# ServiceTrade Software Reviews, Demo & Pricing - 2026

> Review of ServiceTrade Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/construction/servicetrade-profile

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ServiceTrade

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Overview

[Reviews](https://www.softwareadvice.com/construction/servicetrade-profile/reviews/)[Alternatives](https://www.softwareadvice.com/construction/servicetrade-profile/alternatives/)

# ServiceTrade 2026: Benefits, Features & Pricing

Wondering if ServiceTrade is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

ServiceTrade

4.6

[(342)](https://www.softwareadvice.com/construction/servicetrade-profile/reviews/)

FrontRunner 2026

Pricing

Pricing available upon request

### About ServiceTrade

ServiceTrade is a field service management (FSM) solution tailored for commercial service contractors that streamlines operations, enhances field performance and boosts sales and client retention. Key features include scheduling, dispatching and customer management.

It offers a mobile application for field technicians to access service history, checklists and reports. The platform also offers a sales CRM to manage the sales funnel and create proposals. ServiceTrade focuses on visibility and control, providing business reporting and accounting integrations.

It enhances client communication through proactive online interactions and uses Smart AI to automate sales processes. ServiceTrade also manages assets and invoices.

Wondering if ServiceTrade is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

## ServiceTrade User Interface

## Popular ServiceTrade Alternatives

Main Product

ServiceTrade

4.6

[(342)](https://www.softwareadvice.com/construction/servicetrade-profile/reviews/)

Ratings Breakdown

-   4.55Ease of use
-   4.47Value for money
-   4.67Customer support
-   4.44Functionality

Pricing

Available upon request

Get Price

Alternative Product

[FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/)

4.6

[(454)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.49Value for money
-   4.68Customer support
-   4.39Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)

4.6

[(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.40Value for money
-   4.59Customer support
-   4.35Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5263)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Fieldd](https://www.softwareadvice.com/cpq/fieldd-profile/)

5.0

[(142)](https://www.softwareadvice.com/cpq/fieldd-profile/reviews/)

Ratings Breakdown

-   4.87Ease of use
-   4.86Value for money
-   4.89Customer support
-   4.89Functionality

Pricing

Starting at $199.00 per month

Get Price

Alternative Product

[BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/)

4.4

[(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/)

Ratings Breakdown

-   4.45Ease of use
-   4.25Value for money
-   4.53Customer support
-   4.24Functionality

Pricing

Available upon request

Get Price

## ServiceTrade Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Select

Pricing available upon request

Plan includes:

-   QuickBooks integration
-   Live support 9 am – 7 pm
-   ET Certification Program
-   Starts at 5 techs

Premium

Pricing available upon request

Plan includes:

-   Service Portal
-   Asset maintenance tasking
-   Project management
-   Salesperson assignments
-   Subcontract work
-   Multiple Terms & Conditions
-   Support for contract price lists
-   Support for custom integrations

Enterprise

Pricing available upon request

Plan includes:

-   Recurring contract invoices
-   Business analytics reporting
-   Smart AI capabilities
-   Tech time tracking & capacity planning
-   Multiple brands
-   Geographical regions

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## ServiceTrade Features

-   Popular features found in Field Service Management
    
    Alerts/Notifications
    
    Billing & Invoicing
    
    Calendar Management
    
    Contact Database
    
    Electronic Signature
    
    GPS
    
    Inventory Management
    
    Mobile Access
    
    Online Time Clock
    
    Quotes/Estimates
    
    Routing
    
    Service History
    
-   More features of ServiceTrade
    
    Accounting
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    API
    
    Appointment Management
    
    Automated Scheduling
    
    Automatic Backup
    
    Availability Management
    
    Barcode/Ticket Scanning
    
    Checklists
    
    Client Portal
    
    Compliance Management
    
    Contract/License Management
    
    Contractor Database
    
    CRM
    
    Customer Database
    
    Customer History
    
    Customer Management
    
    Customer Portal
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Dispatch Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Electronic Payments
    
    Estimating
    
    File Storage
    
    For Commercial and/or Industrial Electrical Contractors
    
    For Plumbing Industry
    
    Historical Reporting
    
    Inspection Management
    
    Inventory Control
    
    Inventory Tracking
    
    Invoice Management
    
    Job Management
    
    Job Scheduling
    
    Job Tracking
    
    Location Tracking
    
    Maintenance Scheduling
    
    Mobile App
    
    Mobile Signature Capture
    
    Multi-Location
    
    Payment Collection in the Field
    
    Preventive Maintenance
    
    QuickBooks Integration
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Recurring Appointments
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Scheduling
    
