All SmartUse Suite Reviews
1-25 of 95 Reviews
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Alexandre
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great value for money
Ease of use and speed. A lot of options to draw and take pictures and link between plans and documents. OCR is great.
CONSLearning curve is a bit steep, but once you get the hang of it it's great.
Reason for choosing SmartUse Suite
Price, made in Quebec, support in Quebec.
Nick
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
PlanGrid Minus the PlanGrid Price!
Overall, we enjoy our user experience with SmartUse. SmartUse allows us instant collaboration on plans and documents, including markups, direct from the field to the office.
PROSSmartUse contains a host of features that allow our field personnel to carry plans, and other project documents into the field in digital version on phone or tablet. SmartUse has a similar feature set to PlanGrid, but a greatly reduced cost.
CONSFile upload and project setup can feel clunky or slow in comparison to products like PlanGrid, but this has slowly improved over the course of our user experience.
Reason for choosing SmartUse Suite
Cost
Reasons for switching to SmartUse Suite
Cost
Jason
Construction, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Electrical project management
Its very easy to use for experienced computer users and those that arent. The updates are easy. The doc sharing is easy as well as the redlining abilities.
CONSsometimes the file structuring and navigating through those are a chanllenge.
Francis
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Easy to search content
Easy to search for precise content with text reconnaissance
CONSDirect download of pdf files will be a nice upgrade. For now, is it only by email (as I know)
Reason for choosing SmartUse Suite
For easy collaborate with other entrepreneur.
Bashir
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2023
Good and convenient
Smart use was very useful to go back and see previous revisions of drawings. overall it was very useful for the project.
PROSvery user friendly and available across all devices
CONSsometimes it can be slow to load
Joel
Construction, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2023
Very useful product
The ease of comparing drawings, accessing revisions and switching between layout to details
CONSThe only concern I have sometimes is the load time is a bit long sometimes
olivier
Civil Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Your product is awesome
I love your software. Everything about it is great.
CONSI don't see any flaws. It's better than Procore, Autodesk, Construct Buy.
miteshkumar
Civil Engineering, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Easy to use but slow in Process
Good
PROSEasy to use & Mobile Friendly too...Very use full.
CONSSometime it is take Long processing time, Not so Fast.
Marc Andre
Construction, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2023
SmartUse
Im happy with the product.
PROSMobile acess. Fluidity and accessibility.
CONSHard to import plan, not easy to understand.
Sonia
Architecture & Planning, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed August 2023
Smart use for Construction
I use it almost daily and appreciate it a lot
PROSThis application regroups all the up to date construction documents
CONSThe fact thet we have to wait a dowlnload link to get the documents
Mike
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Great tool to have on a construction site.
Lots of options to mark up drawings and hyper link between drawings/documents. Having the option to create a live drawing that a full construction site can view from a site trailer or their own personal computer/iPad reduces questions that need to be asked.
CONSInability to view drawings without an internet connection. The ability to download the drawings with all mark ups onto an iPad or other tablet should be an option so you can bring it on site and have access to everything in your hand.
Vendor Response
SmartUse offers an offline mode that allows the users to have access to their plan wherever they are. If you need more details on how to activate the offline mode, do not hesitate to contact us at support@smartuse.com
Replied June 2021
Joe
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
SMARTUSE for Drawings
Overall it has been a great experience with Smartuse, including any and all calls to Smartuse support. I would recommend this software to anyone.
PROSI like that it can be used on tablets and the files can be cached and viewed whether the field guys have internet or not.
CONSReally the only con I can think of was when Apple\Microsoft changed some files\IOS updates and then Smartuse would not open. They got it taken care of quickly though and we were able to keep working.
Reason for choosing SmartUse Suite
We chose Smartuse because we liked it right from the Trial and we also like the Support aspet of it to free up more of our time for dev work.
Edouard
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
SmartUse review
The software is really userfriendly for guys on the construction site
CONSNothing really, everything works fine for us.
Davide
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Lifesaver
Simple to use and always at your finger tips
CONSOccasionally sluggish when using on a PC
Vendor Response
Thank you for your review! If you are experiencing any trouble with SmartUse, do not hesitate to contact our support team at support@smartuse.com
Replied June 2021
Mark
Construction, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2021
My thoughts
Looking at prints for construction.
PROSBeing able to download software.we work in a lot of dead zones so it helps a lot.
CONSKicks me out a lot.kind of makes it a hassle.
Kaseem
Civil Engineering, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
SmartUse Review
I understand the use of smart use with the excel features representation
PROSit is more easy and understand to use, flexibility to integrate with other features
CONSFlexible integration with the business process
Nicole
Construction, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Positive
easy to use, user friendly, easy to navigate
CONSsometimes it doesn't work. I have three projects on it and one does not work
Vendor Response
Thank you for your review! If you are experiencing any issue, you can always contact our support team. We can gladly help
Replied June 2021
Jatin
Railroad Manufacture, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Best Smartuse
Really easy to operate.i can also use it on mobile phone
CONSI am not able to download drawing on my phone.
Charles
Construction, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed July 2023
Great tool for small and large businesses
Great tool, easy to learn and intuitive. Our younger employees enjoy it very much and it doesn't require a long time to be comfortable with it.
PROSIt is a great tool for creating a ''one-stop-shop'' for construction plans, to which all the critital employees have access for a project in real time. It is also really useful for quantity takeoffs and validation.
CONSHaving to upload each document individually can be a bit counter-productive.
Martine
Mechanical or Industrial Engineering, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
3
Reviewed August 2023
Alright
I like that everything is in one place. The ease of use hinges on someone paying attention to the project and updating it in a timely manner.
CONSToo many clics required to download items.
Christophe
Civil Engineering, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2023
Smart use 2023 review sintra
very prealing very good product
PROSMobility =, the easy accès, the reel time uptdate
CONSrestriction in term of acces to the pepeole not adminstrator
Erica
Architecture & Planning, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed May 2021
Game Changer
Great overall experience
PROSThis software makes it very easy to review our construction documents offline while walking around job sites. Its a game changer compared to reviewing the large scale printed set.
CONSSometimes the documents dont load properly if the file size is really large
Adam
Construction, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Easy to use as a outside user.
Construction site documentation was made simple
PROSAccess to documents created by others was simple.
CONSHad a French/English language issue, but that was only in initial set up.
Krishna
Construction, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Good product
Easy to use and documents can be easily searched using keywords.
CONSNothing really, it works good for me and I am able to find information easily on SmartUse
B.M
Industrial Automation, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed May 2021
SmartUse for Field Engineer & Desk Jockey
it's definitely better than paper copies.
PROSdoc management, keeping revisions, red lines, photos capability, saving mark ups to PDF including photos
CONSsyncing files is more often tedious and finicky.