I think if Viewpoint is set up and managed well it is an excellent tool to support project control. I am glad that we made the decision to swap to Viewpoint.

Quick uploading, sharing and downloading of drawings. Good control over which users can access what drawings. Multiple workflows possible to manage flow of information. Generally gives great control over documents.

Would like the workflows to be more adaptable, for example, if you wanted one additional person to review a drawing as a one-off, there is no way to accommodate this within the workflows, they are quite rigid.

I'm an admin level user of other CDEs: BIM 360 and Dalux, and have exposure to Asite. I really like VFP despite its few shortcomings and not-so-attractive user interface. I think this system can be intimidating at first, but personally the more I use it the more I appreciate it.

Primary and secondary file format, 3D Model Viewer, COBie generator, naming convention deployment (and that it can be enforced). We use public links a lot as well and it is very useful as well as the virtual containers. Customer service is excellent. They respond quickly and are usually very knowledgeable.

The look and feel of the software is a bit outdated. I like that it's highly customisable (settings), but that's a downfall as well, it can get complicated to control access and security settings. It would be great if VFP would allow using projects and templates. Instead every time we create a new project, we have to re-build the folder structure and the main settings. User guides could be updated.

Good but uploading process needs to be much more easier to avoid non-productivity.

Secure process for uploading and storing files. Interface easy to use. Accepted as a form of file sharing by many businesses and individuals good track record.

Process of uploading files seriously needs rethinking. Adopt a similar approach to Dropbox.

Super Customer Success Team provided insights for the Tide Team.

Workflows and ability to manage the security architecture.

The operational/ system updates are not linked to the Home Page.

Overall I find it useful. easy to find documents when needed, ability to store good information on the platform and useful if I want to document information shared.

I find the system easy to use and straight forward. Has good features that are useful to me.

I think the App for the software is not great.