---
title: "SmartPM Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of SmartPM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SmartPM is a good fit for you!"
source_url: "https://www.softwareadvice.com/construction/smartpm-profile/reviews/"
page_type: "reviews"
language: "en"
---

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SmartPM Reviews

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Reviews

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# SmartPM User Reviews

## Reviews summary

- Overall rating: 4.9/5
- Total reviews: 46

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 5/5
- Value for money: 4.9/5
- Functionality: 4.8/5

### Rating distribution

- 5 stars: 42 reviews (91%)
- 4 stars: 2 reviews (4%)
- 3 stars: 2 reviews (4%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- Our SmartPM experience has been fantastic - integration, support, implementation - everything!
- We are able to provide competitive pricing for our delay analysis contracts due to the fact that we can analyze all project schedules in minutes for quality and also to understand at a high level which activities are driving delay and if the Contractor has been mitigating or accelerating to recover delay
- The implementation and training support has been excellent and has really speed up our adoption and use of the product.

### Most mentioned cons

- Additionally, the frequent appearance of pop-up notifications, disrupting discussions, detracts from the platform's usability.
- It can be overwhelming at first to understand how to navigate all the functions of the system.

## SmartPM customer reviews

Showing reviews 1-25 of 46 (page 1).

### Improving our Scheduling Practices

- Overall rating: 5/5
- Reviewer: Andy M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

SmartPM isn't just another scheduling software; it's a game-changer. Its intuitive interface makes creating and managing schedules a breeze. Whether you're a novice or a seasoned pro, SmartPM adapts to your expertise level, ensuring a seamless experience from start to finish. One of the standout features of SmartPM is its robust scheduling engine. With advanced algorithms at its core, SmartPM optimizes schedules for maximum efficiency, taking into account various constraints and dependencies. This means fewer delays, better resource utilization, and ultimately, happier stakeholders. But SmartPM doesn't stop there. Its collaborative capabilities are second to none. Team members can easily collaborate in real-time, share updates, and communicate. SmartPM keeps everyone on the same page, every step of the way. As someone who values data-driven decision-making, I appreciate SmartPM's analytics and reporting tools. With customizable dashboards and insightful reports, I can easily track progress, identify bottlenecks, and make informed decisions to keep projects on track. This has improved our overall health of the schedules on every project we currently have.

#### Cons

We use columns within Microsoft Projects to identify levels, towers, and buildings. Being able to see those within the software would be really helpful.

---

### Streamlined Project Analytics

- Overall rating: 5/5
- Reviewer: Seth J.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My colleagues at Satterfield & Pontikes and I find SmartPM to be an invaluable tool, enabling us to proactively identify key drivers at earlier stages than previously achievable. Its efficacy as a risk mitigation tool has been substantiated through practical application.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I liked most about SmartPM was its ability to streamline project management processes with intuitive features which has empowered efficient decision-making and facilitated successful project outcomes.

#### Cons

One drawback I encountered with SmartPM pertains to the accuracy of its SPI calculation, particularly when the planned percentage completion reaches 100%. Additionally, the frequent appearance of pop-up notifications, disrupting discussions, detracts from the platform's usability. Lastly, the Gantt chart interface could benefit from refinement to match the user-friendly experience offered by Primavera's Gantt display.

#### Reasons for choosing SmartPM

We chose SmartPM over alternative products because of its user-friendly interface, comprehensive features, and cost-effectiveness, providing a practical solution for our needs.

#### Reasons for switching to SmartPM

Acumen Fuse presents significant challenges in its usability, particularly in its initial setup phase, boasting an overwhelming array of buttons, switches, tabs, and menus, averaging around 70 per screen, which complicates navigation and increases the learning curve. Additionally, its installation process imposes a notable burden and expense on users, requiring significant investment of both time and resources. Moreover, its high cost further diminishes its accessibility and value proposition for potential users.

---

### Smart PM Gives Schedulers a Roadmap to Improvement

- Overall rating: 3/5
- Reviewer: Paul S.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: March 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Positive. Great people to work with who are striving to improve construction scheduling.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Identifies key areas to ensure schedules are calculating dates correctly, allows drill down to identify root causes and highlights areas of improvement.

