Vista by Viewpoint Software


 

Vista is an integrated suite of finance, operations and project management applications for contractors and capital project owners that can be deployed on-premises or hosted in the cloud.

Users can manage workflow and reporting that adheres to demanding control requirements. Viewpoint is compliant with comprehensive regulatory reporting requirements, including EEO, Certified Payroll, DOT, OSHA and ACA.  

Vista is designed around role-based management of all aspects of the project life cycle. Integration capabilities help eliminate redundant data entry and improve information flow between departments and project team members using ‘real world’ workflows all the way through accounting.

 

Vista by Viewpoint - KPIs
 
  • Vista by Viewpoint - KPIs
    KPIs
  • Vista by Viewpoint - View statistics
    View statistics
  • Vista by Viewpoint - Photo management
    Photo management
  • Vista by Viewpoint - SM work center
    SM work center
  • Vista by Viewpoint - Mobile time entry
    Mobile time entry
  • Vista by Viewpoint - Productivity analysis
    Productivity analysis
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

163 Reviews of Vista by Viewpoint

 

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Software Advice Reviews (161)
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Showing 1-20 of 161

Traci from Glenn O. Hawbaker, Inc.
Specialty: Heavy/highway contractor
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

Have been with VP and company for many years. Have suffered through growing pains at times, but over product and support have been great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use and integration between modules and with other applications. We use several other products that we import from and export to.

Cons

Lack of strong financial statement writer. Currently using FRx . . . we know that we need to move, but haven't found anything that is as flexible.

 
 

Cindy from K4 Construction
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Software is Great, Customer Service is Terrible

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

It does a lot, there are many reporting features, and it integrates the accounting with the project management.

Cons

The customer service is terrible. You cannot call a number and talk to a person. The only option is to submit a ticket on line, and it often takes several hours to get a call back, even if your entire system is down and you are in the middle of an urgent problem with something like payroll.

 
 

Elizabeth from IDEA
Specialty: Other specialty contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

HR Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

we are on the cloud our system often runs very slowly and we get little support when we call. Often things happen and they have no explanation for why and we have to do the work over again.

Pros

robust has a lot of reporting capabilities
I like it has vacation and HR modules but wish they would take more information from pr than they do

Cons

Some of the modules don't talk to others making double work
I don't like that you can't eliminate things you don't use, such as craft classes etc

 
 

Randy from W. L. Gary Company, Inc.
Specialty: Mechanical/HVAC
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

While difficult to setup, it is an integrated system handling our Service Management, project management, Document management and Accounting and has eliminated duplicate entry we used to have to do with our old system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If I could go back in time and look at the software purchase again, I would still go with Viewpoint. While the process takes an enormous investment in time, it has been worth the work.

Pros

It is integrated and allows us to share information more easily across the entire team. We can attach documents to transactions allowing us to have info at out fingertips allowing us to answer questions from clients without having to go and pull paper files to research the answer. It is very versatile, allowing us to create custom fields that are not over written when updates come out. this allows us to customize the software to allow us to do business "our" way.

Cons

The Versatility that makes this product so good is also a con in that it makes it more difficult to setup. If you come from a simple solution to Viewpoint, you don't know what you don't know and you may make some short sighted decisions on how to setup or implement the product. Our implementation team from Viewpoint did a great job of trying to point out some of those potential pitfalls.

 
 

Ann from SC Bodner Company, Inc.
Specialty: Real estate developer
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Vista by Viewpoint - Project Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I think a great deal of the Cons could be eliminated if the training was better, but the way I understand the roll out training was so expensive and fast that it wasn't that helpful. Plus it happened on the onset before they had any experience with the software. There are video trainings that are good, but some are outdated.

Pros

After you learn the nuances of the software its a good product. It tracks compliance well, subcontract and change order entry is easy. Good reports to obtain information.

Cons

Due to inadequate initial training the previous AP lady thought she could bill an amount on items that were designated as EA (having unit cost and Unit Quantity. As a result, we have had major issues. The support staff said if Viewpoint would fix that issue their support cases would drop exponentially. If they cannot fix it, at least they should not allow the user to be able to perform the function. Although good data on the reports, some are clumsy. At times it is difficult to find exactly what you want to display on a report. Support is great, but when the problem overlaps from one category to another, you can get faulty information. For example...if you have an AP problem, it could be causing a problem in SL but the AP support team won't know to tell you that. We had a major issue that was created as a result of this because it crossed years.

 
 

Ruth from Integrity Grading & Excavating, Inc
Specialty: Earthwork/excavating
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Integration with Ease

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We love the change that we made to VISTA. It has allowed our company to streamline, and operate with same personnel - with growing at the same time.

