TopBuilder
About TopBuilder
TopBuilder Pricing
TopBuilder software is available across three pricing tiers based on features: Professional: $50/user/month
Starting price:
$35.00 per year
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Construction Software
Most Helpful Reviews for TopBuilder
1 - 5 of 15 Reviews
Keith
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
TopBuilder has made it incredibly easy to manage our customer relationships!
Our overall experience with TopBuilder has been very valuable. We went from spreadsheets and not managing customer relationships as effectively as we could have been. Since implementation, we've closed more business and conducted more follow up than we ever could have without TopBuilder.
PROSI love the ability to add my own key performance indicators and additional user defined fields that allow me to track specific information about our customers. Additionally, I can live in TopBuilder all day in my role and not have to stray too far with different applications.
CONSI feel that the email marketing could be implemented differently allowing for more block editing and customization. Right now, I feel like it is just a basic program, but doesn't integrate as much between outside APIs.
Reason for choosing TopBuilder
We chose TopBuilder over alternative products because we felt that it would give us more of an industry focused CRM System while also implementing some of the similar capabilities with email marketing to HubSpot and Salesforce.
Vendor Response
Keith, thank you for your feedback. TopBuilder 2.0 was released earlier this year to improve core features and functionality of our CRM platform. One of the remaining tasks is improving our email editor tools. A "What's New" notice will be posted as soon as it is released. Also, your Account Manager will contact you to discuss your outside API needs.
Replied October 2020
Edsel
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Top Builder Review for SR Homes
Tracking leads, capturing leads, and managing system is very easy. Launcing and intergration with our site was very easy.
PROSSystem is pretty user freindly once you are tained on the software. Setting up communities and users is very easy.
CONSI woudl like more flexibility in pulling custome reports. Integration with things like NterNow is not offered which is something other systems provide.
Reason for choosing TopBuilder
At the time Top Builder was what was recommended to us because we were using MarkSysytems.
Vendor Response
Edsel, thank you for your feedback. Your Account Manager will be contacting you to better understand your custom reporting needs and determine how to best deliver what you are trying to achieve. Also, thank you for the integration recommendation, which has been forwarded to our development team.
Replied October 2020
Allison
Construction, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
TopBuilder is awesome!
The features that are most impactful for my job are the "Monthyly Revenue Projections" and "Manage Leads and Accounts"
CONSThere are many fields within a project, that it can be hard to track what has already been input.
Vendor Response
Allison, thank you for your feedback. TopBuilder's CRM is designed to be super user-friendly while offering robust tracking. For new users, it can require a bit of time to become familiar with which fields are important to complete. If you still find challenges, don't hesitate to participate in one of our Intermediate Training sessions offered weekly online.
Replied October 2020
Jeff
Consumer Electronics, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Most Bang for the Buck and Easy to Use
Been great to use and to work with.
PROSSuper easy to use as soon as it's set up. Just have an idea on what you want it to look like and TopBuilder can make it happen.
CONSNothing so far! Customer service has been excellent.
Reason for choosing TopBuilder
Price is much more affordable for what we needed.
Reasons for switching to TopBuilder
Needed something that was more intuitive and can show our progress much easier than excel tracking.
Jake
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
TopBuilder for Subcontractors
We primarily use TopBuilder to track our bids. We are a subcontractor with a short duration on projects therefore we bid a large number of projects. Tracking these is a key component to our success and TopBuilder helps us do that.
PROSThe integration with Spectrum accounting software and the construction oriented bid tracking. Construction is such a unique industry when it comes to bid tracking that it is great having a tool custom built for this industry. Many of the other options on the market take a lot of tweaking to get the same functionality and even then do not have all that TopBuilder offers.
CONSSome of the reporting functionality I find unhelpful for our particular business. Some of the integration with Spectrum seems to be one direction only and some of the information that I feel TopBuilder should be retrieving is not being done. For this reason, the integration with Spectrum is primarily pre-contract only.
Reason for choosing TopBuilder
Integration with Spectrum and pricing.
Reasons for switching to TopBuilder
Act did not work well with Mac. Act was getting older and I wasn't happy with the direction they were taking. The integration with our new accounting software (Spectrum) was a key upgrade feature.