Vista Software

3.79 / 5 (204)

Our advisors have recommended this product 11 times in the last 30 days

About Vista


Vista is an integrated suite of finance, operations and project management applications for contractors and capital project owners that can be deployed on-premises or hosted in the cloud.

Users can manage workflow and reporting that adheres to demanding control requirements. Viewpoint is compliant with comprehensive regulatory reporting requirements, including EEO, Certified Payroll, DOT, OSHA and ACA.  

Vista is designed around role-based management of all aspects of the project life cycle. Integration capabilities help eliminate redundant data entry and improve information flow between departments and project team members using ‘real world’ workflows all the way through accounting.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

204 Reviews of Vista

Average User Ratings

Overall

3.79 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(48)

4 stars

(85)

3 stars

(48)

2 stars

(11)

1 stars

(12)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 204 reviews

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August 2017

Ruth from Integrity Grading & Excavating, Inc

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2017

Integration with Ease

We love the change that we made to VISTA. It has allowed our company to streamline, and operate with same personnel - with growing at the same time.

Pros

We were a Maxwell Streetsmarts users for over 10 years, when Viewpoint purchased Maxwell. At that point we began to shop "other" vendors for the best comprehensive solution for our Heavy Excavation company. As it turned out Viewpoint Vista Softwarewon! We preplanned for nearly 15 months before making the transition. We opted to make the transition at the slowest time of year for "our" company. With our initial planning we were able to schedule training that worked in our company's timeframe, we were assigned a Project Manager who kept us on track. Our go live date was Feb 2016 - of which meant - we went live; hiccups and all! To the credit of Viewpoints Vista team the transition was seamless. We had the correct training from the start, correct leadership within our company, and a VISTA TEAM that moved us forward.
We started out with the essentials, and have since added a few more modules, document imaging, and Mobile Field Manager.
It has taken us awhile to adjust to the reports vrs what we were use to, but have found we can "adjust" reports via the Crystal Report writer ourselves.
As software updates are released, they are easily installable from the end users aspect.
I highly recommend the software as a whole - many ways to get information out!

Cons

Cons are not negative to us - just ways to improve! After using the software for awhile and you call into support, and you know more than the support person.

August 2017

Ann from SC Bodner Company, Inc.

Company Size: 11-50 employees

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

August 2017

Vista by Viewpoint - Project Management

I think a great deal of the Cons could be eliminated if the training was better, but the way I understand the roll out training was so expensive and fast that it wasn't that helpful. Plus it happened on the onset before they had any experience with the software. There are video trainings that are good, but some are outdated.

Pros

After you learn the nuances of the software its a good product. It tracks compliance well, subcontract and change order entry is easy. Good reports to obtain information.

Cons

Due to inadequate initial training the previous AP lady thought she could bill an amount on items that were designated as EA (having unit cost and Unit Quantity. As a result, we have had major issues. The support staff said if Viewpoint would fix that issue their support cases would drop exponentially. If they cannot fix it, at least they should not allow the user to be able to perform the function. Although good data on the reports, some are clumsy. At times it is difficult to find exactly what you want to display on a report. Support is great, but when the problem overlaps from one category to another, you can get faulty information. For example...if you have an AP problem, it could be causing a problem in SL but the AP support team won't know to tell you that. We had a major issue that was created as a result of this because it crossed years.

July 2015

Kathleen from Griffith Company


Ease-of-use

4.0

Customer support

3.0

Functionality

4.0

July 2015

Great product, but needs in-house IT support to get full benefit

Pros

Like the flexibility of the product (ability to customize reports / UD fields / tables) and the fact that Viewpoint is continuously looking to improve it's product. Viewpoint also has a great end user base where we can learn and share ideas together.

Cons

Support has become an issue in recent years. Viewpoint has grown quickly with new additions (which is a double edge sword), but it's getting more difficult to find long time Viewpoint team members who understand the product and how it works. Many times, it feels as if the team member trying to help is reading thru the documentation and doesn't really know how it works. We were implemented with Viewpoint earlier than other companies coming on in more recent years. We have seen that the implementation process has had more struggles and challenges with Viewpoint team members being changed out or not as knowledgeable during the process. Again, Viewpoint has grown in its product line, hopefully they will be able to expand their team member support base with more knowledgeable and long time team members.

August 2017

Randy from W. L. Gary Company, Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

August 2017

While difficult to setup, it is an integrated system handling our Service Management, project management, Document management and Accounting and has eliminated duplicate entry we used to have to do with our old system.

If I could go back in time and look at the software purchase again, I would still go with Viewpoint. While the process takes an enormous investment in time, it has been worth the work.

Pros

It is integrated and allows us to share information more easily across the entire team. We can attach documents to transactions allowing us to have info at out fingertips allowing us to answer questions from clients without having to go and pull paper files to research the answer. It is very versatile, allowing us to create custom fields that are not over written when updates come out. this allows us to customize the software to allow us to do business "our" way.

Cons

The Versatility that makes this product so good is also a con in that it makes it more difficult to setup. If you come from a simple solution to Viewpoint, you don't know what you don't know and you may make some short sighted decisions on how to setup or implement the product. Our implementation team from Viewpoint did a great job of trying to point out some of those potential pitfalls.

October 2016

Claire from MTech Mechanical

Company Size: 201-500 employees


Ease-of-use

4.0

Customer support

2.0

Functionality

4.0

October 2016

Vista Support

Overall it has been positive. Last year was hard but with the new customer service initiative there has been a big improvement, although there is still a long way to go in that regard.

Pros

There are a ton of options for customization and it's super easy to use once you know how each form works. The grids are amazing and the reporting options are great for customization. The learning base can be a bit confusing when it comes to finding information, but when it comes to actually learning a new feature you can usually figure everything out without needing to place a call to Vista. Also, the knowledge base articles are good when they are sent from support. The main pro of Vista is the possibility. There are a ton of other products with other vendors and within Viewpoint and the options are great.

Cons

With the customization comes a lot of room for errors. Also the release notes for next versions don't feel complete and when you get an issue half the time they tell you it was fixed in the next upgrade and their recommendation is to update as a fix. Also the customer service has come a long way but it still needs work. In the opening speech they mentioned the response times and the resolution times and I don't think I have ever had someone call me back in less than 3 days for my initial contact. Also there are multiple cases created for the same issue anytime it is transferred to a new department. So I have a case that has been open since May 2016, but I'm on my 4th case number so whenever someone gets the new case it looks like its only been open since September.

November 2017

Ben from Capstone Mechanical

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

November 2017

Great product, great future growth perspective

Great product, great company, highly recommend. We have been on the product over a year and continue to be pleased.

Pros

Vista is a very robust system and if you are an organization that wants to have one effective place to track all of your information, this is it. After doing 5 months of research and reviews over other products like Sage, COINS, and others, I am convinced this is the top shelf. There are incredible help resources, the implementation team was phenomenal, and they have been consistently updating the software and making it better on a consistent basis. I could go on about other things that I like about it, but the high-level Pro that I have is that it is a product that is well thought out and is mostly mature (see cons) across the board.

Cons

The service module is the only thing that is not up to snuff with the rest of the product. It still lacks the maturity that the rest of the product has. It is 100% usable and it is effective, but it does not attain the same level of greatness that the rest of the product has. That being said, the last 4 major updates have all included Service Module enhancements, so it is obviously getting taken care of.

December 2016

Jenny from Tresco Paving

Company Size: 51-200 employees


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

December 2016

Great for Large Scale Asphalt Construction Companies!

We weren't sure what the best course of action was but ultimately decided to move forward with Vista, instead. After seeing a demo of the product, the decision was a no-brainer. This is a great piece of software, and Vista overall has exceeded our expectations. We have multiple asphalt plants, a concrete plant, trucking company, and asphalt installation crews, so Vista has been a perfect fit. As for the technology, most people are used to the style of windows, which makes for a pretty easy learning curve with Vista. The grid functionality is top-notch as well, being able to switch from an informational view of one item to a list of all items. Viewpoint also offers a cloud environment to host your enterprise system. It's a small fee to pay for peace of mind, and limited IT management on our part. We haven't even taken advantage of everything that it offers yet, and we are STILL thrilled. We can't wait to implement more in 2017, and see what else Vista can do for us.

