What are Touchplan users saying about the software?
Read what people like you have said about using Touchplan software through verified user reviews
User Review Highlights
4.43
112 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"It's intuitive interface permits a wide variety of users to utilize it. Customer support is very responsive and eager to help users."
"This software is very easy to use and understand. It helps everyone get a visual of what's going on with the project in the way that is very effective."
"Ease of use and ability to engage all parties involved, report running."
"The programs needs a better visual identity. The colors schemes get unwieldy when the workflow gets elaborate, so its ugly and hard to follow."
"That there are no email notifications of completed tasks, tasks coming up or missed tasks."
"When looking at the schedule as a group, this can be confusing."
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Showing 1 - 25 of 112 reviews

Rick
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
Touchplan has allowed our Trade Partners access to view the schedule and print reports at any time.
This forced the trade partners to plan ahead. I used the software during my weekly sub meeting. I created schedules for all phases and buildings. If a sub was unable to provide info I entered it for him. The reports were sent out every Friday to all.
Pros
Instant feedback on where you are with the schedule. When you have to adjust something you are able to show the multiple impacts that it creates. If you need to create a recovery schedule you can instantly see the impacts to your workload. Being able to zoom in and back out to capture the big picture. Reports for multiple buildings with multiple floors showing how many men are required. The report will include location and duration and will be updated daily electronically. Touchplan's flexibility to report on one trade, combination or all. Same goes for locations that can be broke down in the report.
Cons
1. If there is a RAIN day I then have to move each ticket that has been place after that date. 2. After I have the pull plan established I wish there was a way to create a "group" with the tickets that would "link" them as they sit on the schedule. Finish/Start Lag/Start. Just so if I had a Rain Day or Something else impacted the Plan I wouldn't have to adjust all the tickets moving forward. The select all feature works nice BUT the weekends play havoc.

Steven
Verified reviewer
Industry: Consumer Goods
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2017
Really like how we can quickly go through the critical items.
Ability to easily see our project tasks and where we are versus our commitments. The ease to add tasks and place them on the time line. The visibility we have reviewing the project is quite nice.
Pros
I like how we interact with the software. Having a live meeting and being able to place things onto the project schedule and see it real time. The ability to store things in your own desk top and then populate the project when the right information allows that particular item to become viable. The ease in which you can manipulate the system and move around is really convenient for jumping around. We have really taken advantage of the swim lanes and being able to separate items into their more natural events. Finally the people at Touchplan have all been excellent to work with. They have truly embraced being customer centric and their actions reinforce this each time we work with them. They are willing to listen and even develop their software to allow us to meet our needs.
Cons
Having to double click sometimes to update a task. Moving things around if dates change especially during definition. The one feature I would love if possible is to truly link items together. So that if something moves out you can easily see the overall impact (similar to a CPS in MS Project) would be a really nice feature to have.
Ana
Company size: 201-500 employees
Industry: Architecture & Planning
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2019
Great idea but bugs aren’t worked out yet
I tried really hard to learn this and be the go to person on my team to help others with learning this tool. One thing I appreciate is how responsive the customer service is if you are struggling with something they help you instantly and take any feedback to their team to implement it. Despite this, this tool was too cumbersome for my team to work efficiently and use it.
Pros
This software is trying to help construction and design build plan their schedules more realistically but helping you identify what tasks rely on others or other tasks, so you can visually see what is the most important thing to work on. In theory this sounds genius. The tool is a black space where you can freeform populate things you need from others to reach your milestones, alongside your team members who can log in and see what you are doing live. When you need something from somebody it sends an alert to that person which is nice. You can print off reports to check in with your team and have a list format rather than visual view, although the list loses a lot of the relationships that were carefully laid out in the visual map. The last major positive thing this does is help you track late work or postponed work and how that affects your end date. I do want to add one thing that isn’t really a pro or con. Part of the value of this is getting your team members to actually input what they need from the rest of the team, so everyone can plan their work. If you have uncooperative team members you cannot use this tool because you can’t read their minds and can’t plan others work for them. It is intended to be logged in by multiple team members and used by each person.
Cons
Unfortunately this is not that user friendly and I feel like it needs to go back to the drawing board for improvement. For example, you can’t zoom out and get a big picture view of your schedule, you can only see things when you are zoomed in super close. There are reports you run to understand tracking and what is coming up next, but these are also hard to read. My team ended up abandoning this tool because it was so hard to use, even for young people but especially for team members who are older and struggle with learning new tools. Planning smart is hard enough, this tool ended up making it harder.

Valarie
Verified reviewer
Company size: 51-200 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2021
Flexible Tool for the Large Projects Planning.
Documents and project drawings management solution that provides easy options for quick navigation and quality service production.
Pros
Touchplan easy interface that is fully loaded with excellent features for the effective project tasks management and easy scheduling. Touchplan progress tracking capability is fantastic, and the ability to create and also link task is perfect and east time tracking.
Cons
No any for to say that was a problem on Touchplan or its functions, since the tool is very easy and friendly to the new users.

