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> Reviews of Sterling. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sterling is a good fit for you!

Source: https://www.softwareadvice.com/construction/sterling-profile/reviews

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Sterling Reviews

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[Overview](https://www.softwareadvice.com/construction/sterling-profile/)

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# Sterling Reviews

## Reviews Summary

## Overall Rating

4.0

* * *

## Ratings Breakdown

5

(14)

4

(7)

3

(7)

2

(0)

1

(2)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

3.7

Value for money

4.1

Functionality

4.1

* * *

### Pros

"As mentioned in my Pros section, running background checks were relatively easy but the customer service gets a 0/10/. Only option to pay is by ACH without a service fee."

### Cons

"Sterling was easy to use but did not offer other checks as part of the site which made it difficult because the organization had to rely on other vendors to get that information."

"Their platform is dated, and it doesn't have the best user experience (customer or applicant)"

"Every customer service tell me a different story and no one can resolve a simple issue."

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Sterling Reviews, Pros and Cons - 2026 Software Advice