Pros

We were a Maxwell Streetsmarts users for over 10 years, when Viewpoint purchased Maxwell. At that point we began to shop "other" vendors for the best comprehensive solution for our Heavy Excavation company. As it turned out Viewpoint Vista Softwarewon! We preplanned for nearly 15 months before making the transition. We opted to make the transition at the slowest time of year for "our" company. With our initial planning we were able to schedule training that worked in our company's timeframe, we were assigned a Project Manager who kept us on track. Our go live date was Feb 2016 - of which meant - we went live; hiccups and all! We are a $50M operation, and to the credit of Viewpoints Vista team the transition was seamless. We had the correct training from the start, correct leadership within our company, and a VISTA TEAM that moved us forward.
We started out with the essentials, and have since added a few more modules, document imaging, and Mobile Field Manager.
It has taken us awhile to adjust to the reports vrs what we were use to, but have found we can "adjust" reports via the Crystal Report writer ourselves.
As software updates are released, they are easily installable from the end users aspect.
I highly recommend the software as a whole - many ways to get information out!

Cons

Cons are not negative to us - just ways to improve! After using the software for awhile and you call into support, and you know more than the support person.

 
 

Jeff from DNT Construction
Specialty: Earthwork/excavating
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

$500,000 failure

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

So sorry to many of our hundreds of subcontractors that I had originally recommended to this product...several made the jump. All are very unhappy.

Pros

Possibilities to work with Microsoft platform. SQL based and therefore we have the ability to get to the information we really need (all-be-it backdoor).

Cons

Poor execution and support. No system based financials. Poorly structured work flow. Weak asset management. Weak scheduling. Three years later still not working as well as Computer Ease (which we outgrew and which costed $450,000 less). Just paid to go back top Computer Ease (although it has its own issues).

 
 

Karen from Kenmoore Contracting
Specialty: Heavy/highway contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Goods and bads

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great functionality for project management with estimating and accounting
integrates between modules and companies extremely well

Cons

Payroll setup needs better documentation/training from Viewpoint. setup can be cumbersome.
Project Manager is great for simple jobs but when there a lot of change orders it can be fickle.

Support is terrible it takes days for them to get back to you. They get it working yes but always a huge inconvenience if you are a manager with lots of duties

 
 

Monty from Tapani
Specialty: Heavy/highway contractor
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Vista

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Total integration, from accounting to equipment and job cost, bring project management to a new level.

Cons

Slow customer service and help desk personal are not knowledgable about the program. Product enhancement do not exist.

 
 

Todd from Leopardo Companies, Inc
Specialty: General contractor
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

Quality Construction Software

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Ability to track a project from inception to finish and from Project Management to Accounting. Great for job costing

Cons

Lack of response time from technical support takes a few days when an important issue must be solved immediately

 
 

Maria from Kinsley Construction, Inc.
Specialty: Construction manager
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

Tool is exceptional

Ease-of-use

Functionality

Product Quality

Customer Support

I use Viewpoint in every aspect of my job, so I've become very familiar with the software in the last 13 years. I absolutely enjoy working on it, it's easy to use and follow.

Pros

Easy to use and follow. You can customize your windows how ever you like. Reports are also easy to follow

Cons

Depending on number of licenses that are purchase sometimes is an issue to sign in. Also when everyone is using Viewpoint it takes longer for batches to post.

 
 

Jennifer from Rockydale Quarries Corporation
Specialty: Other specialty contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

A big upgrade from our previous system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, we are pleased with our product and the initial training and setup. Most of our problems have been resolved on our own researching compared to having to file support cases. Viewpoint has allowed us to provide better reports to our managers.

Pros

-Intercompany features allow for easy reconciliation and few entries.
-Drilldown reports allow easy access to individual transactions
-Knowledge Base and Clearview online help are incredible with step by step instructions including screenshots
-Shortcut keys allow for easy lookups and use of a wildcard (*) without knowing the exact description
-Well organized layout of the modules/programs vs. reports
-Able to maintain one vendor master among all companies has helped significantly in our accounts payable department

Cons

-There is a large amount of reports but it's hard to determine which one to use and which parameters to use
-Invested time in their financial reporter which is now being phased out and will not be supported in another year
-Security setup can be time consuming (separate program for Reports, Forms, Data, etc.)

 
 

Jacie from Oftedal Construction, Inc.
Specialty: Heavy/highway contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Great Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We just went live with Vista by Viewpoint and loving all the features this software has! Our users still have a learning curve, but we see endless possibilities in how the software can down on data entry time and improve efficiency. There is so much integration and reporting available that our old software did not have!

Cons

Since the software is so customizable there are no user manuals and guides to help in learning the new system. When searching the knowledge base we are not always easily able to find solutions to our ?'s/issues.

 
 

Karen from Pollock Research & Design, Inc
Specialty: Other specialty contractor
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Vista Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I really do like working in Vista. There may be some tasks that take a bit longer than in our previous operating system but then Vista makes up for in in other areas by far.
The online help (Chat) is a great help and the Knowledge Base is a wonderful resource.

