About OmTrak

OmTrak gives Owners, Developers, Architects, Engineers and Contractors the power to collaborate. OmTrak has easy to use tools for everyone in the construction team. Allowing users to collaborate and manage construction information throughout all stages. Each project has unlimited users with access levels set by managers. Users can access OmTrak via the web or mobile App. Teams will reach a new level of efficiency, whilst producing quality building information. Experience reduced closeout delays and a smooth transition to facility management.


Supported Operating System(s):

Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

117 Reviews of OmTrak

Average User Ratings

Overall

4.20 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(46)

46

4 stars

(50)

50

3 stars

(19)

19

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 117 results

October 2019

Deepu from Drake and Scull International

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Omtrak for Construction Closeout

Very good.

Pros

Easiness in use and user friendly. Unique Assets schedule that can be build under parent child relationship. Access to all concerned parties makes the documentation easy. Very fast servers for accessing and retrieving data.

Cons

Personally all features and well kept benefiting one way or other.

August 2019

Wendy from Naylor Love construction Limited

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

it is very clear instruction and easy to use

it is very good for documentation purpose. it makes job a lot easier and faster.

Pros

I like the set up (easy to follow) and functional well,

Cons

you can't change when you make mistake, and have to contract WebFM people to unlock before make changes.

Reasons for Choosing OmTrak

initially adopted this programme due to one of our client's requirement, but personally I quite like it as you more you use it, the better I enjoyed using it.

Response from WebFM

Replied September 2019

Hi Wendy, Thanks for the great review. We are in the process of getting feedback from our users to make improvements to the software. I will let our IT team know that you would like some flexibility with correcting mistakes. Thanks again and let us know if we can help you with anything else. Kind regards Hayley OMTrak Support

August 2019

Mike from WSP Opus

Verified Reviewer

Company Size: 10,000+ employees

Industry: Design

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

August 2019

NZ Review

Pros

I don't consider Omtrak to have any advantages over the Aconex system that I have had more experience with

Cons

Some terminology (e.g. the use of the term 'manuals' in project design stages) is inconsistent with common industry practice in NZ. The indexing/scheduling arrangement of correspondence is not very intuitive to me Lacks document format options and features I work on multiple projects, often with different management systems. It is challenging to effectively switch between them. I find Omtrak to be less intuitive than Aconex which I use more frequently.

Response from WebFM

Replied August 2019

Hi Mike, Thanks so much for leaving us a review. We really value your feedback. OmTrak's true benefits are apparent to the owners at the time of handover, when thorough and compliant Operations & Maintenance Manuals and Design Reports are required. This is where OmTrak shine's and owners can really see the value in the software with the quality of the information and digital format. Sometimes this part of the process is difficult for contractors working on the project to appreciate - particularly as they are the users of the system and doing the work - it can seem pedantic. However, it is of high value to the owner in the running of the facility. We would love to get more of your input. Ryan Chappell our New Zealand BDM would love to talk to you more about this. Please feel free to contact him directly on r.chappell@webfm.net . We have sent your feedback to the IT team to consider when they do their next update. Thanks again for the review. Kind regards OmTrak Support

February 2020

James from Naylor Love Construction

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

February 2020

OMTRAK - Used for completion documents at Grafton Hall

Overall experience is ok. Could have been much better if we had proper training on how to use the system before we were 6months into the job. It has to be implemented at the start and there be a training with consultants and subcontractors. There generally is no issue with consultants and main contractors working out how to use the system but its the workers onsite that are not mobile phone savy and find it very difficult to show where a defect is on the site works app on your phone when he can barly work his phone in the first place..

Pros

1) Everything is done electronic - if set up correctly - automatic notifications get sent to subs. 2) Very good for defects - Good feature where you can print the QR codes for each room to stay on top of defects

Cons

1) Needs more colours - most people like things in different colours so its visually easier to see - it is just Blue and white. 2) There needs to be a function where the main contractor can upload pdf files on behalf of a subcontractor without having to change the settings all the time but still shows who uploaded that pdf - this is due to subcontractors not keeping up with the technology.

Response from WebFM

Replied February 2020

Hi James, Thanks for the review! You have given us some fantastic feedback. I will send this to the IT Department and our OmTrak team. kind regards, OmTrak Support

June 2019

Aaron from H.Troon Pty Ltd

Verified Reviewer

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

June 2019

Construction Review

Omtrak has been excellent for uploading of Construction manuals for one of our main clients and the site works option for defects is very handy and easy to use.

Pros

The system works very quickly when uploading documents etc. The job set ups are simple and very easy to use.

Cons

Some items / descriptions in drop down boxes are not relevant to the project you are working on.

Reasons for Choosing OmTrak

Client had chosen Omtrak to use for all its projects.