All ConstructionOnline Reviews

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User Profile

Cathy

Verified reviewer

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Small Construction Company Use

PROS

It keeps all you data in one place. It also is compatible with Quickbooks.

CONS

A definite learning curve when navigating through the software. Does have some limitations with transporting data to Quickbooks.

Nate

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

ConstructionOnline after 1 year

onboarding, implimentation and getting set up in the beginning was incredible. ConstructionOnline moves at the speed we move, they know how to get you up and running with minimal delay.

PROS

The scheduling and calendar function are top notch. easily shifting from calendar view to Gant view makes a big difference allowing multiple user preferences. Hands down the best way to manage your build calendar.Also, their customer support is at a whole new level, no other platform comes close to the speed and efficiency of their response time.

CONS

Estimating and financials get a little cumbersome.

Reason for choosing ConstructionOnline

The ease of of use with the build calendar.

Reasons for switching to ConstructionOnline

We started mixed use, multy-family and commercial projects, needed a more robust platform.

DJ

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2017

We are excited to put gameplan into action, but it seems it needs some work first

Our business uses it for scheduling, but we are looking forward to using the GamePlan function when it is ready

PROS

If GamePlan works as it should, this could almost turn our operations into a self driving car. The increased efficiency and convenience we expect to get out of this should have a direct impact on our bottom line, as well as our ability to leave our clients satisfied

CONS

The OnSite App seems to need work before we can even use this. The language used in the app is confusing as well as the functionality. This makes the likelihood of proper use by our guys in the field highly unlikely, which could be worse than if we don't use GamePlan at all. It needs to be clear to the user that they just "Completed" the task. Currently, it says "Dismiss Event," which sounds more like you are ignoring the task. Additionally, you need a submit button, complete task button, or some type of clear confirmation that lets the OnSite User know, for sure, that they have just completed the task in the system. Then, the main page of the app needs to reflect that the task was completed. Additionally, I do not see anything actually being completed in construction online from the operations manager end of things. That takes most of the benefits of the software away. I tested this by creating a fake user account and assigning tasks to myself from construction online. I couldn't tell what I was doing when I was "Dismissing" event because I couldn't tell if it has updated the app. Then when I went into construction online, it did not show that anything of the tasks were completed. Again, we can't wait to get GamePlan implemented in the business, but I think we need some kinks worked out before we put it into place.

Nick

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Constrction Online User Review

MY overall experience is a B+. I have really enjoyed this software and will continue to implement it throughout my career.

PROS

CO has been a major success within our company in regard to organization and communication.

CONS

There are a lot of features that have proven to be a bit tricky to fully understand. Scheduling is an example. I have found it difficult to fully grasp the predecessors and start vs finish date shifting.

Reasons for switching to ConstructionOnline

UDA consolidated all of my programs into one easily accessible platform.

Aaron

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Great Construction Management Software

I like Construction Online and can't wait to see what it will improve into down the line. It's come a long way from where it was years ago.

PROS

My favorite feature is being able to access project information anywhere. You can see the schedule, tasks, pictures, and plans. Collaboration can happen quickly with it problem solving.

CONS

Data and Business Intelligence features could use some improvement, but that's the typical failing of the entire industry.

Reason for choosing ConstructionOnline

Price or didn't adequately do anything in terms of helping the business processes of Construction.

Amanda

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2024

POV for Amanda

PROS

Easily accessible from phone. Easy to pick up and use from anywhere.

CONS

I would like to have more selection options for clients to view.

