All SmartUse Suite Reviews

1-25 of 95 Reviews

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Alexandre

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Great value for money

PROS

Ease of use and speed. A lot of options to draw and take pictures and link between plans and documents. OCR is great.

CONS

Learning curve is a bit steep, but once you get the hang of it it's great.

Reason for choosing SmartUse Suite

Price, made in Quebec, support in Quebec.

Nick

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

PlanGrid Minus the PlanGrid Price!

Overall, we enjoy our user experience with SmartUse. SmartUse allows us instant collaboration on plans and documents, including markups, direct from the field to the office.

PROS

SmartUse contains a host of features that allow our field personnel to carry plans, and other project documents into the field in digital version on phone or tablet. SmartUse has a similar feature set to PlanGrid, but a greatly reduced cost.

CONS

File upload and project setup can feel clunky or slow in comparison to products like PlanGrid, but this has slowly improved over the course of our user experience.

Reason for choosing SmartUse Suite

Cost

Reasons for switching to SmartUse Suite

Cost

Jason

Construction, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

Electrical project management

PROS

Its very easy to use for experienced computer users and those that arent. The updates are easy. The doc sharing is easy as well as the redlining abilities.

CONS

sometimes the file structuring and navigating through those are a chanllenge.

Francis

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Easy to search content

PROS

Easy to search for precise content with text reconnaissance

CONS

Direct download of pdf files will be a nice upgrade. For now, is it only by email (as I know)

Reason for choosing SmartUse Suite

For easy collaborate with other entrepreneur.

Bashir

Construction, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2023

Good and convenient

Smart use was very useful to go back and see previous revisions of drawings. overall it was very useful for the project.

PROS

very user friendly and available across all devices

CONS

sometimes it can be slow to load

Joel

Construction, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2023

Very useful product

PROS

The ease of comparing drawings, accessing revisions and switching between layout to details

CONS

The only concern I have sometimes is the load time is a bit long sometimes

olivier

Civil Engineering, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

Your product is awesome

PROS

I love your software. Everything about it is great.

CONS

I don't see any flaws. It's better than Procore, Autodesk, Construct Buy.

miteshkumar

Civil Engineering, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Easy to use but slow in Process

Good

PROS

Easy to use & Mobile Friendly too...Very use full.

CONS

Sometime it is take Long processing time, Not so Fast.

Marc Andre

Construction, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2023

SmartUse

Im happy with the product.

PROS

Mobile acess. Fluidity and accessibility.

CONS

Hard to import plan, not easy to understand.

Sonia

Architecture & Planning, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed August 2023

Smart use for Construction

I use it almost daily and appreciate it a lot

PROS

This application regroups all the up to date construction documents

CONS

The fact thet we have to wait a dowlnload link to get the documents

Mike

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Great tool to have on a construction site.

PROS

Lots of options to mark up drawings and hyper link between drawings/documents. Having the option to create a live drawing that a full construction site can view from a site trailer or their own personal computer/iPad reduces questions that need to be asked.

CONS

Inability to view drawings without an internet connection. The ability to download the drawings with all mark ups onto an iPad or other tablet should be an option so you can bring it on site and have access to everything in your hand.

Vendor Response

SmartUse offers an offline mode that allows the users to have access to their plan wherever they are. If you need more details on how to activate the offline mode, do not hesitate to contact us at support@smartuse.com

Replied June 2021

Joe

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

SMARTUSE for Drawings

Overall it has been a great experience with Smartuse, including any and all calls to Smartuse support. I would recommend this software to anyone.

PROS

I like that it can be used on tablets and the files can be cached and viewed whether the field guys have internet or not.

CONS

Really the only con I can think of was when Apple\Microsoft changed some files\IOS updates and then Smartuse would not open. They got it taken care of quickly though and we were able to keep working.

Reason for choosing SmartUse Suite

We chose Smartuse because we liked it right from the Trial and we also like the Support aspet of it to free up more of our time for dev work.

Edouard

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

SmartUse review

PROS

The software is really userfriendly for guys on the construction site

CONS

Nothing really, everything works fine for us.

Davide

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Lifesaver

PROS

Simple to use and always at your finger tips

CONS

Occasionally sluggish when using on a PC

Vendor Response

Thank you for your review! If you are experiencing any trouble with SmartUse, do not hesitate to contact our support team at support@smartuse.com

Replied June 2021

Mark

Construction, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2021

My thoughts

Looking at prints for construction.

PROS

Being able to download software.we work in a lot of dead zones so it helps a lot.

CONS

Kicks me out a lot.kind of makes it a hassle.

Kaseem

Civil Engineering, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

SmartUse Review

I understand the use of smart use with the excel features representation

PROS

it is more easy and understand to use, flexibility to integrate with other features

CONS

Flexible integration with the business process

Nicole

Construction, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Positive

PROS

easy to use, user friendly, easy to navigate

CONS

sometimes it doesn't work. I have three projects on it and one does not work

Vendor Response

Thank you for your review! If you are experiencing any issue, you can always contact our support team. We can gladly help

Replied June 2021

Jatin

Railroad Manufacture, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Best Smartuse

PROS

Really easy to operate.i can also use it on mobile phone

CONS

I am not able to download drawing on my phone.

Charles

Construction, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed July 2023

Great tool for small and large businesses

Great tool, easy to learn and intuitive. Our younger employees enjoy it very much and it doesn't require a long time to be comfortable with it.

PROS

It is a great tool for creating a ''one-stop-shop'' for construction plans, to which all the critital employees have access for a project in real time. It is also really useful for quantity takeoffs and validation.

CONS

Having to upload each document individually can be a bit counter-productive.

Martine

Mechanical or Industrial Engineering, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

3

Reviewed August 2023

Alright

PROS

I like that everything is in one place. The ease of use hinges on someone paying attention to the project and updating it in a timely manner.

CONS

Too many clics required to download items.

Christophe

Civil Engineering, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2023

Smart use 2023 review sintra

very prealing very good product

PROS

Mobility =, the easy accès, the reel time uptdate

CONS

restriction in term of acces to the pepeole not adminstrator

Erica

Architecture & Planning, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed May 2021

Game Changer

Great overall experience

PROS

This software makes it very easy to review our construction documents offline while walking around job sites. Its a game changer compared to reviewing the large scale printed set.

CONS

Sometimes the documents dont load properly if the file size is really large

Adam

Construction, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Easy to use as a outside user.

Construction site documentation was made simple

PROS

Access to documents created by others was simple.

CONS

Had a French/English language issue, but that was only in initial set up.

Krishna

Construction, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

Good product

PROS

Easy to use and documents can be easily searched using keywords.

CONS

Nothing really, it works good for me and I am able to find information easily on SmartUse

B.M

Industrial Automation, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed May 2021

SmartUse for Field Engineer & Desk Jockey

it's definitely better than paper copies.

PROS

doc management, keeping revisions, red lines, photos capability, saving mark ups to PDF including photos

CONS

syncing files is more often tedious and finicky.

Showing 1 - 25 of 95 Reviews