Alyssa
Verified reviewer
Company size: 501-1,000 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2017
Excellent resource!
Pull planning, replaces schedule software that is hard to manage, and is accessible anywhere at anytime. Not every one is tech savvy but I like the opportunity for training and customer service is available for changes and feedback
Pros
Easy to use, accessible to everyone on every device, provides a great way to pull plan versus using sticky notes

Michael
Verified reviewer
Company size: 501-1,000 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
My experience with touch plan was very simple to use and straight forward.
This software helps you plan out a very large project with multiple people that are involved. Also helps you pull together a great time frame on when the project will be completed.
Pros
I liked the feature to enter in sticky notes with the crew size and time to let the team know your progress as you complete work. I also like the fact that if you needed to move a sticky note, you had to answer why you moved and what was the cause.
Cons
The program was slow at times. To navigate through the system was difficult at the beginning but after much use I slowly got the hang of it.

Viviana
Verified reviewer
Company size: 201-500 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2018
Great for construction panning
Pros
I really like the fact that is user friendly, and that you can have all the information about the activities and in one platform, not having to manage several documents in excel o other software useful for planning. Also, I like that it makes me able to have all the information in only one place.
Cons
Don't like that it has a glicht that causes that in one of my projects i can't "promise now" the activities, forcing me to "add pin" to each activity one by one. Also, don't like that it is impossible to change the language and that the dates are hard to see. I would like that when you print the schedule, it would look like it looks on the online platform, like more "friendly".

Hal
Verified reviewer
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2017
Touchplan makes it easy to get started with Lean and the Last Planner System
Pros
Touchplan is so easy to learn and use. I've watched trade partner foremen who are using flip phones pick up a tablet for the first time and are successfully using the software in 15 minutes. Even the technophobes come around. Touchplan does a very good job of reinforcing Lean practices for project planning and execution. Teams get good quickly at adopting the standard practices of the Last Planner® System (LPS). The software also removes a big burden on the project team in administrating LPS.
Anonymous
Company size: 201-500 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2017
Touchplan makes the scheduling process much more collaborative than most other methods.
Pros
The ability to see changes in real time with other people is really great. It makes our pull plan meetings much more seamless.
Cons
I wish there were more customization options when creating pdf reports. The swim lane feature can be a little clunky too (I realize that it's a new feature).

