SKYSITE from ARC Document Management Solutions is a cloud-based content management solution designed to help construction companies track their files and communications. The program is compatible with Android and iPad interfaces and gives users the ability to store files offline.

SKYSITE includes several features designed for construction users. It supports all popular construction file formats, addresses typical workflows of general contractors and provides a single point of contact for all project collaboration.

Users gain access to both historical data and current information along with drawings, documents and specs while the system continually syncs between the cloud and their desktops or other devices.

Among other features, SKYSITE includes a search function to find documents, one-click capability to share bid packages and other important data, field note mark-up, and complete delivery of user analytics.



24 Reviews of SKYSITE

Overall rating

4.0 / 5 stars

Showing 1 - 20 of 24 reviews

February 2018

David from Signature Construction

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

2 of 5

February 2018

This has to be the absolute worst plan sharing software I have ever had the displeasure to use.

We have not been able to get skysite to work correctly for us, But this company is very responsive and easy to work with and has put a ton of effort into setting up meetings and trainings to try and get the issues fixed. I look forward to working with this company on future projects.

Pros

I like that in theory, you can share all your plans with the subcontractors. Unfortunately no subcontractors will use the software because it completely inefficient

Cons

The worst thing about this software is that, the desktop synchronization app does not keep plans updated, The mobile phone app is useless. There is literally no way to look through all the plans you have uploaded because the website slows down to A TURTLE SPEED when you start scrolling through the plans.

All I can say is move on to a different software to share your plans. Literally dropbox would work better than this.

January 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

January 2018

Smooth and Powerful Mangement Tools

Speed while communicating project files and saving money and time, emailing info and storing docs in the cloud.

Pros

Uploading files is so easy that almost every user can do it easily. One of the main purposes we use the software is to identify who has ordered the material and follow up with status. Great tool for managing the set of blueprints and communicating information and project docs across the organization.

Cons

It is kind of difficult to use the search function and the cost of unlimited access for subs is a little bit on the high side.

September 2017

Stacy from National Commercial Builders

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

We have had a good experience so far...

ease and time saving with document control.

Pros

It is very easy to upload, manage and send files to clients and subcontractors. It is also awesome that it OCR's plans and specs for you!!

Cons

It doesn't do full on project management including invoicing, owner billing and wip reports. Would also like if you could create and manage schedules.

September 2017

Pat from Goodwyn, Mills & Cawood

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

3 of 5

September 2017

It's very easy to use.

Major time saving

Pros

We are transitioning from paper to digital. Love that is saves paper, printing time, mailing time, etc.

Cons

Some of our contractors have had trouble getting into the link and call us. We have forwarded them to your IT dept. It's probably user error!

September 2017

Justen from Nan, Inc. (Honolulu, Hawaii)

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

I honestly can not complain about the software. It's the first project that I had to use it on.

Pros

It definitely is a great complement to hardcopy plans. The hyperlink aspect within the sheets are amazing. From the hyperlinks on the Table of Contents to the detailed hyperlinks within the individual sheets along with the hyperlinks to the growing 700+ RFIs on this project.

Cons

There has been bugs we've been dealing with, however your customer service have been great to work with and have been communicating with me on a timely/immediate basis.

In additional, not having the power to package drawings (PDF set, sheets 1 to 300 +) on our own. When we download drawings, you only have the power to download individual sheets. When you download the whole set, they are not in order.

September 2017

Dean from Gramor Development, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

September 2017

Skysite's desktop web access is a very efficient way to manage the plans for our projects.

Cloud access and storage along with the project plan history is very useful

Pros

The ability to add plan changes, both current and "mid-stream" has been a favorite feature of this site. Ordering prints direct from the file or folders has also been very efficient.

Cons

Currently the desktop sync sorts the files alphanumerically and not by ordinal numbers, so generating a multipage pdf of the most current set takes additional page sorting efforts.

Response from SKYSITE of ARC Document Solutions

Replied September 2017

We appreciate you taking the time to share your thoughts with us. Our team looks closely at all customer feedback as we plan for and make enhancements to the product.

September 2017

Ryan from Sisson Design Group

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

Increases our productivity and the ease of distributing plans tremendously.

