ServiceM8 vs ConstructionOnline

ServiceM8 has 287 reviews and a rating of 4.67 / 5 vs ConstructionOnline which has 352 reviews and a rating of 4.39 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.67 / 5 (287)

4.39 / 5 (352)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

June 13, 2021

May 18, 2021

Pros/Cons

  • Pros

  • It works! It is simple and easy to use. The support is super stellar!!

  • Fantastic price for so many features. Simple to pick up easy to use. Excellent support staff and customer service.

  • Cons

  • I like it all really but if I had to pick one thing I don't like when it takes a customers email address from an inbox message and uses it as the customer name if it can't recognise it .

  • Reporting is a little light on but improvements are coming soon.

  • Pros

  • I like this is easy to use and easy to explain to my contractors for their use and accessiblity.

  • I like how the software is very easy to use. I have not been on the team long, but have been able to quickly catch up because of how simple and effortless it can be to run a project.

  • Cons

  • The applications need to be tweaked to be a lot more user friendly. Instead of having so many applications, you need to have one source where the contractor/client/vendor can navigate seamlessly.

  • RFI would be nice to have without enterprise. Otherwise it's great

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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75 Recommendations

Downloads and related articles

Pricing Guide

2020 Construction Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos