# Simpro Software Overview 2026 - Features & Pricing > Review of Simpro Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/construction/simpro-profile --- [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / Simpro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cafm/simpro-enterprise-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cafm/simpro-enterprise-profile/alternatives/) # Simpro 2026: Benefits, Features & Pricing Updated May 18, 2026 Written by [Laura Burgess](https://www.softwareadvice.com/resources/author/laura-burgess/) Content Analyst Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) Senior Editor Wondering if Simpro is right for your organization? Our Billing and Invoicing Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Simpro 4.0 [(146)](https://www.softwareadvice.com/cafm/simpro-enterprise-profile/reviews/) Pros: - Training and support - Ease of use Cons: - Sales misrepresentation - Syncing errors Pricing Pricing available upon request ### What is Simpro: Simpro is field service management software designed for those in the trade service industry, such as electricians, HVAC installers, and plumbers. It has tools for tasks such as writing quotes, scheduling jobs, managing inventory, and financial reporting. ### Why we like Simpro: Simpro shines for its billing and invoicing features, as well as its calendar management capabilities. It also provides users with mobile access, which is key for service providers who spend many hours on the road and at job sites. ### Who should use Simpro: Simpro is a good choice for organizations that have to manage teams of service professionals. It’s a solid fit for smaller companies, with 56% of reviewers hailing from organizations with between 11 and 200 employees. Wondering if Simpro is right for your organization? Our Billing and Invoicing Software selection experts can help you in 15 minutes or less. ## Simpro User Interface ## Popular Simpro Alternatives Main Product Simpro 4.0 [(146)](https://www.softwareadvice.com/cafm/simpro-enterprise-profile/reviews/) Ratings Breakdown - 3.70Ease of use - 3.76Value for money - 3.81Customer support - 3.89Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2741)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.61Value for money - 4.68Customer support - 4.49Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) 4.5 [(20648)](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 4.14Customer support - 4.40Functionality Pricing Starting at $2210.00 per year Get Price Alternative Product [Xero](https://www.softwareadvice.com/accounting/xero-profile/) 4.4 [(3299)](https://www.softwareadvice.com/accounting/xero-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.25Value for money - 4.04Customer support - 4.29Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [FreshBooks](https://www.softwareadvice.com/accounting/freshbooks-profile/) 4.5 [(4518)](https://www.softwareadvice.com/accounting/freshbooks-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.32Value for money - 4.43Customer support - 4.31Functionality Pricing Starting at $21.00 per month Get Price ## Simpro Overview Simpro is the leading AI-first operating platform for residential and commercial trades. Our mission is simple: double trades business profitability. Built for the heroes who keep the world running, Simpro transforms how trades businesses operate—eliminating complexity, unlocking clarity, and turning hard work into lasting success. The platform integrates estimating, scheduling, compliance, safety, invoicing, and cash flow into one clear path to profitability. Today, more than 250,000 users worldwide rely on Simpro to scale with confidence, supported by offices in the U.S.,.. Australia, and the UK. Simpro is part of Simpro Group, alongside BigChange, AroFlo, and ClockShark. ## Simpro Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version SIMPRO Premium Pricing available upon request Plan includes: - Quoting & Estimating - Field & Contractor Scheduling - Real-Time Inventory Management and Purchasing - Field Operations Management - Invoicing & Payments - Accounting & Financing - Reporting & BI SIMPRO Premium & Digital Forms Pricing available upon request Plan includes: - Custom Form Builder With Drag-and-Drop Function - Intelligent Form Population - Centralized Form Database and Management System - Workflow Automation - Electronic Send and Share Capability - Lets Field Technicians Swiftly Collect Data When On-Site SIMPRO Premium & Data Feeds Pricing available upon request Plan includes: - Data Source Monitoring & Extraction - Automatically Scan Data - Process PDF CSV Excel & Text File Attachments - Automated Data Entry - Workflow Triggers and Rules-Based Automation Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Compare Pricing Compare pricing across our most frequently recommended Billing and Invoicing products. Software options Starting price\* User rating [Sage 50 Accounting](https://www.softwareadvice.com/accounting/sage-50cloud-profile/) $124.42 per month 3.93[(464 reviews)](https://www.softwareadvice.com/accounting/sage-50cloud-profile/reviews/) **254** recommendations [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) $8.00 per month 4.86[(4793 reviews)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) **172** recommendations [Canopy](https://www.softwareadvice.com/product/127735-Canopy-Tax/) $22.00 per month 4.53[(286 reviews)](https://www.softwareadvice.com/product/127735-Canopy-Tax/reviews/) **66** recommendations [Mango Practice Management](https://www.softwareadvice.com/bpm/mangobilling-profile/) $35.00 per month 3.82[(60 reviews)](https://www.softwareadvice.com/bpm/mangobilling-profile/reviews/) **16** recommendations [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) $79.00 per month 4.68[(2741 reviews)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) **14** recommendations \*Defined as the price above any available free plan ## Simpro Features Drawn from insights across 146 verified reviews, we've outlined Simpro's best and worst rated features and how they stack up against the average rating. Simpro's score Category average Simpro's Best Rated Features Work Order Management 4.25 3.76 category average Invoice Creation 4.0 4.37 category average Online Invoicing 4.0 4.24 category average Simpro's Worst Rated Features Time Tracking 1.83 4.22 category average Forms Management 2.86 3.64 category average Quotes/Estimates 2.86 3.89 category average - Popular features found in Billing and Invoicing Billing Portal Contact Database Customizable Invoices Invoice Processing Mobile Payments Multi-Currency Payment Processing Quotes/Estimates Reporting & Statistics Tax Calculation Time & Expense Tracking - More features of Simpro Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Scheduling Approval Process Control Asset Lifecycle Management Asset Tracking Audit Management Audit Trail Automated Quoting Automated Scheduling Automatic Backup Availability Management Barcode/Ticket Scanning Barcoding/RFID Bid Management Billing & Invoicing Bills of Material Booking Management Budgeting/Forecasting Budget Management Budget Tracking Business Process Automation Calendar Management Calendar Sync Calibration Management Catalog Management Change Order Management Check-in/Check-out Checklists Class Scheduling Client Management Client Portal Collaboration Tools Commenting/Notes Commercial Commercial/Industrial Commercial Properties Communication Management Compliance Management Compliance Tracking Configurable Workflow Contact Management Contract/License Management Contractor Database Contractor Management Cost Database Cost Estimating Cost-to-Completion Tracking Cost Tracking Credit Card Processing CRM Customer Database Customer History Customer Management Customer Portal Customizable Branding Customizable Dashboard Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Visualization Digital Signature Discount Management Dispatch Management Document Imaging Document Management Document Storage Drag & Drop Electrical Estimating Electronic Forms Electronic Payments Electronic Signature Email Management Employee Management Employee Scheduling Equipment Maintenance Equipment Management Equipment Tracking Estimating Expense Tracking Facility Asset Management Facility Scheduling File Sharing File Storage Financial Management Fitting Management Fixed Asset Management For AEC Industry For Commercial and/or Industrial Electrical Contractors Forecasting For General Contractors For HVAC Companies For Locksmiths For Mechanical Equipment Forms Automation Forms Management For Plumbing Industry For Residential For Schools Geographic Maps Geolocation GPS Group Scheduling Historical Reporting Inspection Management Integrated Business Operations Interaction Tracking Inventory Control Inventory Management Inventory Optimization Inventory Tracking Invoice Creation Invoice History Invoice Management Item Management Job Costing Job Management Job Scheduling Job Tracking Key & Lock Management Kitting Labor Cost Reporting Labor Rates Lead Management Location Tracking Maintenance Management Maintenance Scheduling Milestone Tracking Mobile Access Mobile Alerts Mobile App Mobile Signature Capture Monitoring Multi-Channel Management Multi-Location Multiple Projects Offline Access Online Booking Online Invoicing Online Payments Online Time Clock Order Management Overrun Reporting Parts Management Payment Collection in the Field Percent-Complete Tracking Portfolio Management Prebuilt Assembly Predictive Maintenance Preventive Maintenance Price/Margin Management Pricing and Cost Calculations Pricing Management Prioritization Process Modeling & Designing Product Identification Production Cost Tracking Progress Reports Progress Tracking Project Billing Projections Project Management Project Planning Project Planning/Scheduling Project Time Tracking Project Tracking Project Workflow Proposal Generation Purchase Order Management Purchasing & Receiving QR Codes Qualification Tracking QuickBooks Integration Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-time Scheduling Real-Time Updates Recurring Appointments Recurring Invoicing Recurring Orders Recurring/Subscription Billing Recurring Tasks Reminders Reorder Management ## Simpro Integrations Based on 146 verified reviews, we've identified products most frequently integrated withSimpro. Square Payments Integration rated 5.0 from 2 reviews MYOB Business Integration rated 5.0 from 1 review