clients.

Review Source
 
 

ISMAEL from CD BUILDERS, INC.
Specialty: General contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

USER FRIENDLY, EASILY TO LEARN SOFTWARE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

IT WAS AN ASSET WHEN WE WERE A MEDIUM SIZED BUSINESS.

Pros

THE SOFTWARE IS DESIGNED SPECIFICALLY FOR CONTRACTORS WITH FEATURES THAT ARE NOT FOUND IN OTHER BASIC ACCOUNTING SOFTWARE.

Cons

COST MIGHT BE PROHIBITIVE FOR A SMALL CONSTRUCTION BUSINESS. IN ADDITION IT REQUIRE SIGNIFICANT SET-UP TIME ON AUTOMATED PROCESSES.

Review Source
 
 

andy from edhard
Specialty: Other specialty contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Sage 100 ERP System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cons

It might be one of the most complex systems ever written that is not made for manufacturing.
every single module has processes buried. The business partner we have is non responsive. Support help is minimum 2 week response time.

Review Source
 
 

Angelita from Steel erection company
Specialty: Construction manager
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Office Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Having the ability to use accounting billing payroll and keep track of all projects and invoices and send out invoices

Cons

Must take advantage of the "paid" training to use all features. It's a complex program bit useful . Pricing could be a little less

Review Source
 
 

Renee' from CBH, Inc
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Integration with Builder Trend and help with reporting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Changes Sage is making to make our work easier. Seems to be willing to listen and help us out in workflow and reports.

Cons

We would like to see more integration with Builder Trend. According to some reports, Sage is going to integrate, but the sooner the better for us.
Reports are still pretty difficult if you don't have them set up perfectly to get the info we need.
Any help would be appreciated.

Review Source
 
 

allen from AB Excavating Inc
Specialty: Earthwork/excavating
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

doesnt work well with others!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The service and product support for this product is terrible at best, needed some specific questions answered about estimating module and couldn't find anyone with the knowledge to help us.

Pros

This product has a lot of features built in for certain business models , but isn't ideal for construction industry.

Cons

The thing that is bad about this product is no one in our area .I think if implementation of a product isn't done properly ,the product will not do what it was intended to do.

Review Source
 
 

Angelita from Hair salon and spa
Specialty: Roofing & siding
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Office Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Having the ability to access project invoices, payments received, employee payroll, taxes and making payment and receiving payment

Cons

This could have been a little more user friendly. Would suggest a webinar for training. Other wise a great tool.

Review Source
 
 

Elizabeth from Drum Plumbing, Inc.
Specialty: Plumbing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Sage - Master Builder

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The program is easy to use. There are so many reports that provide great information on the company as a whole as well as reports for specific projects.
The representatives in technical support are very knowledgeable and resolve most issues within the first phone call

Cons

It is difficult to customize reports and currently we are unable to use the email feature for scheduled reports. WE have contacted technical support and have been unable to resolve the issue.

Review Source
 
 

Joseph from Paramount Building Construction Inc
Specialty: General contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Sage 100

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that you can run custom reports. Using the time tickets makes it easy to go back and see who was on what job and when.

Cons

old checks change in the register if the person gets a raise. Also if you add a new employee field its gets clicked off in everyone's employee card.

Review Source
 
 

Jeff from Cal Air
Specialty: Other specialty contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Well worth it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We read hundreds of online reviews and interviewed a handful of system solutions. In the end, I am extremely happy with our decision. Sage is very easy to use and has increased our visibility and makes us more efficient every day. The support from the consultants is also fantastic. I highly recommend this product.

Pros

This product is highly integrated; almost every screen and report has drill down capability to see further detail. The job screen allows you to see nearly every input that has been made on a job from a single dashboard (budget, POs, subcontracts, change orders, invoices, payments, etc.)

Cons

The initial cost may seem high, but it is most definitely worth the money. Also, consider server options or a hosted server as part of the initial installation and cost.

Review Source
 
 

Grace from Witmer's construction
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Long time user

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It has worked for us for 20 years.

Pros

We have used versions of this products for 20 years, starting with Master Builder. We appreciate the continual updates. It stays current with new technology and for current contracting accounting standards. .

Review Source
 
 
 
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Showing 1-3 of 3

Gwen from Raby

December 2017

December 2017

Love the software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great cost reporting and accuracy

Pros

Very user friendly, I love the reports and the customizing abilities. I like the equipment module. I love the cost reporting for the jobs and really love the payroll aspect

Cons

support wait times have gotten SO long. I've been using Sage for 4 years now. Used to wait no more than 5 minutes to solve an issue, now it is regularly 30 minutes plus

Review Source: Capterra
 

Tyler from Tri Mission Company

July 2017

July 2017

Good software, but lacks a few key functionalities and poor customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very powerful and customizeable. Allows you to segregate different departments very well. The report writer is powerful as well, minus a few drawbacks.

Cons

Seemingly arbitrary drawbacks in functionality, such has not using true SQL in the report writer, and having a fairly high learning curve in the beginning before you learn how everything really plays into each other.

Review Source: Capterra
 

Joseph from Raineri Construction

June 2017

June 2017

Generating Contract Documents

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Sage is proficient at generating all of the contract documents required for construction ranging from subcontracts, purchase orders, request for information, to Transmittals.

Cons

Sage 100 is not the most user friendly software to use and it can be difficult to make sure that all of the fields have been properly filled out and where to find certain items.

Review Source: Capterra