#### Cons

Some features are in concept for the enterprise client: 1. Allowing for *.xml format 2. Executive Dashboard On time % using inactive slots. 3. Connections to "Real Time" Database's. vs Imports. 3. Enterprise Pricing.

#### Reasons for choosing SmartPM

Felt like the development was further along.

#### Reasons for switching to SmartPM

Lacked the time, expertise and programming ability.

---

### Indispensable Analytics Software for Consultants

- Overall rating: 5/5
- Reviewer: Dale H.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Excellent. The product is now an integral part of the services we provide.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The half step analysis features and the general analytics.

#### Cons

The current bar chart graphics could be better quality.

#### Reasons for choosing SmartPM

Much broader set of analytics than anything on the market.

---

### SmartPM, an amazing tool for schedule analysis

- Overall rating: 5/5
- Reviewer: Larry M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I used SmartPM to communicate in an easy-to-understand method my client's schedules progress, concerns, and observations. 0

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I had a 2 year experience using SmartPM. I not only got a great tool to work with, but I got a great education on how a P6 schedule can really be used as a tool to manage a project. If I get another similar assignment, I be right back using SmartPM again.

---

### So Smart...

- Overall rating: 5/5
- Reviewer: Zach S.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 10000+ employees
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I believes the use of SmartPM has enabled us to better serve our client’s needs and remain economically competitive by allowing Project Controls & Scheduling Projects to dynamically support multiple Projects remotely (thus reducing the need for full-time on-site support). In my mind, this will only become more and more valuable over-time, as the work-from-home and hybrid work models appear to be here to stay.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

SmartPM has allowed me to streamline many scheduling analyses, including quality review, critical path analysis, and feasibility assessments. The number of hours that SmartPM has saved me has allowed me to dig into more robust analyses on the schedule.

#### Cons

I've absolutely loved the software so far - I've been very impressed by the number of additional functions that have been added in the last two years, including the Should-Start, Should-Finish report. Going forward, I would be interested in having more customizability into the generation of graphics and reports.

#### Reasons for choosing SmartPM

We've added SmartPM to compliment other software applications, including Primavera P6 and Acumen Fuse. W

---

### Great Product for Complex Construction Projects

- Overall rating: 5/5
- Reviewer: Richard G.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

This product helps our organization to see how complex projects are really tracking other than if the schedule is hitting its contractual completion dates. This product identifies compression that often results from tweaking logic during the updates to achieve the completion dates. It also identifies past delays whether they are caused by the owner or third party or self-inflicted.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This product complements P6 where it gives the user the ability to see how the project updates compare to each other on one screen. The graphics are very good with planned vs. actual percent complete graphs. For projects with multiple interim milestones, it is particularly helpful in tracking to each milestone throughout the course of the project.

#### Cons

Smart PM has so many features, that it can be overwhelming in navigating through all of its features. In Smart PM's defense, they offer great online training sessions to help new and experienced users with the navigation. However, it does require some amount of effort by the users to learn from the online training and to practice what they learn.

---

### SmartPM Review

- Overall rating: 5/5
- Reviewer: Denton P.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Our experience has been phenomenal. The onboarding was great, and the scheduling bootcamp training with [SENSITIVE CONTENT] was second to none. The ongoing office hours for our superintendents and continued improvement of the program are fantastic.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Initially the quality checker was the most appealing aspect; ability for all our superintendents to run their schedule through the quality checker and see instantly where the problem areas are. This process used to take hours clicking through each activity trying to find the problems; now they get a report with one click.

#### Cons

Our superintendent peer group is having more trouble grasping the finer points of the project analytics and trends; we are working on training them to understand how compression and other factors equate to the reality they are experiencing on the project.

#### Reasons for choosing SmartPM

We determined the scheduling software wasn't our problem, it was the quality of data being put into the schedule and a lack of visibility from other project stake-holders into the truth behind the schedule. SmartPM has solved all those issues for us.

---

### A Corporate Scheduler's Review

- Overall rating: 5/5
- Reviewer: Jim C.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My experience with the SmartPM application and the SmartPM support personnel has been outstanding.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The quantity and quality of the analytical data provides a deep insight into the schedule status. It is very useful to be able to export schedule quality and change data to an Excel format. The reporting functions are great and continue to be improved.

