--- title: "Viewpoint Vista Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Viewpoint Vista. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Viewpoint Vista is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/viewpoint-vista-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Construction Accounting Software](https://www.softwareadvice.com/construction/accounting-job-costing-software-comparison/) / [Viewpoint Vista](https://www.softwareadvice.com/construction/viewpoint-vista-profile/) / Viewpoint Vista Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/viewpoint-vista-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/viewpoint-vista-profile/alternatives/) # Viewpoint Vista User Reviews ## Reviews summary - Overall rating: 3.8/5 - Total reviews: 265 ### Secondary ratings - Ease of use: 3.5/5 - Customer support: 3.4/5 - Value for money: 3.7/5 - Functionality: 3.9/5 ### Rating distribution - 5 stars: 81 reviews (31%) - 4 stars: 112 reviews (42%) - 3 stars: 49 reviews (18%) - 2 stars: 10 reviews (4%) - 1 star: 13 reviews (5%) ### Most mentioned pros - The automated AP using AI to create the header from a scanned invoice speeds up our entry process and the approval processes built into the software are outstanding. - It helps keep my reports easy to find and manage while also allowing me to make custom folders to store specific processes. - It does a good job of tying the money side to what’s actually happening on projects, which makes life easier for both accounting and project teams. ### Most mentioned cons - We found it 1) cost prohibitive for the size of our business 2) creation of custom documents such as contracts, RFPs and invoices was clunky and cumbersome and required alot of assistance from customer service 3) purchasing all the separate modules seemed cost prohibitive for the size of our company. - Some workflows require too many steps and reporting setup often needs experienced IT support. - Viewpoint supported the software when we first implemented but that level of services has dropped off over the last year. When you submit a ticket, you get an email advising of longer than normal wait times. ## Viewpoint Vista customer reviews Showing reviews 1-25 of 265 (page 1). ### Very Powerful System with a Learning Curve involved - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Vista is a dependable construction ERP. Once configured and learned, it improves our financial control, job tracking, and everyday reporting. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vista handles complex construction accounting, job costing, payroll, reporting and invoicing in one system, giving our team reliable key project data. #### Cons The interface feels dated and can be difficult to learn. Some workflows require too many steps and reporting setup often needs experienced IT support. --- ### Viewpoint Vista is Light Years ahead of their competitors - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been with Viewpoint Vista a little over two-years and overall it's been a great experience. I know we're only using a fraction of what Vista can do and I'm looking forward to optimizing that functionality in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros We converted from Sage 100 to Viewpoint Vista and it's like we jumped light years into the future. The visibility for project managers to see each aspect of their job costs and drilldown to the invoice attachment level is outstanding. I can run reports on every aspect of a job, including a singular phase code. The automated AP using AI to create the header from a scanned invoice speeds up our entry process and the approval processes built into the software are outstanding. Invoice approvers see their invoices needing approval as soon as AP enters them, which has sped up our month-end close. The ability to custom the software by adding custom fields, buttons and reports allows us to tailor the software to our specific needs. #### Cons The lack of included reports for financial statements is a downside, but using Insight Software's Spreadsheet Server solves that issue, for an additional cost. It also requires you to purchase a license for your consultants to have access to our software to write custom reports. --- ### Customer Support Needs Improvement - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I would say I am satisfied with Vista but again wish the customer support would be more invested in. Most of the help guides are not very helpful and you can never get in contact with anyone. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Easy to use once you familiarize yourself with the system. Overall the system works smooth, and has all the features we need. #### Cons Customer support is really lacking. I feel like I can never get any assistance and most of the time have to solve issues on my own research versus a customer representative reaching out to help. --- ### Vista - Don't do it! - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience has been very frustrating. Our implementation was horrible and the lack of customer support has left us looking at other options. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros We purchased Vista because of it's job costing capabilities and it's ability to integrate with Procore. #### Cons Vista's UI is clunky and outdated. The reporting options are limited. There seem to be a lot of glitches within Vista. When we call/chat for help, it takes an average of 30 days to get a response. the integration with Procore is inconsistent. We are constantly having issued. I would never recommend this product to anyone I actually like. --- ### Customizable and powerful Accounting system - Overall rating: 4/5 - Reviewer: Andreas W. - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Vista is amazing and it integrates well with other services out there. The most customizable accounting system out there. SQL Server means PowerBI, Crystal Reports, Excel data imports, SSRS. Your options are limitless. All data is structured very simple and easy to work with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Ability to customize reports, programs and create custom dashboards. All data goes through a batch system with approvals before getting posted. #### Cons Since Trimble acquired Viewpoint the user management and login processes has become very complicated and as of March 2026 they forced all users to a named user system, our company had shared Vista logins and we had to fend for ourselves with no time to prepare and adjust. --- ### Vista is OK- But requires many clicks to get what you need - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VA UI is challenging. Difficult in setting up roles. When you finally get support, they are great, but sometimes lack the detail required to address the issue. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Vista is a solid ERP with many options to tailor to the needs of your business. Provides good customization. #### Cons Confusing approach to setting up employee roles, security, jobs, etc. Several modules need to be changed to be more efficient- Way too many clicks. Getting support is extremely slow. If support is provided via email, sometimes the information is cryptic and only made for Tech people, not true users. It is very expensive for the various role levels that we have. When we "upgraded" to the cloud, the cost DOUBLED. It is very difficult to create custom reports and the UI in TC1 for reporting is lackluster. AP Automation does not use true AI. We were told that it would "Learn" invoice detail. It's been over a year and it hasn't learned very well, if at all. The fact that it doesn't allow an area to input a Job number in the initial entry is a big miss. --- ### Disappointing Support - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The support has deteriorated significantly over the last year. We have had several support tickets where Viewpoint was not able to provide a solution and we had to find a fix through other sources. System upgrades are terrifying with the last update impacting or ability to produce financials. I hope Viewpoint figures this out and provides the support that they used to have. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The integration with operations and all of the functions that the software has to offer including the equipment module and fixed asset functionality #### Cons Lack of support. Viewpoint supported the software when we first implemented but that level of services has dropped off over the last year. When you submit a ticket, you get an email advising of longer than normal wait times. This has gone on for months now and even when you do get a response, they are often not able to solve the problem. --- ### Viewpoint Vista Customer Review - Overall rating: 5/5 - Reviewer: Candaceg G. - Industry: Construction - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall over the years of using Viewpoint Vista product by the many names we called it I would say the overall experience was a positive one as the updates overtime have created a better user experience also. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Viewpoint Vista is an easy to use software for new users and seasoned users alike. With the correct setup for accounting and reporting you will be able to get the most information into and back out of the system. Invoicing your customers has been made easy since you can email the invoices directly to your customers. #### Cons Sometimes customers support has a case in their queue for awhile before getting back to you and then feels you will find your answer with a Knowledge Based article when you actually had already looked at very such article and needed further help. --- ### Good accounting software - Overall rating: 4/5 - Reviewer: Jamie A. - Industry: Construction - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’ve used several accounting systems and this one is the easiest to use. I use this for billings, change orders and pulling different financial reports including job cost reports #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Modules are easy to use and are there are a lot of report options. Reports pull fast and are easy to export #### Cons Reports are not customizable by the user, they have to be customized on the back end. Reports exported into excel are messy --- ### Vista makes working easier - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Vista makes a huge impact on my work life. It helps keep my reports easy to find and manage while also allowing me to make custom folders to store specific processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros There is a lot of functionality and everything is pretty intuitive and easy to use. It’s also very customizable which is nice. #### Cons Sometimes there is almost too much information available without the ability to keep it straight from similar reports or programs. I think it’d be cool to be able to add notes next to certain programs or reports to help me keep them all straight. --- ### Extremely customizable software - Overall rating: 4/5 - Reviewer: Jon G. - Industry: Construction - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The software itself is customizable and very good overall. Their knowledgebase is extensive, but the search features in it don't yield correct results as often as they should. Vista is very customizable, which is extremely importane. You can create user defined fields and tables. You can also connect to the data via SQL, Excel, etc. #### Cons They have a suggestion box but getting anything implemented takes multiple years the vast majority of the time. Chat support gets a needs improvement. Far too often in the middle of the day no one is available (including today at 2 PM EST). #### Vendor response Hi Jon, Thank you so much for taking the time to leave us a review. We appreciate your feedback! Replied August 2022 --- ### Viewpoint is as good or as bad as you make it - Overall rating: 4/5 - Reviewer: Grant M. - Industry: Construction - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Great software for programers #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Viewpoint allows you to customize the user experience as much as you want. Things like custom fields, triggers causing updates to tables and custom look ups allow you to customize it. #### Cons Not a friendly user interface, looks like it was made in Windows 98. The tables between SM and JC on the back end are confusing if working in SQL --- ### Good for a start - Overall rating: 3/5 - Reviewer: Lizzie R. - Industry: Construction - Company size: 11-50 employees - Product usage: 1-3 years · monthly - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good for the time being, however we have since found systems where we can keep everything in one platform #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It was very helpful to start with for putting all of our projects onto and ensuring that the drawings were loaded #### Cons We found it very difficult to negotiate and get support from the business when the business had a difficult time --- ### Viewpoint is a great data tool for construction industry - Overall rating: 5/5 - Reviewer: Michael H. - Industry: Construction - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I have enjoyed using it very much and has made my data collection within the company much easier and more precise. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Job Cost and WIP is strong, and once it’s set up, it allows employee input for daily production activity with few errors. It does a good job of tying the money side to what’s actually happening on projects, which makes life easier for both accounting and project teams. #### Cons Initially it can be trial and error to get the system setup for all departments with rules and limitations. Reports and charts will take some coding knowledge for perfect charts. --- ### The best tools for managing everything related to projects and their supply chains - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Help Vista improve information regarding material delivery dates to make work program updates more realistic. I enjoy our information's organization. Getting orders and schedules to suppliers on time is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All team members will be able to see the company's supply basket, which includes invoices, quotes, and requests. Enhances the ability to access all relevant data from a single control panel, making transitioning between tasks simpler. Everyone on the crew will receive regular updates and alerts to keep all requests current and under evaluation with Vista. Vista will also increase supplier-worker communication, hence minimizing the risk of supply chain disruption. To ensure that everyone's entitlements and rights are known, it has kept the supply chain tracking processes on track from beginning to end. This has facilitated open and honest agreements between all parties involved. #### Cons The staff was able to get up and running with Vista right away after they had completed the training and familiarized themselves with its capabilities and how to use them. There are no drawbacks here. --- ### Great Project Financial Management - Overall rating: 5/5 - Reviewer: Jessica V. - Industry: Construction - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Viewpoint Vista has all the tools to make Project Financial Management a breeze. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Being able to customize this software to fit our company and project needs has been very beneficial. The project financial management capabilities are extremely useful. #### Cons I would like more options for equipment management. --- ### Viewpoint Vista Review - Overall rating: 5/5 - Reviewer: Carlin L. - Industry: Construction - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vista is so customizable so the software can work they way you run your business. Each module is fully integrated and the ability to import anything you can get into Excel saves time and money. #### Cons A few kinks here and there but customers suggestions are listened to and implemented. #### Vendor response Thank you so much for your kind review! We are so glad that Viewpoint Vista has been such a great fit for your business. Replied August 2022 --- ### Viewpoint Vista - A good product but some work to do - Overall rating: 4/5 - Reviewer: Tim S. - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Good integration for a multi-faceted business. Cloud based product with good security and single sign on. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Viewpoint One web-based project management and financial controls, solid payroll, general ledger and accounts payable package. #### Cons Analytics Reporting on Viewpoint One is very clunky, BI is very limited. Dispatch board from the Service Management module needs more flexibility to prioritize calls and tag/flag calls on the board. Projection tools within Project Management module don't provide real time functionality and are not easy to use. --- ### Small Business Heavy Contractor - Overall rating: 5/5 - Reviewer: Bridgette W. - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have used Viewpoint Vista since it became Viewpoint Vista. It has served us well. I have noticed through the years, that our software has been in the forefront in evolving to meet the needs of the changing landscape of construction. This also includes the changing landscape of regulations and paperwork needed to operate a construction business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The product is multifaceted with so many options to use for your construction business. As you grow, it grows with you. #### Cons Because of the many varied options, sometimes it is hard to navigate all of those options to optimize the use of this software. #### Vendor response Thank you so much for your kind review! We are so glad that Viewpoint Vista has been such a great fit for your business. Replied August 2022 --- ### Comparison between Previous Software - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The features of Vista help streamline the process that we had in place previously #### Cons There is always a box somewhere else that needs to be checked in order for some of the functionality of product. #### Vendor response Hello Tracey, Thanks for taking the time to leave a review. We greatly appreciate your feedback! Replied August 2022 --- ### Vista- Construction - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The customer service is excellent- love having the viewpoint academy #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its both accounting and operations - ease of use - tracks all entries - #### Cons I know you can - however having issues with importing budgets #### Vendor response Thank you so much for your kind review, Gretchen! We are so glad that Viewpoint Vista has been such a great fit for your business. Replied August 2022 --- ### Wait a few years for the software to be ready - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered They sold us the software with implementation services, but their "Professional Services" team just follows a script. They didn't have the necessary experience to understand a business and their complicated suite of software for a successful implementation. I've been through 3 different ERP implementations as an accounting consultant, and know the importance of having people that can translate business needs and current processes, into a a long term ERP solution. The Vista team had none of this. It was just terrible, I don't know how else to describe it. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The flexibility and alleged open access for this price range is the best. If it was true and worked, it would be a stellar option for companies that have unique processes that need unique solutions. #### Cons The cloud option is a complete joke, really. They're trying, but I don't know that Vista will ever work well on a cloud server. They have purchased a lot of complimentary software companies, and if they could get it to all work well, it would be an awesome product. The problem is they are patching together a lot of old products like it's 15 years ago. A true cloud built platform will come along and blow them out of the water on value. They really don't know how to make this thing work right now. --- ### ERP software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros ERP with both PM and accounting functions. Work centers for focused work flows quick keys- F3, F4, F5 #### Cons SM module is an add-on that does not function well with the rest of the program. No updates seem to be done in this module. Customer service is not good. Chat is usually not helpful and cases are not responded to timely. --- ### Very poor implementation and support - Overall rating: 2/5 - Reviewer: Jamie S. - Industry: Construction - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Extremely frustrating -- we had multiple on site consultants during our conversion and go live process. We spent more time re-doing what the previous consultant set-up because each one had a "better solution". Be prepared to have an onsite programmer or hire a consultant to help you with custom features. Viewpoint support is TERRIBLE! They expect you to read through numerous "articles" (if you can get the links to open) to solve your own issues. They're based in Portland, OR; therefore, if you're located on the East coast --- forget any help until after noon. They rarely respond during the same day. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros Has robust capabilities and custom reporting options #### Cons The setup was a nightmare and we still have a few issues that are ongoing after nearly 2 years of using the software. --- ### Worth It! - Overall rating: 5/5 - Reviewer: Kortney F. - Industry: Construction - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall its been a great experience. Great customer service and learning tools. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great functionality and end user experience . #### Cons It can take a little bit to get the hang of, but once you do its awesome! ---