There are two critical component to any software package, functionality and support, [sensitive content hidden] provide AAA Grade support for the WHS Monitor product and provide at times instant response via phone or same hour response by email. The result is a world class product backed by a professional team of support experts.

As a group, the WHS Monitor asset register has proven to be critical for daily pre starts using the asset QTAP system. The tier one compliance requirements for inducting equipment onto work site has been simplified by having our Asset Data in one place, capturing daily pre starts, asset details and maintenance schedules.

There is nothing to mention here as a least like , WHS Monitor for us as a group is under utilized, we plan to expand the features across the business in the near future.

Very positive and has taken our safety systems to a higher maturer level.

The array of modules available to the user is considerable and easy to use. Especially the mobile plant and vehicle pre-start N-Taps. This is a next level product that has helped us to reduce operational costs.

The process of migrating large amounts of data into the system. If I had a crystal ball I would have provided more in the initial set up stages rather than having to individually input it later on.

Overall the staff are friendly and helpful when issue or problem is raised

Ease of incident reporting for workers out on site using QR codes.

The most disappointing things is that some of the sections dont link up to each other, eg. archived workers doesn't delete training or licence records for that worker, hence having to manual do it (time consuming)

from the start of our search for a new cloud based system to now, I have been impressed with the hard work and dedication of the WHS Monitor team. from your sales teams to your customer service, technical staff and beyond, everyone is always happy to assist. Our experience has been very positive which is why we are now upgrading to use all the WHS modules.

Customer service is the best part of this software. Responses are immediate , employees take it upon themselves to not only answer any questions you have, but to help you understand the full capabilities of the system.

Nothing as of yet. We are now going from single module use to an enterprise agreement for the whole company, so ask me again in a few months :)

I have had great experience using WHS Monitor. From the initial setup, rolling out of the program, ongoing use of the program to customer support.

The home page is well laid out and is user friendly.

The training modules do not go into enough detail in regards to modifying the system so it can be tailor better to suit an organisation's requirements.

Over all had a great experience, great way of keeping track of servicing and maintenance

It has a simple layout and is easy to use

Has a couple of glitches from time to time.

Easy to produce transport documents and navigate chemical register

As we only use for transport documents, the need to set up different warehouses to fit all the chemicals we have was unneccessary

Very satisfied

That it has an App available for the team use on the ground as required

Adding SDS is a little difficult, I had to call for support to work this out

We now have a system where you can find everything and everyone can access the data easily.

Covers every aspect of safety for our business

Could be more adaptable to our requirements, being able to add / change fields quickly.

Having current SDS at all cleaning stations

Storage of information for our facility. To meet the Accreditation standards.

Regular upgrade of out of date SDS. Adding new chemicals from the limited database