David

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Construction Online review

7.5 out of 10 / always room for improvement (your program is still growing as I type this)

PROS

Its organization ability, ease of use and linking ability

CONS

The financial layout and how the automatic formulas are linked

Kelley

Construction, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Very Helpful Program

It definitely helps to keep the company organized and in communication with others

PROS

Very organized, very detailed, several awesome features, easy to collaborate within office and outside with clients

CONS

Sometimes feel like there are too many options, I don't love the way that the selection folder is set up b/c oftentimes we are not selecting products so we wouldn't use the clipper option

Reason for choosing ConstructionOnline

Had a few more features, we are already using UDA Construction Suite (but it's being phased out so we need to get updated), more people familiar with this program

Jason

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Uda construction online

I have used uda since 2007, when I decided to go to an online platform I tried several, none of them had the easy user platform that construction online had

PROS

Estimate budget tracking, scheduling, the use of subcategories, the ability to set tax rates, and profit margins

CONS

You can not adjust the schedule from the mobile app

Reason for choosing ConstructionOnline

They didn't have the estimating set up in an easy to use dashboard, no sub categories no easy we to use percent of mark up, and tax rates, and all of the categories are in tabs, so when you want to look for a specific item you can just click on the tab for that category, the other products you need to scroll through the whole estimate

Reasons for switching to ConstructionOnline

Buildertrend estimating and budget tracking was terrible

Lauren

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

ConstructionOnline increased our productivity

It was a little slow going at first, but we are picking up speed. We got an assistant project manager fresh out of school who is adding more information on the technical side of things. On the client side, we are loving the fast, clear, professional communication with our clients, and being able to estimate and send invoices with a few clicks. We are going to continue to add things as we go, and I think after a year we will look up and wonder at what we have been able to accomplish with Construction Online.

PROS

This has been a huge upgrade for us in terms of productivity. We are an older company that has stuck to the same way of doing things for a very long time. Construction Online was fairly simple to implement. We like the flexibility of the system, where we can use the features to suit our needs.

CONS

I don't like the added steps we have to take to add any text to an invoice. I would like a feature similar to what we have in estimating, where I can add a signing page.

Reason for choosing ConstructionOnline

Procore was 3x's more expensive than Construction Online, and it looked daunting to operate.

Richard

Construction, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Satisfied Customer! Excellent Customer Service, second to none!

Overall experience is very, very good. The only thing I would suggest, is that more time is spent with PM's like me to have more instruction on how to better use the software.

PROS

User friendly, and Excellent Customer Service! Working with [sensitive content hidden], Product Specialist on instructing me on how to use the "Take-Off "was very good, because she was extremely patient and explained the process is an easy way to understand. Additionally, she gave me more information than I asked for which helped me to get more use of the software. [sensitive content hidden] represents CO in the highest professional manner that makes me want to continue using the software. I hope she is available to help me when I'm at an impasse. Satisfied Customer for Sure! :)

CONS

Construction Scheduling. Gnatt Chart is somewhat difficult to navigate and I need allot of tech support.

Reason for choosing ConstructionOnline

The [sensitive content hidden] of the company chose this software because its user friendly, and the cost is reasonable.

Josh

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Great Software

Construction Online has really helped our company. We love customer service and the willingness to consider our feature requests.

PROS

All-in-one functionality. Super great customer service.

CONS

There are just a few minor features that we would be great. 1) Not counting QB credit card credit as cost. 2) Being able to see what costs came in from QB for each Construction Online category.

Reasons for switching to ConstructionOnline

We wanted something more inclusive. We heard great things about Construction Online.

Andrew

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Use it every day

PROS

We are able to communicate easily with sub trades and homeowners through this software

CONS

It can be busy at times. I feel one needs another monitor or a bigger screen to use it to it’s fullest

Reasons for switching to ConstructionOnline

We couldn’t use the program on other devices

Johanna

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2017

Katy taught me how to update contacts to allow for punchlist viewing by our team members.

So many! Help with organizing - help with scheduling - help with wrangling everything!!! Gotta get back to work.

PROS

I enjoy the cross platform functionality. It's so great to be able to access our files from any location, either online or from our servers in the office. This makes a big difference as our team (and project list) continues to grow - we can allow viewing of select items/lists and we don't need to force anyone to use Mac or Windows to work within UDA. Far surpassing any software features, though, the fact that your IT staff is so prompt to respond and so helpful launches this software into one of my favorites I've ever worked with. All software has issues - it's how you respond and deal with those issues that differentiate you from the rest and I thank you for it. Now if you can just have some IT available until 5pm West Coast time (where I am) my dreams would really come true. Thank you to Katy and all the other fabulously helpful people I've interacted with!