Microsoft Outlook Integration rated 5.0 from 1 review Zoho CRM Integration rated 5.0 from 1 review Tugger Integration rated 5.0 from 1 review QuickBooks Online Advanced Integration rated 5.0 from 1 review See all 42 integrations ## Simpro Key Sentiments We analyzed 146 verified reviews for Simpro to find out what actual users really think. Most Positive Sentiments Field technician management 65% Positive 12% Neutral 24% Negative Users find Simpro's mobile app useful for managing field technicians, offering real-time progress monitoring and easy task assignment. They appreciate the app's usability for adding time and materials on the go, which enhances efficiency. However, some users experience issues with service ticket creation and reporting limitations, particularly in areas with poor cell service. Training support 63% Positive 19% Neutral 19% Negative Reviewers commend Simpro for its extensive training process, which helps them navigate the software's robust features. They find the training sessions well-designed and appreciate the ongoing support that eases the transition to using Simpro. Users also highlight the knowledgeable trainers who ensure their team is comfortable and proficient with the platform. Customization flexibility 57% Positive 36% Neutral 7% Negative Reviewers acknowledge Simpro's extensive customization options, which allow them to tailor the software to their business needs. However, they also note that the customization process can be overwhelming and that certain areas, such as quote forms, require more flexibility. Users express a desire for more customizable permissions and template options to better suit their specific requirements. Least Positive Sentiments Costs 17% Positive 8% Neutral 75% Negative Reviewers express concerns about the high costs associated with Simpro, citing expensive setup fees and a money-focused approach from the company. They feel that the software did not meet their expectations and found the overall experience costly and frustrating. Users advise potential customers to consider other options due to the significant financial investment required. Job costing 46% Positive 42% Neutral 12% Negative Users appreciate Simpro's job costing capabilities, which provide visibility into project costs and profitability throughout the project lifecycle. They find the software effective in tracking labor, time, and expenses, helping them manage job costs efficiently. Additionally, users value the integration with accounting software like Xero, which enhances their overall financial management. Invoicing 32% Positive 58% Neutral 10% Negative Users find Simpro's invoicing features efficient and versatile, allowing them to manage and update invoices seamlessly. They appreciate the ability to handle recurring invoices with ACH and credit card options, which simplifies their billing processes. Additionally, users value the ease of importing supplier invoices and the flexibility to delete or modify invoices as needed. ## Simpro User Reviews Overall Rating 4.0 Ratings Breakdown 5 49% 4 27% 3 8% 2 5% 1 11% Secondary Ratings Ease of Use 3.7 Value for money 3.8 Customer support 3.8 Functionality 3.9 Joe H. Verified reviewer Construction 51-200 employees Used daily for more than 2 years Review source Reviewed May 2026 Simpro Review 5 Overall, my experience with Simpro has been very positive. It’s a powerful all-in-one platform that really helps streamline job management, from quoting through to completion and invoicing. Once you get used to how everything is structured, it becomes a central hub for running day-to-day operations efficiently. The scheduling, job tracking, and integration between different parts of the system stand out the most, saving time and improving visibility across projects. While there are a few areas that take some getting used to, the benefits definitely outweigh the drawbacks. Overall, it’s a reliable system that adds real value to managing jobs, teams, and business performance. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The user interface is very intuitive, making it easy to onboard new team members without extensive training. Job scheduling and dispatching are extremely efficient and it’s simple to assign work, track progress, and update jobs in real time. The integration between quoting, invoicing, and job management is seamless, which saves a lot of time and reduces admin errors. Reporting features are strong, giving clear insights into job costs, profitability, and overall business performance. The mobile app is a big plus for field engineers — they can update jobs, upload photos, and capture signatures on-site. Inventory management is well organised and helps keep track of stock levels accurately. Customer support is responsive and helpful when issues do come up. The system is very scalable, so it works just as well for growing businesses as it does for larger teams. Cons: The PO (purchase order) system and work orders can be quite delicate. they need to be handled in very specific ways, otherwise it’s easy to throw off a job’s financial figures. Some workflows require multiple steps, which can slow things down for straightforward tasks. Occasional lag and the odd system crash can be frustrating, particularly when working on larger jobs or detailed quotes. Read More Christian B. Verified reviewer Security and Investigations 2-10 employees Used daily for less than 6 months Reviewed October 2019 Good software for Service based Trades 4 I had used it briefly, then went another route due to some "must haves" I had with the mobile app. The mobile app has since come a long way and appears to have become much more usable for field techs. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: With my employees being in the field and primarily using the mobile, it's nice to have a "mobile only" license for them. Other companies require everyone to have a full license which, in my opinion, is a waste since they won't use 10% of what that entails Cons: Mandatory on-site setup and no ability to have a trial instance Reasons for choosing Simpro SimPRO has offline capabilities with the app which is good since I am in the mountains and can't always get enough signal to clock in/out or get job information. Reasons for switching to Simpro WorkflowMax and Xero bumped up their rates which brought the pricepoint into this tier Vendor Response Hi Christian, thank you for your feedback. It's great to hear that your company is benefiting from simPRO's mobile capabilities! If you ever need help with any simPRO features, be sure to visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources. Best, Team simPRO Replied October 2019 Read More HK Harry K. Verified reviewer Building Materials 51-200 employees Used daily for less than 2 years Review source Reviewed March 2026 Simpro Update After 1 Year 5 Previously 4 Really impressed - personally I can't see any other way of working for the foreseeable. I would recommend it to any business in a similar trade, as long as they are able to put the work in for implementation & ongoing dev. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support Previously 5 5 Functionality Previously 4 Pros: Simpro has proven itself to be a reliable CRM system for our business. It is flexible and customisable to suit our ever-changing business workflows and now we've been going for a while we find it very easy to use. Cons: Support can be lacking especially when it comes to the mobile application. The usual response it just to re-install the app. Reasons for choosing Simpro The reason was mainly due to pricing & specific business needs. Read More Joseph A. Verified reviewer Construction 51-200 employees Used daily for less than 2 years Review source Reviewed August 2025 Professional and Balanced 5 My overall experience with Simpro has been positive. It’s a comprehensive job management system that helped streamline operations, particularly in areas like scheduling, quoting, job tracking, and invoicing. The integration between field staff and office workflows was especially useful, and having everything in one place improved our efficiency and visibility Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Professional , full work force management, Tracking cost and tracking revenue for a multiple projects. very powerful tools specially for toadies Cons: While Simpro is a powerful platform for job management, one of the things I liked least was its user interface, which can feel a bit clunky and unintuitive—especially for new users. It sometimes takes multiple clicks to get to common tasks, which slows down workflows. Additionally, report customisation is limited unless you have advanced skills or external tools, which can be a challenge for teams needing flexible reporting Read More EE Edward E. Verified reviewer Construction 2-10 employees Used daily for more than 2 years Review source Reviewed February 2026 Avoid at all cost! 1 After 2 years we are ready to quit! Very outdated, the user interface is awkward and not intuitive, it reminds us of Windows 95! We regularly loose work, I had to enter my notes THREE times recently! Support was friendly but decided that it was probably our fault and won't do anything. Infuriating!! Ratings Breakdown 1 Ease of use 2 Value for money 2 Customer support 4 Functionality Pros: Lots of options, capable of lots from quoting to invoicing, with lots of integrations with other software Cons: Loses work regularly, not intuitive, expensive. Any issues are your fault not theirs so problems during get fixed Reasons for choosing Simpro Working offline was a large consideration but it's no longer possible Read More JK Jazmine K. Verified reviewer Electrical/ Electronic Manufacturing 2-10 employees Used weekly for less than 6 months Review source Reviewed February 2026 Operations Manager 1 Our experience was both frustrating and time consuming. We were sold a software program that was both not a good fit for our industry and overly complicated. We tried and tried to find solutions, but nothing worked. We requested our money back since they made the mistake in overselling it and also not really paying attention to our company needs, but no one response. They took $2300 from us and delivered nothing. The company has the worst customer service and support. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I thought the training was okay. \[sensitive content hidden\] our training knew how to explain and answer questions the best he could. Cons: The representative that sold us the problem, missed very important aspects of our company. Aspects that later on showed up during the training, and that no one knew or cared to handle. The software was not a good fit for our industry. Reasons for choosing Simpro Yes, we did because we thought it was better based on our three meeting with the salesperson. Read More Delaney H. Verified reviewer Construction 2-10 employees Used daily for less than 6 months Review source Reviewed August 2024 Disappointing and wasted money - HORRIBLE SUPPORT 2 I would not recommend Simpro to a single individual I know at this point. The run around and lack of care to resolve issues, or even address them, is astounding. I was told I would have someone from operations reach out to me by end of day (I have been trying to get help for a week), to only receive an email the following day it would be the end of the following week. Management needs to discuss how to handle the situation, not once has someone called me other than to offer me more "free" training. IF YOU ARE ON THE FENCE OR ARE WANTING TO TRY SOMETHING NEW DO NOT USE THIS PROGRAM. They do not care about the company they care about their numbers. You are not a person to them you are just a contract. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: The only item of value with this program would be the financial reporting. This is a program that the customer has to work for, it does not work for the customer. My implementation rep was the only person who actually seems to care and did try very hard to make this work for us. Cons: 1\. Customer support - if you have an issue, expect 2-3 days if not weeks for a reply, good luck if it is an issue impacting your operations, you will be dead in the water. Speaking with a live person could take days, the chat is always down, and apparently the office is always closed stateside. 2. The field app is limited, does not allow for easy use between devices, information does not get saved or stored and is constantly being lost. You also cannot search for customers on the app. It is very limited for functionality, service and quoting is all that can be accessed. The time clocking also does not allow for after hours service calls to be logged and documented correctly. 3. The "block" scheduling is complicated and does not work well for service jobs that need to move between technicians. 4. Everything is "view" prohibited, if you are not in the correct view you cannot do basic functions. 5. ON BOARDING COST - you pay for basic training of the program, which they have hundreds of online videos that would do the same thing - THEY DO NOT LIFT A FINGER IN BRINING YOUR DATA OVER YOU DO EVERYTHING. When I was initially starting I TRIPPLE CONFIRMED the onboarding fee was to help bring over our old data from Service Fusions, jobs/invoices/cost etc. I was told yes they bring it all over to make us whole - this is not true. You get a template to bring your materials in and customers over BUT you do this all yourself. ALSO, I was told the forms to be able to attached to jobs and fill out were not extras, apparently its a separate app and fee entirely. SALES - The sales individual I worked with sold me lies, I was incredibly clear on what I needed and was requiring from our next software. I was told multiple things that turned out to not be true, and were confirmed by people in the organization that I was not told true items and in fact I was very clear about what I needed and had been misrepresented by they coworker. GUARANTEE - This company does not have a 30-90 day money back guarantee for a non-functioning program. I did everything they asked of me and more during implementation, my rep even confirmed I exceeded their expectations of a new role out YET, I cannot get help on getting a refund for a program I was very eager to use, but has turned out to be doing more harm to the business than good. I have done everything to make this work for us and just wanted a conversation regarding a refund and what my options are since the program really is not working for us. The lack of follow up and support from "upper management" on a so called "important and escalated" issue is disheartening. Reasons for choosing Simpro The SALES representative promised items and assurances regarding the program that we were interested in having, WHICH ended up not being true. Reasons for switching to Simpro We were wanting a stronger financial reporting program, AIA and progress billing tracking/capabilities, and a stronger more user friendly field app. Read More Michael G. Verified reviewer Construction 11-50 employees Used daily for more than 2 years Review source Reviewed February 2026 Monopolistic and extortionate behaviour 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: That it was founded in Brisbane and was once local QLD company. Unfortunately the Pro was flexibility of users (adding or subtracting licences to suit the staff fluctuations of business) but they are removing this option with minimum users and lock-in contracts. Cons: Being hit with a lock-in contract option of 3-years or 5-years at an ‘expected’ 8% per annum (CPI + 5%) locked in to a minimum user quantity. The alternative option is the threat of a ‘12% (subject to change)’ per annum increase. Extortionate approach. Bought out key competitor AroFlo and now playing this monopolistic card. SimPRO claims ‘scaling together’ in the proposal, if I increased charge out rates by 8% or 12% per annum for the next 5-years we wouldn’t have any customers left, we’ll be scaling alright, scaling backwards Read More Guy F. Verified reviewer Telecommunications 11-50 employees Used daily for more than 2 years Review source Reviewed August 2025 Far from great, avoid if possible. 