I believe UniPhi has helped us grow as a business as we now can have data driven discussion on the outcomes of projects. We now can schedule work and resource correctly and plan future work. It has brought transparency into our business so everyone can see how project are tracking which has reduced the amount of meetings required between business units.

UniPhi has help our business manage our projects from start to finish, from booking the materials in, creating overhaul reports, controlling purchase orders, scheduling work, good receipting parts, and dispatching the goods to the customer. The reporting is completely custom and can be modified to suit any business requirement. The team at UniPhi are very knowledgeable and enjoy their system being challenged and go above and beyond to help make the system suit the business while other systems the business has to change to suit the software.

There is very little I dislike about Uniphi, it is quick functional and delivers what you ask of it. We are currently looking into integrating UniPhi into SAP which would be my only dislike, but this is completely possible when our business is ready to invest the time to complete it.

The company UniPhi are excellent to deal with, their consultants have a vast knowledge of different industries and how this translates to the getting the most out of the product and ensuring a successful inmplementation. Their developers have been terrific and very understanding when we have recommended changes or found issues they have been dealt with promptly and professionally.

The UniPhi software provides the entire project team and senior management with great visibility of your contracts, cashflow, risks and issues which enables the team to make decisions real-time to ensure the success of the project and to provide expenditure and income forecasts.

As an administrator of the application i would like to see more audit trails provided that allow for visibility of who performed what functions and when. Thee are many areas of the system where users can enter comments regarding the reasons for certain changes, but this does not always provide a true audit of how and why a scenario was reached.

Templates. Our company has different service lines eg Access, OHS, Project Management etc and being able to create different templates for each department works well and is efficient practice.

Not very flexible. Contract don't allow for additional information to be inputted such as supplier numbers or multiple names due to invoicing requirements of some of our clients. We have to manipulate the invoice with a PDF editor program. The invoice template could be more clearer and cleaner. Not having a dedicated customer service rep to assist with day to day issues is also an annoyance but I understand a new customer serve platform is coming soon. Reports. We have found that while there is a huge amount to chose from, not many are useful. Sometimes you have to refer to 3 or 4 to get the data you need. For eg there is no 1 report that tells us a) the project budget b)how much the cost is up to date c) how much we have invoiced and d) how much fee is remaining. That is important info to help manage our projects. Resources- have a system in place that alerts to duplicates being created would be a big improvement to the program.

I've used UniPhi at three different companies and always found it useful. The interface is constantly evolving (for the better), and they do listen to feedback and try to make incremental improvements where they identify gaps. The service that the UniPhi team provide is top notch, they are easy to approach and ready to listen.

UniPhi is a comprehensive portfolio / program / project management system. It is a solid out of the box solution, and is customisable depending on your specific needs. The UniPhi team are dedicated and friendly, plus they understand project management as a discipline, not just the associated software.

Sometimes defining what you need can be tricky, so it can take several iterations before you reach the solution that truly works for your program.

UniPhi has allowed us to obtain real time data for all of our projects. The important distinction between UniPhi and other products is that UniPhi is predominantly a project “management” tool which may be used to produce reports, rather than being a project reporting tool. This is a key and fundamental difference.

UniPhi is like a more sophisticated and complete solution for project management and collaboration. Logging all relevant and important information regarding projects is far more efficient than use of say email, or single function task logging solutions. I like the way UniPhi allows data which has been entered to be reused many times (e.g. adding budget information, and having those same dollar amounts included into key project documents and reports)

Change management can be difficult (with any software deployment). Users who have used typical Gantt charts in the past will require close management, and lots of attention so that they see the personal benefits of NOT relying on a Gantt chart to manage their own workload, and the workload of their team. As more project management software products move away from the typical Gantt chart approach, this should be an easier sell.