#### Cons

There are times when the analysis of the uploaded schedules takes longer than expected. The application runs through a web browser. Clicking the various links opens additional windows in the browser. After several minutes a user can have a dozen or so windows open. This can become confusing. Perhaps the UI could run in one window with functional back buttons.

---

### Must have software for planning and project control managers

- Overall rating: 5/5
- Reviewer: Tony H.
- Verified reviewer: Yes
- Industry: Alternative Dispute Resolution
- Company size: 11-50 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We are able to provide competitive pricing for our delay analysis contracts due to the fact that we can analyze all project schedules in minutes for quality and also to understand at a high level which activities are driving delay and if the Contractor has been mitigating or accelerating to recover delay

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The dashboards and delay analysis capability is great to be able to see what is driving delays to a project in minutes

#### Cons

The platform is updated regularly and with the suggestion box on the platform the Smartpm team are always open to ideas to improve the software

#### Reasons for switching to SmartPM

Acumen fuse is a basic tool and does not come close to competing with SmartPM. I made the switch after talking to [SENSITIVE CONTENT] almost 3 / 4 years ago and have been offering it to our clients ever since as the go to scheduling management tool

---

### SmartPM for portfolio management

- Overall rating: 5/5
- Reviewer: Matt J.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Have been a SmartPM customer for nearly two years. SmartPM is very responsive and knowledgeable, as well as implements features regularly. Good team to work with.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Comprehensive dashboard where portfolio can be tracked on a high level; ability to drill down into scenarios and create custom 'critical' paths to focus on important milestones.

#### Cons

Building scenario rules can take some practice, but worth learning so you can build robust scenarios in addition to straight forward scenario/milestone tracking.

---

### Great Tool

- Overall rating: 5/5
- Reviewer: Ben R.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

This tool runs a number of reports and analysis that can free up the team to use the data rather than dedicating their time to generating the data. These features allow key project reports to be generated quickly after update windows, allowing project teams to quickly review and act on the data.

#### Cons

The program is still in development, which leaves some important features still 'in the que' for future development. The support team is eager for these suggestions, and happy to try to find ways to overcome any current obstacles.

---

### Magil team

- Overall rating: 5/5
- Reviewer: Simon J.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: June 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

i have been doing scheduling for 20 years and i tought i knew everything. i learned many info on how to make a healthy schedule.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

dashboard have cool info and we use some of the info in our client monthly report

#### Cons

we need to be very cautious in the order in wich we integrate schedule, would be cool it recognise date of schedule automatically to avoid bugg.

---

### Yolanda's review

- Overall rating: 5/5
- Reviewer: Yolanda A.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

the upload feature is easy and the quality reports are useful when it comes to cleaning up the schedule.

#### Cons

for the moment too many graphs that i need to still di into. wish it would take XML files that way I don't have to convert

---

### Significant Time Saver

- Overall rating: 5/5
- Reviewer: Michelle L.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Smart PM has made the process of technically reviewing schedules much faster. It also allows those without P6 access to dig in and learn more about their project.

#### Cons

The ability to report on specific data across multiple projects is missing. I hear this is forthcoming and will hopefully be available Q4, 2022.

---

### Top-Notch Customer Support

- Overall rating: 5/5
- Reviewer: Jonathan M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 501-1000 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: September 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Still in trial, but working to full-scale adoption.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is excellent, but the support team is even better. The human support element is a priceless feature that outweighs any product feature in my professional opinion.

#### Cons

Not applicable. Haven't used long enough to determine cons.

---

### Great Software for Project Controls and Schedule Analytics Tool

- Overall rating: 5/5
- Reviewer: Brendan J.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great company to work with, wish we had starting using them a long time ago.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Great people/company to work with, contently reaching out to ensure our success, gather feedback to improve their product and their customer support is very responsive. This tool has greatly improved our schedule quality and help identify potential delays early on so they can be mitigated.

#### Cons

The project setup process requires the XER file, and you cannot upload two schedules with the same data date, however I believe they are working to resolve both issues.

---

### SmartPM Elevates Company Schedule Performance & Health

- Overall rating: 5/5
- Reviewer: John M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Our SmartPM experience has been fantastic - integration, support, implementation - everything!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

SmartPM has already provided us with actionable reporting on data we currently had but not effectively digesting. The benefits were almost immediate! With SmartPM our project teams are producing hire quality schedules and the reporting is meaningful in a way that we have never seen.

#### Cons

The amount of data being reported can be overwhelming. The real effort in a successful rollout may be in deciding what NOT to report.

---

### Incredible Schedule Analytics Tool

- Overall rating: 5/5
- Reviewer: Brandon H.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Working with the staff at Smart PM has been incredible. They have provided an amazing customer experience. They give us regular attention, are very responsive and seem genuinely interested in our questions and suggestions for improvement. Most notably Tenesha Kittrell-McGhee, [sensitive content hidden and [sensitive content hidden] have been fantastic to work with.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Smart PM is super easy to learn and very effective when trying to communicate what is going on in the schedule. It is so quick and easy to upload your schedules into the software and within minutes have all of the metrics at your fingertips. The Windows Analysis is a game changer. What used to take me weeks or months on some projects, now takes minutes or hours. I don't want to analyze any project without Smart PM anymore.

#### Cons

There are a few areas where Smart PM makes assumptions and changes dates in the schedule. I would say this is what I like the least about the program. I would rather the software tell me the assumptions it would like to make, but give me the option if I want it to make the changes so I can keep the data that I import pure. I do understand that Smart PM is working on a solution to this however, so this doesn't discourage me from using the program.

#### Reasons for choosing SmartPM

Smart PM has the best user interface, customization and pre-built metrics that we want.

---

### Planning and Scheduling - Culture change

- Overall rating: 4/5
- Reviewer: Jesús Z.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: May 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

As I have been using MS Project for more than 30 years, smartPM opened my eyes for new things and methods to improve my scheduling capabilities, and also showed my better and easier ways to keep them updated. We are in the right direction to have a better control of our Projects that assures the compliance with every Contractual End Date.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

When we started using smartPM, our construction team realized the importance of the scheduling quality to be able to manage and control their projects. They are more interested in maintaining an updated schedule and learn how to control delays.

#### Cons

Training and follow up meetings are carried out in English, I feel that this has been the major issue for the implementation of smartPM in our company. The process has been slower than what it should.

---

### Great support, and consistency.

- Overall rating: 5/5
- Reviewer: Raul A.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall. it's a great product, clear analysis, fast reporting, easy to customize.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Fast in responding specific needs. Good leaners of Construction needs

#### Cons

GRANT Chart. Not very dynamic, need improve on the view.

#### Reasons for switching to SmartPM

Better reporting, easier to follow. More support.

---

### Super Helpful Schedule Analysis

- Overall rating: 5/5
- Reviewer: Frank M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Our overall experience has been very satisfactory. SmartPM has transformed the way we manage schedules and schedule updating.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The best aspect of SmartPM is its ability to report on actual progress and future schedule compression by analyzing data and presenting unbiased results.

#### Cons

There really isn't a downside to this software. HPM started with the least amount of slots package, but we have doubled our usage since we started.

---

### Schedule Help

- Overall rating: 5/5
- Reviewer: Nick C.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This tool helped standardize our scheduling process and provides concise information for teams to have productive conversations.

#### Cons

Some of the tools within SmartPM require a lot of time and attention to detail to set up and use properly.

---

### Schedule improvements

- Overall rating: 5/5
- Reviewer: Sean B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The hands on training that is provided to help superintends develop more accurate schedules.

#### Cons

It can be overwhelming at first to understand how to navigate all the functions of the system.

---

### Performance Management

- Overall rating: 5/5
- Reviewer: Chris M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

SmartPM allows us to visualize the vast amounts of schedule data generated. We can easily spot schedule issues much earlier that just looking at a Gantt Chart.

#### Cons

Some of the terminology used is confusing such as "Backdated Activities" "Should Start Should Finish"

## More reviews

[Next reviews](https://www.softwareadvice.com/construction/smartpm-profile/reviews/?page=2)

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SmartPM Reviews, Pros and Cons - 2026 Software Advice