Pros

The integration across accounts, companies, departments, etc. We've only scratched the surface and been incredibly impressed.

Really, I cant say enough good about this product. We love using the cloud environment as well - access Vista from anywhere via browser, if necessary. Makes it easy to work from home on a snowy day!

Cons

Nothing in particular about the product, but we've had responsiveness issues with the billing department - some people are great others, not so much. The tech support department could be more knowledgeable about technology, and IT management in general. Fortunately, we don't need them very often.

The cloud environment is clunky with printing in different browsers - always a mixed bag. Checks don't always line up right but using the actual cloud app, no problems what so ever.

January 2017

Kyle from The Systems Group

Company Size: 501-1,000 employees

Review Source: GetApp


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

January 2017

Decent ERP System for the Construction Industry

Viewpoint is our ERP system for better or worse. The functionality is there for just about everything needed in the construction industry; however, it's not always the most user-friendly. When Viewpoint introduces updates and there are bugs, it can take months for Viewpoint to fix them in a new release. If it's something you need to be fixed now, be prepared to pay Viewpoint to fix the problem.

Pros

Covers almost all aspects needed in the construction industry
Highly customizable
Easy to create custom reports
Database isn't locked down

Cons

Viewpoint will find every way possible to charge you for support
They have a bad habit of pushing out updates without thoroughly testing them

July 2015

Todd from CG Schmidt Inc


Ease-of-use

3.5

Customer support

4.0

Functionality

3.5

July 2015

Great product but could be made better with targeted improvements

Pros

Billing Module gives us the ability to handle many of the unique challenges of our cost + with Guaranteed Maximum projects. Unapproved AP process works very well (would be nice to get a process refresh to streamline process for non accountant approvers) / Just in early stages of converting to Equipment module (from Toolwatch) but inially appears that it will serve most of our needs / Core modules all are very solid (PR, JC, HR, etc)

Cons

Struggle with doing projected costs based upon billing rates to be able to show owners current project cost to them (our total billings) in a cost+ GMP world. Forced to go offline with too many excel/manual processes.

Financial Manager needs to be overhauled to produce modern financial reports not something proceed in the 90's.
Dashboard process seems neat but unusable until above is setup.

July 2015

Darlene from Pro Electric.com


Ease-of-use

4.5

Customer support

4.5

Functionality

4.5

July 2015

Have been using live on Vista by Viewpoint since Sept 2012

Pros

The best part is the amount of customization that can be done. You are not limited to the fields "out of the box". It was the only software that we tested that allowed us to do that.

Also, in accounting I like that you can bring a transaction back into a batch to be able to "fix" it if necessary.

The amount of information at your fingertips is also great.

What we needed was something that brought Accounting and Project Management together - and Viewpoint does an excellent job of that for us.

Also, we have always had excellent support when needed.

Now that we have worked with Viewpoint for almost 3 years - I can't imagine what I would do without it.

Cons

The initial set-up was time-consuming and somewhat daunting, but that would probably true whenever changing software from 1 vendor to another.

I honestly can't think of anything I like least. The amount of customization available means that I can change things if necessary to suit how I would like to use the product.

February 2018

Jackie from Mathiowetz Construction

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

February 2018

We implemented Vista two years ago. As with any software implementation, setup and training is crucial.

We have found that the majority of things we would like to track are available within Vista (or easily added with a UDF). There are also several third party solutions that are available that tie in to Vista. Vista is a very stable and easy to use software.

Pros

The software is very flexible as Vista allows client customization with the ability to add user defined fields and to change field properties. Consequently, there is very limited outside customization that is necessary. The training during the implementation process was very thorough.

Cons

The reporting structure within Vista is Crystal Reports and without a developer license and/or programming specialist on staff, you will most likely need an outside consultant for developing reports that are not standard. There are numerous available reports but sometimes a tweak here or there is necessary - which is usually easy to do in house.

July 2017

Jennifer from Rockydale Quarries Corporation