Bo Christian
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Construction
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2017
A very collaboratively software combined with the Nureva touch wall.
we get to run Last Planner system in a large scale project, which is hard without such a tool
Pros
The ease of use, and how it looks. The software is extremely touch-wall friendly, which is one of the most important features.
Cons
lack of KPI/metrics. "should do" are missing. There should be more ways to measure. The twin-lane should be integrated so that the notes attached to the correct lane.
Brett
Company size: 1,001-5,000 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
Touchplan is a good tool, but I think that the "report" creating function could improve.
Benefits that I get are knowing where the Trade Partners are working on a daily basis and what activities they plan on doing, This allows the Subs to be able to plan and coordinate with each other.
Pros
It is easy to teach the Subcontractors how to use the stickies correctly. The ease of use is important to getting the Subs to use Touchplan on a daily basis. I also like that you can see who is inside the plan and is actively working.
Cons
I do not like the report function. It should give you an example of the report you are producing before you generate it. I am computer savvy, but cannot figure out how to properly use the report tool. It seems like Touchplan has some bugs too. I continuously get an error message at the top of my screen and it said that our payment was overdue for an entire month which was incorrect.
Dallas
Verified reviewer
Company size: 51-200 employees
Industry: Oil & Energy
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
It has streamlined our planning and execution of those plans
Read my prior review. This is a great, industry changing product!
Pros
Having the ability to breakdown a project as minute and detailed as you want with the designated manpower, duration's, and cost codes, or the ability to do a high level plan when a project is first being designed and engineered.
Cons
The font on the tickets is too small when zoomed out to look at a couple months duration's, which is the majority of the projects my contractor does. Also having a better file break down system would be helpful. We have one job site, but then we have about 30 jobs in that one folder. If you could break it down to individual Project managers jobs that might be helpful.
Josh
Company size: 501-1,000 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2017
We use touchplan
Much better communication between all parties involved with the process. Clearer understanding of schedule expectations and capabilities. Better manpower projections. Improved planning at early stages of project. Better communication with client on schedule.
Pros
The buy in from the field is what adds the most value. The simplicity of the layout and functionality helps to get the people actually doing the work engaged (and sometimes even excited) about planning work. With full involvement of everyone on the team (with TouchPlan as the interface) coordinating work becomes much more effective.
Cons
The top feature on our wishlist would be that the manpower would sum up at the top of the planning space so that we could level manpower without creating a report each time.
Scott
Company size: 501-1,000 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2017
This planning program has made a world of difference to the planning process with our field crews!
Our ability to plan for tasks has increased at an exponential rate by using this program.
Pros
Right now, since its new to me, I'm really enjoying the swim lanes feature. It's allowing for very quick and easy organizing of tasks for the different field crews that work out of the same plan. Before swim lanes we had to try and organize ourselves but once a plan had to be modified and moved around it became very unorganized very quick. With the swim lanes it has helped maintain an organized plan.
Cons
Time. I want to be able to refine my task down to the hour. It wouldn't be used super often but there are plenty of tasks that only take a half day but the smallest time frame I can place on it is 1 whole day.
Jim
Company size: 201-500 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2018
Working with Touchplan has been a great experience.
Pros
Its intuitive, collaborative and provides us with a accurate project planning. It has saved our project teams time savings from our old planning method.
Cons
I would like there to be an app so that we can make field edits without a internet connection. Many times we don't have a connection or may not have the bandwidth to run the application.
Brenden
Company size: 51-200 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2017
Simplifies the pull planning process and saves a lot of time and money.
Ease of scheduling and making changes. A lot of hours are saved by this software by eliminating long boring meetings that don't have resolutions,
Pros
This software is very easy to use and understand. It helps everyone get a visual of what's going on with the project in the way that is very effective.
Cons
There are limits of functions for this software. Usually the customer support staff is very helpful with trying to come up with a solution however I find that some issues that come up can't be fixed. (You can only assign constraints to project members ) this makes it challenging to assign issues to trade or consultants because you need to give them access to the project which isn't practical.
Logan
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2018
I plan to implement Touchplan on every construction project I'm ever a part of.
Pros
It's extremely user friendly, yet effective in getting results. It is very simple to bring in a group of people, teach them the process, and begin implementing within 15 minutes of learning the new software.
Cons
There is no app to accompany the website. Touchplan could be much more effective if subs could just pull up an app and update their tickets right then and there rather than having to come in, connect to wifi, getting on the website, and then updating.
Mary
Company size: 10,000+ employees
Industry: Automotive
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2018
Touchplan used for Construction Projects
Great visual tool to help all parties stay informed of the timeline of the project. Easy to understand and see the overlap of swimlanes and workstreams.
Pros
Works in real time, so that all users in the tool can see the changes instantly on swimlanes. Easy to move items around and edit.
Cons
I would to be able to use without an interconnection. Tasks cannot be defined down to the hour, that would be really helpful. We use D for day and N for night but it is not specific enough.
Seath
Company size: 2-10 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2017
Group collaboration for the techie in all of us.
It made planning out for the larger project easier to see.
Pros
I like how everyone has their own designation. I like that you can note problems along with solutions to keep the subs honest. I like that there are not a bunch of sticky notes everywhere. I like that I could see it from my tablet, phone and computer and I do not need to be in the conference room to look at things.
Cons
It is frustrating to get new users or the not computer friendly sub-contractors to use the product. They are stuck in the Stone Age and some do to embrace having a smartphone let alone using a tablet at work.
Tim
Company size: 201-500 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2019
Construction Firm software use
Maintaining a schedule can be tricky at times but with touchplan being a live entity we can control as fast as the schedule changes
Pros
easy to use for us as the General contractor and our subs
Cons
At first i wasn't sure about the software but as i used it more it became easy
Logan
Company size: 1,001-5,000 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2017
I'm not sure how any project couldn't use it.
Touchplan provides collaboration, more precise detailed short term scheduling, and expert input from subcontractors.
Pros
The transparency of the schedule. Everyone who views the ticket interface can understand what they're looking at opposed to a P6. It also creates subcontractor input, collaboration and accountability.
Mallory
Company size: 51-200 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
New Project Set Up
Pros
User accessibility and reporting capabilities
Cons
New project set up could be easier. Instead of having to email an employee at TouchPlan to set up your project, it would be helpful to be able to log in and manually enter required information into a project in order for it to be set up. The project would then automatically be created and the employee can just pull the information from the project to keep track. It often is inconvenient to have to wait to hear back from the employee who is setting up your project. Additionally, there could be a company wide library of projects that you have access to because at times it's inconvenient when you want to see a schedule but have not been added to the project yet.
Lajuanna
Company size: 10,000+ employees
Industry: Medical Practice
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2018
Best On The Market
Overall Touch plan worked very well
Pros
Tracks tasks with ease Lots of options and tools to view progress Easy to share with other project members
Cons
Can get confusing when looking at the report generated data
Ben
Company size: 201-500 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2018
Touchplan is a fantastic tool
We have improved our schedules and execution of work Saving time and money.
Pros
Ease of use. Versatility to modify schedule while maintaining accurate historical data. Excellent customer support and easy on boarding.
Cons
The reporting could be simplified in certain circumstances for transparency to all parties utilizing the tool and external parties reviewing reports.
Randy
Company size: 5,001-10,000 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2018
Touch Plan Review
Very good for the Lean process.
Pros
Very easy to use and helps people unfamiliar with scheduling to have input.
Cons
No way to easily backup if you make a mistake. Would be nice to have a back-up botton.