Cons

I think it takes too long for support to get back to us. By the time they do, I generally can't remember the details about the ticket I put in and sometimes I can't even remember the issue. I have to go out to Clearview, log in and look at my ticket.

 
 

Jackie from Mathiowetz Construction
Specialty: Heavy/highway contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Vista by Viewpoint is a very versatile and user friendly software system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are overall pleased with the software!

Pros

We have found the training sessions and the online help topics to be very helpful to new users. We also like the fact that if you want to capture data that does not currently exist within Vista, it is very easy to set up your own user defined fields.

Cons

The reporting in Vista is mainly in Crystal Reports. It is recommended that you have someone on staff that can make simple changes to the multitude of standard reports or the reporting process can become frustrating.

 
 

Dan from Lakeside Industries, Inc.
Specialty: Paving
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

Recent Vista Conversion from StreetSmarts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall satisfied with the product. It is very flexible and allows for many user customizations without need for professional services. It has a very robust ecosystem of users and third party partners.

Pros

SQL Server based; decent security options (could be better); Options for user configuration of forms and tables including integration of user tables; Very good support services; Integration with many third party products.

Cons

Reliant on Crystal Reports; Expensive; Sensitive data not encrypted at rest; Many security configurations are awkward and require a lot of maintenance.

 
 

Mark from Gaines & Company, Inc.
Specialty: Utility contractor
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Intuitive and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As I get more comfortable with the navigation details in Vista / Viewpoint I feel more confident that I can do anything I need to. After one month of use I am very pleased with this product.

Pros

I have only used Vista / Viewpoint for a little more than one month. As I run across processes that I have not used yet I try to figure them out on my own rather than go directly to the help file. In almost every case I was able to achieve the results I wanted on my own. For the times I couldn't get there on my own, I have a wonderful trainer that seems to know everything about everything. She is quick getting me the answers that I need to move forward. Many times she includes screen shots along with the answers that I need.

Cons

If I have not been granted access to areas out of my main focus I am completely cut-off even from the help and search functions.

 
 

Margaret from Republic Contracting Corporation
Specialty: Heavy/highway contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

As stated- ease of use- if you can operate a personal computer- you can use this software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you are in the construction business and looking for a software that will cover all areas of accounting- then this is the software that you need.

Pros

The programs have been designed for construction business operations and making accounting faster and accurate without a lot of input.

Cons

I guess this would fall under pros- but updates- just like your personal computer- the software comes with updates that must be loaded- they are needed- just another function.

 
 

John from Ford Construction Co
Specialty: Paving
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

to Vista from a custom app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The heart of Viewpoint is it's people. There are many software packages with lots of features in the market. The big difference it the staff that you work with before and during conversion as well as the support staff afterward. Viewpoint technical support people are knowledgeable and take the time to work with you to resolve any issues.

Pros

We had spent a decade with a custom built application. The Vista (Viewpoint) system was able to provide all the function we had and needed as well as giving so much more in features. The system is very flexible and can a few setting adjustments can be tailored to fit our needs. The information provided ranges from very detailed to summarized as needed. A powerful system.

Cons

The only cons I can think of revolve around the ability to customize the system. If you are moving to Vista from another app, take the time needed to work with your Viewpoint rep before and during the conversion. We had a few changes to make afterward that would have not been needed had we talked them over with our conversion rep. It will be time well spent.

 
 

Jenny from General Excavation, Inc.
Specialty: Heavy/highway contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Great Software!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Heavily integrated and breaks down facets of construction industry well using the modules that feed information to each other. I work with the AP module and it is easy to use and understand. The reports offered and useful and easy to manipulate. The equipment module is fabulous as well though we don't use it to its full potential just yet.

Cons

It is difficult to make a change to something posted in a closed month. I was able to find a way to remedy this online and fixed it immediately. Sometimes it does take customer service a while to call you back on a service ticket, however, most answers can be answered by doing research individually in clear view.

 
 
 
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Kyle from The Systems Group
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Decent ERP System for the Construction Industry

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Viewpoint is our ERP system for better or worse. The functionality is there for just about everything needed in the construction industry; however, it's not always the most user-friendly. When Viewpoint introduces updates and there are bugs, it can take months for Viewpoint to fix them in a new release. If it's something you need to be fixed now, be prepared to pay Viewpoint to fix the problem.

Pros

Covers almost all aspects needed in the construction industry
Highly customizable
Easy to create custom reports
Database isn't locked down

Cons

Viewpoint will find every way possible to charge you for support
They have a bad habit of pushing out updates without thoroughly testing them

Advice to Others

I would highly recommend having someone on your staff that can handle inhouse bug fixes or customization of the database; otherwise, you'll be paying a much higher rate to Viewpoint for anything you need. This is compounded when you start adding in applications that integrate with Viewpoint, like Mobile Field Manger (now owned by VP, but still has major integration issues).

Source: GetApp
 

Daniel from J. Calnan & Associates, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2016

February 2016

Product Quality
Quality
Source: GetApp