Viewpoint Vista

RATING:

3.9

(248)

About Viewpoint Vista

Handling complex construction jobs is made easier with the right software. Give your company an edge over the competition with integrated Project Management, Job Costing, Data Management and Risk Management, plus enhanced productivity and analysis. These features, plus powerful reporting capabilities enable a smoother workflow and ultimately a better bottom line. Viewpoint is a system that allows full integration of your business from Project Management and Accounting to Operations. It saves money, optimizes performance, enables Web collaboration and simplifies workflows between departments. Here are some advantages: Thousands of contractors across the globe rely on Trimble Viewpoint’s Vista as their ERP of record. As part of the connected Trimble Construction On...

Viewpoint Vista Pricing

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Equipment Management
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Viewpoint Vista Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

4

Functionality

4

Most Helpful Reviews for Viewpoint Vista

1 - 5 of 152 Reviews

Mary

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Viewpoint Vista - Tracking Jobs has never been easier

As a new user a 3+ years ago to Vista, I was able to easily jump in to get an understanding of the system overall. Today I am still learning new ways to improve our processes as each module can have so many options for tracking jobs.

PROS

The software has sooooo many options for tracking jobs. All components of a job (AP, payroll, billing, etc) are able to be tracked in Vista. The reporting is easy to track and understand. The options for customization are endless. We are able to create custom reports on the fly to accommodate our needs specific to job type or PM.

CONS

There are so many options and features that it can be confusing or hard to learn all the steps. There are so many features that have to filled out when entering data into the system in order to get accurate data out of the system that a new user can feel overwhelmed. For example setting up rates for job cost can easily be entered incorrectly if you do not enter every possible combination.

Reason for choosing Viewpoint Vista

I was not at my company when they first chose Vista. We are currently reviewing our options for available software but have not found a software that provides everything that Vista does.

Will

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2022

Shifting our users to the Web Based Viewpoint options, less in Vista

The web-based integrations like Keystyles, TEAMs, and Analytics have been instrumental in user's mobility

PROS

TEAMs and Analytics have been great additions

CONS

SQL platform is dated and slow. Very few updates to Vista functionality.

Reason for choosing Viewpoint Vista

I knew Vista

Reasons for switching to Viewpoint Vista

We outgrew the product

Vendor Response

Will - Thanks for taking the time to leave a review. We greatly appreciate your feedback!

Replied August 2022

Seth

Construction, 201-500 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed January 2018

Worst implementation experience ever... A lot of turn over in there team that "helps" you too. Company has too many Growing Pains that affect the customer.

PROS

This software is pretty user friendly and it is pretty efficient for the line of work we do. We are a manufacture of Concrete products and its hard to find a software that can handle our line of work like that.

CONS

The implementation was absolutly one of the worst experiances ever. It took us over a year and a half just to get started with the system. We went through project mangers after project managers because the company was restructuring. Which was hard on use because we pay a lot of money for them to come out and try to help us implement this. We would have explain everything over and over when someone would be replaced. It got really old. Not to mention you have to watch when you get customized things done. They do not do these in house and they are never on a deadline for you. We constantly work around their schedules and not ours. I personally would have looked harder into something else before going this route. It just seems as though this company because they are owned by investors is having too many trickle down effects ultimately on the customers. Not good business.

Ann

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2017

Vista by Viewpoint - Project Management

I think a great deal of the Cons could be eliminated if the training was better, but the way I understand the roll out training was so expensive and fast that it wasn't that helpful. Plus it happened on the onset before they had any experience with the software. There are video trainings that are good, but some are outdated.

PROS

After you learn the nuances of the software its a good product. It tracks compliance well, subcontract and change order entry is easy. Good reports to obtain information.

CONS

Due to inadequate initial training the previous AP lady thought she could bill an amount on items that were designated as EA (having unit cost and Unit Quantity. As a result, we have had major issues. The support staff said if Viewpoint would fix that issue their support cases would drop exponentially. If they cannot fix it, at least they should not allow the user to be able to perform the function. Although good data on the reports, some are clumsy. At times it is difficult to find exactly what you want to display on a report. Support is great, but when the problem overlaps from one category to another, you can get faulty information. For example...if you have an AP problem, it could be causing a problem in SL but the AP support team won't know to tell you that. We had a major issue that was created as a result of this because it crossed years.

Chris

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

A view from the daily worker

I have been working with Viewpoint for 15 years now and have seen many great improvements. Overall the software is user friendly and covers most all our needs. It has been a great software to use and the staffing at Viewpoint are always friendly. I have really liked the addition of the Employee portal, that has saved my team so much time, while ensuring that the field is using the correct jobs and phases.

PROS

I like the fact that the software is very easy to use. They have many tools to gain more information on how things are set up and processed in the knowledge based articles. Customer service is very supportive and generally able to fix any issues that may arise. The use of the Employee portal is wonderful as well.

CONS

There are defiantly things that can and should be improved. One of those items would be the labor categories and the fact that you can not use the same craft and class code combination in more that one category. This is really inconvenient given our customers want to see time grouped but others want to see them broken out.

Reasons for switching to Viewpoint Vista

Viewpoint made us move over as they were no longer supporting the old system.

Vendor Response

Thanks for taking the time to leave a review. We greatly appreciate your feedback!

Replied August 2022