Pros

The ease of uploading large files and being able to set up the filing system the same way that we have it set up in house means that all of our employees already understand how the skysite filing system works. I also really like being able to keep track of who has ordered what, and who has downloaded what. The auto-hyperlinking feature is also very neat, but still needs some work in regards to reading sheet names correctly.

Cons

The software struggles reading our sheet names which means that we have to re-type the sheet names every time we upload a set of drawings. Specifically, the software cannot distinguish the letter "I" and instead reads it as a "1". Our sheets are all labeled TI-X.X but the software reads them as T1-X.X and always assigns the discipline as "telecommunications" when it should by Tenant Improvement or Architectural. The software is pretty consistent when reading our engineering sheets and usually gets those correct, both sheet names and discipline.

Response from SKYSITE of ARC Document Solutions

Replied September 2017

Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. Our development team looks closely at all customer feedback as we plan for and make enhancements to the product.

September 2017

Janet from City of Palo Alto Attorney Office

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

September 2017

My experience with using Skysite has been positive. It's easy to navigate through the various search

Pros

Downloading files is easy and quick. I like being able to save downloaded files to staff's email or other internal folders. All fields feature allow me to search by various fields. I find the software user-friendly, manageable and I enjoy using it.

September 2017

Charles from Project Management, Public Works Division, DAGS

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

3 of 5

September 2017

It takes a while to get used to the features. Not as easy as I envisioned it to be.

I was able to view and obtain the files or drawings that I need. It help me manage my projects when I have archived files that I can use.

Pros

It is organized into facilities and sets within a facility. There are other ways to group files and or folders. Files are downloadable. It has a lot of features that are usable. I like the zoom and pan features.

Cons

Features are not as easy to use, and perhaps need some definitions/explanations. At times it's difficult to look for the files I need. Not as complete as I imagined. The folders are fused at the beginning of a facility, which is ok, but it should have been explained or defined better. Need to download faster and/or should be able to group files.

Response from SKYSITE of ARC Document Solutions

Replied September 2017

Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. We will have one of our team members contact you shortly.

September 2017

Gina from Pel Construction

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

September 2017

Skysite is easy to navigate and easy to use to share construction drawings with others.

Pros

Sharing the construction drawings with others is easy and efficient. It is easy to upload and download drawings using the skysite drive tool.

Cons

Costs our prime subcontractors and architects money for unlimited access. The search function is basically useless. There are glitches with the tool that auto detects callouts on the drawings.

August 2017

Cassy from OAKWOOD COMMUNITIES, INC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

August 2017

SkySite allows us to effectively manage and share a lot of projects with our team

I can effectively manage many projects and large construction plans myself without relying or waiting on someone else

Pros

I like the ability to index Plans by page and easily have the latest set at any point in time with an option to print the narrative at any time. I also like the open software and ability to integrate with BlueBeam.

Cons

I don't like the effort and time it takes to upload a document. Once uploaded, it can't be moved and is very cumbersome if you make a mistake.
When dealing with plans over 500 pages, the system bogs down and hard to send links easily.
I've encountered many problems where the system will not send links with the correct time frame requested or linked information.
When sending links, I wish I could type in a date instead of scrolling through calendar OR have a "never expire" link option.

I don't like the default only see 50 pages at a time and I can't scroll through a document without the screen needing to regenerate, which takes more time.
I dislike the effort it takes to switch projects views, that I can't have the option to permanently pin the folder tree to my toolbar.
I dislike the search or filter feature that it doesn't retrieve documents efficiently or sort them by relevance and hard for users to search.
Since it doesn't operate like windows, many of our users have a difficult time using it.

Response from SKYSITE of ARC Document Solutions

Replied September 2017

Thank you for sharing your pain points. We have taken your key suggestions and updated our product road map. We will share with you the intended dates of release.

August 2017

Josh from K&S Associates

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

I have used this site for two projects and have had great success.

Easy file sharing. Communications made easy.

Pros

Ease of use. Most all subcontractors can easily navigate the software. I like the ability to set alerts for individual files.

Cons

The submittal files could use some additional ways to monitor the activity of the submittal. Make the availability to check out a submittal, stamp it and check it back in, somehow indicating that it has been reviewed by the appropriate person.

Response from SKYSITE of ARC Document Solutions

Replied September 2017

Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. Our development team looks closely at all customer feedback as we plan for and make enhancements to the product.