    Search/Filter
    
    Self Service Portal
    
    Status Tracking
    
    Task Scheduling
    
    Technician Management
    
    Third-Party Integrations
    
    Time & Expense Tracking
    
    Timesheet Management
    
    Time Tracking
    
    Workflow Management
    
    Work Order Creation
    
    Work Order Management
    

## ServiceTrade Integrations

QuickBooks Online

Integration rated 3.8 from 10 reviews

Sage Accounting

Integration rated undefined from -1 review

WordPress

Integration rated undefined from -1 review

QuickBooks Online Advanced

Integration rated undefined from -1 review

ComputerEase

Integration rated undefined from -1 review

Microsoft Excel

Integration rated undefined from -1 review

See all 15 integrations

## ServiceTrade User Reviews

Overall Rating

4.6

Ratings Breakdown

5

70%

4

26%

3

3%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.7

Functionality

4.4

Jeremy V.

Verified reviewer

Construction

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed April 2026

Service trade pros and cons

5

This is an excellent tool that can keep a database of customers information for scheduling, job history and billing purposes.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Very user friendly. Easy to use and can find exactly what I'm looking for. I can access all of the vital information needed to get my job done

Cons:

Sometimes there are issues with site not loading. Specifically when trying to put a PO number in the newest version.

Vendor Response

Jeremy, thank you for sharing how ServiceTrade is helping you and your inspections team get your job done.

Replied April 2026

Read More

KG

Kenneth G.

Verified reviewer

Consumer Services

51-200 employees

Used weekly for more than 2 years

Reviewed July 2025

From Frustration to Adoration

5

The first 4 years, I absolutely hated it. The last 3 years, I would recommend it to everyone. A complete 180. ServiceTrade has continually improved to be an industry leader and have some truly incredible employees that actually care about getting it right.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

ServiceTrade is continually improving and has become an extremely user-friendly platform. They have listened to their customers and made a great product.

Cons:

Absolutely hated server and system updates during working hours. There is nothing worse than being stranded at a customer for an extra half hour on a Friday because someone decided to roll out an update. I believe this has been corrected now.

Reasons for switching to ServiceTrade

I am unsure because the switch was made prior to my arrival.

Vendor Response

Wow! What a transformation story! Kenneth, thank you for giving us a chance to earn your trust and your recommendation. The incredible ServiceTrade employees you mention really do care about giving you and all of our customers that great experience that makes your job easier. Shelley

Replied July 2025

Read More

DR

Daniel R.

Verified reviewer

Construction

11-50 employees

Used unspecified for more than 2 years

Review source

Reviewed June 2019

Great Product

5

Previously 4

The ease of job tracking, scheduling, quoting and billing with Service Trade has made it a vital part of our day to day operations.

Ratings Breakdown

5

Ease of use

Previously 3

5

Customer support

4

Functionality

Previously 4

Pros:

Service Trade is an invaluable tool for our business. It helped take us to the next level.

Cons:

The dashboard could use some revamping, but the rest of the software is fantastic.

Read More

AB

Andrew B.

Verified reviewer

Facilities Services

11-50 employees

Used daily for more than 2 years

Reviewed March 2025

Service Trade is Fantastic

5

Service Trade is wonderful. It has increased our efficiency and transparency tremendously.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

The organization of orders, quotes and scheduling.

Cons:

Inspection Manager seems to be getting worse the more we use it. Between logging deficiencies twice. The Kitchen suppression form has no comment box. If something fails you have to enter a deficiency. We get multiple deficiencies in ST because the form asks the same question multiple times

Reasons for choosing ServiceTrade

Much more capacity, larger system, more process management.

Vendor Response

Hi Andrew, Thanks for sharing how ServiceTrade has increased your efficiency. I'm concerned about the problems you mentioned, so I'm asking someone to follow up to learn more. Thank you for trusting ServiceTrade as your partner! -- Shelley

Replied March 2025

Read More

KL

Kenny L.

Verified reviewer

Public Safety

201-500 employees

Used daily for more than 2 years

Reviewed April 2025

ST for the Win!

5

It has changed the game for us and has enabled us to go completely paper free. Accessing past history is so much easier now rather than digging through files and old emails.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I am an account manager and job estimator. I live in Service Trade. Easy to access our entire customer base, service history, and quote history whether at my PC, or from my phone.

Cons:

I wish the web dashboard on my phone was made more for a phone or tablet, rather than being the same as the dashboard from my PC. An app for the backend dashboard/database would be amazing.

Reasons for switching to ServiceTrade

Upper management decision. We also use a couple other software‘s for tracking when annual inspections were due each year.