CONS

A trifling issue, but since you asked - when I add documents from our computer to the Project Files for a job, it's pretty wonky and time consuming. If I drag an item to the file list, instead of showing it was added - the file list scrolls back to the top so I have to scroll back down to see if it was even added - which it usually wasn't. This happens each time. This means I've taken to adding each document twice to ensure it imports so I don't need to scroll down to check if it's there or not. It would be MUCH nicer if the file list stayed put while I added files so I could see where - and that they were added to the list. Sometimes UDA lets me add mutliple documents and adds a 1 or 2 after each multiple - and sometimes it warns me that it already has that doc in the file. If this warning could pop up every time, I wouldn't need to then re-scroll down to the files I just added and delete duplicates. Also - just like when I add files, when I delete a duplicate the file list automatically scrolls back up to the top so I have to manually go back down to where I was to delete the next duplicate.

Eugene

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

As a UDA Construction User,

Wonderful

PROS

I use this software on a daily basis and the organization it brings to my project tracking, and scheduling is unbelievable. From estimates to completion, the software makes it possible to keep track of it all. What great software!

CONS

About the software itself, I have no complaints. I have been using UDA Construction since 2004 and the software has a learning curve that needs a serious commitment and that is one of the reasons why I like the app so much because a lot of the data can be updated from the field. The learning curve was steep over the years but it has only skilled me in how one should think around construction projects which is also a benefit. The learning curve, however, for me has been slow for the simple reason that as my experience and projects grew the demand exponentially grew on the software itself, so my learning curve followed that trend.

Reason for choosing ConstructionOnline

Have been working with UDA, I think, just after they started and it has all been pleasant.

Tony

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Construction Online

Overall, this has been a positive experience. We are far more organized, information seems to flow more easily between parties, and we have realized a more streamlined process.

PROS

We are a small GC entity for an owner/manager of commercial properties. Construction Online allows us to easily manage multiple projects simultaneously whether we are the GC or just the owner's rep. It ahs paid for itself just in tracking of change orders alone. The fact that we can have one place to with one easy interface to store and retrieve information is absolutely amazing. It has allowed us to be better at what we do in the field because we spend less time trying to organize job folders.

CONS

The scheduling portion was a difficult piece to get to function properly Trying to have predecessors, getting the Gantt chart to layout correctly, and the schedule to print properly were all too difficult. We purchased Microsoft Project as a result.

Kenneth

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Professional Impact

Just Fantastic and it continues to get better each year.

PROS

The estimating module is very east to use and allows for quick changes and efficient communication. The Construction online is the best there is when it comes to project tracking and communication with all team members.,

CONS

Getting proper job costs from Quickbooks. It's helpful but also confusing.

Reason for choosing ConstructionOnline

Pricing / Ease of use.

James

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great software, even better customer service

Excellent. We have had a learning curve as we have integrated our entire system into UDA, but customer service has been on top of it. Anytime we need help, we get it right away. And we are not having to use multiple systems for project management, time keeping, document uploading, etc.

PROS

The features are endless. We can everything in UDA that we used to do in 4 different platforms. There is a lot to learn, but the outstanding customer services makes the process easy.

CONS

There is a learning curve as you get started. There are just so many features that we are still learning about.

Michael

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Good Construction Software

I been using Construction Suite and Construction Online for many years. It is a well thought out software.

PROS

Construction Online gives me the value of having everything I need in one place. Plus the client portal is a major plus for communication with my clients on change orders, scheduling, etc.

CONS

Don't have any complaints. Sometimes when you need someone to help you, it may be awhile before they do call back.

Reason for choosing ConstructionOnline

User friendly, straight forward software with extra contracts and other features makes it a solid construction software for the professional contractor.

Reasons for switching to ConstructionOnline

UDA tech support got a little lazy on responding to my needs. But have gotten better this 2nd time back with them. I'm happy now.