August 2017

Janet from Nix-Fowler Constructors, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

August 2017

Currently I upload documents several times a week, but upload daily when we get a new project.

The project documents are available to everyone in the office and in the field.

Pros

It's fairly easy to use and has ample storage for our projects. Set up of a project is straight forward. Nix-Fowler Constructors has four users in the office.

Cons

The last update to 3.1.1 caused sync issues at my desktop and on iPads in the field. My desktop issue has been resolved, iPads in the field are in progress of being resolved.

Response from SKYSITE of ARC Document Solutions

Replied September 2017

Thank you for your feedback. Please let us know if the sync issues are not resolved.

August 2017

Scott from Boston Public Schools, Facilities Management

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

3 of 5

August 2017

Works good

Pros

This software is good for keeping all of your data in one place. It also give the user or company a place to have data located with out taking room or space on your own computers.

Cons

It's still slow when opening pdf's. I understand the speed has been improved but could still use more improvements to the speed of opening files.

August 2017

Gina from Pel Construction

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2017

Easy to use

Being able to easily share documents and drawings with others.

Pros

I like that I can share documents and drawings with others without having to add them to the project indefinitely.

Cons

The search tool doesn't always populate what I am looking for, especially when searching for contacts to send items to.

August 2017

Hans from Adera Development

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2017

I am the facilitator of this between owner and consultants for a number of projects

Pros

I like the ability to be sift through different projects from the one tab at the top quickly and easily.

Cons

No Bluebeam PDF viewer is available in the preview option. Therefore we have to download plans to bluebeam, edit them and reupload. this takes too long.

Response from SKYSITE of ARC Document Solutions

Replied September 2017

Thanks for your feedback. We have our own viewer to view PDFs and other file types in the cloud. The hyperlinks and annotations made inside Bluebeam can also be uploaded to SKYSITE seamlessly. If you need any additional functionalities, please give us a call.

August 2017

Michelle from Leisure Care

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

Customer Service is very thorough

Pros

Like having all of our information at our fingertips. It's easy to find, view and share individual sheets.

Cons

When things were scanned in, they were filed strangely and can be tedious to get to. Also when a file is downloaded, it is placed in a series of folders instead of just the plain file.

Response from SKYSITE of ARC Document Solutions

Replied September 2017

Thank you for your feedback and comments.

August 2017

linda from hastings architecture

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

I am able to change/add folders and set up each project folder to look identical to how we file.

Pros

We used this database as part of an overall large scanning project so we could recycle all the paper

Cons

I wish the office could have access without changing anything vs me finding files for them. It is not a big deal but would be nice if they could have read only/email access.

August 2017

Casey from SEPTA

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Functionality

4 of 5

August 2017

Great functionality and tool for searching databases. Glitchy from an administrative point of view

Pros

Extensive information for each document and easy to update. Markup tool is useful. Personal cloud function very useful. Sending links and making folder teams very useful

Cons

Have experienced constant glitches since going live. Has delayed adding content and fixing errors. Rather cumbersome learning curve for users especially learning all functions of skysite.

Response from SKYSITE of ARC Document Solutions

Replied August 2017

Thank you for the review. We will work closely with you and your team to improve the experience.

July 2017

emma from Architecture Firm

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

2 of 5

July 2017

Skysite is excellent for use in the field - no more bulky drawing sets to carry around.

Pros

The ability to link documents together. The ability to reference drawings, specs, and sketches anywhere on a tablet or phone. When you leave a message for a support agent, someone typically gets back to you quickly and the customer service people are friendly and helpful. They seem receptive to constructive feedback.

Cons

The uploading and indexing process is extremely tedious. Once you accept the hyperlinks to documents that Skysite finds, you cannot edit the links individually. If you upload documents to a folder that connects to "latest documents" you cannot remove it from "latest documents" without deleting the whole folder and re-uploading it. Making hyperlinks maunally is also tedious. You cannot copy and paste a hyperlink shape or destination. It is time-consuming and annoying to link documents together.

Response from SKYSITE of ARC Document Solutions

Replied August 2017

Thank you for your feedback and being a SKYSITE user. Both of your points are being considered for inclusion in our next upgrade.