ServiceM8 vs ConstructionOnline

RATING:

4.6

(302)

ServiceM8 has 302 reviews and a rating of 4.6 / 5 stars vs ConstructionOnline which has 518 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (302)
4.5 (518)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 11, 2024
April 19, 2024
Pros/Cons
  • Pros

  • Our franchise likes the product. I registered prior to them getting the franchise edition.
  • Ease of use and it has great features that don't cost a fortune when compared to other services on the market today.
  • Cons

  • Since this is an online field software program, occasionally the techs have problems figuring out what to email the customer when they are out in the field from their iPads.
  • Not been able to talk to tech support everything is done via chat which can be a pain, the suggestion needs to be where you can more than 3 suggestions.
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  • Pros

  • The user interface is a lot easier. Uploading files and adding clients/team members is significantly better.
  • Also, the client portal will be helpful. They have been very helpful in trying to help us get the software integrated into our business.
  • Cons

  • Don't really have any dislikes. My only complaint is that I waited too long to do the integration between my software programs.
  • Customer service is crap. Features break down all the time and they are no help at getting them fixed.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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34 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos