prevents us from billing before the work is completed which in turns with prompt payments.

clear precise information that you can sort many different ways. You can also use the note field to communicate back and forth.

you can't print more than one builder completion notice at a time.

I have been with Hyphen for 12yrs and love it

very easy to schedule, very easy to find houses and tasks related to house. and schedule out.

Right now there has been an update that took away a good quality in billing that was very helpful before....we used to be able to look at an address and see an EPO and see that it had been paid under the history tab but now it doesn't show that on Supplypro side...it shows it still outstanding but on Buildpro side it shows paid and gives the history of the check as well as regular tasks...not sure what changed but we try to follow up on tasks and their payment and it doesn't show complete all the time on the supplypro side and we call the builder and they have to show us screen shots of the payment either coming or that it has already come.

The communication capability has been a game changer for me personally. I step into this role a few months ago it was apparent that it was not being communicate timely when POs and EPOs used and there was a lot of POs and EPOs being used for multiple tasks. The Suppliers order number feature as well as the Notes feature have been instrumental in combating that issue.

My favorite feature is the notation feature. For the accounting side of the house, it is important to be able to communicate with builders about POs and EPOS that are no longer available. In the past, our department has had problems with Builders attempting to re-use POs and EPOs that were used in the past for payment on other work. Also, this allows our department to better track when POs and EPOs are used for work other than what is listed on the PO. For example, using the PO for Lot 1's clean to pay for Lot 2's clean. This also gives me a way to better communicate with the scheduling team so they can see the exact information that the super was told about the PO or EPO in question.

I think there should be an option for Suppliers to send EPOs to the builders for approval instead of the builder always having to initiate this process. For our trade specifically, an EPO is truly something extra that the builder is requesting us to complete. It would streamline the accounting process if as suppliers we could start this process then we are not waiting as long for payment to be released. In our case, EPOs are not created timely by the super or not created at all. It would be helpful in those cases if we could help the process along instead of just sending an email to remind the builder.

Hyphen is by far the best software product on the market for home building/construction for scheduling. The scheduling aspect of the software is awesome. Easy to learn and love that you can see the job history and write notes.

Do not like how the billing is determined. You get charged for every p.o. in Hyphen even if the p.o.'s are wrong or zeroed out or even get charged if we are not doing any product. We have issues with the builders dollar amounts and p.o.'s get added in so we get charged for every single p.o. and there could be a lot of separate p.o.'s for each house. This really adds up over time. SO the more p.o.'s you have the more you get billed. Should be billed per house NOT per p.o.

It helps us get a grasp of our cash flow and builders.

I like the ease of using it and the many ways to find lots from the different builders. I also like the ease of signing the waivers for the different builders we do business with.

I wish there was a way I could access the lots according to the dollar amount of the job. This would make it easier if we do not have a lot of information about a particular lot.