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> Reviews of ServiceTrade. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ServiceTrade is a good fit for you!

Source: https://www.softwareadvice.com/construction/servicetrade-profile/reviews

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ServiceTrade Reviews

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[Overview](https://www.softwareadvice.com/construction/servicetrade-profile/)

Reviews

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# ServiceTrade Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(239)

4

(89)

3

(11)

2

(2)

1

(2)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.7

Value for money

4.5

Functionality

4.4

* * *

### Pros

"It improves coordination between office staff and technicians, reduces paperwork, and gives real-time visibility into jobs and service history. While the setup can take some time and occasional glitches happen, it’s generally a reliable solution that improves workflow efficiency, service tracking, and customer communication for field service teams."

"I appreciate the rapid response on technical support, the extensive API, the exporting functionality, the deficiencies system, and the scheduling/dispatch tool."

"This app is well designed, it allows you to enter all necessary information, especially during the signing acknowledgment for customers"

### Cons

"Bugs and lacking certain features like Quote and Comment histories, attachments/customization, on Quotes, task templates on services (not just maintenance, and hard to use technical documentation."

"Users often mention limited customization in certain forms and reports, occasional mobile app glitches, and dependence on a stable internet connection for field teams."

"Some downsides of ServiceTrade are that it can feel complex to set up initially, especially for teams with custom workflows or smaller operations."

* * *

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ServiceTrade Reviews, Pros and Cons - 2026 Software Advice