Justin

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed September 2022

Third Space Builders

PROS

The financial reports are instrumental for our business.

CONS

Building the construction schedules could use a feature that lets you add lag days.

Reasons for switching to ConstructionOnline

This program is much more powerful.

Arleen

Construction

Used more than 2 years

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2016

Time saving and expert and friendly support team

PROS

With regret, I took my time integrating with my QuickBooks software. After a little over 2 years of having Construction Suite, I finally took the plunge and began the integration process between the two software programs. I love the ease at customizing the software to suit our particular business. The customer support is second to none! The staff is quick to resolve any issues and answer questions minimizing any downtime. No worries! If I make a mistake the staff is quick to show me what I did, while correcting my mistake. Mistakes happen, it is nice to know I have support when and if I need it. I highly recommend the total care package. You will not be disappointed! As for the reporting, Construction Suite provides additional useful reports to help evaluate the current state of your business and let you see at a glance the progress of all projects both financially and the current phase.

CONS

Don't really have any dislikes! My only complaint is that I waited too long to do the integration between my software programs!

Tyler

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

ConstructionOnline Superintendent Opinion

Overall great experience. The ease of use is nice and the fact that it doesn't contradict itself in its features is very nice. Quickly loads and moves from area to area with little to no confusion. I would certainly suggest this to potential buyers.

PROS

The ease of use and seamless transitions from one feature of the program to another. It's easy to understand and clear what each section is intended for. You can quickly access each feature via the very understandable titles, and further specify what section via the left hand menu once the item is selected. They are regularly updating and improving on functionality as well.

CONS

The mobile app will remove editing that is done on the website for daily logs. If you use bullets or numerals to keep things separated on the pc, then upload pictures from the mobile app to the same log, it will remove any bullets and spacing.

Elizabeth

Construction, 2-10 employees

Used daily for more than 2 years

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2017

Software is Good; Customer Service is Amazing

Good software. A little pricey in my opinion. Does have a lot to it that you can use if someone really wanted to use all the functions and features. But the customer service almost makes it worth it all. Caroline Prater really keeps me staying with the software when I have wanted to leave this software in the past. Because of the customer service it makes me stay. :)

PROS

Customer Service is always there to help. Carolina Prater is amazing and always promptly answers my questions or issues I may have.

CONS

The app has a lot to be desired. It is having issues at least once a month I get my job supers coming into office telling me something won't work.

Nick

Construction, 11-50 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2024

6 months in and starting to love it

It was intuitive to set up but also very labor intensive. Took me about eight weeks of 60 hour days to get the basics up and running.

PROS

Selections Easy to use Similar enough to others that users can learn it very quickly. Scheduling looks like it’s going to work very well. Would like to see scheduling by the hour not just by the day.

CONS

Payroll doesn’t import as they don’t link to Quickbooks online Doesn’t track subcontractor insurance policies Doesn’t provide lien waivers so we have to use a third system to get that No bid management system for gathering subcontractor bids, selecting and awarding subcontracts. It’s all very manual and thus very prone to error.

Reason for choosing ConstructionOnline

Sage has destoyed Timberline Co-Construct was bought by BuilderTrend ProCore doesn’t fit residential Quickbooks doesn’t do project management Project and Primavera don’t integrate financial information in the decision making process.

Reasons for switching to ConstructionOnline

BuildXAct worked great for estimating but as soon as we tried to use it for project management it fell flat on its face.

John

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Review by owner/entrepreneur

Overall, it is checking all the boxes necessary for managing our company; I’m still learning how to use it myself- after almost a year after purchasing it!

PROS

It has all the features you need for running a mid-size construction company.

CONS

The learning curve is quite challenging, which makes it a tedious process to adopt and train employees.

Reason for choosing ConstructionOnline

It seemed like a better product overall with better customer service and better reviews.

Reasons for switching to ConstructionOnline

We switched from solely using QuickBooks for estimating and invoicing. We still use QuickBooks for bookkeeping, etc. Construction online offers so many more features necessary in a construction company, and can still be synced with QuickBooks.

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