All ServiceTrade Reviews
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ServiceTrade Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.7
Value for money
4.5
Functionality
4.4
Pros
"It cuts out a lot of time wasted on communication by giving us the ability to access/schedule from anywhere and connect with our techs and customers in an instant."
"A simple but accessible Admin Mobile App would also be a huge bonus so that we can schedule, add comments to locations, or view deficiencies on the go."
"This app is well designed, it allows you to enter all necessary information, especially during the signing acknowledgment for customers"
Cons
"Not being able to do that with the help of a Technical Account Manager (TAM) was frustrating as the TAM had a lot on their plate and was tasked with more important tasks to the company than satisfying my OCD with naming schemes."
"You can not text customer from service trade or send service links"
"The lack of ability to rearrange the information fields for asset names."
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