1 It started off pretty bad, they missed training meetings, each time it was a different staff member, as they had left. Support has been poor, product does get slightly improved every now and then. But generally not great. Its a shame, because it has the potential to be great. Just lacking good software developers. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I'll come back to this. Struggling to think of anything. I suppose being on hold for 30 minutes at a time, allows for me to reflect my life choices of this software... Cons: Support is poor. App requires full reinstall after every update. Regularly has bugs and work is lost. Prices have recently gone up again and there are regular outages. If you try ringing, it's usually a long wait. Support tickets are normally days, not hours for responses. Read More CH Carl H. Verified reviewer Construction 11-50 employees Used weekly for less than 12 months Review source Reviewed November 2025 simpro honest review 1 one we would like to forget, but they won't let you due to binding contract. They promised to work with us to part ways after agreeing the system wasn't working only for their vice president of sales to completely renege on this. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: They're good at marketing, to point of contract being signed. They suggest an intuitive leaning platform.... Cons: the system requires a full time inputter, is extremely time consuming and the results do not warrant the input. after sales service is offensive at best. Be very careful about the contract which you will NOT be allowed to alter at all unless its to their advantage. Read More Showing 1 - 10 of 146 Reviews [See All Reviews](https://www.softwareadvice.com/cafm/simpro-enterprise-profile/reviews/) ## Simpro FAQs - What is Simpro used for? Simpro is used to streamline a range of field service operations. These may include estimating jobs, setting up appointments for technicians, keeping track of inventory, and building financial and performance reports. Any organization that dispatches field technicians to different job sites can use Simpro to manage their workforce and jobs. - Is Simpro an ERP system? Simpro is not an ERP system. An ERP typically comes with a range of modules for managing a broad range of business functions. Simpro, on the other hand, focuses on creating smoother workflows for field service professionals and managers. - Does Simpro track location? Yes, Simpro comes with a location tracking feature. Using this, you can monitor the location of field technicians and the vehicles they operate. This can speed up the process of choosing the right person for each job, because you can pick the one closest to the customer’s location. - Is Simpro easy to use? Simpro comes with a lot of features, which may make it difficult to learn quickly. At the same time, Simpro also provides learning resources to speed up the onboarding process. It also features a user-friendly interface that many find fairly easy to learn. - Does Simpro have a mobile app? Yes, Simpro has a mobile app that field techs can use to get job information, manage inventory, keep track of time spent on the job, and more. The mobile function also serves as a link between those in the field and headquarters because it gives users real-time updates as they enter data. ## Simpro Popular Comparisons [Jobber vs Simpro](https://www.softwareadvice.com/field-service/jobber-profile/vs/simpro-enterprise/)[Housecall Pro vs Simpro](https://www.softwareadvice.com/construction/housecall-profile/vs/simpro-enterprise/)[QuickBooks Enterprise vs Simpro](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/vs/simpro-enterprise/)[Xero vs Simpro](https://www.softwareadvice.com/cafm/simpro-enterprise-profile/vs/xero/)[FreshBooks vs Simpro](https://www.softwareadvice.com/accounting/freshbooks-profile/vs/simpro-enterprise/)[NetSuite vs Simpro](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/vs/simpro-enterprise/)[FieldPulse vs Simpro](https://www.softwareadvice.com/field-service/fieldpulse-profile/vs/simpro-enterprise/)[Odoo vs Simpro](https://www.softwareadvice.com/crm/odoo-profile/vs/simpro-enterprise/)[Service Fusion vs Simpro](https://www.softwareadvice.com/scheduling/service-fusion-profile/vs/simpro-enterprise/)[Commusoft vs Simpro](https://www.softwareadvice.com/garage-door/commusoft-profile/vs/simpro-enterprise/)[ServiceTitan vs Simpro](https://www.softwareadvice.com/field-service/servicetitan-profile/vs/simpro-enterprise/) [Compare All Alternatives](https://www.softwareadvice.com/cafm/simpro-enterprise-profile/alternatives/) Stuck Between Options? 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