VisitUs Reception

RATING:

4.7

(60)

About VisitUs Reception

VisitUs is a cloud-based visitor management solution for businesses across various industries such as mining and construction, event management, schools and theme parks. Key features allow users to automate notifications, vet employees and visitors, collect visitor feedback and print badges. VisitUs allows users to manage deliveries and provide notifications via email and SMS. Staff members and visitors can send alerts and notifications in an emergency situation. The solution lets users view the location of onsite employees in real time. VisitUs enables businesses to generate a report for monitoring individuals on the basis of check-in time. Employees can sign in and out by using quick response code. Additionally, the solution allows managers to create a questionnaire...

VisitUs Reception Pricing

VisitUs Reception - Lite | $44 AUD / $29 USD / $25 GBP / €29 EUR Ideal for smaller businesses looking for a simple sign-in process VisitUs Reception - Standard | $99 AUD / $65 USD / $57 GBP / €67 EUR Perfect for creating a safer and integrated workplace VisitUs Reception - Pro | $299 AUD / $194 USD / $172 GBP / €195 EUR For workplaces with high security and complex sign-in requirements

Free trial: 

Available

Free version: 

Available

Visitor Management System - iPad and Mobile app
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VisitUs Reception Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for VisitUs Reception

1 - 5 of 60 Reviews

User Profile

Beau

Verified reviewer

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Happy customer and guests

We replaced out paper based visitor register with VisitUs Reception over 12 months ago and haven't looked back. we have had a couple of minor issues that we reported to support and they were quickly addressed and updates were issued to resolve the problems. we get comments from clients daily asking what we are using as it works so well and looks professional.

PROS

Simple to setup and get started. easy to use for both administrators and guests. the interface is able to be customised to your own preferences including images, custom PDF for non disclosure and what data you need want to collect about the guest. Ability to import from AD makes initial setup much simpler.

CONS

Nothing, the product achieves exactly what we are after with minimal administration once it has been setup

Kenny

Architecture & Planning, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

VisitUs Reception Review

PROS

Usability of Guests sign in. Works almost flawlessly. Customer Support. Special call out to Alister for continuously supporting and updating us on issues and key feature releases.

CONS

Hosts implementation was a bit buggy resulting in some inconsistencies (fixed now)

Reason for choosing VisitUs Reception

Had a better balance for features vs cost effectiveness. Also was perfectly scaled to what we needed as a pose to other software which bundled features we'd never use.

Dannielle

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed August 2019

7 Months in it is going very well

They have been fantastic with any issue or problem and contact is really quick for support.

PROS

The ease of using this software and giving us the edge with technology without the hassle of too much information needed. Students are emailed their QR code after signing in the first time and can easily sign in an out during the week they are with us.

CONS

There are a few steps we would like to take out of the iPad sign in process but are unable to from our end.

Reason for choosing VisitUs Reception

We looked at other programs, but found VisitUs Reception to be the best value for money giving us the information we need to keep a report on who and when people are in the building.

Sunny

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Amazing and life changing

Amazing piece of software, from staff to visitor and contractors have always asked how comes it is so easy and fast.

PROS

how easy and efficient it is to use for everyone

CONS

Nothing at all, none of the features are tricky at all

Reason for choosing VisitUs Reception

Amazing reviews online and reading about the product too

Emily

Fine Art, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Very happy with it--GREAT VALUE!

We love it!

PROS

This program was the best we've found in terms of customization within our budget! We love printing the badges with the QR code. Once all of our members register, it will make signing in very fast and easy. VisitUs allowed us to ask many of the sign-in questions we needed to, keeps track of them, and updates the backoffice app in real time as people sign in.

CONS

I'd like to have more customizable fields--we couldn't ask all of the sign in questions that we would have liked, but we were able to get most of them.

Reason for choosing VisitUs Reception

customization, price, customer service, fits our needs

Reasons for switching to VisitUs Reception

Sine didn't provide real time updates for some of our sensitive sign-in questions, like whether someone signed the photo-release.