--- title: "WorkPal Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of WorkPal. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if WorkPal is a good fit for you!" source_url: "https://www.softwareadvice.com/construction/workpal-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / [WorkPal](https://www.softwareadvice.com/construction/workpal-profile/) / WorkPal Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/construction/workpal-profile/) Reviews [Alternatives](https://www.softwareadvice.com/construction/workpal-profile/alternatives/) # WorkPal User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 64 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 46 reviews (72%) - 4 stars: 16 reviews (25%) - 3 stars: 2 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I’ve dealt with [sensitive content hidden] who has been very patient and understanding when it comes to my limitations with tech and any problems or issues have been quickly resolved, even retrieving data which I thought had been lost. - The feedback from our clients has been very positive, especially around the reporting features — reports can be generated quickly and look professional. - We've been using the Workpal system and app, and once it's configured to suit your specific needs, it's incredibly straightforward and user-friendly. ### Most mentioned cons - The only little annoyance is that you can’t change the log in password for each operators. - I cant see android or tablet form on the pc . - Sometimes WorkPal Mobile Phone access isn't as good as what the desktop can be. ## WorkPal customer reviews Showing reviews 1-25 of 64 (page 1). ### Paperless, Quick and Efficient - Overall rating: 5/5 - Reviewer: Jordan L. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros A few years down the line we will have our full service and works history documented and stored to refer to without having a large amount of physical paper stored in our office taking up space and being hard to navigate. New staff will need less instruction on finding these and reports arrive instantly. #### Cons Could possibly be more easily customisable in what you provide to the customer. #### Reasons for choosing WorkPal Workpal was referred to us by our phone providers, upon the initial demonstrations the WP staff were very helpful through the process and the price was reasonable. --- ### WorkPal for gritting - Overall rating: 5/5 - Reviewer: Ed C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I’ve been very pleased with WorkPal and would recommend it. Compared to other apps I’ve used it quick and easy and very adaptable to suit your requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Even for someone like me who isn’t very tech savvy I find it easy to use. The clients like the job report that they receive and a big plus is that even if you are in an area where signal is poor WorkPal will still operate perfectly and save all the info to complete the job once it has signal. I’ve dealt with [sensitive content hidden] who has been very patient and understanding when it comes to my limitations with tech and any problems or issues have been quickly resolved, even retrieving data which I thought had been lost. WorkPal is a definite upgrade on any job app I’ve used before. Would highly recommend it. #### Cons The only little annoyance is that you can’t change the log in password for each operators. The passwords are like a WiFi code. #### Reasons for choosing WorkPal It was recommended to be by someone in the industry --- ### Workpal review - Overall rating: 3/5 - Reviewer: Sheila M. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Very resposive to any help required. Anything that was required they were available for teams calls ,emails etc. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It was easy to use when shown how, [sensitive content hidden] their customer success manager , was fantastic and very responsive #### Cons Theres a lot to know about the form building , to get forms right. I cant see android or tablet form on the pc . So if i designed a form in form builder , i cant test the toggles etc.. id have to log into app and assign a job to myself ,to test form i designed properly. To see it from engineers perspective. #### Reasons for choosing WorkPal Tied to a 5 year contact . Company thought was 3 year contract . Only reason looked at field motion was for a crm system --- ### Amazing Platform - Overall rating: 5/5 - Reviewer: Steve E. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered We've been using the Workpal system and app, and once it's configured to suit your specific needs, it's incredibly straightforward and user-friendly. Having worked with various systems over the years, I can honestly say that Workpal is one of the easiest to navigate. [sensitive content hidden] and his team have been fantastic — always supportive throughout the setup process, and [sensitive content hidden] is quick to respond to any ad hoc queries we’ve had. If you're considering Workpal, I’d highly recommend setting aside time for proper team training and being clear on what you want the system to deliver. The feedback from our clients has been very positive, especially around the reporting features — reports can be generated quickly and look professional. Our engineers also value how easily they can access their weekly schedules and add ad hoc jobs, helping them work more efficiently day to day. A great system backed by a great team! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate round the system with a good customer service team if needed. The team are always checking in to see if they can help #### Cons Not a lot of issues if im honest, not something that would turn me away. just a quicker response on new ideas put forward for possible changes. but that is being really picky #### Reasons for choosing WorkPal customer care from [sensitive content hidden] and his team. 100% recommend [sensitive content hidden] to help with any onboarding --- ### Great service from day 1 - Overall rating: 5/5 - Reviewer: David P. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] has been of great help since day one. From initially showing me how the software works to technical help throughout and resolving any queries I have had. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros App is clean and functional to use. Desktop hub keeps everything well organised. Customer support is second to none. #### Cons None so far, the software is doing everything I need it to to keep our job records organised, teams in the loop and safety records up to date. #### Reasons for choosing WorkPal Ran this past colleagues who have used other systems like field motion and they said they’re a bit glitchy #### Reasons for switching to WorkPal To enable staff to create risk assessments on the job and provide accurate service detail --- ### Industry leading Field management system - Overall rating: 5/5 - Reviewer: Ross G. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Overall experience with WorkPal has been amazing since we started and long may it continue, excellent support team and the best system on the market #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros With our work heavily concentrated inside London, it is crucial to provide our engineers with the most efficient routes to get them from job to job to avoid stand still traffic and stay on course to hit client provided SLA'sHaving instant access to sleekly designed job report cards we can provide all of our clients with precise, real time updates which has improved our already strong customer satisfaction scores #### Cons Intergration with WAZE navigation would be useful as some of our engineers choose to use this satnav system #### Reasons for choosing WorkPal Work pal presentation, delivery of work flow jut worked so well for me, the team were friendly and precise with their information. The system is brilliant and has reinvented our business #### Reasons for switching to WorkPal The two businesses could not find any synergy and it was not working for us. --- ### Great software for asset management - Overall rating: 5/5 - Reviewer: Kevin C. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Workpal have been great. They have been following up with us to make sure we are happy. They are offering options to help with any issues we have. I regularly get a call or email to see how everything is going. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workpal can fit their software to suit you. They can turn on and off features to keep Workpal as simple and straightforward as you need it. They can make the forms to suit you and their form controls are very good. Their developers are very obliging and very inventive at setting uo the system to suit what you need #### Cons We couldn't have a test run with the software before setting up everything. If potential users could trial the software with basic forms I think it would make implentation much easier and give clients a better insight into what to expect. #### Reasons for choosing WorkPal We initially signed up for emaint and they had promised us features that they could not deliver. We had to pull the plug half way through implementation. #### Reasons for switching to WorkPal Workpal had asset management and imanage didn't. Workpal was a superior set up. --- ### Suggested changes for easy of customer use functionality - Overall rating: 4/5 - Reviewer: Susan P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall quite positive once the correct people got involved. It is still light years behibd some of the other software providers especially when it comes to ease of reporting and confidence in the data and also there are some issues with the front end in terms of the data views that need rectifying. A dashboard is also necessary and not available. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros The features and suggested ease of reporting was a key feature when deciding to purchase, Unfortunately some of the items that we stressed where critical and needed to be included in the jobs page are not possible- overall the software is nice to use but there are too many areas that are not linked in teh backend meaning that you have to duplicate information quite often and also cause confusion. Also the sync feature does not always work. #### Cons We struggled enormously to get the deployment team to understand our needs and then found out what we needed and had been sold could not be done. Problem reporting--the onus is on the customer to prove the application is not working. #### Reasons for choosing WorkPal Was informed that it could be deployed faster and could do everything we needed and was easily customisable which turned out not to be the case. #### Reasons for switching to WorkPal Needed a scalable solution and the choice was between workpal and bigchange --- ### Just starting our journey - Overall rating: 5/5 - Reviewer: Marta R. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far from administrative point of view it's great and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The most important function for us when looking for new software was the ability to use mobile for engineers to complete paperwork and having the option of keeping costs of jobs in one place to allow producing reports. #### Cons I haven't got 1 think I dislike about it yet. #### Reasons for choosing WorkPal Mainly costs and quick turnaround with implementation. #### Reasons for switching to WorkPal Motivity was only good for the paperwork side of things nothing more. #### Vendor response Hi Marta, Thank you for the great review and choosing WorkPal. Replied March 2024 --- ### Matthew Lewis - Overall rating: 4/5 - Reviewer: Matthew L. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. saved a lot of time and man hours using this system once we linked it to our invoicing software it has saved days of time when it comes to end of the month for invoicing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros its easy to use, customers can be set up easily jobs can be assigned to technicians so they can write up jobs for easy invoicing. #### Cons you cant generate order numbers on the system. when you add parts and add an amount you have in stock when you book the parts out they don't count the amount down so you then have to use another system to keep on top of your stock numbers so you know when to re order. #### Reasons for choosing WorkPal cheaper option wouldnt use all the systems on gold. --- ### Solid and dependable software - Overall rating: 4/5 - Reviewer: Philip K. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive, in terms of delivering improved efficiency in our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The move to a paperless work environment, which has improved efficiency. Also the ability to issue jobs in real time and receive 'live' updates back from our field engineers has been a real positive. #### Cons When a job is complete it goes straight to 'Closed' section - a flag / notification indicating that a job has been updated from its previous status would be useful for our Service Desk to avoid continuously having to scroll down through the list of completed jobs to find those recently / just completed to check if further actions are required in that particular job. #### Reasons for choosing WorkPal Better functionality. --- ### Customer Care - Overall rating: 4/5 - Reviewer: Leanne B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Workpal has a lot of plus points that have enhanced our business, The job reports are great and look so professional. The option to do quotes is fantastic and these also look professional. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the fact that we can get our job reports sent straight to us once the job is completed. This is a massive plus point for us as we attend numerous customer care jobs a day. #### Cons I don't like the fact you can't see all your daily jobs on a calendar without giving the jobs an allotted time slot. #### Reasons for choosing WorkPal Suited our business and needs more than others --- ### Workpal review - Overall rating: 4/5 - Reviewer: Jordan M. - Verified reviewer: Yes - Industry: Machinery - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Being able to log jobs for members of staff #### Cons jobs not syncing to mobile devices for members of staff #### Vendor response Hi Jordan, Thank you for your review. Our support team are here to help with any challenges you or your team encounter whilst using WorkPal. Replied March 2024 --- ### WorkPal PTSL - Overall rating: 5/5 - Reviewer: Robert H. - Verified reviewer: Yes - Industry: Utilities - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is easy to use and integrate. #### Cons The calendar needs improvement, to show current workload and bookable space. #### Reasons for choosing WorkPal Recommendation. --- ### Makes a big difference to our day to day processes since we have been using it - Overall rating: 4/5 - Reviewer: Andy T. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy once you get your head around it very simple to use, makes a big difference to our day to day processes since we have been using it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Massive upgrade from us using outlook to log bookings, sending of job sheets, producing invoicing all emailed to where we need. #### Cons Not too much maybe tracking not always being spot on, but the more use i have i have found feature and shortcuts for things i would have suggested. #### Reasons for choosing WorkPal I was not in the decision making at the time --- ### Fcs - Overall rating: 4/5 - Reviewer: Simon G. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really like this software and would recommend #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that I can go from a quotation right through to invoice once the client and job has been set up. #### Cons I find that the vehicle tracking is not very accurate. --- ### Great product - Overall rating: 5/5 - Reviewer: steven c. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Workpal have been excellent to be honest. The guys we dealt with from set up/training and us going live all happened very quickly and they are only too happy to help if we have any issues #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, quick setup, great features, customer service very good #### Cons It can be expensive with added features --- ### Engineering Asset - Overall rating: 5/5 - Reviewer: Robert H. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy with WorkPal and would/have recommend to other companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and implement past data into the system. Work load decreased significantly. #### Cons The calendar is the only let down but not essential. --- ### WorkPal works! - Overall rating: 5/5 - Reviewer: David B. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. WorkPal is brilliant and the team are also incredibly helpful and knowledgeable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easy to use interface, design and layout of the application is brilliant. #### Cons There are a few features I would like to see added to the basic version, but we'll add as soon as we can viably do so. --- ### Very user friendly - Overall rating: 5/5 - Reviewer: Iris C. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and with no risks of making errors, as everything can be rectified #### Cons Under photos within a job, to be able to select multiple photos --- ### Great software and excellent service and training - Overall rating: 5/5 - Reviewer: Lee H. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Any issues we have the guys at work pal are all over it helping out and creating extra features that are needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact you can incorporate photos on to the worksheets helps the office staff when progressing the report. #### Cons It needs a job status box to update when engineers are finishing up ie " job complete, quote needed" etc --- ### Workpal - Overall rating: 4/5 - Reviewer: Tim B. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered Workpal has dovetailed into the infrastructure of our business as part of our evolution and we have all been delighted in how simple the programme works, once all of the data had been implemented. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The impact this software has had on the way we run the business has been immense, taking away many duplications within our antiquated paper system #### Cons We have been unable to add repair history with assets but are quiet happy building the history from day one #### Reasons for choosing WorkPal The back up of one [SENSITIVE CONTENT HIDDEN]! --- ### Great Product Thats Changed The Way We Work For The Better - Overall rating: 5/5 - Reviewer: Luke H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a great experience from the first day and the customer support has always been fantastic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workpal had a very straight forward on boarding process that allowed us to set up the platform to how we wanted it to work while still giving us the ability to change specific features as we learned more about it. Workpal easily allows us to manage a large volume of clients across many sites and track historic installations, upcoming jobs and service requirements. Customers have also been very positive about the auto generated job sheets upon job completion meaning they have all the details ASAP for works carried out on their machines. Its really easy to create and allocate jobs while managing our workforce depending on location which again saves time and money across the board. #### Cons It would be nice to see a stock management element within WorkPal so this wouldnt have to be stored on a separate platform. Also, perhaps a 'subcontractor' licence where they are paid per job? #### Reasons for choosing WorkPal WorkPal looked to offer the same functionality as big change but at a significantly lower price, especially in terms of the on boarding process. --- ### Really Useful Product - Overall rating: 5/5 - Reviewer: Caroline B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am a desktop user and a mobile user and I find it a great product. One of our contractors correct model of couldn't update his app for a long time. It would have been really helpful if someone from Workpal had resolved this issue. I am sure they could have resolved it much quicker than us. I have limited time to spend trying to find out why he was unable to update his app. I think this would have given better customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is very simple to use and I am no IT wizard. #### Cons This is the only system like this I have ever used so I have nothing to compare it to. #### Reasons for choosing WorkPal Price, handiness, lack of time to shop around, it seems to suit our purposes. --- ### .....the only Pal you need. - Overall rating: 5/5 - Reviewer: Roisin M. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'd be lost without it, it has stopped the constant over load of paperwork coming into the office which in turns promotes a greener environment. there are limitations with Workpal but where there has ever been an issue, the support team are quick to sort it out and offer a work around. It makes my life so much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy instant access to engineers workloads #### Cons That you can't allocate the same licence to a specific person who use both mobile and desktop. #### Reasons for choosing WorkPal Just was easier navigated and a more local based company. ## More reviews [Next reviews](https://www.softwareadvice.com/construction/workpal-profile/reviews/?page=2) --- WorkPal Reviews, Pros and Cons - 2026 Software Advice