Read More

CM

Chris M.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed February 2025

Great software

4

Great platform and the mobile app is easy to use

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

Asset tracking and quick books integration

Cons:

No basic inventory or po system. You can not text customer from service trade or send service links

Reasons for choosing ServiceTrade

It was a better fit from our company with the available features.

Reasons for switching to ServiceTrade

Poor customer service and not enough features

Vendor Response

Hi Chris. Thank you for sharing what you enjoy about ServiceTrade along with some things that we can make easier for you. I've flagged those for our product team. Thank you for trusting us as your business partner! -- Shelley

Replied March 2025

Read More

CB

Chris B.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed January 2025

Servicetrade is the industry leader in software

5

Headache free, always performs as expected

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Perfect fit for the service industry to include field staff, sales staff & office staff. Ease of use & capabilities make Servicetrade the easy choice.

Cons:

No Cons, have used various platforms and for the last 5 years Servicetrade. Wouldn't change anything.

Reasons for choosing ServiceTrade

Overall package with Servicetrade supports a wide range of employees. Single platform was a better fit.

Reasons for switching to ServiceTrade

Not a user Friendly platform for technicians or office support

Vendor Response

Chris, Thank you for sharing how ServiceTrade is helping everyone in your business. We are so proud to be your partner. -- Shelley

Replied January 2025

Read More

Naman K.

Verified reviewer

Information Technology and Services

501-1000 employees

Used weekly for less than 6 months

Review source

Reviewed May 2026

Strong field service platform for scheduling and operations management

4

My overall experience with ServiceTrade has been positive because it brings scheduling, dispatching, work orders, customer communication, and reporting into one platform, which makes field operations much easier to manage. It improves coordination between office staff and technicians, reduces paperwork, and gives real-time visibility into jobs and service history. While the setup can take some time and occasional glitches happen, it’s generally a reliable solution that improves workflow efficiency, service tracking, and customer communication for field service teams.

Ratings Breakdown

4

Ease of use

3

Value for money

3

Customer support

3

Functionality

Pros:

What I like best about ServiceTrade is how it streamlines field service operations by combining scheduling, dispatching, customer communication, and reporting in one platform. It’s especially helpful for keeping technicians and office teams aligned in real time, while the customer portal and automated updates improve transparency and service experience. The mobile accessibility and detailed job tracking also make operations more efficient and easier to manage.

Cons:

Some downsides of ServiceTrade are that it can feel complex to set up initially, especially for teams with custom workflows or smaller operations. Users often mention limited customization in certain forms and reports, occasional mobile app glitches, and dependence on a stable internet connection for field teams. It can also become costly as advanced features or additional support are added, so for some businesses the overall setup and scaling cost may feel higher than expected.

Read More

JM

John M.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed October 2025

Satisfied Service Trade User

5

Wonderful. Easy to learn and use. Service trade staff are always there to help with any issues. Prompt replies and friendly attitudes.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Customer service is top notch. The efficiency of the software has increased profits. Dispatch board is helping with scheduling and keeping track of technicians and jobs

Cons:

Software favours US based companies and we are in Canada. Could use more customization of work acknowledgments and assets.

Read More

SD

Steve D.

Verified reviewer

Public Safety

11-50 employees

Used daily for less than 12 months

Reviewed August 2025

Good change.

5

Has become much easier to use. They seemed to have problems before using the app before some of the updates.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Tech friendly. My techs have saying that using this app has made their jobs much faster with the information given to them.

Cons:

Would like to add a page to the app. Would like to add things my tech needs to complete before they close out the job.

Read More

Showing 1 - 10 of 342 Reviews

[See All Reviews](https://www.softwareadvice.com/construction/servicetrade-profile/reviews/)

## ServiceTrade Popular Comparisons

[FieldPulse vs ServiceTrade](https://www.softwareadvice.com/field-service/fieldpulse-profile/vs/servicetrade/)[Jobber vs ServiceTrade](https://www.softwareadvice.com/field-service/jobber-profile/vs/servicetrade/)[Connecteam vs ServiceTrade](https://www.softwareadvice.com/hr/connecteam-profile/vs/servicetrade/)[Fieldd vs ServiceTrade](https://www.softwareadvice.com/cpq/fieldd-profile/vs/servicetrade/)[BuildOps vs ServiceTrade](https://www.softwareadvice.com/cmms/buildops-profile/vs/servicetrade/)[Service Fusion vs ServiceTrade](https://www.softwareadvice.com/scheduling/service-fusion-profile/vs/servicetrade/)[ServiceTitan vs ServiceTrade](https://www.softwareadvice.com/field-service/servicetitan-profile/vs/servicetrade/)

[Compare All Alternatives](https://www.softwareadvice.com/construction/servicetrade-profile/alternatives/)

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Stuck Between Options?

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